Johnson Controls T9500 Owner's Manual
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Johnson Controls T9500 Owner's Manual

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High Resolution
Touch Screen
Code No. LIT-12012450
Issued September 5, 2017
Owner's Manual
and Installation
Instructions
Digital Thermostat
Humidity Control
with
model T9500
Residential

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Summary of Contents for Johnson Controls T9500

  • Page 1 T9500 Residential Digital Thermostat Humidity Control with High Resolution Touch Screen Owner’s Manual and Installation Instructions Code No. LIT-12012450 Issued September 5, 2017...
  • Page 2 5.10. Firmware releases after rev. 5.10 may not be adequately depicted in this manual. Please refer to the appropriate website or contact your place of purchase to learn about changes to the thermostat after firmware release 5.10 . T9100 T9500...
  • Page 3 Glossary of Terms Auto-Changeover: A mode in which the thermostat will turn on the heating or cooling based on room temperature demand. Cool Setpoint: The warmest temperature that the space should rise to before cooling is turned on (without regard to deadband). Deadband: The number of degrees the thermostat will wait, once a setpoint has been reached, before energizing heating or cooling.

  • Page 4: Table Of Contents

    Table of Contents GET TO KNOW YOUR THERMOSTAT Home Screen ..................1 Menu Screens ..................1 Dropdown Dashboard .................2 Care and Use of Your Thermostat .............5 QUICK START Selecting Your Desired Temperature and Mode ......6 Using the Fan Button .................6 Setting the Time & Date ..............7 Setting the Time ................8 Setting the Date ................9 Daylight Savings Setup..............9...
  • Page 5 Table of Contents ALERTS .................... 20 View Current Alerts ..............21 Reset Alerts ................21 Set/Edit Reminders ..............21 Service Information (Who To Call For Service) ....21 DISPLAY ..................22 Active Brightness ..............23 Idle Brightness ................ 23 Night Dimmer ................. 23 Maintenance ................24 PREFERENCES ................
  • Page 6 Table of Contents SETTINGS ..................36 Thermostat Name ................40 Available Modes ................40 SD Card (Import and Export)............40 GENERAL SETUP ................40 Units (F or C) ................40 Language ..................41 Smart Recovery On/Off .............41 Simple Thermostat On/Off ............41 AUTOMATED DEMAND RESPONSE ..........42 INSTALLATION SETTINGS...............56 Heat &...
  • Page 7 Determining Your Existing Wiring and Equipment ......75 Making 4 Wires Work When 5 Wires Are Required ....77 Making 5 Wires Work When 6 Wires Are Required ....78 The T9500 Thermostat Backplate ..........79 Explanation Of the Thermostat Dip Switches ......80 Sample Wiring Diagrams..............81 TROUBLESHOOTING ................86...

  • Page 8: Get To Know Your Thermostat

    Get To Know Your Thermostat Home Screen Indoor Humidity Reading Outdoor Temperature Backlit ColorTouch Display (If optional accessory is used or connected to Skyport) Connectivity Symbol Drop Down Connectivity Symbol Table Sensor Button Warmer Not connected Button to Wi-Fi SD Card Connected to local Slot access point w/IP...

  • Page 9: Dropdown Dashboard

    Get To Know Your Thermostat Dropdown Dashboard The Dropdown Dashboard displays temperature, humidity, and other readings. It will also show the high and low readings of the day. Wi-Fi Drop Down Connection Dashboard Button Icon Connectivity Symbol Table Not connected to Wi-Fi Connected to local access point w/IP...
  • Page 10 Get To Know Your Thermostat Dropdown Dashboard (The contents of your Dashboard may vary) Weather Display with forecast for the following 3 days Weather Display This page displays sensor information. Select ‘Onboard’ to view room temperature, and if equipped, humidity sensors that are built-into the thermostat.
  • Page 11 Get To Know Your Thermostat These 3 screens are for informational purposes only. Settings may not be changed from these screens. Thermostat Info Equipment Configuration Thermostat Outputs...

  • Page 12: Care And Use Of Your Thermostat

    Get To Know Your Thermostat Care and Use of Your Thermostat Pencils, pens and other sharp objects should never be used on your thermostat; these may damage your touchscreen. Only use your finger tip to press the touchscreen buttons. Use a soft, damp cloth to clean the screen. CAUTION DO NOT USE ABRASIVE CLEANERS OR CLEANERS THAT CONTAIN SOLVENTS.

  • Page 13: Quick Start

    Quick Start - Temperature, Modes & Fan Selecting Your Desired Temperature and Mode Press to adjust temperature Cool Setpoint Warmer The Heat or Cool Setpoint Button is the temperature the room has to reach before heating or cooling will turn off. Cooler Button Heat Setpoint...

  • Page 14: Setting The Time & Date

    Quick Start - Set Time & Date NOTE: When the thermostat is connected to a Skyport account, the Time & Date are automatically synchronized to the Skyport Cloud, including automatic Daylight Savings adjustments. Set Time & Date Your time zone is selected in the Skyport web application. Set Current Time Use AM/PM - ON Set Current Date...

  • Page 15: Setting The Time

    Quick Start - Set Time & Date Setting the Time Press then to scroll down. MENU Press Set Time & Date Press Set Current Time (12:00 AM) min + hr + Press to set the current time. hr - min - Press when finished.

  • Page 16: Setting The Date

    Quick Start - Set Time & Date Setting the Date Press Set Current Date 6/1/2013 Press to set the current month and year. Press the day on the calendar Press BACK when finished. Daylight Savings Setup Turn Daylight Savings Daylight Savings Time - OFF Time on or off.

  • Page 17: Connecting To Wi-Fi

    Quick Start - Connect to Wi-Fi Connect to Wi-Fi (from initial start up) When power is connected to the thermostat and it has not been configured to connect to a Wi-Fi Access point, the following message appears: Wi-Fi Set Up No Wi-Fi access points are configured for your thermostat.
  • Page 18 Quick Start - Connect to Wi-Fi (from menus) MENU Press MENU Press DOWN Press Wi-Fi • Wi Fi Setup Press Wi-Fi Setup Select the access point from the list that you want to connect to. Enter the password for the Wi-Fi Access Point and press NEXT. Select automatic setup and press NEXT.

  • Page 19: Wifi Set Up - Create A Skyport Account

    Quick Start - Connect to Wi-Fi (from menus) Although there is more than one way to create a Skyport account, the steps below illustrate creation from a browser. If the thermostat is connected to the local Wi-Fi Access Point, but not yet joined to a Skyport account, you may join the thermostat to an account by doing the following: Select MENU from the thermostat’s home screen.

  • Page 20: Schedule

    Main Menu Buttons - Schedule Schedule View My Schedule Edit My Schedule...

  • Page 21: View My Schedule

    Main Menu Buttons - Schedule This thermostat features up to four programmable time periods per 24 hour day: Morning, Day, Evening, and Night. The start time for each time period is adjustable. The stop time for each time period is Schedule the start time for the next period.
  • Page 22 Main Menu Buttons - Schedule Edit My Schedule (Continued) Press and select a Time Period (Morning, Day, Evening, or Night) to edit. Next Adjust Mode, Start Time, and Heat and Cool Setpoints to desired settings. The Time Period may also be Enabled or Disabled. Un-check the Enabled box for Time Periods you don’t want to use.

  • Page 23: Smart Fan

    Main Menu Buttons - Smart Fan Smart Fan Smart Fan - OFF Who To Call For Service Smart Fan Min Runtime View Runtime Graphs Start/Stop Times Who To Call For Service Days To Run Fan View Runtime Graphs...

  • Page 24: Smart Fan On/Off

    Main Menu Buttons - Smart Fan The fan may be programmed to turn on automatically for a specified period during the day. Smart Fan Press to turn fan schedule on or off Smart Fan - OFF Smart Fan - ON Smart Fan Min Runtime (10m) Set the minimum number of minutes the fan will run from the top...

  • Page 25: Screensaver

    Main Menu Buttons - Screensaver Screensaver Screensaver - OFF Who To Call For Service Screensaver Setup View Runtime Graphs Screensaver Turn On Delay Screensaver Type Slideshow Digital Clock Analog Clock Change Image After... Use Theme Images - OFF Randomize Slideshow - OFF Show Clock - OFF Home Screen Info - OFF Screensaver Preview...

  • Page 26: Screensaversetup

    Main Menu Buttons - Screensaver The Screensaver allows you to create custom slideshows. Screensaver Screensaver - OFF Screensaver - ON Screensaver Setup Screensaver Turn On Delay (5m) How long after a button press for the Screensaver to appear. 1, 3, 5, or 30 minutes Screensaver Type (Slideshow) Slideshow, Digital Clock, Analog Clock...

  • Page 27: Alerts

    Main Menu Buttons - Alerts Alerts View Current Alerts Reset Alerts Reset Air Filter Alert Reset UV Lamp Alert Reset Humidity Pad Alert Set/Edit Reminders Service Call Reminder - OFF Days Until Service Call (360 days) Air Filter Reminder - OFF Set Max Filter Runtime (300 hrs) Set Max Filter Days...

  • Page 28: View Current Alerts

    Main Menu Buttons - Alerts The alerts let you know when your system needs service. Alerts View Current Alerts View and reset current Alerts will appear service alerts here. on the bottom bar of the Home Screen. Press to view and reset current alerts.

  • Page 29: Display

    Main Menu Buttons - Display Display Active Brightness Idle Brightness Night Dimmer Auto Night Dimmer - OFF Set Idle Brightness Set Dimmer Schedule Maintenance Screen Cleaning Touch Calibration...

  • Page 30: Active Brightness

    Main Menu Buttons - Display The display brightness options may be adjusted in this menu. Display Active Brightness (80%) You may select how bright the backlight is while the thermostat is active. The display is active for 3 minutes after last touch, it then goes Idle. Idle Brightness (30%) You may select how bright the backlight is while the thermostat is idle.

  • Page 31: Maintenance

    Main Menu Buttons - Display Maintenance Maintenance allows you to clean and calibrate the touch screen. Screen Cleaning Screen Cleaning Mode disables the touch feature for 15 seconds so the screen may be cleaned without altering any settings. Use a soft cloth without solvents or abrasive cleaners Touch Calibration Under normal circumstances, the touchscreen should not need to be calibrated.

  • Page 32: Preferences

    Main Menu Buttons - Preferences Preferences User Interface Themes Custom Wallpaper Heat/Cool Indicator Heat/Cool Indicator OFF Taskbar red/white OFF Room Temp red/blue OFF Mode Status red/blue OFF Sound Options Beep - OFF Beep Sound...

  • Page 33: User Interface Themes

    Main Menu Buttons - Preferences You may set the type of background that appears on the thermostat Preferences Home Screen. User Interface Themes (ocean) This thermostat has several high quality background themes to choose from. NOTE: At 7pm, the background will change to an evening scene. At 7am it will return to a daytime scene.

  • Page 34: Humidity

    Main Menu Buttons - Humidity Humidity Humidification Settings Humidify setpoint (0%) Humidify with heat - OFF Run fan w/humidity demand - OFF Dehumidification Settings Dehumidity setpoint (99%) Run A/C to dehumidify - OFF Maximum Overcool (0°) Reheat - OFF Dehumidify only when cooling - ON...
  • Page 35 Main Menu Buttons - Humidity The Humidity feature allows the thermostat to control a humidifier or use your air conditioner to dehumidify the space Humidity IMPORTANT: Aux Output Usage must be set for Hum or Dehum for these settings to take effect. See: AUX Output Settings on page 39.

  • Page 36: Vacation/Away

    Main Menu Buttons - Vacation/Away Vacation/Away Clear Vacation Schedule Set Vacation Schedule Start Date Start Time Return Date Return Time Settings while away Mode Auto Heat Cool Heat Setpoint Cool Setpoint...

  • Page 37: Clear Vacation Schedule

    Main Menu Buttons - Vacation/Away Vacation or pressing the AWAY button, will use temporary, energy saving settings without changing the regular schedule. Pressing the HOME button will return the thermostat to Vacation/Away normal comfort settings. Clear Vacation Schedule Removes the stored vacation schedule. Set Vacation Schedule Set your Vacation Schedule.

  • Page 38: Schedule

    Main Menu Buttons - Vacation/Away Schedule (Continued) Return Date Tue Sep 21 2010 Select the day Vacation Mode will end. Then press BACK BACK Return Time (3:00 PM) Select the time Vacation Mode will end. Then press BACK Settings while away Select the desired Mode and setpoints to be used in Vacation/Away Mode.

  • Page 39: Security

    Main Menu Buttons - Security Security Auto Screenlock Auto Screenlock - OFF Set Passcode Lock After... Allow fan/mode changes - NO Allow setpoint changes - NO Allow Home/Away changes - NO Setpoint Limits Setpoint Limits - OFF Minimum Cool Setpoint Maximum Heat Setpoint...

  • Page 40: Auto Screenlock

    Main Menu Buttons - Security Security settings may be set to limit or prevent changes to your thermostat. Security Auto Screenlock NOTE: Code must be set Auto Screenlock - OFF before Auto Screenlock can be turned on. Auto Screenlock - ON Set Passcode (code not set ) Use keypad to enter and confirm passcode.

  • Page 41: Information

    Main Menu Buttons - Information Information View Runtime Graphs Last 7 Days - Cooling Last 7 Days - Heating Delete Runtime Data Who To Call For Service...

  • Page 42: View Runtime Graphs

    Main Menu Buttons - Information This button contains valuable service and system runtime information. Information View Runtime Graphs Track your system’s runtime/energy usage. Last 7 Days - Cooling Press the information icon to learn more about each graph *NOTE: The runtime graphs are updated Last 7 Days - Heating at 12:00 AM each day.

  • Page 43: Settings

    Main Menu Buttons - Settings Settings Thermostat Name Available Modes All Modes Including Auto Heat and Cool Heat Only Cool Only SD Card Import Settings from SD Card Export Settings to SD Card General Setup Units Fahrenheit Celsius Language English Spanish/Espanol French/Francais Smart Recovery - ON/OFF...
  • Page 44 Main Menu Buttons - Settings Settings (Continued) Installation Settings Timers & Deadbands Cycles Per Hour Min Heat/Cool Difference Compressor Min Off Time 1st Stage Deadband 2nd Stage Deadband 2nd Stage Deadband 2nd Stage Timer 2nd Stage Turnoff Point Deadband Setpoint 3rd Stage Deadband 3rd Stage Deadband 3rd Stage Timer...
  • Page 45 Main Menu Buttons - Settings Settings (Continued) Installation Settings Heat Pump Settings Heat Pump Lockout - Enabled/Disabled HP Lockout Outdoor Temp Aux Heat Lockout - Enabled/Disabled Aux Heat Lockout Temp Dual Fuel Settings Dual Fuel - On/Off Changeover With Outdoor - On/Off Adjust Balance Point AUX Output Settings AUX Output Usage...
  • Page 46 Main Menu Buttons - Settings Settings Installation Settings (Continued) Test Outputs Dealer Information Dealer Name Contact Name Dealer Phone Dealer Email Dealer Website Upgrade Firmware Delete Custom Images Factory Defaults Restart Thermostat...

  • Page 47: Thermostat Name

    Main Menu Buttons - Settings Thermostat heating and cooling options are found in this menu Settings Thermostat Name Use keypad to name your thermostat. The name is displayed on the Home Screen. (Up to 14 characters) Name appears here Available Modes (all) Choose the desired modes the thermostat will use: Heat, Cool, Heat &...

  • Page 48: Language

    Main Menu Buttons - Settings General Setup (Continued) Language (en) English Spanish/Español French/Français Smart Recovery - OFF Smart Recovery - ON Smart Recovery turns on the heat before the Morning start time to bring the room temperature to the Morning setpoint at the start of the Morning time period.

  • Page 49: Automated Demand Response

    Main Menu Buttons - Settings Overview Automated Demand Response ColorTouch thermostats support the handling of specific signals from the utility provider. The utility generated signals carry pricing information and/or setback actions that alter the comfort settings of the thermostat in order to reduce energy usage on demand.
  • Page 50 Main Menu Buttons - Settings The Demand Response configuration page, shown below, is where the thermostat is configured to respond to the energy provider’s signals. It also sets operational parameters for the thermostat. The left column of the ADR configuration page allows or prevents access by the utility.
  • Page 51 Main Menu Buttons - Settings The right column of the ADR configuration page is where the occupant adjusts the operational parameters for ADR. The utility may send up to 3 types of ADR signals to Skyport. These are: 1) Pricing for the cost of energy, 2) An Offset to the occupants’ comfort setpoints, and 3) a signal to enforce discrete or Static setpoints.
  • Page 52 Main Menu Buttons - Settings Selecting the Overview tab of the ADR page will cause a summary of ADR events to be displayed.
  • Page 53 Main Menu Buttons - Settings Automated Demand Response Utility and Program setup must be done at the Skyport Cloud Services account. From the thermostat Home Screen, press the ‘Menu’ button, then select ‘Settings” . From the above screen the ‘Automated Demand Response’ button is pressed.
  • Page 54 Main Menu Buttons - Settings Selecting the ‘Price Dependent Action’ button allows the user to determine what action is taken when the price rises above the set threshold. In the above example; if the price threshold is exceeded, the thermostat will invoke the ‘Offset Setpoints’ configured for an ADR event until the event is over.
  • Page 55 Main Menu Buttons - Settings The user may limit the maximum Cooling Setpoint.
  • Page 56 Main Menu Buttons - Settings The user may limit the minimum Heating Setpoint.
  • Page 57 Main Menu Buttons - Settings The user may adjust the ADR Cooling ‘static’ Setpoint.
  • Page 58 Main Menu Buttons - Settings The user may adjust the ADR Heating ‘static’ Setpoint.
  • Page 59 Main Menu Buttons - Settings The user may adjust the ADR Cool offset. During an ADR event the cooling setpoint will be adjusted by the amount of degrees configured in this step.
  • Page 60 Main Menu Buttons - Settings The user may adjust the ADR Heat offset. During an ADR event the heating setpoint will be adjusted by the amount of degrees configured in this step.
  • Page 61 Main Menu Buttons - Settings When an ADR event is pending, and hasn’t started yet, there will be a yellow leaf on the top bar. This will be accompanied by associated text as shown below. During an ADR event there will be a green leaf on the top bar. This will be accompanied by associated text as shown below.
  • Page 62 Main Menu Buttons - Settings If a Warmer or Cooler button is pressed during an active ADR event, then the user is presented with this opt-out screen. If a pricing triggered ADR event is enabled, there will be a green leaf on the top bar along with the actual cost of energy.

  • Page 63: Installation Settings

    Main Menu Buttons - Settings Installation Settings Heat & Cool Stages (1h1c) Heat & Cool Stages (1h1c) Up to 2 Stages Cooling and 4 stages Heating. Compressor Stages (1h1c) Only available when Up to 2 compressors. dip switch is set for Heat Pump operation.
  • Page 64 Main Menu Buttons - Settings Installation Settings (Continued) Timers & Deadbands (Continued) The Deadband is the number of degrees or minutes that the thermostat waits before it initiates the stages of heating or cooling. 1st Stage Deadband Specifies the minimum temperature difference between the room temperature and the desired setpoint before the first stage of heating or cooling is allowed to turn on.

  • Page 65: Free Cooling

    Main Menu Buttons - Settings (Continued) Installation Settings Free Cooling Free Cooling requires additional dampers and duct work to be installed. Additionally, the thermostat is wired in a different manner for this feature to function properly. Before enabling this feature, please make sure these steps are completed. Free Cooling - DISABLED Free Cooling - ENABLED Turns on Free Cooling.

  • Page 66: Heat Pump Settings

    Main Menu Buttons - Settings Installation Settings (Continued) (Only available Heat Pump Settings when dip switch is set for Heat Pump operation.) Heat Pump Lockout - DISABLED Heat Pump Lockout - ENABLED Turns on Heat Pump Lockout. HP Lockout Outdoor Temp (65˚) Heat Pump will not run below this temp.

  • Page 67: Aux Output Settings

    Main Menu Buttons - Settings (Continued) Installation Settings AUX Output Settings Allows the W3/AUX output to be used for Heating, Humidification, or Dehumidification. AUX output usage (W3) IMPORTANT: Aux Output Usage must be set for Hum or Dehum before any settings will take effect in the Humidity Main Menu.

  • Page 68: Fan Off Delay

    Main Menu Buttons - Settings (Continued) Installation Settings Fan Off Delay (0s) Runs the fan for a short time after Cooling or electric strip heat turns off to increase system efficiency. (0 - 120 Secs.) Sensor Settings Control Sensor (thermostat ) When a remote sensor is connected to the thermostat, the user may choose which sensor source is used to measure room temperature.

  • Page 69: Calibrate Sensors

    Main Menu Buttons - Settings Calibrate Sensors (0˚) The thermostat and wired sensor may be calibrated -7 to +7 degrees F . The integral humidity sensor may be calibrated -20% to +20% RH • Thermostat • Wired Sensor • Humidity Test Outputs The installer or service technician can use this...

  • Page 70: Dealer Information

    Main Menu Buttons - Settings Dealer Information A Dealer may enter their company contact information for the customer to use when they need service. This will appear when the “Who To Call For Service” button is pressed in the Information Menu. Use the keyboard to enter your information.

  • Page 71: Wi-Fi

    Main Menu Buttons - Wi-Fi Wi-Fi Enabled Wi-Fi Status Wi-Fi Setup Choose Network Password Entry Local API Option Local API - OFF API Protocol HTTP HTTPS...
  • Page 72 Main Menu Buttons - Wi-Fi Wi-Fi Wi-Fi Enabled This option allows the wifi radio to be turned off or on. Wi-Fi Status It is here that you will find helpful information regarding the connectivity status of your thermostat, including the thermostat’s ID. Wi-Fi Setup Choose your network from the list and enter...
  • Page 73 Main Menu Buttons - Wi-Fi This is the default with the local API OFF . • Local API - OFF • API Protocol (http) To turn on the HTTP Local API select Local API • Local API - ON • API Protocol (http) Press BACK to return to previous screen.
  • Page 74 Main Menu Buttons - Wi-Fi Upon pressing BACK, the screen will look like this. • Local API - OFF • API Protocol API Protocol (https) (http) • Basic Auth User PRESS • Basic Auth Password API Protocol (http) • Basic Auth User Select Basic Auth User, and enter (64 remaining) the appropriate information...
  • Page 75 Main Menu Buttons - Wi-Fi • Basic Auth Password Select Basic Auth Password and (64 remaining) enter the appropriate information on the screen below and press DONE to save. Shift 123!? SPACE BACK Basic Auth Password DONE The last step is to turn the Local API as shown below. •...

  • Page 76: Skyport

    Main Menu Buttons - Skyport Skyport Skyport Services - ON Weather Updates - ON Skyport Account Skyport Account Pressing this button will let you know if you are paired with a Skyport account. If not, then you may follow prompt and instructions to create an account and add the thermostat to the account.

  • Page 77: Emergency Heat

    Main Menu Buttons - Emergency Heat The Emergency Heat function is only available if your thermostat is set to control a Heat Pump. Emergency Heat To initiate the Emergency Heat feature, Press the Emergency Heat button. During Emergency Heat operation the thermostat will turn on the fan and auxiliary stages of heat when there is a demand for heat.

  • Page 78: Colordisplay Desktop App

    ColorDisplay Desktop App may be downloaded at no charge at: http://jcithermostats.com/colordisplay/desktop-app/ Every time the user runs the ColorDisplay Desktop App software, it automatically connects to the Johnson Controls ColorDisplay website ® in the background and updates the software and firmware (the operating system for touch screen) at no cost.

  • Page 79: Uploading Photos

    The ColorDisplay Desktop App Uploading Photos and Settings to your thermostat When you are finished adding and editing photos and settings, click on Save to SD. When prompted, remove the SD card from the SD card reader on your computer. Save to SD *NOTE: A 2GB SD card is recommended.

  • Page 80: Installation Instructions

    Installation Instructions Remove and Replace the old thermostat To install the thermostat properly, please follow these step by step instructions. If you are unsure about any of these steps, call a qualified technician for assistance. • Assemble tools: Flat blade screwdriver, wire cutters and wire strippers.

  • Page 81: Wire Connections

    Installation Instructions Wire Connections If the terminal designations on your old thermostat do not match those refer to the chart below or the wiring on the new thermostat, diagrams that follow. Wire from the Install on the old thermostat Function new thermostat terminal marked connector marked...

  • Page 82: Determining Your Existing Wiring And Equipment

    Installation Instructions Before you go any further, determine what your existing wiring and equipment situation is. If you have a Heating only system without Air Conditioning, the JCI thermostat will require 3 wires: R (24Vac), C (24Vac) and W (Heat). Most systems that only have Heating use very simple thermostats that require 2 wires: the R (24Vac) and W (Heat).
  • Page 83 Installation Instructions If you have a heat pump without aux heat, the JCI model will require 5 wires: R (24Vac), C (24Vac), W1/O/B (Reversing Value), Y (1 Stage Compressor), and G (Fan). If you are short 1 wire, there are at least 2 options available to connect the JCI thermostat: 1.

  • Page 84: Making 4 Wires Work When 5 Wires Are Required

    Installation Instructions Making 4 Wires Work When 5 Wires Are Required If you would like to install the JCI thermostat using only 4 wires when 5 are required, follow the directions below. You will need a screwdriver along with a 3" long piece of thermostat wire to use as a jumper: 1.

  • Page 85: Making 5 Wires Work When 6 Wires Are Required

    Installation Instructions Making 5 Wires Work When 6 Wires Are Required If you have a system that requires 6 wires, and you would like to install the JCI thermostat using only 5 wires, follow the directions below. You will need a screwdriver along with a 3" long piece of thermostat wire to use as a jumper: 1.

  • Page 86: The T9500 Thermostat Backplate

    Installation Instructions The T9500 Thermostat Backplate NOTE: The backplate does not fully cover a full size vertical junction box. The ACC-WALLPLT touch screen wallplate or a single-gang, horizontally mounted junction box would be needed for that type of SENSOR installation.

  • Page 87: Explanation Of The Thermostat Dip Switches

    Installation Instructions Explanation of Thermostat Dip Switches Dip switches are located on the back of the thermostat GAS/EL ELEC This dip switch configures the thermostat to control a GAS/EL GAS/EL conventional gas/electric system or a heat pump. If your system is anything other than a heat pump, leave this switch set for GAS/EL.* *For some commercial heat pumps, this switch may need to be set for GAS/EL.

  • Page 88: Sample Wiring Diagrams

    Installation Instructions Sample Wiring Diagrams with Dip Switch Positions Conventional Heating and Cooling Systems 2 Wire, Heat Only 3 Wire, Heat Only Residential & Commercial 1 Stage Heating Residential & Commercial 1 Stage Heating with no Fan. with no Fan. The thermostat will not work with 24VAC Power 2 wires.
  • Page 89 Installation Instructions Sample Wiring Diagrams with Dip Switch Positions Heat Pump Systems 5 Wire, 1 Stage Cooling, 1 Stage Heat 6 Wire, 1 Stage Cooling, 2 Stage Heat Residential & Commercial Heat Pump with Residential & Commercial Heat Pump with ‘O’...
  • Page 90 Installation Instructions Sample Wiring Diagrams with Dip Switch Positions Heat Pump Systems with Dual Fuel 7 Wire, 2 Stage Cooling, 3 Stage Heat Residential & Commercial Heat Pump with ‘O’ Reversing Valve and Fossil Fuel furnace. 24VAC Power GAS/EL 24VAC Common W1/O/B Reversing Valve ELEC...
  • Page 91 Installation Instructions Sample Wiring Diagrams Outdoor Sensor: ACC-RSEN Temperature Sensor 10K ohm sensor at 77F/25C. Negative Temperature Coefficient. Use 18-22 gauge thermostat wire. 10K Thermistor SENSOR Outdoor Sensor ACC-RSEN Use 18-22 gauge thermostat wire. 10K Thermistor SENSOR Remote Sensor...
  • Page 92 Installation Instructions Sample Wiring Diagrams Humidification Use 16-24 gauge AUX Output Usage thermostat wire. must be set for Hum SENSOR Humidification System Dehumidification AUX Output Usage must be set for Dehum Use 16-24 gauge thermostat wire. SENSOR Dehumidification Terminal on Equipment DEHUM/...

  • Page 93: Troubleshooting

    Troubleshooting • SYMPTOM: The thermostat touchscreen buttons are not responsive. CAUSE: The touchscreen is out of calibration. REMEDY: Remove the thermostat from the backplate. Push the thermostat back onto the backplate, while keeping your finger pressed firmly against the center of the touchscreen, until the Calibration screen appears.

  • Page 94: Index

    Index Buttons, Back, 1 Cooler, 1, 4 Fan, 1, 6 Home, 1 Mode, 1, 6 Accessories, 61 Daylight Savings, 9 Menu, 1, 2 Active Brightness, 23 Deadband Warmer, 1 1st stage, 37, 57 Alerts, 20, 21 2nd stage, 37, 57 view current, 20 3rd stage, 37, 57 reset, 20...
  • Page 95 Index Heat Pump aux heat, 38, 56 aux heat lockout, 59 emergency heat, 70 heat pump lockout, 38, 59 dip switch setting, 36, Electric Heating Gas/Electric Furnace 59, 80 Aux heat, 56 dip switch, 80 multi-stage, 36, 37, 56 Dip switch setting, 80 General Setup, 37, 40 Humidity, 27-28 Lockout, 59...
  • Page 96 Index Outdoor calibrate, 62 high and low temp, 3 sensor, 38, 61, 74, 79, 83 viewing temp, 3 Main Menu, 1, 5 Schedule turn on/off, 6 Maintenance, 24 view, 14 Manual edit, 15 changeover, 59 Screen Cleaning, 5, 24 cool, 6 Screensaver heat,6 turn on/off, 19...
  • Page 97 Index Terminals, Vacation, 29-31 see Backplate modes, 29 schedule, 30 Test Outputs, 62 setpoints, 31 Thermostat Sensor calibrate, 62 Three Stage Heat, 56 Themes, 19, 26 Time, see Clock Timers, 56 W1, 74, 76 Time Delay, compressor lockout, 56 W2, 74, 76 cycles per hour, 56 W3, 60, 74, 79 1st stage to 2nd stage, 57...

  • Page 98: Warranty

    Warranty Three-Year Warranty - This Product is warranted to be free from defects in material and workmanship. If it appears within three years from the date of original installation, whether or not actual use begins on that date, that the product does not meet this warranty, a new or remanufactured part, at the manufacturer’s sole option to replace any defective part, will be provided without charge for the part itself provided the defective part is returned to the distributor through a qualified servicing dealer.

  • Page 99: Technical Specifications

    Technical Specifications ColorDisplay Series Thermostat Controllers Touch Screen Series Thermostat Controllers Power Requirements 20 - 30 VAC 50/60 Hz, 4.8 VA @ 24V nominal. Output Rating W1, W2, W3 = 0.2A max, 0.01A min, 3A inrush, 20 - 30 VAC Y1, Y2, G = 0.4A max, 0.01A min, 3A inrush, 20 - 30 VAC Local Temperature Thermistor, NTC 10K @ 25C...
  • Page 100 Printed on recycled paper. LIT-12012450 Rev. 2 09/17...

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