HP TouchSmart TM2-1071 User Manual

HP TouchSmart TM2-1071 User Manual

Hp touchsmart tm2-1071: user guide
Table of Contents

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HP TouchSmart User Guide

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Table of Contents
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Summary of Contents for HP TouchSmart TM2-1071

  • Page 1 HP TouchSmart User Guide...
  • Page 2 The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
  • Page 3 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
  • Page 4 Safety warning notice...
  • Page 5: Table Of Contents

    Table of contents 1 Features Identifying the installed hardware and software ... 2 Identifying hardware ... 2 Identifying software ... 2 Components ... 3 Top components ... 3 Front components ... 5 Right-side components ... 6 Left-side components ... 7 Display components ...
  • Page 6 Multimedia features ... 39 Using the media activity keys ... 40 Multimedia software ... 41 Using HP TouchSmart software or HP MediaSmart software ... 41 Using multimedia software ... 41 Installing multimedia software from a disc ... 42 Protecting your WLAN ... 19 Roaming to another network ...
  • Page 7 Audio ... 43 Adjusting the volume ... 43 Connecting external audio devices ... 43 Webcam ... 45 Adjusting webcam properties ... 46 Video ... 47 Using the external monitor port ... 47 Connecting an HDMI device ... 47 5 Power management Shutting down the computer ...
  • Page 8 Using Disk Cleanup ... 70 Using HP ProtectSmart Hard Drive Protection ... 71 Identifying HP ProtectSmart Hard Drive Protection status ... 71 Managing power with a parked hard drive ... 71 Using HP ProtectSmart Hard Drive Protection software ... 72 Replacing a hard drive ...
  • Page 9 Using antivirus software ... 89 Using firewall software ... 90 Installing critical security updates ... 91 Installing an optional security cable ... 92 Using the fingerprint reader (select models only) ... 93 Registering fingerprints ... 93 Using your registered fingerprint to log on to Windows ... 94 10 Backup and recovery Creating recovery discs ...
  • Page 10 Cleaning the TouchPad and keyboard ... 113 Labels ... 114 Index ... 115...
  • Page 11: Features

    Features...
  • Page 12: Identifying The Installed Hardware And Software

    Identifying the installed hardware and software Identifying hardware To see a list of hardware installed in the computer: Select Start > Control Panel > System and Security. Then in the System area, click Device ▲ Manager. You can also add hardware or modify device configurations using Device Manager. NOTE: Windows®...
  • Page 13: Components

    Components Top components TouchPad Component TouchPad off indicator Left TouchPad button Right TouchPad button TouchPad zone Description To turn the TouchPad zone on and off, quickly double-tap the TouchPad off indicator. NOTE: When the TouchPad zone is active, the light is off. Functions like the left button on an external mouse.
  • Page 14: Lights

    Lights Component Caps lock light Mute light Wireless light TouchPad off indicator Chapter 1 Features Description White: Caps lock is on. Amber: Computer sound is off. ● White: An integrated wireless device, such as a wireless local area network (WLAN) device and/or a Bluetooth® device, is on.
  • Page 15: Keys

    Keys Component Windows logo key Windows applications key Action keys Front components Description Displays system information when pressed in combination with key. Executes frequently used system functions when pressed in combination with an arrow key or the Displays the Windows Start menu. Displays a shortcut menu for items beneath the cursor.
  • Page 16: Right-Side Components

    Component Vent External WWAN antenna Right-side components Component Fingerprint reader (select models only) Rotate button Power light Power switch Chapter 1 Features Description Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.
  • Page 17: Left-Side Components

    Component Wireless light Wireless button Digital Media Slot USB ports (2) Battery light (10) Power connector Left-side components Description If the computer has stopped responding and Windows® shutdown procedures are ineffective, slide and hold the power switch for at least 5 seconds to turn off the computer. To learn more about your power settings, select Start >...
  • Page 18: Display Components

    When a device is connected to the jack, the device speakers are disabled. ● Blinking white: The hard drive is being accessed. ● Amber: HP ProtectSmart Hard Drive Protection has temporarily parked the hard drive. Connects the pen tether. Holds the digitizer pen.
  • Page 19: Rear Components

    Component WWAN antennas (2)* (select models only) WLAN antennas (2)* Internal microphones (2) Webcam light Webcam Speakers (2) Convertible hinge *The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions. To see wireless regulatory notices, refer to the section of the Regulatory, Safety and Environmental Notices that applies to your country or region.
  • Page 20: Bottom Components

    Bottom components Component Battery release latch Battery bay Vents (4) Hard drive bay Memory module compartment Chapter 1 Features Description Releases the battery from the battery bay. Holds the battery. NOTE: The battery is preinstalled in the battery bay at the factory.
  • Page 21: Networking

    Networking The computer supports 2 types of Internet access: ● Wireless—For mobile Internet access, you can use a wireless connection. To learn about adding the computer to an existing network or setting up a wireless network, refer to connection on page ●...
  • Page 22: Choosing An Isp

    Choosing an ISP You must set up Internet service before you can connect to the Internet. The computer includes the following software features to help you set up a new Internet account or configure the computer to use an existing account: ●...
  • Page 23: Using The Windows Connect To The Internet Wizard

    Using the Windows Connect to the Internet Wizard You can use the Windows Connect to the Internet Wizard to connect to the Internet in any of these situations: ● If you already have an account with an ISP. ● If you have a disc from an ISP. ●...
  • Page 24: Creating A Wireless Connection

    ● HP Mobile Broadband Module—A wireless wide area network (WWAN) device that provides access to information wherever mobile network operator service is available. In a WWAN, each mobile device communicates to a mobile network operator’s base station. Mobile network operators install networks of base stations (similar to cell phone towers) throughout large geographic areas, effectively providing coverage across entire states, regions, or even countries.
  • Page 25: Using The Wireless Key And Button

    Using the wireless key and button The computer has a wireless devices. All of the wireless devices on your computer are enabled at the factory. If the wireless lights are amber, all wireless devices are off. If the wireless lights are white, an integrated wireless device, such as a wireless local area network (WLAN) device and/or a Bluetooth®...
  • Page 26: Using Operating System Controls

    Click the wireless icon in the Wireless Assistant tile, which is located in the bottom row of Windows® Mobility Center. Click Properties. Select the check box next to HP Wireless Assistant icon in notification area. Click Apply. Click Close. For more information, refer to the Wireless Assistant software Help: Open Wireless Assistant by clicking the wireless icon in Windows Mobility Center.
  • Page 27: Connecting To An Existing Wireless Network

    Connecting to an existing wireless network To connect the computer to an existing wireless network, follow these steps: Be sure that the wireless device is on (wireless light is white). If the wireless light is amber, press wireless key or wireless button. Click the network icon in the notification area, at the far right of the taskbar.
  • Page 28: Step 1: Purchase High-Speed Internet Service

    Step 1: Purchase high-speed Internet service If you already have high-speed Internet service (DSL, cable, or satellite), begin with and install a wireless router on page steps: Contact a local ISP to purchase high-speed Internet service and a DSL or cable modem. The ISP will help set up the modem, install a network cable to connect your wireless computer to the modem, and test the Internet service.
  • Page 29: Protecting Your Wlan

    Protecting your WLAN Because the WLAN standard was designed with only limited security capabilities—basically to foil casual eavesdropping rather than more powerful forms of attack—it is essential to understand that WLANs are vulnerable to well-known and well-documented security weaknesses. WLANs in public areas, or “hotspots,” like coffee shops and airports may not provide any security. New technologies are being developed by wireless manufacturers and hotspot service providers that make the public environment more secure and anonymous.
  • Page 30: Using Hp Mobile Broadband (Select Models Only)

    HP Mobile Broadband enables your computer to use wireless wide area networks (WWANs) to access the Internet from more places and over larger areas than it can by using WLANs. Using HP Mobile Broadband requires a network service provider (called a mobile network operator), which in most cases is a mobile phone network operator.
  • Page 31: Removing A Sim

    Insert the SIM into the SIM slot, and gently push the SIM into the slot until it is firmly seated. Replace the battery. NOTE: HP Mobile Broadband will be disabled if the battery is not replaced. Turn the computer right-side up, and then reconnect external power and external devices. Turn on the computer.
  • Page 32: Using Bluetooth Wireless Devices

    Bluetooth and Internet Connection Sharing (ICS) HP does not recommend setting up one computer with Bluetooth as a host and using it as a gateway through which other computers may connect to the Internet. When two or more computers are connected using Bluetooth, and Internet Connection Sharing (ICS) is enabled on one of the computers, the other computers may not be able to connect to the Internet using the Bluetooth network.
  • Page 33: Connecting To A Wired Network

    Connecting to a wired network Connecting to a local area network (LAN) requires an 8-pin, RJ-45 network cable (purchased separately). If the network cable contains noise suppression circuitry (1), which prevents interference from TV and radio reception, orient the circuitry end of the cable (2) toward the computer. To connect to a LAN: Plug the network cable into the network jack (1) on the computer.
  • Page 34: Pointing Devices, Touch Screen, And Keyboard

    Pointing devices, touch screen, and keyboard Chapter 3 Pointing devices, touch screen, and keyboard...
  • Page 35: Using Pointing Devices

    Using pointing devices NOTE: In addition to the TouchPad, you can also connect an external USB mouse to one of the USB ports on the computer. Setting pointing device preferences Use Mouse Properties in Windows® to customize settings for pointing devices, such as button configuration, click speed, and pointer options.
  • Page 36: Using Touchpad Gestures

    Using TouchPad gestures The TouchPad supports a variety of TouchPad gestures. To activate the TouchPad gestures, place two fingers on the TouchPad at the same time as described in the following sections. NOTE: You can scroll and pinch anywhere on the TouchPad surface. The rotate gesture must be done within the TouchPad zone.
  • Page 37: Pinching/Zooming

    Pinching/Zooming Pinching/zooming allows you to zoom in or out on items such as PDFs, images, and photos. ● Zoom in by placing two fingers together on the TouchPad, and then moving them apart to gradually increase the object’s size. ● Zoom out by placing two fingers apart on the TouchPad, and then moving them together to gradually decrease the object’s size.
  • Page 38 Chapter 3 Pointing devices, touch screen, and keyboard...
  • Page 39: Using The Digitizer Pen

    Using the digitizer pen You can write with the pen in pen-specific programs such as Tablet PC Input Panel, in all Microsoft® Office programs, and in most other Windows programs and utilities. The information you write on the screen with the pen can be filed, searched, and shared among most Windows programs. Identifying the pen components The pen interacts with the computer whenever the tip (1) of the pen is pressed against the screen.
  • Page 40: Using The Touch Screen

    Using the touch screen Rotating the display To rotate the display and use the computer in slate mode: Open the display. Rotate the display 180 degrees either clockwise or counterclockwise. Lower the display over the keyboard. Chapter 3 Pointing devices, touch screen, and keyboard...
  • Page 41: Using The Rotate Button

    NOTE: To reduce the risk of damage to your computer, do not force the display past 180 degrees, and do not transport the computer while it is in slate mode. Using the rotate button When the computer is in slate mode, press the rotate button (on the right side of the computer) to change the screen image to 4 different orientations.
  • Page 42: Flicking

    Flicking Touch the screen in a light, quick flicking motion up, down, left, or right to navigate through screens or quickly scroll through documents. NOTE: For the flick movement to work, a scrollbar must be present and in the active window. Dragging Press your finger on an item on the screen, and then move your finger to drag the item to a new location.
  • Page 43: Rotating

    Rotating Rotating allows you rotate items such as photos and pages. To rotate, anchor your thumb on the screen, and then move your forefinger in a semicircular motion around your thumb. Pinching Pinching allows you to zoom in or out on items such as PDFs, images, and photos. To pinch: ●...
  • Page 44: Setting Touch Screen Preferences

    Setting touch screen preferences To set preferences for visual feedback, select Start > Control Panel > Hardware and Sound > ▲ Pen and Touch. These preferences are specific to the touch screen and the computer. To set preferences for left-handed or right-handed users, select Start > Control Panel > Hardware ▲...
  • Page 45: Using The Action Keys

    Using the action keys Action keys are customized actions that are assigned to specific keys at the top of the keyboard. To use an action key, press and hold this key to activate the assigned action. NOTE: Depending on the application you are using, pressing a specific shortcut menu within that application.
  • Page 46 Icon Action Volume down Volume up Mute Wireless prt sc Print screen Chapter 3 Pointing devices, touch screen, and keyboard Description Decreases speaker sound incrementally when you hold down this key. Increases speaker sound incrementally when you hold down this key. Mutes or restores speaker sound.
  • Page 47: Using The Hotkeys

    Using the hotkeys Hotkeys are combinations of the Display system information. Scroll up. Scroll down. Go home. Go to the end. To use a hotkey command, follow either of these steps: ● Briefly press the – or – ● Press and hold down the release both keys at the same time.
  • Page 48: Multimedia

    Multimedia Chapter 4 Multimedia...
  • Page 49: Multimedia Features

    Multimedia features Your computer includes multimedia features that allow you to listen to music, watch movies, and view pictures. Your computer may include the following multimedia components: ● Integrated speakers for listening to music ● Integrated microphones for recording your own audio ●...
  • Page 50: Using The Media Activity Keys

    Using the media activity keys The media activity keys control the play of an audio CD or a DVD or BD that is inserted into an external optical drive (purchased separately). ● When an audio CD or a DVD is not playing, press the ●...
  • Page 51: Multimedia Software

    Creating, editing, and burning a video or movie to a DVD or video CD Using HP TouchSmart software or HP MediaSmart software Depending on your computer model, your computer has preinstalled HP TouchSmart or HP MediaSmart software. TouchSmart and MediaSmart turn your computer into a mobile entertainment center. You can enjoy music and DVD and BD movies.
  • Page 52: Installing Multimedia Software From A Disc

    Installing multimedia software from a disc Although your computer does not have an integrated optical drive, you can easily access software, install applications, and access data in either of the following ways: ● Connect an external optical drive (select models only or purchased separately) to one of the USB ports on your computer.
  • Page 53: Audio

    Audio Your computer enables you to use a variety of audio features: ● Play music using your computer speakers and/or connected external speakers ● Record sound using the internal microphone or connect an external microphone ● Download music from the Internet ●...
  • Page 54 To connect external devices such as external speakers, headphones, earbuds, a headset, television audio, or a headset microphone, refer to the information provided with the device. For best results, remember the following tips: ● Be sure that the device cable has a 4-conductor connector that supports both audio-out (headphone) and audio-in (microphone).
  • Page 55: Webcam

    Your computer includes an integrated webcam, located at the top of the display. The webcam allows you to capture and share video. To use the webcam: Double-tap the HP TouchSmart icon or the MediaSmart icon on the taskbar, and then do one of ▲ the following: ●...
  • Page 56: Adjusting Webcam Properties

    Adjusting webcam properties You can adjust webcam properties using the Properties dialog box, which is accessible from various programs that use the integrated camera, usually from a configuration, settings, or properties menu: ● Brightness—Controls the amount of light that is incorporated into the image. A higher brightness setting creates a brighter image;...
  • Page 57: Video

    Video Your computer enables you to use a variety of video features: ● Watch movies ● Play games over the Internet ● Edit pictures and video and create presentations ● Connect external video devices ● Watch TV over the Internet Using the external monitor port The external monitor port connects an external display device, such as an external monitor or a projector, to the computer.
  • Page 58: Configuring Audio For Hdmi

    To connect a video or audio device to the HDMI port: Connect one end of the HDMI cable to the HDMI port on the computer. Connect the other end of the cable to the video device, according to the device manufacturer’s instructions.
  • Page 59: Power Management

    Power management...
  • Page 60: Shutting Down The Computer

    Shutting down the computer CAUTION: Unsaved information will be lost when the computer is shut down. The Shut down command closes all open programs, including the operating system, and then turns off the display and computer. Shut down the computer under any of the following conditions: ●...
  • Page 61: Setting Power Devices

    Setting power devices Using power-saving states The computer has two power-saving states enabled at the factory: Sleep and Hibernation. When Sleep is initiated, the power light blinks and the screen clears. Your work is saved to memory, letting you exit Sleep faster than exiting Hibernation. If the computer is in the Sleep state for an extended period or if the battery reaches a critical battery level while in the Sleep state, the computer initiates Hibernation.
  • Page 62: Conserving Power

    Power settings and timeouts can be changed using Power Options in Windows Control Panel. To initiate Hibernation: Click Start, click the arrow next to the Shut down button, and then click Hibernate. ▲ To exit Hibernation: Briefly slide the power switch. ▲...
  • Page 63: Using Power Plans

    Using power plans A power plan is a collection of system settings that manages how the computer uses power. Power plans can help you conserve power or maximize performance. You can change power plan settings or create your own power plan. Viewing the current power plan Click the battery meter icon in the notification area, at the far right of the taskbar.
  • Page 64: Using Battery Power

    WARNING! To reduce potential safety issues, use only the battery provided with the computer, a replacement battery provided by HP, or a compatible battery purchased from HP. Computer battery life varies, depending on power management settings, programs running on the computer, display brightness, external devices connected to the computer, and other factors.
  • Page 65: Displaying The Remaining Battery Charge

    Displaying the remaining battery charge Move the pointer over the battery meter icon in the notification area, at the far right of the taskbar. ▲ Removing or inserting the battery CAUTION: Removing a battery that is the sole power source can cause loss of information. To prevent loss of information, initiate Hibernation or shut down the computer through Windows before removing the battery.
  • Page 66: Charging A Battery

    Align the tabs on the battery with the notches on the outer edge of the battery bay (1), and rotate the battery into the battery bay until it is seated (2). The battery release latch (3) automatically locks the battery into place. Charging a battery WARNING! Do not charge the computer battery while you are onboard aircraft.
  • Page 67: Maximizing Battery Discharge Time

    The battery light on the computer displays the following charge status: ● Off: The computer is running on battery power. ● Blinking amber: The battery has reached a low battery level, a critical battery level, or there is a battery error. ●...
  • Page 68: Resolving A Low Battery Level

    ● AC adapter ● Optional power adapter purchased as an accessory from HP Resolving a low battery level when a charged battery is available Turn off the computer or initiate Hibernation. Remove the discharged battery, and then insert a charged battery.
  • Page 69: Disposing Of A Used Battery

    Battery Check notifies you to replace the battery when an internal cell is not charging properly, or when the battery storage capacity has reached a “weak” condition. A message refers you to the HP Web site for more information about ordering a replacement battery. If the battery is possibly covered by an HP warranty, instructions include a warranty ID.
  • Page 70: Switching Between Graphics Modes (Select Models Only)

    Switching between graphics modes (select models only) Your computer is equipped with switchable graphics and has two modes for processing graphics. When you switch from AC power to battery power, the computer can switch from using the High-performance mode to using the Power-saving mode to conserve battery life. Similarly, when you switch from battery power to AC power, the computer can switch back to the High-performance mode.
  • Page 71: Using External Ac Power

    To reduce potential safety issues, use only the AC adapter provided with the computer, a replacement AC adapter provided by HP, or a compatible AC adapter purchased from HP. Connect the computer to external AC power under any of the following conditions: ●...
  • Page 72: Testing An Ac Adapter

    Plug the other end of the power cord into an AC outlet (3). Testing an AC adapter Test the AC adapter if the computer exhibits any of the following symptoms when it is connected to AC power: ● The computer will not turn on. ●...
  • Page 73: External Devices

    External devices...
  • Page 74: Using Digital Media Slot Cards

    Using Digital Media Slot cards Optional digital cards provide secure data storage and convenient data sharing. These cards are often used with digital media–equipped cameras and PDAs as well as with other computers. The Digital Media Slot supports the following digital card formats: ●...
  • Page 75: Removing A Digital Card

    Removing a digital card CAUTION: To prevent loss of data or an unresponsive system, use the following procedure to safely remove the digital card. Save your information and close all programs associated with the digital card. NOTE: To stop a data transfer, click Cancel in the operating system Copying window. To remove a digital card: Click the Safely Remove Hardware and Eject Media icon in the notification area, at the far right of the taskbar.
  • Page 76: Using A Usb Device

    Using a USB device A USB port connects an optional external device, such as a USB keyboard, mouse, drive, printer, scanner, or hub, to the computer. Some USB devices may require additional support software, which is usually included with the device. For more information about device-specific software, refer to the manufacturer's instructions.
  • Page 77 To remove a USB device: Click the Safely Remove Hardware and Eject Media icon in the notification area, at the far right of the taskbar. NOTE: To display the Safely Remove Hardware and Eject Media icon, click the Show hidden icons icon (the arrow at the left of the notification area).
  • Page 78: Drives

    Drives Chapter 7 Drives...
  • Page 79: Handling Drives

    Handling drives Drives are fragile computer components that must be handled with care. Refer to the following cautions before handling drives. Additional cautions are included with the procedures to which they apply. CAUTION: To reduce the risk of damage to the computer, damage to a drive, or loss of information, observe these precautions: Before you move a computer that is connected to an external hard drive, initiate Sleep and allow the screen to clear, or properly disconnect the external hard drive.
  • Page 80: Improving Hard Drive Performance

    Improving hard drive performance Using Disk Defragmenter As you use the computer, files on the hard drive become fragmented. Disk Defragmenter consolidates the fragmented files and folders on the hard drive so that the system can run more efficiently. NOTE: It is not necessary to run Disk Defragmenter on solid-state drives.
  • Page 81: Using Hp Protectsmart Hard Drive Protection

    ● You move the computer with the display closed while the computer is running on battery power. A short time after the end of one of these events, HP ProtectSmart Hard Drive Protection returns the hard drive to normal operation.
  • Page 82: Using Hp Protectsmart Hard Drive Protection Software

    Before you move the computer, HP recommends that you either shut it down or initiate Sleep or Hibernation. Using HP ProtectSmart Hard Drive Protection software The HP ProtectSmart Hard Drive Protection software enables you to perform the following tasks: ●...
  • Page 83: Replacing A Hard Drive

    Replacing a hard drive CAUTION: To prevent information loss or an unresponsive system: Shut down the computer before removing the hard drive from the hard drive bay. Do not remove the hard drive while the computer is on, in the Sleep state, or in Hibernation. If you are not sure whether the computer is off or in Hibernation, turn the computer on by sliding the power switch.
  • Page 84 Remove the hard drive cover (2). Pull the hard drive tab to the left (1) to disconnect the hard drive. Lift the hard drive (2) out of the hard drive bay. To install a hard drive: Insert the hard drive into the hard drive bay (1). Chapter 7 Drives...
  • Page 85 Pull the hard drive tab (2) to the right until the hard drive snaps into place. Replace the hard drive cover: Align the tabs (1) on the hard drive cover with the notches on the computer. Close the cover (2). Tighten the hard drive cover screws (3).
  • Page 86 Tighten the 2 memory module compartment cover screws (3). Replace the battery. Turn the computer right-side up, and then reconnect external power and external devices. Turn on the computer. Chapter 7 Drives...
  • Page 87: Using External Drives

    Using external drives Removable external drives expand your options for storing and accessing information. USB drives include the following types: ● 1.44-megabyte diskette drive ● Hard drive module (a hard drive with an adapter attached) ● DVD-ROM Drive ● DVD±RW SuperMulti Double-Layer (DL) Drive ●...
  • Page 88 Remove the disc (3) from the tray by gently pressing down on the spindle while lifting the outer edges of the disc. Hold the disc by the edges and avoid touching the flat surfaces. NOTE: If the tray is not fully accessible, tilt the disc carefully as you remove it. Close the disc tray and place the disc in a protective case.
  • Page 89: Sharing An Optical Drive

    Sharing an optical drive Although your computer does not have an integrated optical drive, you can easily access software, install applications, and access data by sharing an optical drive connected to another computer in your network. Sharing drives is a feature of the Windows operating system that allows a drive on one computer to be accessible to other computers on the same network.
  • Page 90: Memory Modules

    Memory modules Chapter 8 Memory modules...
  • Page 91: Adding Or Replacing Memory Modules

    Adding or replacing memory modules The computer has two memory module compartments, which are located on the bottom of the computer. The memory capacity of the computer can be upgraded by adding a memory module to the vacant expansion memory module slot or by upgrading the existing memory module in the primary memory module slot.
  • Page 92 If you are replacing a memory module, remove the existing memory module: Pull away the retention clips (1) on each side of the memory module. The memory module tilts up. Grasp the edge of the memory module (2), and gently pull the module out of the memory module slot.
  • Page 93 Gently press the memory module (3) down, applying pressure to both the left and right edges of the memory module, until the retention clips snap into place. CAUTION: To prevent damage to the memory module, be sure that you do not bend the memory module.
  • Page 94: Security

    Security Chapter 9 Security...
  • Page 95: Protecting The Computer

    Protecting the computer Standard security features provided by the Windows® operating system and the non-Windows Setup Utility can protect your personal settings and data from a variety of risks. Follow the procedures in this guide to use the following features: ●...
  • Page 96: Using Passwords

    Using passwords A password is a group of characters that you choose to secure your computer information. Several types of passwords can be set, depending on how you want to control access to your information. Passwords can be set in Windows or in the non-Windows Setup Utility preinstalled on the computer. CAUTION: To prevent being locked out of the computer, record each password you set.
  • Page 97: Administrator Password

    Password Power-on password* *For details about each of these passwords, refer to the following topics. Administrator password Your administrator password protects the configuration settings and system identification information in Setup Utility. After this password is set, you must enter it each time you access Setup Utility. Your administrator password is not interchangeable with an administrator password set in Windows, nor is it displayed as it is set, entered, changed, or deleted.
  • Page 98: Entering An Administrator Password

    Entering an administrator password At the Enter Password prompt, type your administrator password, and then press enter. After 3 unsuccessful attempts to enter the administrator password, you must restart the computer and try again. Power-on password Your power-on password prevents unauthorized use of the computer. After this password is set, it must be entered each time you turn on or restart the computer, or exit Hibernation.
  • Page 99: Using Antivirus Software

    Using antivirus software When you use the computer to access e-mail, a network, or the Internet, you expose it to computer viruses. Computer viruses can disable the operating system, programs, or utilities, or cause them to abnormally. Antivirus software can detect most viruses, destroy them, and in most cases, repair any damage they have caused.
  • Page 100: Using Firewall Software

    Using firewall software When you use the computer for e-mail, network, or Internet access, unauthorized persons may be able to gain access to the computer, your personal files, and information about you. Use the firewall software preinstalled on the computer to protect your privacy. Firewall features include logging and reporting of network activity, and automatic monitoring of all incoming and outgoing traffic.
  • Page 101: Installing Critical Security Updates

    Installing critical security updates CAUTION: Microsoft sends alerts regarding critical updates. To protect the computer from security breaches and computer viruses, install all critical updates from Microsoft as soon as you receive an alert. Updates to the operating system and other software may have become available after the computer was shipped.
  • Page 102: Installing An Optional Security Cable

    Installing an optional security cable NOTE: A security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. Loop the security cable around a secured object. Insert the key (1) into the cable lock (2). Insert the cable lock into the security cable slot on the computer (3), and then lock the cable lock with the key.
  • Page 103: Using The Fingerprint Reader (Select Models Only)

    Using the fingerprint reader (select models only) The fingerprint reader is a small metallic sensor that is located on the right side of the display. Registering fingerprints A fingerprint reader allows you to log on to Windows using a fingerprint that you have registered using DigitalPersona Personal software, instead of using a Windows password.
  • Page 104: Using Your Registered Fingerprint To Log On To Windows

    Click No if you do not want to register additional fingerprints. The “Registration Complete” page opens. Click Finish. NOTE: Each user who wants fingerprint access to the computer must repeat steps 1 through 9. Using your registered fingerprint to log on to Windows To log on to Windows using your fingerprint, follow these steps: Immediately after you have registered your fingerprints, restart Windows.
  • Page 105: 10 Backup And Recovery

    10 Backup and recovery Recovery after a system failure is as complete as your most current backup. HP recommends that you create recovery discs immediately after software setup. As you add new software and data files, you should continue to back up your system on a regular basis to maintain a reasonably current backup.
  • Page 106: Creating Recovery Discs

    Creating recovery discs HP recommends that you create recovery discs to be sure that you can restore your system to its original factory state if you experience serious system failure or instability. Create these discs after setting up the computer for the first time.
  • Page 107: Backing Up Your Information

    Backing up your information As you add new software and data files, you should back up your system on a regular basis to maintain a reasonably current backup. Back up your system at the following times: ● At regularly scheduled times NOTE: Set reminders to back up your information periodically.
  • Page 108: Using System Restore Points

    NOTE: The backup process may take over an hour, depending on file size and the speed of the computer. Select Start > All Programs > Maintenance > Backup and Restore. Follow the on-screen instructions to set up and create a backup. NOTE: Windows®...
  • Page 109: Performing A Recovery

    NOTE: You can recover only files that you have previously backed up. HP recommends that you use HP Recovery Manager to create a set of recovery discs (entire drive backup) as soon as you set up your computer. Recovery Manager software allows you to repair or restore the system if you experience system failure or instability.
  • Page 110: Setup Utility (Bios)

    11 Setup Utility (BIOS) 100 Chapter 11 Setup Utility (BIOS)
  • Page 111: Starting Setup Utility

    Starting Setup Utility Setup Utility is a ROM-based information and customization utility that can be used even when your Windows® operating system is not working. The utility reports information about the computer and provides settings for startup, security, and other preferences.
  • Page 112: Using Setup Utility

    Using Setup Utility Changing the language of Setup Utility The following procedure explains how to change the language of Setup Utility. If Setup Utility is not already running, begin at step 1. If Setup Utility is already running, begin at step 2. Open Setup Utility by turning on or restarting the computer.
  • Page 113: Displaying System Information

    Displaying system information The following procedure explains how to display system information in Setup Utility. If Setup Utility is not open, begin at step 1. If Setup Utility is open, begin at step 2. Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for Startup Menu”...
  • Page 114 After either choice, the computer restarts in Windows. 104 Chapter 11 Setup Utility (BIOS)
  • Page 115: Setup Utility Menus

    Setup Utility menus The menu tables in this section provide an overview of Setup Utility options. NOTE: Some of the Setup Utility menu items listed in this chapter may not be supported by your computer. Main menu Select System information Security menu Select Administrator password...
  • Page 116: Diagnostics Menu

    Select Diagnostics menu Select Primary Hard Disk Self Test Memory Test 106 Chapter 11 Setup Utility (BIOS) To do this ◦ USB Floppy ◦ Network Adapter To do this Run a comprehensive self-test on the hard drive. Run a diagnostic test on the system memory.
  • Page 117: Updating The Bios

    Updated versions of the BIOS may be available on the HP Web site. Most BIOS updates on the HP Web site are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file.
  • Page 118 To download a BIOS update: Access the page on the HP Web site that provides software for your computer: Select Start > Help and Support > Maintain. Follow the instructions on the screen to identify your computer and access the BIOS update you want to download.
  • Page 119: Appendix A Product Information

    Product information...
  • Page 120: Input Power

    DC power source, it should be powered only with an AC adapter or a DC power source supplied and approved by HP for use with this computer. The computer can operate on DC power within the following specifications.
  • Page 121: Operating Environment

    Operating environment Factor Temperature Operating (writing to optical disc) Nonoperating Relative humidity (noncondensing) Operating Nonoperating Maximum altitude (unpressurized) Operating Nonoperating Metric 5°C to 35°C -20°C to 60°C 10% to 90% 5% to 95% -15 m to 3,048 m -15 m to 12,192 m U.S.
  • Page 122: Traveling With The Computer

    Traveling with the computer For best results, follow these traveling and shipping tips: ● Prepare the computer for traveling or shipping: ◦ Back up your information. ◦ Remove all discs and all external media cards, such as digital cards. CAUTION: information, remove the media from a drive before removing the drive from a drive bay, and before shipping, storing, or traveling with a drive.
  • Page 123: Routine Care

    Routine care Cleaning the display CAUTION: To prevent permanent damage to the computer, never spray water, cleaning fluids, or chemicals on the display. To remove smudges and lint, frequently clean the display with a soft, damp, lint-free cloth. If the screen requires additional cleaning, use premoistened antistatic wipes or an antistatic screen cleaner.
  • Page 124 This label is located inside the battery bay. ● HP Mobile Broadband Module serial number label (select models only)—Provides the serial number of your HP Mobile Broadband Module. This label is located inside the battery bay. 114 Appendix A Product information...
  • Page 125 Index AC adapter, testing 62 AC power, connecting 61 action key mode 105 action keys adjusting volume 36 audio CD, DVD, or BD controls 35 decrease screen brightness 35 Help and Support 35 identifying 5 increase screen brightness 35 muting speaker sound 36 switching screen image 35 using 35 volume 43...
  • Page 126 37 display system information 37 End 37 Home 37 page down 37 page up 37 using 37 HP Mobile Broadband Module 20 HP ProtectSmart Hard Drive Protection 71 HP USB Ethernet Adapter connecting 23 hubs 66 icons network 14...
  • Page 127 memory module inserting 82 removing 82 memory module compartment cover removing 81 replacing 83 memory module compartment, identifying 10 memory test 106 microphone (audio-in) jack, identifying 8 Microsoft Certificate of Authenticity label 114 monitor, connecting 47 mouse, external setting preferences 25 multimedia software installing 42 using 41...
  • Page 128 switch, power 6 switchable graphics 60 System Configuration menu 105 system failure or instability 95 system information hotkey 37 system information, displaying 103, 105 system recovery 99 system restore points 95, 98 tapping touch screen gesture 31 temperature 58 touch screen performing screen actions 31 preferences 34 using 30...

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