Troubleshooting Display (Monitor) Problems - HP Compaq Presario,Presario 7481 Supplementary Manual

6-8 Troubleshooting Guide

Troubleshooting Display (Monitor) Problems

Symptom
Screen is blank and
monitor power light
is not lit.
Screen is blank.
Display
Problem
Monitor power cable is not
connected to monitor or wall
outlet.
Monitor is not turned on.
Monitor connector cable is not
properly connected to rear of
Internet PC.
Screen saver is enabled.
Internet PC is in Sleep mode.
This mode is identified when
the power status light on the
front of your Internet PC turns
amber.
If you are using a Flat-Panel
Monitor (available on select
models), you may need a
Digital Video Interface and
connector.
Solution
Reconnect the monitor's power plug on
rear of monitor and wall outlet.
Press the monitor's Power button.
Inspect the monitor's video connector for
bent pins. If bent pins do not exist,
reconnect the monitor connector cable on
rear of Internet PC.
Press any key or move mouse to make
screen display.
Press the Power button to wake your
Internet PC.
Call a Compaq Authorized Service
Provider. Refer to your Warranty Statement
for details.