Table of Contents
Advertisement
Within the Help and Support Center, you can get the latest news from HP about your PC. Be sure to
also check the updates from HP that are sent to your desktop from time to time.
Next, try a little surfing! The HP Web site has updated software, tips and tricks, answers for
common problems, and other information. Go to http://www.hp.com/cposupport and search for
your HP Pavilion model.
Call HP Customer Care Center
Finally, if these steps don't help, you can reach a real, knowledgeable person by calling the
HP Customer Care Center in your area. Phone assistance to get you up and running is free for
30 days from the time you purchased your computer. After 30 days, there may be a charge, but
the helpful support is still available.
And, if Necessary: Get Repair
If your computer needs to be repaired or to have parts replaced, you have two choices.
You can easily replace many of your HP Pavilion parts that are considered consumer
1
replaceable. This is the fastest method of repair, as many times we can send the part directly to
your home or business in a few days. This service is free for one year from the date you
purchased your computer.
If a repair is necessary, the HP Customer Care Center will make arrangements to fix your
2
computer. This service is free for one year from the date you purchased your computer.
There are a few limitations and exclusions to this warranty (as well as some important details),
which are described in the following section.
The Legal Language
Hewlett-Packard Limited Warranty Statement
HP PRODUCT DURATION OF LIMITED WARRANTY
Hardware — Parts and Labor:
Phone assistance to get you up-and-running:
HP warrants to you, the end-user customer, that HP hardware, accessories, and supplies will be free
from defects in materials and workmanship after the date of purchase, for the period specified
above. If HP receives notice of such defects during the warranty period, HP will, at its option, either
repair or replace products which prove to be defective. Replacement products may be either new
or equivalent in performance to new.
HP warrants to you that HP software will not fail to execute its programming instructions after the
date of purchase, for the period specified above, due to defects in material and workmanship
when properly installed and used. If HP receives notice of such defects during the warranty period,
HP will replace software which does not execute its programming instructions due to such defects.
HP does not warrant that the operation of HP products will be uninterrupted or error free. If HP is
unable, within a reasonable time, to repair or replace any product to a condition as warranted,
you will be entitled to a refund of the purchase price on a prorated basis upon prompt return of the
product.
HP products may contain remanufactured parts equivalent to new in performance or may have
been subject to incidental use.
1 Year
30 days
Advertisement
Table of Contents
