Problem
Possible Cause
Cannot Install the
Unable to proceed
Printer Driver
beyond the Printer
Connection Screen
Troubleshooting
Try This
If you cannot proceed beyond the Printer
Connection screen;
• When connecting with a USB cable
1. Click Cancel.
2. When the Installation Failure screen is
displayed, click Start Over.
3. Easy Install screen is displayed, click
Back.
4. Click Exit, then remove the CD-ROM.
5. Turn the printer off.
6. Restart the computer.
7. Carefully follow the procedures
described in the
Easy Setup Instructions
and reinstall the printer driver.
• When connecting through infrared
communication
1. Click Cancel.
2. When the Installation Failure screen is
displayed, click Start Over.
3. Easy Install screen is displayed, click
Back.
4. Click Custom Install.
5. Click Next.
6. Click Install.
7. Click Yes on the License Agreement
screen.
8. Click Manual Selection on the Printer
Connection screen.
9. Select a port.
- Windows XP/Windows 2000: [IR]
- Windows Me/Windows 98: [LPT3]
A port name other than [LPT3:] may be
displayed depending on the type of your
computer.
10.Click Next.
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