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Below are the answers to some of the most common queries.
For more information go to www.toshiba.co.uk
Q
Why is there no sound or picture?
A
Check the mains switch is on and check all
connections.
Check the television is not in standby mode.
Q
Why doesn't the video/DVD being played show
on screen?
A
Make sure the VCR or DVD player is connected to
the television as shown on page 6, then select the
correct input by pressing
B
Q
Why is there a good video picture but no sound?
A
Check the SCART lead connection.
Q
Why is there a picture but no sound?
A
Check the volume has not been turned down or
that sound mute has not been selected.
Q
What else can cause a poor picture?
A
Interference or a weak signal. Try a different
television station. Manual fine tuning may help.
Q
Why is the VCR/DVD picture in black and
white?
A
Check the correct input has been chosen,
S-VIDEO or Video. See AV connections.
Q
Why doesn't the remote control work?
A
Check the batteries aren't dead or inserted
incorrectly.
Q
Why don't the controls on the front of the
television work?
A
Check that Panel Lock is not ON.
Q
uestions
.
A
nswers
and
Q
Why is there a message permanently on the
screen?
A
Remove it by pressing CALL.
Q
Why are there problems with teletext?
A
Good performance of text depends on a good strong
broadcast signal. This normally requires a roof or loft
aerial. If the Text is unreadable or garbled, check the aerial.
Go to the main index page of the teletext service and look
for the User Guide. This will explain the basic operation of
teletext in some detail. If further information is needed on
how to use text see the teletext section.
Q
There is a picture, but why is there little or no
colour?
A
When using an external source, for instance, a
poor quality video tape, if there is little or no
colour, improvements may sometimes be achieved. The
colour is factory set to AUTO to automatically display the
best colour system.
To check that you have the best colour:
Select Colour from the Manual setting menu.
1
Manual setting
Colour : AUTO
EXT1
OK
MENU
EXIT
With S or R choose between AUTO, PAL,
2
SECAM, NTSC 4. 43 or 3. 58.
Q
Where there is loss of colour, picture or the
position moves, how can this be restored?
A
Switch the television off and wait for the red led to
extinguish before switching back on. If the problem
persists contact the Helpline.
19
A
VCR
M
: To store
: To return
: To exit
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