Table of Contents
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Table of Contents
Troubleshooting
Related Manuals for HP Pavilion DV5-2070
Summary of Contents for HP Pavilion DV5-2070
- Page 1 User Guide...
- Page 2 Document Part Number: 600302-001 Product notice This user guide describes features that are common to most models. Some features may not be available on your computer. To obtain the latest information in the User Guide, go to the HP Web site at http://www.hp.com/support.
- Page 3 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
- Page 4 Safety warning notice ENWW...
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Page 5: Table Of Contents
Identifying wireless and network status icons ... 12 Using the wireless controls ... 13 Using the wireless action key ... 13 Using HP Wireless Assistant software ... 13 Using operating system controls ... 14 Using a WLAN ... 14 Setting up a WLAN ... 15 Protecting your WLAN ... - Page 6 Connecting an external monitor or projector ... 34 Connecting an HDMI device ... 34 HP TrueVision webcam ... 35 Adjusting HP TrueVision webcam properties ... 37 Troubleshooting ... 37 The disc tray does not open for removal of a disc ... 37 The computer does not detect the optical drive ...
- Page 7 Storing a battery ... 53 Disposing of a used battery ... 54 ENWW Obtaining the latest HP device drivers ... 41 Obtaining the latest Windows device drivers ... 41 Initiating and exiting Sleep ... 42 Initiating and exiting Hibernation ... 43 Viewing the current power plan ...
- Page 8 Using Disk Defragmenter ... 62 Using Disk Cleanup ... 63 Using HP ProtectSmart Hard Drive Protection ... 63 Identifying HP ProtectSmart Hard Drive Protection status ... 63 Using HP ProtectSmart Hard Drive Protection software ... 64 Replacing the hard drive ... 64 7 External devices ...
- Page 9 9 Memory modules ... 72 Adding or replacing memory modules ... 72 Adding or replacing a memory module in the expansion memory module slot ... 72 Upgrading a memory module in the primary memory module slot ... 75 10 Security ... 78 Protecting the computer ...
- Page 10 Security menu ... 90 System Configuration menu ... 90 Diagnostics menu ... 91 Appendix B Software updates ... 92 Updating the BIOS ... 92 Determining the BIOS version ... 92 Downloading a BIOS update ... 93 Updating programs and drivers ... 93 Index ...
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Page 11: Notebook Tour
Notebook tour Identifying the hardware Components included with the computer may vary by region and model. The illustrations in this chapter identify the standard features on most computer models. To see a list of hardware installed in the computer: Select Start > Control Panel > System and Security. In the System area, click Device Manager. -
Page 12: Lights
Component Right TouchPad button* *This table describes factory settings. To view or change pointing device preferences, select Start > Devices and Printers. Then, right-click the icon representing your device, and select Mouse settings. Lights Component TouchPad light Caps lock light Power light Mute light Wireless light... -
Page 13: Buttons
Buttons Component TouchPad on/off button* Power button* *This table describes factory settings. For information about changing factory settings, refer to the user guides located in Help and Support. ENWW Description Turns the TouchPad on and off. Quickly double-tap the button to turn the TouchPad on and off. -
Page 14: Keys
Keys Component Windows logo key Action keys Windows applications key Keyboard backlight key (select models only) Front components Chapter 1 Notebook tour Description Displays system information when pressed in combination with the key. Displays system information when pressed in combination with the key. -
Page 15: Right-Side Components
Component Digital Media Slot Speakers (2) Right-side components Component Optical drive Optical drive light USB ports (2) Battery light Power connector Security cable slot ENWW Description Supports the following optional digital card formats: ● Memory Stick (MS) ● Memory Stick Pro (MSP) ●... -
Page 16: Left-Side Components
Produces sound when connected to optional powered stereo speakers, headphones, ear buds, a headset, or television audio. ● White: The hard drive is being accessed. ● Amber: HP ProtectSmart Hard Drive Protection has temporarily parked the hard drive. ● On: The computer is on. ●... -
Page 17: Display Components
Display components Component Internal microphones (2) HP TrueVision webcam light HP TrueVision webcam ENWW Description Record sound. On: The HP TrueVision webcam is in use. Records video and captures still photographs. Identifying the hardware... -
Page 18: Bottom Components
Bottom components Component Battery bay Battery release latch Vents (6) Hard drive bay Memory/Wireless module compartment Wireless antennas On select computer models, at least 2 antennas send and receive signals from one or more wireless devices. These antennas are not visible from the outside of the computer. Chapter 1 Notebook tour Description Holds the battery. -
Page 19: Additional Hardware Components
Component WLAN antennas (2)* WWAN antennas (2)* (select models only) *The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions. To see wireless regulatory notices, refer to the section of the Regulatory, Safety and Environmental Notices that applies to your country or region. -
Page 20: Identifying The Labels
Component AC adapter Battery* *Batteries and power cords vary in appearance by region and country. Identifying the labels The labels affixed to the computer provide information you may need when you troubleshoot system problems or travel internationally with the computer: ●... - Page 21 Card Identifier) of your SIM. This label is located inside the battery bay. ● HP Mobile Broadband Module serial number label (select models only)—Provides the serial number of your HP Mobile Broadband Module. This label is affixed on the bottom of the computer or located inside the battery bay. ENWW...
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Page 22: Wireless And Local Area Network
● HP Mobile Broadband Module—A wireless wide area network (WWAN) device that provides access to information wherever mobile network operator service is available. In a WWAN, each mobile device communicates to a mobile network operator’s base station. Mobile network operators install networks of base stations (similar to cell phone towers) throughout large geographic areas, effectively providing coverage across entire states, regions, or even countries. -
Page 23: Using The Wireless Controls
Using HP Wireless Assistant software A wireless device can be turned on or off using HP Wireless Assistant software. If a wireless device is disabled in Setup Utility, it must be reenabled in Setup Utility before it can be turned on or off using Wireless Assistant. -
Page 24: Using Operating System Controls
Click the wireless icon in the Wireless Assistant tile, which is located in the bottom row of Windows® Mobility Center. Click Properties. Select the check box next to HP Wireless Assistant icon in notification area. Click Apply. Click Close. For more information, refer to the Wireless Assistant software Help: Open Wireless Assistant by clicking the wireless icon in Windows Mobility Center. -
Page 25: Setting Up A Wlan
Setting up a WLAN To set up a WLAN and connect to the Internet, you need the following equipment: ● A broadband modem (either DSL or cable) (1) and high-speed Internet service purchased from an Internet service provider (ISP) ● A wireless router (purchased separately) (2) ●... -
Page 26: Connecting To A Wlan
A variety of sophisticated encryption protocols is available for your WLAN. Find the solution that works best for your network security: ◦ Wired Equivalent Privacy (WEP) is a wireless security protocol that encodes or encrypts all network data before it is transmitted using a WEP key. Usually, you can allow the network to assign the WEP key. -
Page 27: Roaming To Another Network
HP Mobile Broadband enables your computer to use wireless wide area networks (WWANs) to access the Internet from more places and over larger areas than it can by using WLANs. Using HP Mobile Broadband requires a network service provider (called a mobile network operator), which in most cases is a mobile phone network operator. -
Page 28: Removing A Sim
Insert the SIM card into the slot. Replace the battery. NOTE: HP Mobile Broadband will be disabled if the battery is not replaced. Turn the computer right-side up, and then reconnect external power and external devices. Turn on the computer. -
Page 29: Using Bluetooth Wireless Devices
Bluetooth and Internet Connection Sharing (ICS) HP does not recommend setting up one computer with Bluetooth as a host and using it as a gateway through which other computers may connect to the Internet. When two or more computers are connected using Bluetooth, and Internet Connection Sharing (ICS) is enabled on one of the computers, the other computers may not be able to connect to the Internet using the Bluetooth network. -
Page 30: Troubleshooting Wireless Connection Problems
Troubleshooting wireless connection problems Some possible causes for wireless connection problems include the following: ● Network configuration (SSID or security) has been changed. ● Wireless device is not installed correctly or has been disabled. ● Wireless device or router hardware has failed. ●... -
Page 31: Network Icon Is Not Displayed
The driver must be reinstalled. Get the latest version of the WLAN device software and drivers for your computer from the HP Web site at http://www.hp.com. If the WLAN device you are using was purchased separately, consult the manufacturer's Web site for the latest software. -
Page 32: Wlan Connection Is Very Weak
WLAN connection is very weak If the connection is very weak, or if your computer cannot make a connection to a WLAN, minimize interference from other devices, as follows: ● Move your computer closer to the wireless router or access point. ●... - Page 33 Plug the other end of the cable into a network wall jack (2). ENWW Connecting to a local area network (LAN)
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Page 34: Pointing Devices And Keyboard
Pointing devices and keyboard Using pointing devices NOTE: In addition to the TouchPad, you can also connect an external USB mouse to one of the USB ports on the computer. Setting pointing device preferences Use Mouse Properties in Windows® to customize settings for pointing devices, such as button configuration, click speed, and pointer options. -
Page 35: Using Touchpad Gestures
Using TouchPad gestures The TouchPad supports a variety of TouchPad gestures. To activate the TouchPad gestures, place two fingers on the TouchPad at the same time as described in the following sections. The TouchPad gestures described in this section are enabled at the factory. To disable or reenable these gestures: Double-click on the Synaptics icon in the notification area, at the far right of the taskbar, and then click the Device Settings tab. -
Page 36: Using The Action Keys
Using the action keys Action keys are customized actions that are assigned to specific keys at the top of the keyboard. To use an action key, press and hold this key to activate the assigned action. NOTE: Depending on the application you are using, pressing a specific shortcut menu within that application. -
Page 37: Using The Hotkeys
Icon Action Previous track/section Play/Pause Stop Next track/section Decrease volume Increase volume Mute/Restore volume Wireless prt sc Print screen Using the hotkeys Hotkeys are combinations of the Icon Function Display system information. Scroll up. Scroll down. ENWW Description Plays the previous track of an audio CD or the previous section of a DVD or a BD. Plays, pauses, or resumes an audio CD, a DVD, or a BD. - Page 38 Icon Function Go home. Go to the end. To use a hotkey command, follow either of these steps: ● Briefly press the – or – ● Press and hold down the release both keys at the same time. Chapter 3 Pointing devices and keyboard Hotkey Description fn+left arrow...
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Page 39: Multimedia
Integrated speakers for listening to music ● Integrated microphone for recording your own audio ● Integrated HP TrueVision webcam that allows you to capture and share video ● Preinstalled multimedia software that allows you to play and manage your music, movies, and pictures ●... - Page 40 Audio-out (headphone) jack Audio-in (microphone) jack Chapter 4 Multimedia Description Record sound. Turns on when video software accesses the HP TrueVision webcam. Records video and captures still photographs. To decrease the volume, press the action key. To increase the volume, press the action key.
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Page 41: Using The Media Activity Action Keys
Using the media activity action keys The media activity action keys control the play of an audio CD, or a DVD or BD that is inserted into the optical drive. Using the media activity action keys Media activity is controlled by the f5, f6, f7, and ●... -
Page 42: Using Hp Mediasmart Software
Using HP MediaSmart software Your computer has preinstalled HP MediaSmart software. MediaSmart turns your computer into a mobile entertainment center. You can enjoy music and DVD and BD movies. You can also view Internet TV and live TV, and manage and edit your photo collections. -
Page 43: Connecting External Audio Devices
● Stream radio programs ● Create or “burn” audio CDs Connecting external audio devices WARNING! To reduce the risk of personal injury, adjust the volume before putting on headphones, earbuds, or a headset. For additional safety information, refer to the Regulatory, Safety and Environmental Notices. -
Page 44: Connecting An External Monitor Or Projector
● Connect external video devices ● Watch TV over the Internet, or watch, record and pause live TV using a TV tuner accessory (purchased separately) Connecting an external monitor or projector The external monitor port connects an external display device, such as an external monitor or a projector, to the computer. -
Page 45: Configuring Audio For Hdmi (Select Models Only)
On the Playback tab, click Speakers. Click Set Default, and then click OK. HP TrueVision webcam Your computer includes an integrated HP TrueVision webcam, located at the top of the display. The webcam allows you to capture and share video. NOTE: Your computer may look slightly different from the illustration in this section. - Page 46 To use the webcam: Double-click the HP MediaSmart icon on the desktop, and then do one of the following: ▲ ● Tap the video icon (1) on the screen. A window opens that displays a Webcam button. ● Tap the Webcam button.
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Page 47: Adjusting Hp Truevision Webcam Properties
Backlight Comp—Compensates in cases where a subject with a large amount of background light would otherwise be obscured by blooming or silhouetting. For information about using the HP TrueVision webcam, select Start > Help and Support. Troubleshooting The following sections describe several common issues and resolutions. -
Page 48: The Computer Does Not Detect The Optical Drive
Remove the disc (3) from the tray by gently pressing down on the spindle while lifting the outer edges of the disc. Hold the disc by the edges and avoid touching the flat surfaces. NOTE: If the tray is not fully accessible, tilt the disc carefully as you remove it. Close the disc tray and place the disc in a protective case. -
Page 49: A Disc Does Not Play Automatically
● Be sure that you insert the disc properly. ● Be sure that the disc is clean. If necessary, clean the disc with filtered water and a lint-free cloth. Wipe from the center of the disc to the outer edge. ●... -
Page 50: A Movie Is Not Visible On An External Display
2. Select Advanced Settings > Monitor tab. 3. Select High Color (16 bit), if this setting is not already selected. 4. Click OK. ◦ Disconnect external devices, such as a printer, scanner, camera, or handheld device. A movie is not visible on an external display If both the computer display and an external display are turned on, press the more times to switch between the 2 displays. -
Page 51: Obtaining The Latest Hp Device Drivers
Obtaining the latest HP device drivers Open your Web browser, go to http://www.hp.com/support, and select your country or region. Click the option for software and driver downloads, type your computer model number in the product box, and then press enter. -
Page 52: Power Management
Power management Setting power options Using power-saving states The computer has two power-saving states enabled at the factory: Sleep and Hibernation. When Sleep is initiated, the power lights blink and the screen clears. Your work is saved to memory, letting you exit Sleep faster than exiting Hibernation. If the computer is in the Sleep state for an extended period or if the battery reaches a critical battery level while in the Sleep state, the computer initiates Hibernation. -
Page 53: Initiating And Exiting Hibernation
Initiating and exiting Hibernation The system is set at the factory to initiate Hibernation after 1,080 minutes (18 hours) of inactivity when running on either battery power or external power, or when the battery reaches a critical battery level. Power settings and timeouts can be changed using Power Options in Windows Control Panel. To initiate Hibernation: Click Start, click the arrow next to the Shut down button, and then click Hibernate. -
Page 54: Selecting A Different Power Plan
External AC power is supplied through one of the following devices: WARNING! To reduce potential safety issues, use only the AC adapter provided with the computer, a replacement AC adapter provided by HP, or a compatible AC adapter purchased from HP. ● Approved AC adapter ●... -
Page 55: Connecting The Ac Adapter
When you connect the computer to external AC power, the following events occur: ● The battery begins to charge. ● If the computer is turned on, the battery meter icon in the notification area changes appearance. When you disconnect external AC power, the following events occur: ●... -
Page 56: Testing An Ac Adapter
WARNING! To reduce potential safety issues, use only the battery provided with the computer, a replacement battery provided by HP, or a compatible battery purchased from HP. Computer battery life varies, depending on power management settings, programs running on the computer, display brightness, external devices connected to the computer, and other factors. -
Page 57: Finding Battery Information In Help And Support
Finding battery information in Help and Support Help and Support provides the following tools and information about the battery: ● Battery Check tool to test battery performance ● Information on calibration, power management, and proper care and storage to maximize battery life ●... -
Page 58: Charging A Battery
Rotate the battery into the battery bay until it is seated (2). The battery release latch automatically locks the battery into place. To remove the battery: Turn the computer upside down on a flat surface. Slide the battery release latch (1) to release the battery. NOTE: The battery release latch automatically returns to its original position. -
Page 59: Maximizing Battery Discharge Time
Charging may take longer if a battery is new, has been unused for 2 weeks or more, or is much warmer or cooler than room temperature. To prolong battery life and optimize the accuracy of battery charge displays, follow these recommendations: ●... - Page 60 The computer takes the following actions for a critical battery level: ● If Hibernation is enabled and the computer is on or in the Sleep state, the computer initiates Hibernation. ● If Hibernation is disabled and the computer is on or in the Sleep state, the computer remains briefly in the Sleep state, and then shuts down and loses any unsaved information.
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Page 61: Resolving A Low Battery Level
Resolving a low battery level CAUTION: To reduce the risk of losing information when the computer reaches a critical battery level and has initiated Hibernation, do not restore power until the power lights turn off. Resolving a low battery level when external power is available Connect one of the following devices: ▲... -
Page 62: Step 2: Disable Hibernation And Sleep
To fully charge the battery: Insert the battery into the computer. Connect the computer to an AC adapter, optional power adapter, optional expansion product, or optional docking device, and then plug the adapter or device into external power. The battery light on the computer turns amber. Leave the computer plugged into external power until the battery is fully charged. -
Page 63: Step 4: Fully Recharge The Battery
Step 4: Fully recharge the battery To recharge the battery: Plug the computer into external power and maintain external power until the battery is fully recharged. When the battery is recharged, the battery light on the computer turns white. You can use the computer while the battery is recharging, but the battery will charge faster if the computer is off. -
Page 64: Disposing Of A Used Battery
Battery Check notifies you to replace the battery when an internal cell is not charging properly, or when the battery storage capacity has reached a “weak” condition. A message refers you to the HP Web site for more information about ordering a replacement battery. If the battery is possibly covered by an HP warranty, instructions include a warranty ID. - Page 65 If the computer is unresponsive and you are unable to use the preceding shutdown procedures, try the following emergency procedures in the sequence provided: ● Press ctrl+alt+delete, and then click the Power button. ● Press and hold the power button for at least 5 seconds. ●...
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Page 66: Drives
Drives Identifying installed drives Your computer includes a solid state drive (SSD) with solid-state memory. Because it has no moving parts, an SSD does not generate as much heat as other hard drives. To view the drives installed on the computer, select Start > Computer. Handling drives Drives are fragile device components that must be handled with care. -
Page 67: Using An Optical Drive
Using an optical drive Your computer includes an optical drive that expands the functionality of the computer. Identify what kind of device is installed in your computer to see its capabilities. The optical drive allows you to read data discs, play music, and watch movies. If your computer includes a Blu-ray Disc ROM Drive, then you can also watch high-definition video from disc. -
Page 68: Selecting The Right Disc (Cds, Dvds, And Bds)
CAUTION: To prevent possible audio and video degradation, loss of information, or loss of audio or video playback functionality, do not initiate Sleep or Hibernation while reading or writing to a CD or DVD. Selecting the right disc (CDs, DVDs, and BDs) An optical drive supports optical discs (CDs, DVDs, and BDs). -
Page 69: Blu-Ray Disc
Blu-ray Disc Also called BD, Blu-ray Disc is a high-density optical disc format for the storage of digital information, including high-definition video. A single-layer Blu-ray Disc can store 25 GB, over five times more than the 4.7-GB single-layer DVD. A dual-layer Blu-ray Disc can store 50 GB, almost 6 times more than the 8.5-GB dual-layer DVD. -
Page 70: Configuring Autoplay
Configuring AutoPlay Select Start > Default Programs > Change AutoPlay settings. Confirm that the Use AutoPlay for all media and devices check box is selected. Click Choose a default, and then select one of the available options for each media type listed. Click Save to confirm your selections. -
Page 71: Copying A Cd Or Dvd
Copying a CD or DVD Select Start > All Programs > CyberLink DVD Suites > Power2Go. Insert the disc you want to copy into the optical drive. Click Copy at the bottom right of the screen. Power2Go reads the source disc and copies the data to a temporary folder on your hard drive. When prompted, remove the source disc from the optical drive and insert a blank disc into the drive. -
Page 72: Removing An Optical Disc (Cd, Dvd, Or Bd)
HP recommends defragmenting your hard drive at least once a month. You may set Disk Defragmenter to run on a monthly schedule, but you can defragment your computer manually at any time. -
Page 73: Using Disk Cleanup
● You move the computer with the display closed while the computer is running on battery power. A short time after the end of one of these events, HP ProtectSmart Hard Drive Protection returns the hard drive to normal operation. -
Page 74: Using Hp Protectsmart Hard Drive Protection Software
If HP ProtectSmart Hard Drive Protection has parked the drive, the computer will behave in the following ways: ● The computer will not shut down. ● The computer will not initiate Sleep or Hibernation, except as described in the following Note. - Page 75 With the hard drive bay toward you, loosen the hard drive cover screw (1). Lift the hard drive cover away from the computer (2). Remove the hard drive screws (1), and pull the hard drive up (2) to disconnect the hard drive. Disconnect the hard drive cable and lift the hard drive (3) out of the hard drive bay.
- Page 76 Push the hard drive down (2) until the hard drive snaps into place, and replace the hard drive screws (3). Align the tabs on the hard drive cover with the notches on the computer (1). Close the cover (2). Tighten the hard drive cover screw (3). Chapter 6 Drives ENWW...
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Page 77: External Devices
External devices Using a USB device A USB port connects an optional external device, such as a USB keyboard, mouse, drive, printer, scanner, or hub, to the computer or to an optional expansion product. Some USB devices may require additional support software, which is usually included with the device. For more information about device-specific software, refer to the manufacturer's instructions. -
Page 78: Using An Esata Device
To remove a USB device: Click the Safely Remove Hardware and Eject Media icon in the notification area, at the far right of the taskbar. NOTE: To display the Safely Remove Hardware and Eject Media icon, click the Show hidden icons icon (the arrow at the left of the notification area). - Page 79 CAUTION: To prevent damage to an eSATA connector, do not pull on the cable to remove the eSATA device. Click the Safely Remove Hardware and Eject Media icon in the notification area, at the far right of the taskbar. NOTE: To display the Safely Remove Hardware and Eject Media icon, click the Show hidden icons icon (the arrow at the left of the notification area).
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Page 80: External Media Cards
External media cards Using Digital Media Slot cards Optional digital cards provide secure data storage and convenient data sharing. These cards are often used with digital media–equipped cameras and PDAs as well as with other computers. The Digital Media Slot supports the following digital card formats: ●... -
Page 81: Removing A Digital Card
Removing a digital card CAUTION: To prevent loss of data or an unresponsive system, use the following procedure to safely remove the digital card. Save your information and close all programs associated with the digital card. NOTE: To stop a data transfer, click Cancel in the operating system Copying window. To remove a digital card: Click the Safely Remove Hardware and Eject Media icon in the notification area, at the far right of the taskbar. -
Page 82: Memory Modules
Memory modules Adding or replacing memory modules The computer has one memory module compartment, which is located on the bottom of the computer. The memory capacity of the computer can be upgraded by adding a memory module to the vacant expansion memory module slot or by upgrading the existing memory module in the primary memory module slot. - Page 83 Lift the memory/wireless module compartment cover (2) away from the computer. Remove the memory module from the expansion memory slot: Pull away the retention clips (1) on each side of the memory module. The memory module tilts up. CAUTION: edges only. Do not touch the components on the memory module. Grasp the edge of the memory module (2), and gently pull the module out of the memory module slot.
- Page 84 Gently press the memory module (3) down, applying pressure to both the left and right edges of the memory module, until the retention clips snap into place. Align the tabs (1) on the memory/wireless module compartment cover with the notches on the computer.
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Page 85: Upgrading A Memory Module In The Primary Memory Module Slot
Upgrading a memory module in the primary memory module slot The expansion memory module slot is stacked above the primary memory module slot. To upgrade a memory module in the primary memory module slot, follow these steps: Save your work. Shut down the computer. - Page 86 Grasp the edge of the memory module (2), and gently pull the module out of the memory module slot. To protect a memory module after removal, place it in an electrostatic-safe container. Insert a memory module in the primary memory module slot: Align the notched edge (1) of the memory module with the tab in the memory module slot.
- Page 87 NOTE: If you removed a memory module from the expansion memory slot before removing the primary memory module, replace the memory module in the expansion memory module slot. Close the cover (2). Tighten the memory/wireless module compartment cover screw (3). Replace the battery.
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Page 88: 10 Security
10 Security Protecting the computer Standard security features provided by the Windows® operating system and the non-Windows Setup Utility can protect your personal settings and data from a variety of risks. Follow the procedures in this guide to use the following features: ●... -
Page 89: Setting Passwords In Windows
Use the following guidelines when setting a password in Setup Utility: ● A password can be any combination of up to 8 letters and numbers and is case sensitive. ● A password set in Setup Utility must be entered at a Setup Utility prompt. A password set in Windows must be entered at a Windows prompt. -
Page 90: Administrator Password
Password Power-on password* *For details about each of these passwords, refer to the following topics. Administrator password Your administrator password protects the configuration settings and system identification information in Setup Utility. After this password is set, you must enter it each time you access Setup Utility. Your administrator password is not interchangeable with an administrator password set in Windows, nor is it displayed as it is set, entered, changed, or deleted. -
Page 91: Entering An Administrator Password
Entering an administrator password At the Enter Password prompt, type your administrator password, and then press enter. After 3 unsuccessful attempts to enter the administrator password, you must restart the computer and try again. Power-on password Your power-on password prevents unauthorized use of the computer. After this password is set, it must be entered each time you turn on or restart the computer, or exit Hibernation. -
Page 92: Using Firewall Software
To view and access Norton Internet Security, select Start > All Programs > Norton Internet Security. For more information about computer viruses, type viruses in the Search box in Help and Support. Using firewall software When you use the computer for e-mail, network, or Internet access, unauthorized persons may be able to gain access to the computer, your personal files, and information about you. - Page 93 ENWW Installing an optional security cable...
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Page 94: 11 Backup And Recovery
HP Recovery drive is listed in the window. Creating recovery discs HP recommends that you create recovery discs to be sure that you can restore your system to its original factory state if you experience serious system failure or instability. Create these discs after setting up the computer for the first time. -
Page 95: Backing Up Your Information
● Only one set of recovery discs can be created per computer. ● Number each disc before inserting it into the optical drive. ● If necessary, you can exit the program before you have finished creating the recovery discs. The next time you open Recovery Manager, you will be prompted to continue the disc creation process. -
Page 96: Using Windows Backup And Restore
Using Windows Backup and Restore To create a backup using Windows Backup and Restore, follow these steps: NOTE: Be sure that the computer is connected to AC power before you start the backup process. NOTE: The backup process may take over an hour, depending on file size and the speed of the computer. -
Page 97: Performing A Recovery
NOTE: You can recover only files that you have previously backed up. HP recommends that you use HP Recovery Manager to create a set of recovery discs (entire drive backup) as soon as you set up your computer. Recovery Manager software allows you to repair or restore the system if you experience system failure or instability. -
Page 98: Appendix A Setup Utility
Setup Utility Starting Setup Utility Setup Utility is a ROM-based information and customization utility that can be used even when your Windows® operating system is not working. The utility reports information about the computer and provides settings for startup, security, and other preferences. -
Page 99: Navigating And Selecting In Setup Utility
Navigating and selecting in Setup Utility Because Setup Utility is not Windows based, it does not support the TouchPad. Navigation and selection are by keystroke. ● To choose a menu or a menu item, use the arrow keys. ● To choose an item in a list or to toggle a field, for example an Enable/Disable field, use either the arrow keys or ●... -
Page 100: Exiting Setup Utility
Exiting Setup Utility You can exit Setup Utility with or without saving changes. ● To exit Setup Utility and save your changes from the current session: If the Setup Utility menus are not visible, press arrow keys to select Exit > Exit Saving Changes, and then press enter. ●... -
Page 101: Diagnostics Menu
Select Card Reader/1394 Power Saving (select models only) Fan Always On Boot Options Diagnostics menu Select Hard Disk Self Test Secondary Hard Disk Self Test (select models only) Memory Test ENWW To do this Enable/disable Card Reader/1394 Power Saving. Enable/disable Fan Always On. When enabled, the computer fan will always be on. -
Page 102: Appendix B Software Updates
Software updates Updated versions of the software provided with your computer may be available on the HP Web site. Most software and BIOS updates on the HP Web site are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file. -
Page 103: Downloading A Bios Update
Do not insert, remove, connect, or disconnect any device, cable, or cord. To download a BIOS update: Access the page on the HP Web site that provides software for your computer: Select Start > Help and Support, and then click the link for software, driver, and BIOS updates. - Page 104 To use the HP Web site: Open your Web browser, go to http://www.hp.com/support, and select your country or region. Click the option for software and driver downloads, type your computer model number in the Search box, and then press enter.
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Page 105: Index
Index Symbols/Numerics 1394 Power Saving 91 AC adapter connecting 45 identifying 10 testing 46 action keys decreasing screen brightness 26 decreasing the speaker volume 27, 30 Help and Support 26 identifying 4 increasing screen brightness 26 increasing the speaker volume 27, 30 muting or restoring the speaker volume 27, 30 playing the next track/section on... - Page 106 27 display system information 27 End 28 Home 28 page down 27 page up 27 using 28 HP Mobile Broadband Module 17 HP Mobile Broadband, disabled 17 HP ProtectSmart Hard Drive Protection 63 HP TrueVision webcam adjusting the properties 37...
- Page 107 8 left TouchPad button, identifying 1 light, drive 63 lights battery 5 caps lock 2 drive 6 HP TrueVision webcam 7 keyboard backlight 2 mute 2 power 2, 6 RJ-45 (network) 6 TouchPad 2 wireless 2 local area network (LAN)
- Page 108 17 removing 18 Sleep exiting 42 initiating 42 software Disk Cleanup 63 Disk Defragmenter 62 HP Wireless Assistant 13 MediaSmart 32 updating 92 using 32 solid-state drive (SSD) 56, 84, speakers 5, 30 storing battery 53 SuperMulti LightScribe DVD±RW...
- Page 109 corporate WLAN connection 16 equipment needed 15 functional range 16 public WLAN connection 16 security 15 WLAN antennas, identifying 9 WLAN device 10, 12 WLAN label 10 writable media 42 WWAN antennas, identifying 9 WWAN device 17 zooming TouchPad gesture 25 ENWW Index...