Table of contents
HP Insight Diagnostics ......................................................................................................................... 1
Survey Tab .......................................................................................................................... 2
Test Tab ............................................................................................................................... 2
Status Tab ........................................................................................................................... 3
Log Tab ................................................................................................................................ 4
Help Tab .............................................................................................................................. 4
Protecting the Software ........................................................................................................................ 5
Restoring the Software ......................................................................................................................... 6
Safety and Comfort .............................................................................................................................. 7
Helpful Hints ......................................................................................................................................... 8
Solving General Problems .................................................................................................................. 10
Solving Power Problems .................................................................................................................... 14
Solving Diskette Problems ................................................................................................................. 15
Solving Hard Drive Problems ............................................................................................................. 18
Solving Display Problems ................................................................................................................... 22
Solving Audio Problems ..................................................................................................................... 26
Solving Printer Problems .................................................................................................................... 28
Solving Network Problems ................................................................................................................. 33
Solving Memory Problems ................................................................................................................. 36
Solving Processor Problems .............................................................................................................. 38
Solving Drive Key Problems ............................................................................................................... 42
Solving Software Problems ................................................................................................................ 46
Contacting Customer Support ............................................................................................................ 47
ENWW
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