HP Pavilion a250 Regulatory And Safety Information Manual page 5

Warranty and License Information
Contacting HP Customer Care
HP Customer Care provides fast, friendly, and effective expert advice for all your HP products. If
you have a question or if a problem arises, we offer extensive service and support options around
the clock to better handle your needs. For the fastest access to product information and assistance,
go to: www.hp.com/support
HP Support Process
HP offers a wide variety of service and support options which are available around the clock for HP
customers with products that are either in or out of warranty. If you have a question or a problem
arises, for the fastest service we suggest that you seek assistance from HP service and support in the
following manner:
Use the Help and Support features that are installed with your product and refer to your product
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documentation for specific instructions and troubleshooting information.
Visit the HP online service and support at www.hp.com/support. HP online service and support
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is available to all HP customers for the life of their HP products. It is always available and is your
fastest source for up-to-date product information and expert assistance that includes:
fast access to qualified online support specialists
software and driver updates for your product
valuable product and troubleshooting information for common problems
proactive product updates, support alerts, and HP newsgrams are available when you register
your product
Contact HP Customer Care by phone 24 hours a day, seven days a week in both English and
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Spanish (U.S. Only) via 1-800-HP-INVENT. Canadian customers can reach us at the same
number for support in both English and French. When you call please have your product model
number, serial number, and date of purchase available. Telephone support is free during your
limited warranty period.
When should I contact HP online service
and support?
For many common problems and requests, HP online service and support is your fastest link to
up-to-date product information and expert assistance. Visit www.hp.com/support to:
download current software and drivers for your product
troubleshoot common printing problems
find user manuals and documentation for your product
When should I contact HP phone service and
support?
When your problem cannot be solved through HP online service and support, qualified support
specialists are available 24 hours a day via 1-800-HP-INVENT to provide expert assistance. Call
HP Customer Care when:
You either do not have Internet access, or cannot connect to the Internet to visit
www.hp.com/support