Motorola EP350 MX User Manual page 25

IV. HOW TO GET WARRANTY SERVICE:
You must provide proof of purchase (bearing the date of
purchase and Product item serial number) in order to receive
warranty service and, also, deliver or send the Product item,
transportation and insurance prepaid, to an authorized
warranty service location. Warranty service will be provided by
Motorola through one of its authorized warranty service
locations. If you first contact the company which sold you the
Product (e.g., dealer or communication service provider), it
can facilitate your obtaining warranty service.
V. WHAT THIS WARRANTY DOES NOT
COVER:
A) Defects or damage resulting from use of the Product in
other than its normal and customary manner.
B) Defects or damage from misuse, accident, water, or
neglect.
C) Defects or damage from improper testing, operation,
maintenance, installation, alteration, modification, or
adjustment.
D) Breakage or damage to antennas unless caused directly
by defects in material workmanship.
E) A Product subjected to unauthorized Product
modifications, disassemblies or repairs (including, without
limitation, the addition to the Product of non-Motorola
supplied equipment) which adversely affect performance
of the Product or interfere with Motorola's normal warranty
inspection and testing of the Product to verify any
warranty claim.
F) Product which has had the serial number removed or
made illegible.
G) Rechargeable batteries if:
1. any of the seals on the battery enclosure of cells are
broken or show evidence of tampering.
2. the damage or defect is caused by charging or using
the battery in equipment or service other than the
Product for which it is specified.
H) Freight costs to the repair depot.
I) A Product which, due to illegal or unauthorized alteration
of the software/firmware in the Product, does not function
in accordance with MOTOROLA's published
specifications or the FCC type acceptance labeling in
effect for the Product at the time the Product was initially
distributed from MOTOROLA.
J) Scratches or other cosmetic damage to Product surfaces
that does not affect the operation of the Product.
K) Normal and customary wear and tear.
VI. PATENT AND SOFTWARE PROVISIONS:
MOTOROLA will defend, at its own expense, any suit brought
against the end user purchaser to the extent that it is based on
a claim that the Product or parts infringe a United States
patent, and MOTOROLA will pay those costs and damages
finally awarded against the end user purchaser in any such
suit which are attributable to any such claim, but such defense
and payments are conditioned on the following:
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