Protect Your Investment; Support Options - HP Compaq Presario,Presario SR1830 Support Manual

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Warranty and License
Information
Total Care
Total Care provides fast, friendly, and effective expert
advice for all your Compaq-branded products. If you have a
question or if a problem arises, we offer extensive service
and support options around the clock to better handle your
needs. Go to your PC's Help and Support Center for the
fastest resolutions. For more information on your support and
services options visit:
http://www.hp.com/go/totalcare
Or
http://www.hp.ca/totalcare (Canada)
When Should I Contact Total Care
Support and Services?
•
The Help and Support Center or other support tools on
your PC do not identify or help solve your problem.
•
You either do not have Internet access or cannot connect
to the Internet to use the Technical Support Web site or to
chat with qualified online support specialists.
•
There is obvious damage or a mechanical breakdown
with your product, and it does not work.
Total Care Technical Agents are available 24 hours a
day via 1-800-652-6672 (800-OK-Compaq) to provide
expert assistance.
Support options, availability, and hours vary by
NOTE:
product, country/region, and language and are subject to
change.
Total Care Out-of-Warranty

Support Options

Even after your warranty has ended, Total Care can still
provide you with service and support options on your
Compaq-branded product:
•
Visa and MasterCard holders in the United States or
callers from Canada, call:
1-800-652-6672 (800/OK-Compaq).
•
1-time technical support,
$40* USD (Can $34.99*) per call.
•
1-year unlimited technical support,
$75* USD (Can $64.99*).
*Prices are subject to change without notice and may vary
based on your product.
Fees are charged to your Visa or MasterCard.

Protect Your Investment

Protect your investment with an extended service plan. Allow
Total Care to provide you with total peace of mind while you
get the most out of your investment. Service coverage begins
on product purchase date, and you must purchase the
extended service plan within the first year after purchasing
the computer. The hardware service offering is determined
based on the outcome of system self-test programs that you
run during your initial call to Total Care.
For more information visit
http://www.hp.com/go/totalcare (U.S. only)
or call: 1-866-234-1377
http://www.hp.ca/totalcare (Canada only)
or call: 1-866-231-4351
Recycle — HP Planet Partners
HP is sensitive to the environment and has a program, Planet
Partners, to make it simple for us to reclaim your old product
for recycling. HP will help you recycle your old equipment
even if it is not an HP product; we take back all makes and
models. Visit our Web site to find out how easy it is to
recycle:
http://www.hp.com/recycle
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