Kohler K-856-M Homeowner's Manual page 15

Troubleshooting (cont.)
Neckjet System
Symptoms
3. Pump operates but
neckjets do not turn on.
Indicator bar on user
keypad is NOT flashing.
4. Water flows from neckjets,
but neckjets do not pulse.
Remote Control
Symptoms
1. Remote control does not
work.
Kohler Co.
Probable Causes
A. Neckjet line is blocked.
B. Wiring harness from neckjet to
control is loose, disconnected or
damaged.
C. Butterfly valve does not work.
D. Control does not work.
A. Wiring harness from neckjet
pulse canister to control is loose,
disconnected or damaged.
B. Pulse canister does not work.
C. Control does not work.
Probable Causes
A. Batteries improperly installed or
dead.
B. Antenna on wiring harness is
damaged.
C. Remote control not programmed
correctly.
D. Remote control does not work.
E. Control does not work.
15
Recommended Action
A. Disconnect neckjet hoses and
remove blockage.
B. Check wiring for proper
connections. Replace wiring
harness if necessary.
C. Replace butterfly valve.
D. Replace control.
A. Check wiring for proper
connections. Replace wiring
harness if necessary.
B. Replace pulse canister.
C. Replace control.
Recommended Action
A. Replace batteries.
B. Replace wiring harness.
C. See homeowners guide or service
manual.
D. Replace remote control.
E. Replace control.
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