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Noises You Might Hear
Symptoms
Rattling and
clanking noise
Thumping sound
Vibrating noise
Operation
Symptoms
Water leaking
Reason
Foreign objects, such as
keys, coins, or safety pins
may be in drum.
Heavy wash loads may
produce a thumping sound.
This is usually normal.
Wash load may be out of
balance.
Packaging materials were not
removed.
Wash load may be unevenly
distributed in the drum.
Not all levelling feet are
resting firmly and evenly on
the floor.
Floor not rigid enough.
Reason
Supply hose connection
is loose at tap or washing
machine.
House drain pipes are
clogged.
Drain hose has come out of
drain or is not inserted far
enough.
A large item such as a pillow
or blanket is above the top of
the drum.
Solution
• Stop washing machine, check drum for foreign
objects. If noise continues after washing
machine is restarted, call for service.
• If sound continues, washing machine is probably
out of balance. Stop and redistribute wash load.
• Pause the cycle and redistribute the load after
the door unlocks.
• Remove packing materials
• Pause the cycle and redistribute the load after
the door unlocks.
• See Levelling the Appliance in the Installation
section.
• Make sure that the floor is solid and does not
flex. See the Installation Place Requirements
section.
Solution
• Check hoses for leaks, cracks and splits.
• Tighten hose connections.
• The washing machine pumps out water very
rapidly. Check for water backing up out of the
drain pipe during drain. If water is seen coming
out of the drain, check for proper drain hose
installation and check for restrictions in the
drain. Contact a plumber to repair drain pipe.
• Tie drain hose to supply hose or standpipe to
prevent it from coming out during drain. For
smaller drain pipes, insert the drain hose into
the pipe as far as the drain hose flange. For
larger drain pipes, insert the drain hose into the
pipe 2.5 - 5 cm past the flange.
• Stop the washing machine and check the load.
Make sure the load does not crest above the top
edge of the drum.
EN
37
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