Internet Or Ethernet Lan Port Leds Are Off; Wifi Led Is Off; You Cannot Log In To The Router - NETGEAR Nighthawk AXE1000 User Manual

Nighthawk AXE1000/AXE11000 Tri-Band WiFi 6E Router
If all LEDs are still lit one minute after power-up, do the following:
• Cycle the power to see if the router recovers.
• Press and hold the Reset button to return the router to its factory settings.
If the error persists, a hardware problem might be the cause. Contact Technical Support
at netgear.com/support.

Internet or Ethernet LAN port LEDs are off

If the Internet LED or Ethernet LAN port LEDs do not light when an Ethernet connection
is made, check the following:
• Make sure that the Ethernet cable connections are secure at the router and at the
modem or computer.
• Make sure that power is turned on to the connected modem or computer.
• Be sure that you are using the correct cable.
When you connect the router's Internet port to a modem, use the cable that was supplied
with the modem. This cable can be a standard straight-through Ethernet cable or an
Ethernet crossover cable.

WiFi LED is off

If the WiFi LED stays off, check to see if someone pressed the WiFi On/Off button on
the router. This button turns the WiFi radios in the router on and off. If someone disabled
the WiFi radios by using the router web interface, the WiFi LED also stays off. The WiFi
LED is lit when the WiFi radios are turned on.

You cannot log in to the router

If you are unable to log in to the router from a computer or mobile device on your local
network, check the following:
• If you are using an Ethernet-connected computer, check the cable connection
between the computer and the router.
• If you are using a WiFi-enabled computer or mobile device, check the WiFi connection
between the computer or mobile device and the router.
• Make sure that you are using the correct login information. The user name is admin.
The password is the one that you specified the first time that you logged in. (The
default password is password.) The user name and password are case-sensitive.
Make sure that Caps Lock is off when you enter this information.
Troubleshooting 159 User Manual