Hardware Limited Warranty; General Terms; Protect Your Investment - HP Pavilion a1000 - Desktop PC Support Manual

Software Support
HP provides technical software support for ninety (90) days
from the date of purchase. This support includes assistance
with installation, setup and basic configuration of software
included by HP with the PC, excluding system optimization,
customization and network configuration. Support for
technical issues caused by viruses or spyware is available
for a fee.
HP Total Care Support Options
Even after your warranty has ended, HP can still provide
you with service and support options:
•
For Visa and MasterCard holders in the United States
or calls from Canada, please contact HP Total Care
at 1-800-474-6836 (1-800-HP invent) or
1-905-206-4663 (local to Mississauga).
•
1 time technical support, $40* U.S. per call.
•
1 year unlimited technical support $75* U.S.
*Prices are subject to change without notice and may vary
based on your product.
Fees are charged to your Visa or MasterCard.

Protect Your Investment

Protect your investment with an Extended Service Plan.
Allow Total Care to provide you with total peace of mind
while you get the most out of your investment. Service
coverage begins on product purchase date and you must
purchase the service within the first year after purchasing the
computer. The hardware service offering will be determined
based on the outcome of system self-test programs run by the
customer through the initial call to HP Total Care.
For more information please visit:
U.S. only
http://www.hp.com/go/totalcare
or call: 1-866-234-1377
Canada only
http://www.hp.ca/totalcare
or call: 1-866-231-4351
Recycle — HP Planet Partners
HP is sensitive to the environment and has a program, Planet
Partners, to make it simple for us to reclaim your old product
for recycling. HP will help you recycle your old equipment
even if it is not an HP product; we take back all makes and
models. Visit our Web site to find out how easy it is to
recycle: http://www.hp.com/recycle
4

Hardware Limited Warranty

HP Product DURATION
Hardware One Year Limited Warranty
Software One Year Technical Support

General Terms

This HP Hardware Limited Warranty gives you, the customer,
express limited warranty rights from HP, the manufacturer.
Please refer to HP's Web site for an extensive description of
your limited warranty entitlements. In addition, you may also
have other legal rights under applicable local law or special
written agreement with HP.
HP MAKES NO OTHER EXPRESS WARRANTY OR
CONDITION WHETHER WRITTEN OR ORAL AND HP
EXPRESSLY DISCLAIMS ALL WARRANTIES AND
CONDITIONS NOT STATED IN THIS LIMITED WARRANTY.
TO THE EXTENT ALLOWED BY THE LOCAL LAW OF
JURISDICTIONS OUTSIDE THE UNITED STATES, HP
DISCLAIMS ALL IMPLIED WARRANTIES OR CONDITIONS,
INCLUDING ANY IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE. FOR ALL TRANSACTIONS OCCURRING IN THE
UNITED STATES, ANY IMPLIED WARRANTY OR
CONDITION OF MERCHANTABILITY, SATISFACTORY
QUALITY, OR FITNESS FOR A PARTICULAR PURPOSE IS
LIMITED TO THE DURATION OF THE EXPRESS WARRANTY
SET FORTH ABOVE. SOME STATES OR
COUNTRIES/REGIONS DO NOT ALLOW A LIMITATION
ON HOW LONG AN IMPLIED WARRANTY LASTS OR THE
EXCLUSION OR LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES FOR CONSUMER
PRODUCTS. IN SUCH STATES OR COUNTRIES/REGIONS,
SOME EXCLUSIONS OR LIMITATIONS OF THIS LIMITED
WARRANTY MAY NOT APPLY TO YOU.
THE LIMITED WARRANTY TERMS CONTAINED IN THIS
STATEMENT, EXCEPT TO THE EXTENT LAWFULLY
PERMITTED, DO NOT EXCLUDE, RESTRICT, OR MODIFY
BUT ARE IN ADDITION TO THE MANDATORY STATUTORY
RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT
TO YOU.
This Limited Warranty is applicable in all countries/regions
and may be enforced in any country/region where HP or its
authorized service providers offer warranty service for the
same product model number subject to the terms and
conditions set forth in this Limited Warranty.
Under the HP Global Limited Warranty program, products
purchased in one country/region may be transferred to
another country/region, where HP or its authorized service
providers offer warranty service for the same product model