Who Should Read This Book; What Is Omnibook Hardware Diagnostics; Overview Of Omnibook Hardware Diagnostics - HP OmniBook 2000 User Manual

Who Should Read This Book

This manual is for anyone who wants to:
Diagnose hardware problems on an OmniBook notebook PC
Understand the purpose of OmniBook Hardware Diagnostics
Learn how to use OmniBook Hardware Diagnostics
Know what to do when a test fails
Provide HP-dedicated support agents with more information for solving
problems quickly and effectively
Find out where to get more information and support.

What is OmniBook Hardware Diagnostics?

The first step in solving a problem with a PC is diagnosis.
HP's OmniBook Hardware Diagnostics (DiagTools) helps you diagnose hardware-
related problems on an OmniBook PC. It is a series of tools designed to help you to:
Verify the correct functioning of an OmniBook PC
Diagnose hardware-related problems
Prevent unneeded repair
Provide precise information to HP-dedicated support agents so that they can
solve any problem quickly and effectively.
OmniBook Hardware Diagnostics is not a repair tool.

Overview of OmniBook Hardware Diagnostics

The OmniBook Hardware Diagnostics utility has four parts:
Hardware Detection, which automatically detects the hardware configuration of an
OmniBook PC. Hardware detection is described in chapter 2.
The Basic Tests, which determine the correct functioning of the PC as a whole.
The basic test phase is described in chapter 3.
The Advanced Tests. These provide complete, in-depth testing and diagnosis of
the PC's individual components. The advanced test phase is described in
chapter 4.
The Support Ticket, which is a complete record of the test results and the PC's
configuration. The support ticket can be used to communicate the test results to
your local or HP-dedicated support agent. This is described in chapter 5.
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