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Washing machine
WM16XKH1EU
en
User manual and assembly instructions
Register your product on My Siemens and discover
exclusive services and offers.
siemens-home.bsh-group.com/welcome
The future moving in.
Siemens Home Appliances

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Summary of Contents for Bosch WM16XKH1EU

  • Page 1 Washing machine WM16XKH1EU User manual and assembly instructions Register your product on My Siemens and discover exclusive services and offers. siemens-home.bsh-group.com/welcome The future moving in. Siemens Home Appliances...
  • Page 2: Table Of Contents

    Table of contents Safety ..........   4 Laundry..........    34 General information...... 4 Preparing the laundry ..... 34 Intended use........ 4 Sorting laundry ....... 35 Restriction on user group.... 5 Degrees of soiling ...... 35 Safe installation ........ 5 Care symbols on the care labels ... 35 Safe use ........... 7 Detergents and care products..
  • Page 3 Connecting the appliance to a Inserting the transit bolts.... 66 WLAN home network (Wi-Fi) Using the appliance again ..... 67 without WPS function ..... 44 Disposing of old appliance .... 67 Connecting your appliance to Customer Service......   68 the Home Connect app.... 45 Product number (E-Nr.) and pro- Connecting the appliance to the duction number (FD) ...... 68 energy manager ...... 45...
  • Page 4: Safety

    en Safety Safety Please read the safety information to ensure that you use the ap- pliance safely. General information You can find general information about this instruction manual here. ¡ Read this instruction manual carefully. Only this will ensure you use the appliance safely and efficiently. ¡...
  • Page 5: Restriction On User Group

    Safety en Restriction on user group Avoid risks to children and vulnerable persons. This appliance may be used by children aged 8 or over and by people who have reduced physical, sensory or mental abilities or inadequate experience and/or knowledge, provided that they are supervised or have been instructed on how to use the appliance safely and have understood the resulting dangers.
  • Page 6 en Safety ¡ If the insulation of the power cord is damaged, this is danger- ous. ▶ Never let the power cord come into contact with hot appli- ance parts or heat sources. ▶ Never let the power cord come into contact with sharp points or edges.
  • Page 7: Safe Use

    Safety en CAUTION ‒ Risk of injury! ¡ The appliance may vibrate or move when in use. ▶ Place the appliance on a clean, even, solid surface. ▶ Align the appliance using the appliance feet and a spirit level. ¡ If hoses and power cords have been laid incorrectly, this causes a tripping hazard.
  • Page 8 en Safety ▶ Never expose the appliance to intense heat or humidity. ▶ Do not use steam- or high-pressure cleaners, hoses or sprays to clean the appliance. WARNING ‒ Risk of harm to health! Children can lock themselves in the appliance, thereby putting their lives at risk.
  • Page 9: Safe Cleaning And Maintenance

    Safety en ¡ The appliance may tip over if you sit on or lean against the open door. ▶ Do not sit on or lean against the appliance door. ▶ Do not place any objects on the appliance door. ¡ Reaching into the drum while it is still turning may cause hand injuries.
  • Page 10 en Safety ▶ Only use genuine spare parts when repairing the appliance. ▶ If the power cord of this appliance is damaged, it must be replaced by the manufacturer, the manufacturer's Customer Service or a similarly qualified person in order to prevent any risk.
  • Page 11: Preventing Material Damage

    Preventing material damage en Make sure that the valve hous- ▶ Preventing material damage Preventing material dam- ing for the water inlet hose does not come into contact with its surroundings and is not subjec- ted to any external forces. Follow these instructions to avoid ma- Preventing material damage Ensure that the inner diameter terial damage and damage to the ap-...
  • Page 12: Environmental Protection And Saving Energy

    en Environmental protection and saving energy Do not use cleaning products Use the economy programme set- ▶ with a high alcohol content. tings. Do not use hard scouring pads ▶ If you adjust the programme set- or cleaning sponges. tings for a programme, the display Clean the appliance with nothing ▶...
  • Page 13: Energy Saving Mode

    Installation and connection en ATTENTION! The appliance comes with an Aqua- Objects remaining in the drum that Sensor. are not designed for operation with During the rinse cycle, the Aqua- the appliance may cause material Sensor checks the degree of tur- damage and damage to the appli- bidity of the rinsing water, and ad- ance.
  • Page 14: Contents Of Package

    en Installation and connection Contents of package After unpacking all parts, check for any damage in transit and completeness of the delivery. Requirements for the installa- Washing machine tion location Accompanying documents The appliance may "wander" when it Elbow for fixing the water outlet hose spins.
  • Page 15: Removing The Transit Bolts

    Installation and connection en Installation location Requirements WARNING Risk of electric shock! On a wooden joist Place the appliance The appliance contains live parts. floor on a water-resistant Touching live parts is dangerous. wooden board which Do not operate the appliance ▶...
  • Page 16: Removing The Transport Struts

    en Installation and connection Pull the hoses out of the holders. Remove the four sleeves. Unscrew and remove all four Put on the four cover caps. screws for the transit bolts with a WAF 13 wrench. Press down on the four cover caps.
  • Page 17: Connecting The Appliance

    Installation and connection en Unscrew and remove the screws in Remove the transport strut. the vertical transport struts using a T20 screwdriver. Connecting the appliance Remove the transport struts. Connect your appliance to the power supply, water inlet and water outlet. Connecting the water inlet hose Note: Please read the information in the "Safety"...
  • Page 18: Aligning The Appliance

    en Installation and connection Connect the water inlet hose to a Drainage into a plastic tap (26.4 mm = 3/4"). pipe with rubber sleeve or into a gully. Fix and secure the wa- ter outlet hose with an ¾˝ elbow. min. Connecting the appliance to the 10 mm electricity supply min.
  • Page 19 Installation and connection en Loosen the lock nuts using a WAF Screw the lock nuts tightly against 17 wrench by turning it in a clock- the housing using a WAF 17 wise direction. wrench. In doing so, hold the foot tight and To align the appliance, turn the ap- do not adjust its height.
  • Page 20: Familiarising Yourself With Your Appliance

    en Familiarising yourself with your appliance Familiarising yourself with your appliance Familiarising yourself with your appliance Familiarise yourself with the parts of your appliance. Familiarising yourself with your appliance Appliance You can find an overview of the parts of your appliance here. On certain models, specific details such as the colour and shape may differ from those pictured.
  • Page 21: Detergent Drawer

    Familiarising yourself with your appliance en Detergent drawer Manual dosing compartment Below is an overview of the structure : Dispenser for fabric softener of the detergent drawer. or detergent : Dispenser for detergent Controls The controls are used to configure all functions of your appliance and to obtain information about the operating status.
  • Page 22: Display

    en Display Display Display The display shows the current settings, options or relevant information. Display Display Designation Description 0:40 Programme duration/ Approximate expected programme duration or pro- programme time re- gramme time remaining. maining "Ready in" time The programme end has been set and the remaining number of hours is displayed.
  • Page 23 Display en Display Designation Description End of programme Programme status Childproof lock ¡ Lights up: The childproof lock is activated. ¡ Flashes: The childproof lock is active and the pro- gramme selector has been adjusted. → "Deactivating the childproof lock", Page 41 Energy consumption Energy consumption for the selected programme.
  • Page 24 en Display Display Designation Description ¡ No water pressure. → "Error code / Fault display / Signal", Page 56 ¡ The water pressure is too low. Detergent drawer The detergent drawer has not been pushed in fully. → "Error code / Fault display / Signal", Page 56 E:60 / -2B Error Error code, error display, signal.
  • Page 25: Buttons

    Buttons en Buttons Buttons Below is an overview of the buttons and their setting options. Buttons The selection of programme settings depends on the selected programme. You can see the selection options for each programme in the overview for → "Programmes", Page 27. Button Selection Description...
  • Page 26 en Buttons Button Selection Description Remote Start    ¡ Activate If you briefly press the button, the appliance will be enabled for remote start via the Home Con- ¡ Deactivate nect app ¡ Open the If you press the button for approx. 3 seconds, the Home Connect Home Connect menu opens.
  • Page 27 Programmes en     Less Ironing  Water Plus  Prewash  Spin Speed  (Rinse Hold) varioSpeed  Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
  • Page 28: Programmes

    en Programmes     Less Ironing  Water Plus  Prewash  Spin Speed  (Rinse Hold) varioSpeed  Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
  • Page 29 Programmes en     Less Ironing  Water Plus  Prewash  Spin Speed  (Rinse Hold) varioSpeed  Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
  • Page 30 en Programmes     Less Ironing  Water Plus  Prewash  Spin Speed  (Rinse Hold) varioSpeed  Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
  • Page 31 Programmes en     Less Ironing  Water Plus  Prewash  Spin Speed  (Rinse Hold) varioSpeed  Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
  • Page 32 en Programmes     Less Ironing  Water Plus  Prewash  Spin Speed  (Rinse Hold) varioSpeed  Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
  • Page 33: Accessories

    Accessories en Accessories Accessories Only use original accessories. These have been made especially for your appli- Accessories ance. Here you can find an overview of your appliance's accessories and how to use them. Order number Water inlet hose extension Extend the water inlet hose for WZ10131 cold water or AquaStop (approx.
  • Page 34: Laundry

    en Laundry Add washing powder to the Laundry Laundry manual dosing compartment. You can wash all items that the man- Laundry ufacturer has marked as machine- washable on the care label and fab- rics made from hand-washable wool using your appliance. Preparing the laundry ATTENTION! Objects remaining in the laundry may...
  • Page 35: Sorting Laundry

    Laundry en – Type of fabric and fibre type Sorting laundry – Whites Note: Please read the information in – Colours the "Safety" → Page 4 and "Prevent- Wash new coloured items ing material damage" → Page 11 sec- separately the first time you tions to ensure that you use the appli- wash them.
  • Page 36: Detergents And Care Products

    en Detergents and care products Notes Detergents and care products Detergents and care ¡ Only use liquid detergents that are self-flowing products ¡ Do not mix different liquid deter- gents You can protect your appliance and Detergents and care products ¡ Do not mix detergent and fabric your laundry by selecting and using softener the correct detergents and care...
  • Page 37: Detergent Dosage

    Detergents and care products en Detergent dosage Use the correct detergent dosage to ¡ Water hardness achieve optimal washing results and You can find out how hard your save resources. water is from your local water com- The detergent dosage depends on: pany or measure it yourself using ¡...
  • Page 38: Basic Operation

    en Basic operation If necessary, "adjust the pro- Basic operation Basic operation gramme settings" → Page 38. You can find out everything you need Basic operation Adjusting the programme set- to know about operating your appli- tings ance here. Depending on the programme and Switching on the appliance programme progress, you can adjust or activate/deactivate the settings.
  • Page 39: Adding Detergent And Care Product

    Basic operation en Open the door. If required, add the care product. Push in the detergent drawer. Starting the programme Note: If you want to change the time until the programme ends, set the "Ready in" time first. Press Start / Reload  ▶ a The drum rotates and load detec- tion takes place.
  • Page 40: Cancelling The Programme

    en Basic operation Add or remove laundry. Remove the laundry. Close the door. Press Start / Reload  Cancelling the programme Once the programme has started, you can cancel it at any time. Note: Please read the information in the "Safety" → Page 4 and "Prevent- ing material damage"...
  • Page 41: Childproof Lock

    Childproof lock en can manually add detergent. Childproof lock Childproof lock → "Adding detergent and care product", Page 39 Secure your appliance against being Childproof lock operated unintentionally using the Filling the dispenser controls. Note Activating the childproof lock In order to use intelligent dosing, fill the dispenser.
  • Page 42: Dispenser Contents

    en Home Connect Pour liquid detergent and fabric To end the setting process, wait softener into the relevant dis- briefly. pensers. → "Detergent drawer", Page 21 Basic dosage You can adjust the preset basic dosages for liquid detergent and fab- ric softener. The basic dosage depends on the manufacturer's instructions for the de- tergent, the water hardness and the degree of soiling of the laundry.
  • Page 43: Home Connect Settings

    Home Connect  en ¡ → "Connecting the appliance to a Connecting the appliance to a WLAN home network (Wi-Fi) with WLAN home network (Wi-Fi) WPS function", Page 43 with WPS function ¡ → "Connecting the appliance to a WLAN home network (Wi-Fi) Using your router's WPS function is without WPS function", Page 44 the simplest way to connect the ap- The Home Connect app guides you...
  • Page 44: Connecting The Appliance To A Wlan Home Network (Wi-Fi) Without Wps Function

    en Home Connect "Connect your appliance to the Connect the mobile device to the Home Connect app." → Page 45 Home Connect Wi-Fi network and enter the password (key) Home- Connect. Connecting the appliance to a a Your mobile device now connects WLAN home network (Wi-Fi) to the appliance.
  • Page 45: Connecting Your Appliance To The Home Connect App

    Home Connect  en Press Start / Reload  Connecting your appliance to a The appliance is connected to the the Home Connect app smart energy system (energy man- ager). Requirements a If the appliance has connected to ¡ The appliance is connected to the the energy manager successfully, WLAN home network (Wi-Fi).
  • Page 46: Activating Wi-Fi On The Appliance

    en Home Connect Note Software update Flex Start is deactivated for safety Requirement: The display shows reasons in the following circumstances: UdP. ¡ Press Start / Reload  ¡ Open the door. Press and hold Remote Start  ¡ Switch off the appliance. approx. 3 seconds. ¡...
  • Page 47: Data Protection

    Home Connect  en nect server and if Remote Dia- ¡ Status of any previous reset to gnostics is available in the country in factory settings. which you are using the appliance. This initial registration prepares the Tip: For further information and de- Home Connect functions for use and tails about the availability of Remote is only required when you want to...
  • Page 48: Basic Settings

    en Basic settings Basic settings Basic settings You can configure the appliance to meet your needs. Basic settings Overview of basic settings Below is an overview of the basic settings on your appliance. Basic setting Programme position Value Description End signal 0 (off) Set the volume of the 1 (quiet)
  • Page 49: Changing The Basic Settings

    Cleaning and servicing en Changing the basic settings Remove all detergent Fresh deposits are residue, spray residue easier to remove Set the programme selector to po- or other residues im- without leaving any sition 1. mediately. residue. Keep the appliance This allows the resid- door and detergent ual water to dry, redu- drawer open after...
  • Page 50 en Cleaning and servicing Press down on the insert and re- Empty the detergent drawer. move the detergent drawer. ATTENTION! The pump unit con- Remove the pump unit. tains electrical components. Do not clean the pump unit in the ▶ dishwasher and do not immerse it in water.
  • Page 51: Descaling

    Cleaning and servicing en Clean the detergent drawer and Clean the inside of the detergent the lid with a soft, damp cloth or drawer housing. hand shower. Push in the detergent drawer. Dry the detergent drawer, lid and pump unit and reinsert them. Descaling If you add detergent correctly, you do not need to descale your appliance.
  • Page 52 en Cleaning and servicing Disconnect the appliance's mains Take the drain hose out of the plug from the power supply. holder. Open the maintenance flap. CAUTION - Risk of scalding! Remove the maintenance flap. When you wash at high temperat- ures, the detergent solution gets hot.
  • Page 53 Cleaning and servicing en Insert the drain hose into the Clean the interior, the thread on holder. the pump cap and the pump hous- ing. Cleaning the drain pump The pump cap is comprised of two parts which can be taken apart for Note: Please read the information in cleaning.
  • Page 54: Cleaning The Water Outlet Hose At The Siphon

    en Cleaning and servicing Screw on the pump cap. Cleaning the water outlet hose at the siphon If the water outlet hose at the siphon is dirty or the detergent solution is 90° not being pumped out, you must clean these. Switch off the appliance.
  • Page 55: Cleaning The Water Inlet Filter

    Cleaning and servicing en Reattach the water outlet hose and Remove the water inlet hose from secure the connection point using the tap. the hose clamp. Clean the filter with a small brush. Cleaning the water inlet filter Clean the filter in the water inlet in the event of blockages or if the water pressure is too low.
  • Page 56: Troubleshooting

    en Troubleshooting Troubleshooting Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshoot- Troubleshooting ing information before contacting after-sales service. This will avoid unneces- sary costs. WARNING Risk of electric shock! Improper repairs are dangerous. Repairs to the appliance should only be carried out by trained specialist ▶...
  • Page 57 Troubleshooting en Fault Cause troubleshooting "E:10 / -00 / -10 / -20" The pump for the intelligent Switch off the appliance. dosing system is blocked. Clean the pump unit. → "Cleaning the detergent drawer", Page 49 If this indicator appears again, call our after-sales service. → "Customer Service", Page 68 Note: You can start the washing pro- gramme if you deactivate the intelli-...
  • Page 58: Malfunctions

    en Troubleshooting Fault Cause troubleshooting Detergent dosage is too Immediate measure: Mix one table- ▶ high. spoon of fabric softener with 0.5 litres of water and pour the mixture into the compartment for manual dosing (not for outdoor clothing, sportswear or items stuffed with down).
  • Page 59 Troubleshooting en Fault Cause troubleshooting The programme does not The detergent drawer has Push the detergent drawer in as far ▶ start. not been pushed in as far as as it will go. it can go. The pump for the intelligent Switch off the appliance.
  • Page 60 en Troubleshooting Fault Cause troubleshooting → "Resuming the programme when The water is not draining. the programme status is Rinse Hold", Page 40 The water outlet hose is con- Install the water outlet hose at a ▶ nected too high. maximum height of 1 metre. → "Technical specifications", Page 71 Pump cover is not correctly...
  • Page 61: Noise

    Troubleshooting en Fault Cause troubleshooting Drum jerks after the pro- This is caused by an internal Not a fault – no action required. ▶ gramme starts. motor test. Vibrations and movement of Appliance is not correctly Aligning the appliance ▶ the appliance whilst spin- aligned.
  • Page 62: Problem With Results

    en Troubleshooting Fault Cause troubleshooting Loud noises during the spin Appliance is not correctly Aligning the appliance ▶ cycle. aligned. The appliance feet are not Secure the appliance feet. Aligning ▶ fixed. the appliance Transit bolts have not been Removing the transit bolts ▶...
  • Page 63 Troubleshooting en Fault Cause troubleshooting Detergent residue on the Unsuitable detergent added Check whether the detergent used damp washing. to the dispenser of the intelli- is suitable. → "Detergents and care products", gent dosing system. Page 36 Drain the dispenser. → "Cleaning the detergent drawer", Page 49 Clean the dispenser.
  • Page 64: Home Connect Problem

    en Troubleshooting Fault Cause troubleshooting Insufficient cleaning. Unsuitable detergent added Check whether the detergent used to the dispenser of the intelli- is suitable. → "Detergents and care products", gent dosing system. Page 36 Drain the dispenser. → "Cleaning the detergent drawer", Page 49 Clean the dispenser. Refill the dispenser.
  • Page 65: Odours

    Troubleshooting en Odours Fault Cause troubleshooting → "Cleaning the drum", Page 49 Odours have formed in the Humidity and detergent ▶ appliance. residue may promote the If you are not using the appliance, ▶ formation of bacteria. leave the door and detergent drawer open so that residual water can evaporate.
  • Page 66: Emergency Release

    en Transportation, storage and disposal Unplug the appliance's mains plug. Emergency release Drain the remaining detergent To remove the laundry in the event of solution. a power failure, for example, you can → "Cleaning the drain pump", manually release the door. Page 51 Detach the hoses.
  • Page 67: Using The Appliance Again

    Transportation, storage and disposal en Insert all screws into the four Pour approx. 1 litre of water into transit bolts and tighten slightly. the manual dosing compartment in the detergent drawer. Start the Empty  programme. a The unused detergent cannot flow straight into the outlet during the next wash.
  • Page 68: Customer Service

    en Customer Service Detailed information on the warranty Customer Service Customer Service period and terms of warranty in your country is available from our after- If you have any queries on use, are Customer Service sales service, your retailer or on our unable to rectify faults on the appli- website.
  • Page 69 Customer Service en ¡ A claim can only be made under the guarantee if the appliance has been correctly installed and con- nected with Aqua-Stop according to our instructions; this also in- cludes correctly fitting the Aqua- Stop extension (genuine access- ory).
  • Page 70: Consumption Values

    en Consumption values Consumption values Consumption values The following information is provided in accordance with the EU Ecodesign Consumption values Regulation. The values given for programs other than the Eco 40-60 are indicat- ive only and were determined in accordance with the applicable standard EN60456.
  • Page 71 Technical specifications en rating plate. Alternatively you can Mains voltage 220 - 240 V, 50 Hz also find the model identifier in the Minimum installa- 10 A first line of the EU energy label. tion protection Rated power 2300 W Power consumption ¡ Off mode: 0,10 W ¡...
  • Page 72 BSH Hausgeräte GmbH Carl-Wery-Straße 34 81739 München GERMANY www.siemens-home.bsh-group.com Manufactured by BSH Hausgeräte GmbH under Trademark License of Siemens AG *9001574622* 9001574622 (000717)

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