Spots Or Lines Appear In All Scanned Images; Scanned Image Is Cropped - Epson DS Series User Manual

Related tasks
Scanning in Epson Scan 2

Spots or Lines Appear in All Scanned Images

If spots or lines appear in all your scanned images, try the following solutions:
• Clean the rollers and glass scanning surfaces inside your product using a genuine Epson cleaning kit
or a soft, moist cloth.
• Remove any dirt from your original.
• Enable the Detect Glass Dirt setting in the Epson Scan 2 Utility. You can also enable Glass Dirt
Detection on the product's control panel (Settings > Scanner Settings > Glass Dirt Detection > On).
Note: If glass dirt detection does not work correctly, adjust the setting. If the glass dirt alert screen
appears after cleaning the inside of the product, check the glass surface again (scratches on the glass
may be detected as a glass dirt).
Parent topic:
Related tasks
Cleaning Inside Your Product

Scanned Image is Cropped

If the edges of a scanned image are cropped, try the following solutions:
• Select Auto Detect as the Document Size setting in Epson Scan 2, Document Capture Pro, or
Document Capture.
• If the document size is not detected correctly using the Auto Detect setting, select the size of your
original from the Document Size list.
Note: If the size you want to scan is not on the list, select Customize to create it manually (Windows
only).
• In Epson Scan 2, select the Main Settings tab. Select Document Size > Settings and adjust the
cropping area shown in the Crop Margins for Size "Auto" setting. In Document Capture Pro, select
Detailed Settings from the Scan window. Click Configuration and select the Document tab. Adjust
the cropping area shown in the Crop Margins for Size "Auto" setting.
• In Epson Scan 2, select the Advanced Settings tab. Make sure the Edge Fill setting is set to None.
Parent topic:
Solving Scanned Image Quality Problems
Solving Scanned Image Quality Problems
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