LG WT25 TS6H Series Owner's Manual page 84

Symptoms
Wrinkling
Musty or mildewy
odor in washing
machine
Wi-Fi
Symptoms
Your home
appliance and
smartphone is
not connected to
the Wi-Fi network.
40
Reason
Washing machine not
unloaded promptly.
Washing machine
overloaded.
Hot and cold water supply
hoses are reversed.
Inside of drum was not
cleaned properly.
Reason
The password for the Wi-Fi
that you are trying to connect
to is incorrect.
Mobile data for your
smartphone is turned on.
The wireless network name
(SSID) is set incorrectly.
The router frequency is not
2.4 GHz.
The distance between the
appliance and the router is
too far.
Solution
• Always remove items from the washing machine
as soon as the cycle is complete.
• The washing machine can be fully loaded, but
the drum should not be tightly packed with
items. The door of the washing machine should
close easily.
• Hot water rinse can set wrinkles in garments.
Check the supply hose connections.
• Run the Limpieza de la tina (Tub Clean)
programme regularly.
Solution
• Find the Wi-Fi network connected to your
smartphone and remove it, then register your
appliance on LG SmartThinQ.
• Turn off the Mobile data of your smartphone
and register the appliance using the Wi-Fi
network.
• The wireless network name (SSID) should be a
combination of English letters and numbers. (Do
not use special characters.)
• Only a 2.4 GHz router frequency is supported.
Set the wireless router to 2.4 GHz and connect
the appliance to the wireless router. To check
the router frequency, check with your Internet
service provider or the router manufacturer.
• If the distance between the appliance and the
router is too far, the signal may be weak and
the connection may not be configured correctly.
Move the location of the router so that it is closer
to the appliance.
EN