Solving Diskette Problems - HP Compaq d330 DT Troubleshooting Manual

Solving Diskette Problems

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Solving Diskette Problems
Problem
Diskette drive light stays on.
Drive not found.
Troubleshooting Guide
Common causes and solutions for diskette problems are listed in the
following table.
You may need to reconfigure the computer when you add or remove
hardware, such as an additional diskette drive. See
Hardware Installation Problems"
Cause
Diskette is damaged.
Diskette is incorrectly
inserted.
Drive button is not
pushed in.
Files on diskette are
damaged.
Drive cable is not
properly connected.
Cable is loose.
Removable drive is not
seated properly.
You attempted to hot
plug a removable
hard drive that has
DriveLock security
enabled. (This feature
supported on select
models only.)
www.hp.com
Troubleshooting Without Diagnostics
"Solving
for instructions.
Solution
In Microsoft Windows 2000 and
Microsoft Windows XP, right-click
Start, click Explore, and select a
drive. Select File > Properties >
Tools. Under Error-checking,
click Check Now.
Remove diskette and reinsert.
Push in drive button.
Check the program diskettes.
Reconnect drive cable. Ensure that
all four pins are connected.
Reseat diskette drive data and
power cable.
Reseat the drive.
Shut down Windows and turn off
the computer. Insert the drive into
the MultiBay, if it is not already
inserted. Turn on the computer.
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