Spots Or Lines Appear In All Scanned Images; Scanned Image Is Cropped - Epson B11B259201 User Manual

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Image Format Options
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Scanning in Epson Scan 2

Spots or Lines Appear in All Scanned Images

If spots or lines appear in all your scanned images, try these solutions:
• Make sure the surface of your original is clean.
• Make sure there is no debris or dirt inside the ADF.
• Disconnect any connected cables and clean inside the scanner.
• Check the rollers and clean, if necessary.
• Enable the Detect Glass Dirt setting on the control panel. (Press the
> Scanner Settings > Detect Glass Dirt, and select On-Low, if the alert displays a misdetection, or
On- High if dirt is not detected.) When an alert displays on the control panel, clean the glass scanning
surfaces inside your scanner using a genuine Epson cleaning kit or a soft, moist cloth.
Note: If there are scratches on the glass surface, the alert screen may continue to appear even after
cleaning the glass. Contact Epson for information about replacing the glass.
• Avoid scanning in direct sunlight.
Parent topic:

Scanned Image is Cropped

If the edges of a scanned image are cropped, try the following solutions:
• Select Auto Detect as the Document Size setting in Epson Scan 2, Document Capture Pro.
• In Epson Scan 2, select the Main Settings tab. Select Document Size > Settings and adjust the
cropping area shown in the Crop Margins for Size "Auto" setting. In Document Capture Pro, select
Detailed Settings from the Scan window. Click Configuration and select the Document tab. Adjust
the cropping area shown in the Crop Margins for Size "Auto" setting.
• In Epson Scan 2, select the Advanced Settings tab. Make sure the Edge Fill setting is set to None.
• Document Capture Pro (Windows): Select Scan Settings > Detailed Settings from the Scan
window. Select Document Size and then select the Auto Detect setting.
Solving Scanned Image Quality Problems
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home button, select Settings