Basic Troubleshooting; Helpful Hints - HP Compaq 4000 Pro SFF Quick Setup Manual

To run the Documentation and Diagnostics CD if it does not run
automatically:
1. In Microsoft Windows XP, click Start > Run. In Microsoft Windows
Vista, click Start > All Programs > Accessories > Run.
2. Type
X:\autorun.exe_index.html
(where X is the drive letter designator for the optical drive)
3. Click OK.

Basic Troubleshooting

This section concentrates on problems that you might encounter during the
initial setup process. A more comprehensive Troubleshooting Guide is
available on the Documentation and Diagnostics CD and in the self-help
resources at http://www.hp.com/support. Select your country and
language, select See support and troubleshooting information, enter
the model number of the computer, and press Enter.

Helpful Hints

If you encounter problems with the computer, monitor, or software, see the
following list of general suggestions before taking further action:
●
Check that the computer and monitor are plugged into a working
electrical outlet.
●
Check to see that the voltage select switch (some models) is set to the
appropriate voltage for your region (115V or 230V).
●
Check to see that the computer is turned on and the green power light
is on.
●
Check to see that the monitor is turned on and the green monitor light
is on.
●
Turn up the brightness and contrast controls of the monitor if the
monitor is dim.
●
Press and hold any key. If the system beeps, then the keyboard should
be operating correctly.
●
Check all cable connections for loose connections or incorrect
connections.
ENWW
Basic Troubleshooting
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