Epson DS-730 User Manual
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Epson DS-730 User Manual

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Table of Contents

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User's Guide
Product Features
Scanner Basics
Specifications of Originals and Placing
Originals
Preparing to Scan over a Network
Basic Scanning
Maintenance
Solving Problems
NPD6293-01 EN

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Table of Contents
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Summary of Contents for Epson DS-730

  • Page 1 User's Guide Product Features Scanner Basics Specifications of Originals and Placing Originals Preparing to Scan over a Network Basic Scanning Maintenance Solving Problems NPD6293-01 EN...
  • Page 2 Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.)
  • Page 3 Trademarks ❏ EPSON, EPSON EXCEED YOUR VISION, EXCEED YOUR VISION and their logos are registered trademarks or trademarks of Seiko Epson. ❏ Microsoft ® ® and Windows are registered trademarks of Microsoft Corporation. ❏ Apple, macOS, and OS X are registered trademarks of Apple, Inc.

  • Page 4: Table Of Contents

    Web Config......81 (Epson Scan 2)......22...
  • Page 5 Resetting the Number of Scans....181 Scanning Using Epson Scan 2....109 Energy Saving......182 Transporting the Scanner.
  • Page 6 Before Making Network Connection..210 Contacting Epson Support....258 Connecting to the Network Using a Static IP Before Contacting Epson.
  • Page 7 About This Manual Introduction to the Manuals......... . . 8 Marks and Symbols.

  • Page 8: About This Manual

    Provides you with information on setting up the product and installing the application. ❏ User's Guide (digital manual) Provides instructions on using the product, maintenance, and solving problems. As well as the manuals above, see the help included in the various Epson applications. Marks and Symbols Caution: Instructions that must be followed carefully to avoid bodily injury.
  • Page 9 About This Manual > Operating System References ❏ Microsoft ® ® Windows 8.1 operating system ❏ Microsoft ® ® Windows 8 operating system ❏ Microsoft ® ® Windows 7 operating system Mac OS In this manual, "Mac OS" is used to refer to macOS Catalina, macOS Mojave, macOS High Sierra, macOS Sierra, OS X El Capitan, and OS X Yosemite.

  • Page 10: Important Instructions

    Important Instructions Safety Instructions..........11 Restrictions on Copying.

  • Page 11: Safety Instructions

    ❏ Some of the symbols used on your product and options are to ensure safety and proper use of the product. Visit the following Web site to learn the meaning of the symbols. http://support.epson.net/symbols ❏ Place the product and options on a flat, stable surface that extends beyond the base of the product and options in all directions.

  • Page 12: Restrictions On Copying

    Important Instructions > Restrictions on Copying ❏ Unplug the product and the AC adapter before cleaning. Clean with a damp cloth only. Do not use liquid or aerosol cleaners except as specifically explained in the product’s guides. ❏ If you are not going to use the product for a long period, be sure to unplug the AC adapter from the electrical outlet.

  • Page 13: Product Features

    Product Features Three Elements of a Network Scanner that are Useful for Business....14 Paper Protection to Reduce Damage to the Originals......14 Notification of Dirt on the Sensor.

  • Page 14: Three Elements Of A Network Scanner That Are Useful For Business

    Product Features > Paper Protection to Reduce Damage to the Originals Three Elements of a Network Scanner that are Useful for Business This scanner is a network scanner which has three elements, “Computerless”, “Share”, and “Secure”. “Computerless” You can send scanned images to selected destination (such as a network folder or email) simply by operating the scanner's control panel without having to use a computer.

  • Page 15: Notification Of Dirt On The Sensor

    Product Features > Notification of Dirt on the Sensor Notification of Dirt on the Sensor This scanner can detect dirt on the scanning sensor, and notifies you that you need to clean the sensor before dirt can cause lines in the scanned images. You can easily keep the sensor clean, and avoid a decline in image quality.

  • Page 16: Scanner Basics

    Scanner Basics Part Names and Functions..........17 Control Panel.

  • Page 17: Part Names And Functions

    Scanner Basics > Part Names and Functions Part Names and Functions Front Control panel Indicates the scanner’s status and allows you to make scanning settings. Edge guides Feeds originals straight into the scanner. Slide to the edges of the originals. Input tray Loads originals.
  • Page 18 Scanner Basics > Part Names and Functions Rear Security slot Inserts a security lock for theft prevention. USB port Connects a USB cable. LAN port Connects a LAN cable. DC inlet Connects the AC adapter. Inside Scanner cover Pull the lever and open the scanner cover when cleaning inside the scanner and removing jammed paper.

  • Page 19: Control Panel

    Scanner Basics > > Control Panel Guide to the LCD Screen Control Panel Buttons and Light Turns the scanner on or off. Do not turn off the scanner while the light is flashing because the scanner is operating or processing a job. Uses the Quick Send feature.
  • Page 20 Scanner Basics > > Control Panel Guide to the LCD Screen Guide to the Home Screen The following icons and menus are displayed on the home screen. This icon indicates that you are on the home screen. Displays the network connection status. This icon indicates whether or not the DFDS Function (Double Feed Detection Skip Function) feature is enabled.

  • Page 21: Information On Applications

    See the Document Capture Pro help (Windows) or Document Capture (Mac OS) for details on using the application. *The names are for Windows. For Mac OS, the name is Document Capture. Starting on Windows ❏ Windows 10 Click the start button, and then select Epson Software > Document Capture Pro.

  • Page 22: Application For Controlling The Scanner (Epson Scan 2)

    Application for Controlling the Scanner (Epson Scan 2) Epson Scan 2 is a scanner driver that allows you to control the scanner. You can adjust the size, resolution, brightness, contrast, and quality of the scanned image. You can also start this application from a TWAIN- compliant scanning application.

  • Page 23: Application For Configuring Scanner Operations (Web Config)

    ❏ If the administrator password has not been set when accessing Web Config, you need to set a user name and password. Important: Do not forget the user name and the password. If you forget them, you will need to contact Epson service support.

  • Page 24: Application For Setting Up The Device On A Network (Epsonnet Config)

    If the administrator password has not been set when accessing Web Config, you need to set a user name and password. Important: Do not forget the user name and the password. If you forget them, you will need to contact Epson service support.

  • Page 25: Software For Managing Devices On The Network (Epson Device Admin)

    Click the start button, and select All Programs or Programs > EpsonNet > EpsonNet Config SE > EpsonNet Config. Starting on Mac OS Go > Applications > Epson Software > EpsonNet > EpsonNet Config SE > EpsonNet Config. Software for Managing Devices on the Network (Epson Device Admin) Epson Device Admin is a multifunctional application software that manages the device on the network.

  • Page 26: Roller Assembly Kit Codes

    Parts (the pickup roller and separation roller) should be replaced when the number of scans exceeds the service number. You can check the latest number of scans on the control panel or in the Epson Scan 2 Utility. A: pickup roller, B: separation roller...

  • Page 27: Specifications Of Originals And Placing Originals

    Specifications of Originals and Placing Originals Specifications of Originals..........28 Placing Originals.

  • Page 28: Specifications Of Originals

    Specifications of Originals and Placing Originals > > … Specifications of Originals General Specifica Specifications of Originals This section explains the specifications and conditions of originals that can be loaded in the ADF. General Specifications for Originals being Scanned Type of Original Thickness Size Plain paper...
  • Page 29 Specifications of Originals and Placing Originals > > … Specifications of Originals General Specifica Size Measurement Thickness Paper Type Loading Capacity Legal 215.9×355.6 mm 27 to 413 g/m2 Plain paper Thickness of the originals stack: under 12 mm (0.47 in.) (8.5×14 in.) Fine paper 80 g/m2: 80 sheets...
  • Page 30 Specifications of Originals and Placing Originals > > … Specifications of Originals General Specifica Size Thickness Paper Type Loading Capacity Maximum width: 215.9 mm (8.5 in.) 50 to 130 g/m2 Plain paper 1 sheet Maximum length: 6,096.0 mm (240.0 Fine paper in.) Recycled paper *The following shows the maximum lengths according to the scanning resolution.

  • Page 31: Types Of Originals That Require Attention

    Specifications of Originals and Placing Originals > > … Specifications of Originals Types of Original Type Size Thickness Loading Capacity of the Carrier Sheet Originals that cannot be 0.3 mm (0.012 in.) or less 10 sheets loaded directly into the (excluding the thickness of scanner the Carrier Sheet)

  • Page 32: Types Of Originals That Must Not Be Scanned

    Function) to On on the control panel before you resume scanning, or select Off in Detect Double Feed on the Main Settings tab in the Epson Scan 2 window. When you are using Document Capture Pro, you can open the window by pressing the Detailed Settings button on the Scan Settings screen.

  • Page 33: Placing Originals

    Specifications of Originals and Placing Originals > > Placing Originals Standard Size Originals ❏ Originals with wet ink ❏ Originals with sticky notes attached Note: ❏ Do not feed photos, valuable original artwork, or important documents which you do not want to damage or deface into the scanner directly.
  • Page 34 Specifications of Originals and Placing Originals > > Placing Originals Standard Size Originals Size Measurement Thickness Paper Type Loading Capacity Legal 215.9×355.6 mm 27 to 413 g/m2 Plain paper Thickness of the originals stack: under 12 mm (0.47 in.) (8.5×14 in.) Fine paper 80 g/m2: 80 sheets Recycled paper...
  • Page 35 Specifications of Originals and Placing Originals > > Placing Originals Standard Size Originals Placing Standard Size Originals 1. Extend the input tray extension. Slide out the output tray, extend the output tray extension, and then raise the stopper. Note: ❏ For A4 size or larger originals, make sure you pull out and extend the input tray extension. ❏...
  • Page 36 Specifications of Originals and Placing Originals > > Placing Originals Standard Size Originals 3. Fan the originals. Hold both ends of the originals and fan them a few times. 4. Align the edges of the originals with the printed side facing down and slide the leading edge into a wedge shape.
  • Page 37 Specifications of Originals and Placing Originals > > Placing Originals Standard Size Originals 6. Slide the edge guides to fit the edge of the originals making sure there are no gaps between the originals and the edge guides. Otherwise, the originals may be fed skewed. Note: ❏...

  • Page 38: Long Paper

    Specifications of Originals and Placing Originals > > Placing Originals Long Paper Long Paper Specifications of Long Paper The specification of long paper you can load into the scanner. Size Thickness Paper Type Loading Capacity Maximum width: 215.9 mm (8.5 in.) 50 to 130 g/m2 Plain paper 1 sheet...
  • Page 39 Specifications of Originals and Placing Originals > > Placing Originals Long Paper 2. Slide the edge guides on the input tray all the way out. 3. Load the original straight into the input tray, facing down with the top edge facing into the ADF. Slide the original into the ADF until it meets resistance.
  • Page 40 Scan Settings screen. There are three ways to specify the paper size in the Epson Scan 2 window. If the paper length is 3,048 mm (120 inches) or less, you can select Auto Detect (Long Paper) to detect the size automatically.

  • Page 41: Plastic Cards

    > > Placing Originals Plastic Cards Related Information “Required Settings for Special Originals in Epson Scan 2 Window” on page 112 & Plastic Cards Specifications of Plastic Cards The specification of plastic card you can load into the scanner. Size...
  • Page 42 Specifications of Originals and Placing Originals > > Placing Originals Plastic Cards 2. Slide the edge guides on the input tray all the way out. 3. Load the plastic cards into the input tray facing down with the top edge facing into the ADF. Slide the plastic cards into the ADF until they meet resistance.
  • Page 43 Select Plastic Card in Document Size or select Off in Detect Double Feed on the Main Settings tab in Epson Scan 2. See the Epson Scan 2 help for details. If Detect Double Feed in the Epson Scan 2 window is enabled and a double feed error occurs, remove the card from the ADF, reload it, press the button, and then select DFDS Function (Double Feed Detection Skip function) on the control panel to set it to On.

  • Page 44: Laminated Cards

    > > Placing Originals Laminated Cards Related Information “Required Settings for Special Originals in Epson Scan 2 Window” on page 112 & Laminated Cards Specifications of Laminated Cards The specification of laminated cards you can load into the scanner. Size...
  • Page 45 ❏ Select the Main Settings tab > Detect Double Feed > Off. See the Epson Scan 2 help for details. If Detect Double Feed is enabled in the Epson Scan 2 window and a double feed error occurs, remove the card from...

  • Page 46: Large Size Originals

    > Placing Originals Large Size Originals Related Information “Required Settings for Special Originals in Epson Scan 2 Window” on page 112 & Large Size Originals Specifications of Large Size Originals By using the Carrier Sheet sold separately and folding the originals in half, you can scan originals larger than A4 size, such as A3 or B4 sizes.
  • Page 47 Specifications of Originals and Placing Originals > > Placing Originals Large Size Originals 2. Slide the edge guides on the input tray all the way out. 3. Place the Carrier Sheet with the illustration on the front edge facing up and place the original in the carrier sheet by folding it in half so that the side to be scanned is facing out, with the right side at the front.
  • Page 48 297 mm long. Otherwise, the length of the scanned image may be longer than intended as the scanner scans to the end of the Carrier Sheet when you select Auto Detect as the Document Size setting in the Epson Scan 2 window.

  • Page 49: Irregular Shaped Originals

    Specifications of Originals and Placing Originals > > Placing Originals Irregular Shaped Originals Irregular Shaped Originals Specifications of Irregular Shaped Originals By using the Carrier Sheet sold separately, you can scan originals that are wrinkled, curled, very thin, or irregularly shaped.
  • Page 50 Specifications of Originals and Placing Originals > > Placing Originals Irregular Shaped Originals 3. Place the Carrier Sheet with the illustration on the front edge facing up and place the original in the center of the Carrier Sheet with the side to be scanned facing down. 4.

  • Page 51: Photographs

    ❏ If you cannot find an appropriate size for the original you want to scan in the Document Size list, select Auto Detect. When using Epson Scan 2, you can also select Customize to create a custom document size. ❏ When scanning a Carrier Sheet by selecting Auto Detect as the Document Size setting, the image is automatically scanned by applying Paper Skew in the Correct Document Skew setting.
  • Page 52 Specifications of Originals and Placing Originals > > Placing Originals Photographs Placing Photographs 1. Extend the input tray extension. Slide out the output tray, extend the output tray extension, and then raise the stopper. 2. Slide the edge guides on the input tray all the way out. 3.
  • Page 53 Specifications of Originals and Placing Originals > > Placing Originals Photographs 4. Load the Carrier Sheet into the input tray with the top edge facing into the ADF. Slide the Carrier Sheet into the ADF until it meets resistance. 5. Slide the edge guides to fit the edge of the Carrier Sheet making sure there are no gaps between the Carrier Sheet and the edge guides.

  • Page 54: Envelopes

    ❏ If you cannot find an appropriate size for the original you want to scan in the Document Size list, select Auto Detect. When using Epson Scan 2, you can also select Customize to create a custom document size. ❏ When scanning a Carrier Sheet by selecting Auto Detect as the Document Size setting, the image is automatically scanned by applying Paper Skew in the Correct Document Skew setting.
  • Page 55 Specifications of Originals and Placing Originals > > Placing Originals Envelopes Placing Envelopes 1. Extend the input tray extension. Slide out the output tray, extend the output tray extension, and then raise the stopper. 2. Slide the edge guides on the input tray all the way out.
  • Page 56 Specifications of Originals and Placing Originals > > Placing Originals Envelopes 3. Load the envelopes into the input tray facing down making sure that the opened edge (flap side) of the envelope is facing to the side. For envelopes with the opened edge (flap side) on the shorter side, you can load the envelope with the opened edge (flap side) facing up.

  • Page 57: Mixture Of Originals

    Select Main Settings tab > Detect Double Feed > Off. See the Epson Scan 2 help for details. If Detect Double Feed is enabled in the Epson Scan 2 window and a double feed error occurs, remove the envelope from the ADF, reload it, press the button, and then select DFDS Function (Double Feed Detection Skip function) on the control panel to set it to On.
  • Page 58 Specifications of Originals and Placing Originals > > Placing Originals Mixture of Originals Note: ❏ If originals are jammed or are not fed correctly, enabling Slow mode may improve feeding. ❏ Alternatively, you can scan originals of different paper sizes and types by loading them one by one using Automatic Feeding Mode.
  • Page 59 Specifications of Originals and Placing Originals > > Placing Originals Mixture of Originals 3. Load the originals at the center of the input tray in descending order of paper size with the widest at the back and the narrowest at the front. Important: Check the following points when setting different sizes of originals.
  • Page 60 Specifications of Originals and Placing Originals > > Placing Originals Mixture of Originals Related Information “Scanning Different Sizes or Types of Originals One by One (Automatic Feeding Mode)” on page 124 &...

  • Page 61: Preparing To Scan Over A Network

    Preparing to Scan over a Network Connecting the Scanner to the Network........62 Configuring a Mail Server.

  • Page 62: Connecting The Scanner To The Network

    ❏ Setting up from the website Access the following website, and then enter the product name. Go to Setup, and then start setting up. http://epson.sn ❏ Setting up using the software disc (only for models that come with a software disc and users with Windows computers with disc drives.)

  • Page 63: Mail Server Setting Items

    Preparing to Scan over a Network > > Configuring a Mail Server Checking a Mail Server Connection Mail Server Setting Items Items Settings and Explanation Authentication Method Specify the authentication method for the scanner to access the mail server. Authentication is disabled when communicating with a mail server.
  • Page 64 Preparing to Scan over a Network > > Configuring a Mail Server Checking a Mail Server Connection Mail Server Connection Test References Messages Cause Connection test was successful. This message appears when the connection with the server is successful. SMTP server communication error. This message appears when Check the following.

  • Page 65: Setting A Shared Network Folder

    Preparing to Scan over a Network > > Setting a Shared Network Folder Creating the Shared Folder Messages Cause The connection is untrusted. Check the This message appears when the scanner does not have a root certificate following. - CA Certificate corresponding to the server or a CA Certificate has not been imported.
  • Page 66 Preparing to Scan over a Network > > Setting a Shared Network Folder Creating the Shared Folder Important: When a multi-byte character is included in the computer name, saving the file to the shared folder may fail. In that case, change to the computer that does not include the Multi-byte character in the name or change the computer name.
  • Page 67 Preparing to Scan over a Network > > Setting a Shared Network Folder Creating the Shared Folder Example of Configuration for File Servers This explanation is an example for creating the shared folder on the root of the drive on the shared computer, such as the file server under the following condition.
  • Page 68 Preparing to Scan over a Network > > Setting a Shared Network Folder Creating the Shared Folder 5. Click Advanced Sharing on the Sharing tab.
  • Page 69 Preparing to Scan over a Network > > Setting a Shared Network Folder Creating the Shared Folder 6. Select Share this folder, and then click Permissions. 7. Select Everyone group of Group or user names, select Allow on Change, and then click OK.
  • Page 70 Preparing to Scan over a Network > > Setting a Shared Network Folder Creating the Shared Folder 8. Click OK. 9. Select Security tab, and then select Authenticated Users on the Group or user names. "Authenticated Users" is the special group that includes all users who can log in to the domain or computer. This group is displayed only when the folder is created just below the root folder.
  • Page 71 Preparing to Scan over a Network > > Setting a Shared Network Folder Creating the Shared Folder 10. Check that Allow on Modify is selected in Permissions for Authenticated Users. If it is not selected, select Authenticated Users, click Edit, select Allow on Modify in Permissions for Authenticated Users, and then click OK.
  • Page 72 Preparing to Scan over a Network > > Setting a Shared Network Folder Creating the Shared Folder 11. Select Sharing tab. The network path of the shared folder is displayed. This is used when registering to the contacts of the scanner. Please write it down.
  • Page 73 Preparing to Scan over a Network > > Setting a Shared Network Folder Creating the Shared Folder ❏ Folder path: C:\Users\xxxx\Desktop\scan_folder ❏ Access permission via network (Share Permissions): Everyone ❏ Access permission on file system (Security): do not add, or add User/Group names to permit access 1.
  • Page 74 Preparing to Scan over a Network > > Setting a Shared Network Folder Creating the Shared Folder 5. Click Advanced Sharing on the Sharing tab.
  • Page 75 Preparing to Scan over a Network > > Setting a Shared Network Folder Creating the Shared Folder 6. Select Share this folder, and then click Permissions. 7. Select Everyone group of Group or user names, select Allow on Change, and then click OK.
  • Page 76 Preparing to Scan over a Network > > Setting a Shared Network Folder Creating the Shared Folder 8. Click OK. 9. Select Security tab. 10. Check the group or the user in the Group or user names. The group or the user that is displayed here can access the shared folder. In this case, the user who logs in to this computer and the Administrator can access the shared folder.
  • Page 77 Preparing to Scan over a Network > > Setting a Shared Network Folder Creating the Shared Folder 11. Select Sharing tab. The network path of the shared folder is displayed. This is used when registering to the contacts of the scanner. Please write it down.
  • Page 78 Preparing to Scan over a Network > > Setting a Shared Network Folder Creating the Shared Folder 3. Click Edit.
  • Page 79 Preparing to Scan over a Network > > Setting a Shared Network Folder Creating the Shared Folder 4. Click Add under the Group or user names. 5. Enter the group or user name that you want to permit access, and then click Check Names. An underline is added to the name.

  • Page 80: Making Contacts Available

    Preparing to Scan over a Network > Making Contacts Available 6. Click OK. 7. On the Permission screen, select the user name that is entered in Group or user names , select the access permission on Modify, and then click OK. 8.

  • Page 81: Contacts Configuration Comparison

    > > … Making Contacts Available Registering a Destination to Contacts u Contacts Configuration Comparison There are two tools for configuring the scanner's contacts: Web Config and Epson Device Admin. Features Web Config Epson Device Admin Scanner’s control panel ✓...
  • Page 82 Preparing to Scan over a Network > > … Making Contacts Available Registering a Destination to Contacts u Items Settings and Explanation Index Word Enter words to search in 30 characters or less in Unicode (UTF-8). If you do not specify this, leave it blank.

  • Page 83: Registering Destinations As A Group Using Web Config

    Preparing to Scan over a Network > > Making Contacts Available Backing Up and Importing Contacts Items Settings and Explanation User Name Enter a user name to access a server in 30 characters or less in Unicode (UTF-8). However, avoid using control characters (0x00 to 0x1f, 0x7F). If you do not specify this, leave it blank.

  • Page 84: Export And Bulk Registration Of Contacts Using Tool

    4. Click Export. Export and Bulk Registration of Contacts Using Tool If you use Epson Device Admin, you can back up just the contacts and edit the exported files, then register them all at once. It is useful if you want to back up only the contacts or when you replace the scanner and you want to transfer the contacts from the old one to new one.
  • Page 85 You cannot edit the file. This can be used as the backup file of the information including the security items. 1. Start Epson Device Admin. 2. Select Devices on the side bar task menu. 3. Select the device you want to configure from the device list.

  • Page 86: Using Document Capture Pro Server

    Install it on the server computer. For more information on Document Capture Pro Server, contact your local Epson office. Setting Server Mode To use Document Capture Pro Server, set up as follows.

  • Page 87: Registering Preset Or Quick Send Buttons

    Preparing to Scan over a Network > Registering Preset or Quick Send Buttons 1. Access Web Config and select the Scan tab > Document Capture Pro. 2. Select Server Mode for Mode. 3. Enter the address of the server with Document Capture Pro Server installed on it for Server Address. Enter between 2 and 255 characters in either IPv4, IPv6, host name or FQDN format.

  • Page 88: Email Settings

    Preparing to Scan over a Network > > Registering Preset or Quick Send Buttons Scan Settings 9. Make the scan settings. 10. If PDF is selected as the File Format, set the PDF Settings. 11. Click OK to apply the settings. Related Information “Setting a Shared Network Folder”...
  • Page 89 Preparing to Scan over a Network > > Registering Preset or Quick Send Buttons Scan Settings Items Settings and Explanation File Format Select the format in which to save the scanned image. When you select PDF, PDF/A, or TIFF as the file format, select whether to save all origi- nals as one file (multi-page) or save each original separately (single page).

  • Page 90: Pdf Settings

    Preparing to Scan over a Network > > Registering Preset or Quick Send Buttons PDF Settings Items Settings and Explanation Blank paper removal level Adjust the amount of blank page detection. If you set this to a high level, you can skip any originals with light colors or offset as blank pages.

  • Page 91: Basic Scanning

    Basic Scanning Scanning Using the Scanner’s Control Panel....... 92 Scanning from a Computer......... . . 96...

  • Page 92: Scanning Using The Scanner's Control Panel

    Basic Scanning > > Scanning Using the Scanner’s Control Panel Scanning Using Quick Send Buttons Scanning Using the Scanner’s Control Panel You can use the following methods to save scanned images from the scanner’s control panel. Using (Quick Send) button, or Preset You can save the scanned image to a network folder, or send the image by e-mail using pre-configured settings.

  • Page 93: Scanning Using Preset Settings

    Basic Scanning > > Scanning Using the Scanner’s Control Panel Scanning Originals to a Computer Scanning Using Preset Settings You can load the pre-configured Preset settings you want to use to scan. 1. Place the originals. 2. Select Preset on the home screen of the scanner’s control panel. 3.

  • Page 94: Scanning Using Wsd

    Basic Scanning > > Scanning Using the Scanner’s Control Panel Scanning Using WSD 5. Press the OK button to view the job settings. 6. Check the job settings. You can scroll the screen using the button. If you want to edit the scan settings, press the OK button. Select the item using the button, and then edit the setting using button.
  • Page 95 Click Uninstall and start again if the Uninstall screen is displayed. Note: The scanner name you set on the network and model name (EPSON XXXXXX (XX-XXXX)) are displayed on the network screen. You can check a scanner’s name that was set on the network from the scanner’s control panel.

  • Page 96: Scanning From A Computer

    Click the start button, and then select Epson Software > Document Capture Pro. ❏ Windows 8.1/Windows 8 Enter the application name in the search charm, and then select the displayed icon. ❏ Windows 7 Click the start button, and then select All Programs > Epson Software > Document Capture Pro.
  • Page 97 Basic Scanning > > Scanning from a Computer Scanning Using Document Capture Pro (Windows) 2. Click Job Settings on the Job Scan tab. 3. Click New Job. The Job Settings window is displayed.
  • Page 98 Basic Scanning > > Scanning from a Computer Scanning Using Document Capture Pro (Windows) 4. Enter a Job Name. 5. On the 1. Scan tab, set the scan job operations you want to create.
  • Page 99 ❏ Skip Blank Page: Select to skip blank pages if there are any in the originals. ❏ Detailed Settings button: Select to use Epson Scan 2 features to adjust scanned images such as Remove Background or Auto Area Segmentation. Change the scan operation and click Save to return to the Document Capture Pro screen.
  • Page 100 Basic Scanning > > Scanning from a Computer Scanning Using Document Capture Pro (Windows) ❏ When you want to separate jobs, select this to choose the separation method, and then select Separation Settings to make detailed settings. ❏ Change the settings as necessary. When you select Show Edit Page dialog before saving, you can make edits on the Edit Scanned Results screen after scanning.
  • Page 101 Basic Scanning > > Scanning from a Computer Scanning Using Document Capture Pro (Windows) 8. Set the destination settings on the 4. Send tab. When Destination is selected, setting items are displayed according to the send destination. When you have finished making transfer settings, click Next or the 5. Confirm/Test tab. 9.
  • Page 102 Basic Scanning > > Scanning from a Computer Scanning Using Document Capture Pro (Windows) ❏ Perform a test scan using the job that is currently set. 10. Click Save to finish creating the job. To finish making job settings, click the Back button on the left of the toolbar to return the job screen. 11.

  • Page 103: Scanning Using Document Capture (Mac Os)

    Basic Scanning > > Scanning from a Computer Scanning Using Document Capture (Mac OS) 12. For jobs for which Show Edit Page dialog before saving has been selected in the Scan Settings, check the scan results on the Edit Scanned Results screen after scanning, and then make edits as necessary. 13.
  • Page 104 Do not use the Fast User Switching function while using your scanner. 1. Start Document Capture. Select Finder > Go > Applications > Epson Software > Document Capture. Note: You may need to select the scanner you want to use from the scanners list.
  • Page 105 Basic Scanning > > Scanning from a Computer Scanning Using Document Capture (Mac OS) Note: A preset job is available that allows you to save scanned images as a PDF. When using this job, skip this procedure and go to procedure 10. 3.
  • Page 106 Basic Scanning > > Scanning from a Computer Scanning Using Document Capture (Mac OS) 5. Make scanning settings on the Scan tab. ❏ Source: Select the source where the original is placed. Select double-sided to scan both sides of the originals.
  • Page 107 Basic Scanning > > Scanning from a Computer Scanning Using Document Capture (Mac OS) 6. Click Output, and then make the output settings. ❏ Save in: Select the save folder for the scanned image. ❏ Example of File Name: Display an example of the file name for the current settings. ❏...
  • Page 108 Basic Scanning > > Scanning from a Computer Scanning Using Document Capture (Mac OS) 7. Click Destination, and then select the Destination. Destination setting items are displayed according to the destination you selected. Make detailed settings as necessary. Click the ? (Help) icon for details on each item. Note: ❏...

  • Page 109: Scanning Using Epson Scan 2

    Enter the application name in the search charm, and then select the displayed icon. ❏ Windows 7/Windows Vista Click the start button, and then select All Programs or Programs > EPSON > Epson Scan 2 > Epson Scan ❏ Mac OS...
  • Page 110 > Scanning from a Computer Scanning Using Epson Scan 2 3. Make the following settings on the Main Settings tab. ❏ Scanning Side: Select the side of the original you want to scan. Select Double-Sided to scan both sides of the originals.
  • Page 111 > Scanning from a Computer Scanning Using Epson Scan 2 4. Make other scan settings if necessary. ❏ You can preview the scanned image of the first side of the first page of the originals. Load only the first page of your originals into the input tray and click the Preview button.
  • Page 112 Required Settings for Special Originals in Epson Scan 2 Window You need to set certain items on the Main Settings tab in Epson Scan 2 window when scanning special originals. When you are using Document Capture Pro, you can open the window by pressing the Detailed Settings button on the Scan Settings screen.
  • Page 113 > > Scanning from a Computer Scanning Using Epson Scan 2 Setting a Resolution That Suits the Scanning Purpose Advantages and Disadvantages of Increasing the Resolution Resolution indicates the number of pixels (smallest area of an image) for each inch (25.4 mm), and is measured in dpi (dots per inch).

  • Page 114: Advanced Scanning

    Advanced Scanning Setting a Job........... . . 115 Scanning Different Sizes or Types of Originals One by One (Automatic Feeding Mode).

  • Page 115: Setting A Job

    Creating and Registering a Job (Windows) Explains how to set a job in Document Capture Pro. See the Document Capture Pro help for details on the features. https://support.epson.net/dcp/ 1. Start Document Capture Pro. 2. Click Job Settings on the Job Scan screen.
  • Page 116 Advanced Scanning > > Setting a Job Creating and Registering a Job (Windows) 3. Click New Job. Note: To create a new job based on another job, click the job you want to use as the base, and then click Duplicate. The Job Settings window is displayed.
  • Page 117 Advanced Scanning > > Setting a Job Creating and Registering a Job (Windows) 5. On the 1. Scan tab, set the scan job operations you want to create. ❏ Make basic scanning settings. To make more advanced settings, click Detailed Settings to open the settings screen. Change the scan operation and click Save to return to the Document Capture Pro screen.
  • Page 118 Advanced Scanning > > Setting a Job Creating and Registering a Job (Windows) 6. On the 2. Save tab, you can make settings for saving the scan results. ❏ Set the name of the file. When you select a component you want to use for the file name from File Name Components, it is added to the file name.
  • Page 119 Advanced Scanning > > Setting a Job Creating and Registering a Job (Windows) 7. You can make index file settings on the 3. Index tab. ❏ When creating an index file, select Enable Index Function. Click Index Settings and select the items you want to use for the index. ❏...
  • Page 120 Advanced Scanning > > Setting a Job Creating and Registering a Job (Windows) 8. Set the destination settings on the 4. Send tab. When Destination is selected, setting items are displayed according to the send destination. When you have finished making transfer settings, click Next or the 5. Confirm/Test tab. 9.

  • Page 121: Creating And Registering A Job (Mac Os)

    Advanced Scanning > > Setting a Job Creating and Registering a Job (Mac OS) ❏ Perform a test scan using the job that is currently set. 10. Click Save to finish creating the job. If you go on to create a new job, make edits, duplicate, delete, and so on, continue to make settings. To finish making job settings, click the Back button on the left of the toolbar to return the job screen.

  • Page 122: Enabling A Job To Run From The Control Panel (Button Assignment)

    Explains how to assign a job to the scanner’s control panel in Document Capture Pro. See the Document Capture Pro help for details on the features. https://support.epson.net/dcp/ 1. Start Document Capture Pro. 2. Click Job Settings on the Job Scan screen.
  • Page 123 Advanced Scanning > > Setting a Job Enabling a Job to Run from the Control Panel (Button Assignment) 3. Click Button Assignment. The button assigning screen is displayed. 4. From the pull down menu, select the job you want to perform from the control panel (buttons) on the scanner. 5.

  • Page 124: Scanning Different Sizes Or Types Of Originals One By One (Automatic Feeding Mode)

    When you are using Document Capture Pro, you can also use Automatic Feeding Mode. 1. Start Epson Scan 2. Note: When you are using Document Capture Pro, you can open the Epson Scan 2 window by pressing the Detailed Settings button on the Scan Settings screen.
  • Page 125 Scanning Different Sizes or Types of Originals One by One (Automatic Feeding Mode) 2. Select Automatic Feeding Mode on the Main Settings tab. 3. Make other settings for scanning in the Epson Scan 2 main window. 4. Click Scan. Note: When you are using Document Capture Pro, click Save to save the scan settings.

  • Page 126: Various Scanning Settings For Document Capture Pro (For Windows Only)

    Advanced Scanning > Various Scanning Settings for Document Capture Pro (for Windows Only) 6. After scanning stops, place the next original in the ADF. Repeat this procedure until you have scanned all originals. Note: Press the button to make Scanner Settings. ·...

  • Page 127: Dividing Documents Using A Specified Number Of Pages

    Advanced Scanning > > … Various Scanning Settings for Document Capture Pro (for Windows Only) Dividing docu Note: This chapter explains the Document Capture Pro feature on Windows. When you using Document Capture on Mac OS, see the software help for details. Related Information “Dividing documents using a specified number of pages”...
  • Page 128 Advanced Scanning > > … Various Scanning Settings for Document Capture Pro (for Windows Only) Dividing docu 1. Display the Job Settings screen, and then click the 2. Save tab. 2. Set File Type to PDF.
  • Page 129 Advanced Scanning > > … Various Scanning Settings for Document Capture Pro (for Windows Only) Dividing docu 3. Select Apply job separation, set Separator to Fixed Page, and then click Separation Settings. 4. On the Job Separation Settings screen, set the number of pages at which you want to divide the document. For example, when you specify "3", the document is divided after scanning every three pages.
  • Page 130 Advanced Scanning > > … Various Scanning Settings for Document Capture Pro (for Windows Only) Dividing docu Note: Since there are no save formats (image files such as JPEGs) that support multiple pages, you cannot create multi-page files. When Create Folder is selected, the document is divided at the page number you specified (number of files), and then saved to a folder.
  • Page 131 Advanced Scanning > > … Various Scanning Settings for Document Capture Pro (for Windows Only) Dividing docu 1. Display the Job Settings screen, and then click the 2. Save tab. 2. Set File Type to PDF.
  • Page 132 Advanced Scanning > > … Various Scanning Settings for Document Capture Pro (for Windows Only) Dividing docu 3. Select Apply job separation, set Separator to Blank Page, and then click Separation Settings. 4. On the Job Separation Settings screen, select Delete a page for separator. Blank pages are removed after sorting.

  • Page 133: Creating And Saving Folders Using The Barcode

    Advanced Scanning > > … Various Scanning Settings for Document Capture Pro (for Windows Only) Creating and s Note: ❏ If you also need to save the blank pages, clear Delete a page for separator. However, the first page of each separated file will be blank.
  • Page 134 Advanced Scanning > > … Various Scanning Settings for Document Capture Pro (for Windows Only) Creating and s This section explains the job settings for "Sorting by barcode, and saving folder names using the text information in the barcode”. 1. Display the Job Settings screen, and then click the 2. Save tab.
  • Page 135 Advanced Scanning > > … Various Scanning Settings for Document Capture Pro (for Windows Only) Creating and s 2. Select Apply job separation, set Separator to Barcode, and then click Separation Settings. 3. On the Job Separation Settings screen, select the type of barcode you want to use. To select individual barcode types, clear All Barcode Type.
  • Page 136 Advanced Scanning > > … Various Scanning Settings for Document Capture Pro (for Windows Only) Creating and s 4. Check Create Folder, select Barcode from Folder Name Components.
  • Page 137 Advanced Scanning > > … Various Scanning Settings for Document Capture Pro (for Windows Only) Creating and s Note: ❏ You can specify the point at which the Folder Name Components will be inserted with your cursor. You can also drag and drop added items to change the order. To delete added items, select the added item and delete it using the Delete key on your keyboard.

  • Page 138: Creating Two Levels Of Folders Using Two Types Of Barcode

    Advanced Scanning > > … Various Scanning Settings for Document Capture Pro (for Windows Only) Creating two l Creating two levels of folders using two types of barcode You can create and save two levels of folders in a folder tree using two types of barcode information on the documents.
  • Page 139 Advanced Scanning > > … Various Scanning Settings for Document Capture Pro (for Windows Only) Creating two l 2. SelectApply job separation, set Separator to Barcode, and then click Separation Settings. 3. On the Job Separation Settings screen, select the type of barcode you want to use for the first folder. To select individual barcode types, clear All Barcode Type.
  • Page 140 Advanced Scanning > > … Various Scanning Settings for Document Capture Pro (for Windows Only) Creating two l 4. Check Create Folder, select Barcode from Folder Name Components. Note: You can specify the point at which the Folder Name Components will be inserted with your cursor. You can also drag and drop added items to change the order.
  • Page 141 Advanced Scanning > > … Various Scanning Settings for Document Capture Pro (for Windows Only) Creating two l In this example, CODE128 has been selected. Note: ❏ You can specify the point at which the Folder Name Components will be inserted with your cursor. You can also drag and drop added items to change the order.

  • Page 142: Saving Files With File Names Using The Barcode Character Information

    Advanced Scanning > > … Various Scanning Settings for Document Capture Pro (for Windows Only) Saving files wi Saving files with file names using the barcode character information Using the barcode information, you can divide files by each page on which a barcode is detected, and you can create and save folders using the text information in the barcode.
  • Page 143 Advanced Scanning > > … Various Scanning Settings for Document Capture Pro (for Windows Only) Saving files wi 2. Select Apply job separation, set Separator to Barcode, and then click Separation Settings. 3. On the Job Separation Settings screen, select the type of barcode you want to use (placed in the document). Click OK to return to the Job Settings screen.
  • Page 144 Advanced Scanning > > … Various Scanning Settings for Document Capture Pro (for Windows Only) Saving files wi 4. Click Details. Note: To select Barcode from File Name Components, make the setting from Details and then select it. 5. On the Name Component Settings screen, click Barcode, and then select the barcode type you want to use (which is on the original).
  • Page 145 Advanced Scanning > > … Various Scanning Settings for Document Capture Pro (for Windows Only) Saving files wi Note: ❏ When using a 2D barcode that has a large number of informational items, make sure you specify the maximum length of text that can be detected in Maximum Length of Detected Text. ❏...

  • Page 146: Creating And Saving Folders Using Ocr Characters

    Advanced Scanning > > … Various Scanning Settings for Document Capture Pro (for Windows Only) Creating and s Note: You can specify the point at which the File Name Components will be inserted with your cursor. You can also drag and drop added items to change the order. To delete added items, select the added item and delete it using the Delete key on your keyboard.
  • Page 147 Advanced Scanning > > … Various Scanning Settings for Document Capture Pro (for Windows Only) Creating and s 1. Display the Job Settings screen, and then click the 2. Save tab. 2. Select Apply job separation, set Separator to OCR, and then click Separation Settings.
  • Page 148 Advanced Scanning > > … Various Scanning Settings for Document Capture Pro (for Windows Only) Creating and s 3. On the Job Separation Settings screen, select the language of the text being read from Recognition Text. Select Create Folder, and then select OCR from Folder Name Components. OCR is added to Folder Name.
  • Page 149 Advanced Scanning > > … Various Scanning Settings for Document Capture Pro (for Windows Only) Creating and s 5. Click OK on the Scan Settings screen. 6. In the scanned preview image, specify the text detection area. Click the starting point, and then drag to display a blue border to specify the text detection area.
  • Page 150 Advanced Scanning > > … Various Scanning Settings for Document Capture Pro (for Windows Only) Creating and s Note: ❏ In Maximum Length of Detected Text, you can specify the maximum number of characters used for the folder name from the text detected in the specified area. ❏...

  • Page 151: Saving Files With File Names Using Ocr Characters

    Advanced Scanning > > … Various Scanning Settings for Document Capture Pro (for Windows Only) Saving files wi Saving files with file names using OCR characters Using OCR (a function for detecting text in scanned images and converting it to readable text), you can read the text from the specific area, and then save files with file names using the recognized text.
  • Page 152 Advanced Scanning > > … Various Scanning Settings for Document Capture Pro (for Windows Only) Saving files wi 2. Select Apply job separation, set Separator to OCR, and then click Separation Settings. 3. On the Job Separation Settings screen, select the language of the text being read from Recognition Text.
  • Page 153 Advanced Scanning > > … Various Scanning Settings for Document Capture Pro (for Windows Only) Saving files wi 4. To set the OCR text detection area, place the document on the scanner, and then click Preview Scan. 5. Click OK on the Scan Settings screen.
  • Page 154 Advanced Scanning > > … Various Scanning Settings for Document Capture Pro (for Windows Only) Saving files wi 6. In the scanned preview image, specify the text detection area. Click the starting point and drag to display an expanding blue border to specify the text detection area. Click OK to return to the Job Settings screen. 7.
  • Page 155 Advanced Scanning > > … Various Scanning Settings for Document Capture Pro (for Windows Only) Saving files wi 8. On the Name Component Settings screen, click OCR, and then select the language of the text being read from Recognition Text. Set the same language for the text as set in step 3.
  • Page 156 Advanced Scanning > > … Various Scanning Settings for Document Capture Pro (for Windows Only) Saving files wi 10. Click OK on the Scan Settings screen. 11. In the scanned preview image, specify the text detection area. Click the starting point, and then drag to display a blue border to specify the text detection area.
  • Page 157 Advanced Scanning > > … Various Scanning Settings for Document Capture Pro (for Windows Only) Saving files wi Note: ❏ In Maximum Length of Detected Text, you can specify the maximum number of characters used for the file name from the text detected in the specified area. ❏...

  • Page 158: Creating And Saving Folders For Each Form

    Advanced Scanning > > … Various Scanning Settings for Document Capture Pro (for Windows Only) Creating and s Note: You can specify the point at which the File Name Components will be inserted with your cursor. You can also drag and drop added items to change the order. To delete added items, select the added item and delete it using the Delete key on your keyboard.
  • Page 159 Advanced Scanning > > … Various Scanning Settings for Document Capture Pro (for Windows Only) Creating and s 2. Select Apply job separation, select Form in Separator, and then click Separation Settings. 3. Click Add on the Job Separation Settings screen.
  • Page 160 Advanced Scanning > > … Various Scanning Settings for Document Capture Pro (for Windows Only) Creating and s Note: If you want to use a form for separation that has already been registered, select the form name. To edit form information that has already been registered, select the form, and then click Edit. 4.
  • Page 161 Advanced Scanning > > … Various Scanning Settings for Document Capture Pro (for Windows Only) Creating and s 6. Enter a name for the form, and then click Register. 7. Repeat steps 3 to 6 to register all of the form information you want to use for separating. 8.
  • Page 162 Advanced Scanning > > … Various Scanning Settings for Document Capture Pro (for Windows Only) Creating and s Form is added to the Folder Name.

  • Page 163: Menu Options On The Control Panel

    Menu Options on the Control Panel Computer............164 Quick Send/Preset.

  • Page 164: Computer

    Menu Options on the Control Panel > Quick Send/Preset Computer You can start jobs on your computer that were created in Document Capture Pro (Windows)/Document Capture (Mac OS). Edit Job You can display the Edit Job screen by pressing the OK button on the Select Job screen. You can edit the job settings by pressing OK button again.

  • Page 165: Wsd

    Menu Options on the Control Panel > Device Information You can save the scanned image to a computer connected to the scanner, using WSD feature. Device Information Status This menu is only available when the icon is displayed on the home screen. Indicates the following status.

  • Page 166: Scanner Maintenance

    Menu Options on the Control Panel > > Settings Basic Settings Number of Scans After Regular Cleaning Displays the number of scans after performing regular cleaning. Press the OK button to reset the number after performing regular cleaning. Scanner Maintenance Roller Cleaning Displays how to clean the roller inside the scanner.

  • Page 167: Scanner Settings

    Menu Options on the Control Panel > > Settings Scanner Settings Date/Time Settings ❏ Date/Time: Enter the current date and time. ❏ Daylight Saving Time: Select the summer time setting that applies to your area. ❏ Time Difference: Enter the time difference between your local time and UTC (Coordinated Universal Time).
  • Page 168 Menu Options on the Control Panel > > Settings Scanner Settings Double Feed Stop Timing Set the operation when any double feed is detect. ❏ Immediate: Stops feeding immediately after any double feed is detected. ❏ After Eject: Originals detected as double feed are scanned as is, and the subsequent feed of originals is temporarily stopped.

  • Page 169: Document Capture Pro

    You can check this from Web Config. Access Web Config and select the Product Security tab > Password Encryption. Customer Research Select Approve to provide product usage information such as the number of scans to Seiko Epson Corporation. Restore Default Settings ❏...

  • Page 170: Roller Replacement Alert Setting

    Menu Options on the Control Panel > > Settings Network Status Roller Replacement Alert Setting Count Alert Setting Changes the scanning number when the roller replacement notification will be displayed. Regular Cleaning Alert Settings Warning Alert Setting Notifies you when it is time to clean the inside the scanner. Count Alert Setting Changes the scanning number when the cleaning notification will be displayed.

  • Page 171: Maintenance

    Maintenance Cleaning Outside the Scanner........172 Cleaning Inside the Scanner.

  • Page 172: Cleaning Outside The Scanner

    Epson Scan 2 Utility. If a surface is stained with a hard-to-remove material, use a genuine Epson cleaning kit to remove the stains. Use a small amount of cleaner on the cleaning cloth to remove the stains.
  • Page 173 3. Pull the lever and open the scanner cover. 4. Wipe off any stains on the plastic roller and glass surface at the bottom inside of the scanner cover using a soft cloth or a genuine Epson cleaning kit. Important: ❏...
  • Page 174 6. Open the cover, and then remove the separation roller. See “Replacing the Roller Assembly Kit” for more details. 7. Wipe off any dust or dirt on the separation roller using a genuine Epson cleaning kit or a soft, moist cloth. Important: Use only a genuine Epson cleaning kit or a soft, moist cloth to clean the roller.
  • Page 175 8. Open the cover, and then remove the pickup roller. See “Replacing the Roller Assembly Kit” for more details. 9. Wipe off any dust or dirt on the pickup roller using a genuine Epson cleaning kit or a soft, moist cloth. Important: Use only a genuine Epson cleaning kit or a soft, moist cloth to clean the roller.
  • Page 176 15. Slowly rotate the rollers at the bottom by pressing button. Wipe the surface of the rollers using a genuine Epson cleaning kit or a soft cloth dampened with water. Repeat this until the rollers are clean. Caution: Be careful not to get your hands or hair caught in the mechanism when operating the roller. This could cause an injury.

  • Page 177: Replacing The Roller Assembly Kit

    Maintenance > Replacing the Roller Assembly Kit Replacing the Roller Assembly Kit The roller assembly kit (the pickup roller and the separation roller) needs to be replaced when the number of scans exceeds the life cycle of the rollers. When a replacement message is displayed on the control panel or your computer screen, follow the steps below to replace it.
  • Page 178 Maintenance > Replacing the Roller Assembly Kit 4. Open the cover of the pickup roller, and then slide and remove it. 5. Pull down the fixture of the roller axis, and then slide and remove the installed pickup rollers. Important: Do not pull out the pickup roller forcibly.
  • Page 179 Maintenance > Replacing the Roller Assembly Kit 6. While holding down the fixture, slide the new pickup roller to the left and insert it into the hole in the scanner. Press the fixture to secure it. 7. Put the edge of the cover of the pickup roller into the groove and slide it. Close the cover firmly.
  • Page 180 Maintenance > Replacing the Roller Assembly Kit Important: ❏ Make sure the pick up cover is closed correctly. ❏ Make sure the pickup rollers are installed correctly if the cover is hard to close. ❏ Do not install the cover while it is raised. 8.

  • Page 181: Resetting The Number Of Scans

    Maintenance > Resetting the Number of Scans 9. Lift the left side of the separation roller, and then slide and remove the installed separation rollers. 10. Insert the new separation roller axis into the hole on the right side, and then lower the roller. 11.

  • Page 182: Energy Saving

    Maintenance > Transporting the Scanner 1. Select Device Information on the home screen using the button, and then press the OK button. 2. Select Number of Scans After Replacing Roller using the button, and then press the OK button. 3. Press the OK button to reset the number of scans. Related Information “Replacing the Roller Assembly Kit”...

  • Page 183: Updating Applications And Firmware

    Maintenance > Updating Applications and Firmware 4. Close the input tray extension and output tray. Important: Make sure you close the output tray securely; otherwise it may be damaged during transport. 5. Remove the input tray. 6. Attach the packing materials that came with the scanner, and then repack the scanner in its original box or a sturdy box.

  • Page 184: Updating Firmware Using Web Config

    You can also update the firmware using Epson Device Admin. You can visually confirm the firmware information on the device list. It is useful when you want to update multiple devices' firmware. See the Epson Device Admin guide or help for more details.

  • Page 185: Solving Problems

    Solving Problems Scanner Problems..........186 Problems when Preparing Network Scanning.

  • Page 186: Scanner Problems

    ❏ Make sure the scanner is connected to your computer Computer not found. For details, see your documentation. properly. ❏ Install Epson Scan 2 and Document Capture Pro/ Document Capture on your computer. ❏ Install the latest version of the application.

  • Page 187: Forgot Your Administrator's Password

    Solving Problems > > Problems when Preparing Network Scanning Hints to Solving Problems Forgot Your Administrator's Password You need help from service personnel. Contact your local dealer. Problems when Preparing Network Scanning Hints to Solving Problems ❏ Checking the error message When trouble has occurred, first check whether there are any messages on the scanner's control panel or driver screen.

  • Page 188: Problems Starting Scanning

    Make sure the smart device and the scanner are connected correctly. The cause and solution to the problem differ depending on whether or not they are connected. Checking the Connection Status (Windows) Use Epson Scan 2 Utility to check the connection status.
  • Page 189 Click the start button, and then select All Programs or Programs > EPSON > Epson Scan 2 Utility. 2. On the Epson Scan 2 Utility screen, open the Scanner list, and then click Settings to open the Scanner Settings screen.
  • Page 190 Solving Problems > > Problems Starting Scanning Cannot Start Scanning from Computer Related Information “Cannot connect to a Network” on page 190 & “The Scanner Cannot Connect by USB” on page 191 & “Cannot Scan Even Though a Connection has been Correctly Established” on page 191 &...
  • Page 191 Solving Problems > > Problems Starting Scanning Cannot Start Scanning from Computer 9. Click Next. 10. Click OK. 11. Remove the Ethernet cable connected to the computer and the scanner. 12. If you disabled IEEE802.3az for the computer in step 2, enable it. 13.

  • Page 192: Cannot Save Scanned Images To The Shared Folder

    > > Problems Starting Scanning Cannot Save Scanned Images to the Shared Folder ❏ Epson Scan 2 If the applications are not installed, install them again. “Installing Your Applications” on page 203 & Job is not assigned to the scanner button.

  • Page 193: Cannot Send Scanned Images To An Email

    Solving Problems > > Problems Starting Scanning Cannot Send Scanned Images to an Email Messages Solutions Communication error. Check the Cannot communicate with a network folder that is registered on the contacts list. network connection. Check the following. ❏ Make sure that the address in the contacts list on the scanner and the address of the shared folder are the same.

  • Page 194: Paper Feeding Problems

    Select Settings from the home screen > Scanner Settings > Slow, and then set it to On. ❏ Use Automatic Feeding Mode, and scan originals one by one. When you are using Document Capture Pro, you can open the Epson Scan 2 window by pressing the Detailed Settings button on the Scan Settings screen.
  • Page 195 Solving Problems > > Paper Feeding Problems Removing Jammed Originals from the Scanner 2. Pull the lever and open the scanner cover. 3. Carefully remove any originals remaining inside the scanner. 4. If you cannot pull originals straight up, carefully pull out any jammed originals from the output tray in the direction of the arrow.

  • Page 196: The Original Jams In The Scanner Frequently

    Solving Problems > > Paper Feeding Problems The Originals Get Dirty Important: Make sure there is no paper inside the scanner. 5. Close the scanner cover. Related Information “Multiple Originals Are Fed (Double Feed)” on page 194 & “Paper Protection Does not Work Correctly” on page 196 &...

  • Page 197: Scanning Speed Slows Down When Scanning Continuously

    Select Settings on the home screen > Scanner Settings > Detect Glass Dirt, and then select On-Low or On- High. When an alert is displayed, clean the glass surfaces inside your scanner using a genuine Epson cleaning kit or a soft cloth.

  • Page 198: Glass Dirt Alert Does Not Disappear

    Enter the application name in the search charm, and then select the displayed icon. ❏ Windows 7 Click the start button, and then select All Programs or Programs > EPSON > Epson Scan 2 > Epson Scan 2 Utility. 2. Select the Adjustments tab.

  • Page 199: Offset Appears In The Background Of Images

    Epson Scan 2: Click the Advanced Settings tab > Text Enhancement. Depending on the condition of your scanned image, click Settings in the Epson Scan 2 window and try setting a lower level for Edge Enhancement or a higher level for Noise Reduction Level.

  • Page 200: Moiré Patterns (Web-Like Shadows) Appear

    Note: If the size of the original you want to scan is not on the list, create the size manually in the Epson Scan 2 window. When you are using Document Capture Pro, you can open the window by pressing the Detailed Settings button on the Scan Settings screen.

  • Page 201: Character Is Not Recognized Correctly

    Enter the application name in the search charm, and then select the displayed icon. ❏ Windows 7 Click the start button, and then select All Programs or Programs > EPSON > Epson Scan 2 > Epson Scan 2 Utility. ❏ Mac OS Select Go >...

  • Page 202: Uninstalling And Installing Applications

    Uninstalling Your Applications for Mac OS Note: Make sure you installed EPSON Software Updater. 1. Download the Uninstaller using EPSON Software Updater. Once you have downloaded the Uninstaller, you do not need to download it again each time you uninstall the application.

  • Page 203: Installing Your Applications

    6. Select the application you want to uninstall, and then click Uninstall. Important: The Uninstaller removes all drivers for Epson scanners on the computer. If you use multiple Epson scanners and you only want to delete some of the drivers, delete all of them first, and then install the necessary scanner drivers again.

  • Page 204: Adding Or Replacing The Computer Or Devices

    Adding or Replacing the Computer or Devices Connecting to a Scanner that has been Connected to the Network....205 Re-setting the Network Connection........206 Checking the Network Connection Status.

  • Page 205: Connecting To A Scanner That Has Been Connected To The Network

    Access the following website, and then enter the product name. Go to Setup, and then start setting up. http://epson.sn ❏ Setting up using the software disc (only for the models that come with a software disc and users with Windows computers with disc drives.)

  • Page 206: Re-Setting The Network Connection

    Access the following website, and then enter the product name. Go to Setup, and then start setting up. http://epson.sn ❏ Setting up using the software disc (only for the models that come with a software disc and users with Windows computers with disc drives.)

  • Page 207: Checking The Network Connection Status

    Adding or Replacing the Computer or Devices > > … Checking the Network Connection Status Chec Checking the Network Connection Status You can check the network connection status in the following way. Checking the Network Connection Status from the Control Panel You can check the network connection status using the network icon or the network information on the scanner’s control panel.
  • Page 208 Adding or Replacing the Computer or Devices > > … Checking the Network Connection Status Chec ❏ ipconfig command Display the connection status of the network interface that is currently used by the computer. By comparing the setting information with actual communication, you can check whether the connection is correct.

  • Page 209: Administrator Information

    Administrator Information Connect the Scanner to the Network Manually......210 Introduction of Product Security Features....... 212 Administrator Settings.

  • Page 210: Connect The Scanner To The Network Manually

    For the following functions, the scanner directly connects to the internet . ❏ Epson Connect Services ❏ Cloud services of other companies ❏ Firmware updating ❏ Sending scanned images to SharePoint(WebDAV) ❏...

  • Page 211: Connecting To The Network Using A Static Ip Address

    Administrator Information > > … Connect the Scanner to the Network Manually Connecting to the Network U The information to connect to the network (subnet mask, default gateway, DNS server and so on) need to be set manually. The IP address does not change even when the device is turned off, so this is useful when you want to manage devices with an environment where you cannot change the IP address or you want to manage devices using the IP address.

  • Page 212: Introduction Of Product Security Features

    When you set the administrator password, you can prevent the users from changing system management settings. You can set and change the administrator password using either Web Config, the scanner's control panel, or Epson Device Admin. When using Epson Device Admin, see the Epson Device Admin guide or help.

  • Page 213: Controlling The Panel Operation

    Administrator Information > > Administrator Settings Controlling the Panel Operation Configuring the Administrator Password from the Control Panel You can set the administrator password from the scanner's control panel. 1. Select Settings on the scanner's control panel. 2. Select System Administration > Admin Settings. 3.
  • Page 214 Administrator Information > > Administrator Settings Controlling the Panel Operation Enabling the Lock Setting from a Computer 1. Access Web Config and click the Administrator Login. 2. Enter the user name and password, and then click OK. 3. Select the Device Management tab > Control Panel. 4.
  • Page 215 Administrator Information > > Administrator Settings Controlling the Panel Operation Settings menu Panel Lock Basic Settings LCD Brightness ✓ Sleep Timer ✓ Power Off Timer ✓ Date/Time Settings Keyboard ✓ Language ✓ Start-up Screen ✓ Operation Time Out ✓ PC Connection via USB ✓...

  • Page 216: Logging On To The Scanner As An Administrator

    Administrator Information > > Administrator Settings Logging on to the Scanner as an Administrator Settings menu Panel Lock ✓ Warning Alert Setting ✓ Count Alert Setting ✓ Network Status ✓ Connection ✓ Device Name ✓ IP Address ✓ Subnet Mask ✓...

  • Page 217: Disabling The External Interface

    Administrator Information > > Monitoring a Remote Scanner Checking Information for a Remote Scanner Disabling the External Interface You can disable the interface that is used to connect the device to the scanner. Make the restriction settings to restrict scanning other than via network. Note: You can also make the restriction settings on the scanner's control panel.

  • Page 218: Receiving Email Notifications When Events Occur

    Administrator Information > > Monitoring a Remote Scanner Receiving Email Notifications When Events Occur ❏ Usage Status Check the first day of scanning, scanning count, etc. Receiving Email Notifications When Events Occur About Email Notifications This is the notification function that, when events such as scanning stop and scanner error occur, send the email to the specified address.

  • Page 219: Backing Up The Settings

    Administrator Information > > Backing Up the Settings Import the settings Related Information “Running Web Config on a Web Browser” on page 23 & Items for Email Notification Items Settings and Explanation Administrator password changed Notice when administrator password has been changed. Scanner error Notice when the scanner error has occurred.

  • Page 220: Advanced Security Settings

    For scanners that do not have access protection from the outside, it will be possible to read the contacts that are stored in the scanner from the Internet. In order to avoid this risk, Epson scanners have a variety of security technologies. Set the scanner as necessary according to the environmental conditions that have been built with the customer's environment information.

  • Page 221: Controlling Using Protocols

    SSL/TLS certificate, and then import it the scanner by the CA-signed communications when to the scanner. certification prevents accessing to the Epson server impersonation and on the Internet from the unauthorized access. In scanner, such as addition, communication...
  • Page 222 Administrator Information > > Advanced Security Settings Controlling Using Protocols Controlling protocols Configure the protocol settings supported by the scanner. 1. Access Web Config and then select the Network Security tab > Protocol. 2. Configure each item. 3. Click Next. 4.
  • Page 223 Administrator Information > > Advanced Security Settings Controlling Using Protocols Items Setting value and Description Wide-Area Bonjour Set whether to use Wide-Area Bonjour. SLP Settings Items Setting value and Description Enable SLP Select this to enable the SLP function. This is used such as network searching in EpsonNet Config. WSD Settings Items Setting value and Description...

  • Page 224: Using A Digital Certificate

    Administrator Information > > Advanced Security Settings Using a Digital Certificate Items Setting value and Description Enable SNMPv3 SNMPv3 is enabled when the box is checked. User Name Enter between 1 and 32 characters using 1 byte characters. Authentication Settings Algorithm Select an algorithm for an authentication for SNMPv3.
  • Page 225 Administrator Information > > Advanced Security Settings Using a Digital Certificate ❏ Self-signed Certificate This is a certificate that the scanner signs and issues itself. It is also called the root certificate. Because the issuer certifies itself, it is not reliable and cannot prevent impersonation. Use it when making the security setting and performing simple SSL/TLS communication without the CA- signed Certificate.
  • Page 226 Administrator Information > > Advanced Security Settings Using a Digital Certificate 7. Send the CSR to a certificate authority and obtain a CA-signed Certificate. Follow the rules of each certificate authority on sending method and form. 8. Save the issued CA-signed Certificate to a computer connected to the scanner. Obtaining a CA-signed Certificate is complete when you save a certificate to a destination.
  • Page 227 Administrator Information > > Advanced Security Settings Using a Digital Certificate 3. Enter a value for each item. Set CA Certificate 1 and CA Certificate 2 when verifying the path of the certificate on the web browser that accesses the scanner. Depending on where you create a CSR and the file format of the certificate, required settings may vary.
  • Page 228 Administrator Information > > Advanced Security Settings Using a Digital Certificate Deleting a CA-signed Certificate You can delete an imported certificate when the certificate has expired or when an encrypted connection is no longer necessary. Important: If you obtain a certificate using a CSR created from Web Config, you cannot import a deleted certificate again. In this case, create a CSR and obtain a certificate again.

  • Page 229: Ssl/Tls Communication With The Scanner

    Administrator Information > > Advanced Security Settings SSL/TLS Communication with the Scanner Related Information “Running Web Config on a Web Browser” on page 23 & Configuring a CA Certificate When you set the CA Certificate, you can validate the path to the CA certificate of the server that the scanner accesses.
  • Page 230 Administrator Information > > Advanced Security Settings SSL/TLS Communication with the Scanner Configuring Basic SSL/TLS Settings If the scanner supports the HTTPS server feature, you can use an SSL/TLS communication to encrypt communications. You can configure and manage the scanner using Web Config while ensuring security. Configure encryption strength and redirect feature.

  • Page 231: Encrypted Communication Using Ipsec/Ip Filtering

    Administrator Information > > Advanced Security Settings Encrypted Communication Using IPsec/IP Filtering Encrypted Communication Using IPsec/IP Filtering About IPsec/IP Filtering You can filter traffic based on IP addresses, services, and port by using IPsec/IP Filtering function. By combining of the filtering, you can configure the scanner to accept or block specified clients and specified data. Additionally, you can improve security level by using an IPsec.
  • Page 232 Administrator Information > > Advanced Security Settings Encrypted Communication Using IPsec/IP Filtering ❏ IKE Version Select IKEv1 or IKEv2 for IKE Version. Select one of them according to the device that the scanner is connected to. ❏ IKEv1 The following items are displayed when you select IKEv1 for IKE Version. Items Settings and Explanation Authentication Method...
  • Page 233 Administrator Information > > Advanced Security Settings Encrypted Communication Using IPsec/IP Filtering Items Settings and Explanation Remote Authentication Method To select Certificate, you need to obtain and import a CA-signed certificate in advance. ID Type If you select Pre-Shared Key for Authentication Method, select the type of ID for the device that you want to authenticate.
  • Page 234 Administrator Information > > Advanced Security Settings Encrypted Communication Using IPsec/IP Filtering ❏ Algorithm Settings It is recommended that you select Any for all settings or select an item other than Any for each setting. If you select Any for some of the settings and select an item other than Any for the other settings, the device may not communicate depending on the other device that you want to authenticate.
  • Page 235 Administrator Information > > Advanced Security Settings Encrypted Communication Using IPsec/IP Filtering Items Settings and Explanation Permit Access Select this to permit configured IP packets to pass through. Refuse Access Select this to refuse configured IP packets to pass through. IPsec Select this to permit configured IPsec packets to pass through.
  • Page 236 Administrator Information > > Advanced Security Settings Encrypted Communication Using IPsec/IP Filtering IKE Version Select IKEv1 or IKEv2 for IKE Version. Select one of them according to the device that the scanner is connected ❏ IKEv1 The following items are displayed when you select IKEv1 for IKE Version. Items Settings and Explanation Authentication Method...
  • Page 237 Administrator Information > > Advanced Security Settings Encrypted Communication Using IPsec/IP Filtering ❏ IKEv2 The following items are displayed when you select IKEv2 for IKE Version. Items Settings and Explanation Local Authentication Method If you select IPsec for Access Control, select an option. Used certificate is common with a default policy.
  • Page 238 Administrator Information > > Advanced Security Settings Encrypted Communication Using IPsec/IP Filtering Items Settings and Explanation Transport Mode If you only use the scanner on the same LAN, select this. IP packets of layer 4 or later are encrypted. Tunnel Mode If you use the scanner on the Internet-capable network such as IPsec-VPN, select this option.
  • Page 239 Epson Device Admin and the a scanner driver SNMP Any port Acquiring and configuring of MIB from applications such as Epson Device Admin and the Epson scanner driver Any port 5357 Controlling WSD WS-Discovery 3702 Any port...
  • Page 240 Administrator Information > > Advanced Security Settings Encrypted Communication Using IPsec/IP Filtering Configuration Examples of IPsec/IP Filtering Receiving IPsec packets only This example is to configure a default policy only. Default Policy: ❏ IPsec/IP Filtering: Enable ❏ Access Control: IPsec ❏...

  • Page 241: Connecting The Scanner To An Ieee802.1X Network

    Administrator Information > > Advanced Security Settings Connecting the Scanner to an IEEE802.1X Network Configuring a Certificate for IPsec/IP Filtering Configure the Client Certificate for IPsec/IP Filtering. When you set it, you can use the certificate as an authentication method for IPsec/IP Filtering. If you want to configure the certification authority, go to CA Certificate.
  • Page 242 Administrator Information > > Advanced Security Settings Connecting the Scanner to an IEEE802.1X Network Items Settings and Explanation EAP Type Select an option for an authentication method between the scanner and a RADIUS server. EAP-TLS You need to obtain and import a CA-signed certificate. PEAP-TLS PEAP/MSCHAPv2 You need to configure a password.

  • Page 243: Solving Problems For Advanced Security

    Administrator Information > > Advanced Security Settings Solving Problems for Advanced Security Solving Problems for Advanced Security Restoring the Security Settings When you establish a highly secure environment such as IPsec/IP Filtering, you may not be able to communicate with devices because of incorrect settings or trouble with the device or server. In this case, restore the security settings in order to make settings for the device again or to allow you temporary use.
  • Page 244 Administrator Information > > Advanced Security Settings Solving Problems for Advanced Security Security Methods Algorithms ESP encryption algorithm AES-CBC-128, AES-CBC-192, AES-CBC-256, AES-GCM-128, AES-GCM-192, AES-GCM-256, 3DES ESP authentication algorithm SHA-1, SHA-256, SHA-384, SHA-512, MD5 AH authentication algorithm SHA-1, SHA-256, SHA-384, SHA-512, MD5 *available for IKEv2 only Related Information “Encrypted Communication Using IPsec/IP Filtering”...
  • Page 245 Administrator Information > > Advanced Security Settings Solving Problems for Advanced Security Cannot Access the Scanner after Configuring IEEE802.1X The settings of IEEE802.1X are incorrect. Connect the scanner and a computer, and then configure IEEE802.1X again. Related Information “Configuring an IEEE802.1X Network” on page 241 &...
  • Page 246 Administrator Information > > Advanced Security Settings Solving Problems for Advanced Security Related Information “Updating a Self-signed Certificate” on page 228 & Cannot Create a CSR The Common Name has not been entered. The Common Name must be entered. Unsupported characters have been entered to Common Name, Organization, Organizational Unit, Locality, and State/Province.
  • Page 247 Administrator Information > > Advanced Security Settings Solving Problems for Advanced Security Messages Cause/What to do Invalid password. Cause: The password set for CA certificate and entered password do not match. What to do: Enter the correct password. Invalid file. Cause: You are not importing a certificate file in X509 format.
  • Page 248 Administrator Information > > Advanced Security Settings Solving Problems for Advanced Security Messages Cause/What to do Private key is required. Cause: There is no paired private key with the certificate. What to do: ❏ If the certificate is the PEM/DER format and it is obtained from a CSR using a computer, specify the private key file.

  • Page 249: Technical Specifications

    Technical Specifications General Scanner Specifications........250 Network Specifications.

  • Page 250: General Scanner Specifications

    Technical Specifications > General Scanner Specifications General Scanner Specifications Note: Specifications are subject to change without notice. Scanner type Sheet Feed, one pass duplex color scanner Photoelectric device Effective pixels 5,100×9,300 at 600 dpi 2,550×64,500 at 300 dpi Light source RGB LED Scanning resolution 600 dpi (main scan)

  • Page 251: Network Specifications

    Use a category 5e or higher STP (Shielded twisted pair) cable to prevent risk of radio interference. The connected device should comply with IEEE802.3az standards. Network Functions and IPv4/IPv6 Functions Supported Epson Scan 2 IPv4, IPv6 Document Capture Pro/Document Capture IPv4 Document Capture Pro Server...

  • Page 252: Dimensions And Weight Specifications

    Technical Specifications > Dimensions and Weight Specifications Sender Destination Protocol Port (Client) (Server) Number Scanner File sending (When scan to network FTP server FTP (TCP) folder is used from the Scanner) File server SMB (TCP) NetBIOS (UDP) NetBIOS (TCP) Email sending (When scan to mail is SMTP server SMTP (TCP) used from the scanner)

  • Page 253: Electrical Specifications

    ❏ Sleep mode : Approx. 1.5 W ❏ Power off: Approx. 0.1 W Note: For European users, see the following Website for details on power consumption. http://www.epson.eu/energy-consumption AC Adapter Electrical Specifications Model A461H (AC 100-240 V) A462E (AC 220-240 V)

  • Page 254: Environmental Specifications

    Technical Specifications > System Requirements Environmental Specifications Temperature When operating 5 to 35 °C (41 to 95 °F) When stored –25 to 60 °C (–13 to 140 °F) Humidity When operating 15 to 80% (without condensation) When stored 15 to 85% (without condensation) Operating conditions Ordinary office or home conditions.

  • Page 255: Standards And Approvals

    Standards and Approvals Standards and Approvals for European Models......256 Standards and Approvals for U.S. Models....... . 256...

  • Page 256: Standards And Approvals For European Models

    The following models are CE marked and in compliance with all the applicable EU Directives. For further details, visit the following website to access the full declaration of conformities containing reference to the Directives and harmonized standards used to declare conformity. http://www.epson.eu/conformity J382A A461H, A462E Standards and Approvals for U.S.

  • Page 257: Where To Get Help

    Contacting Epson Support........

  • Page 258: Technical Support Web Site

    Depending on the product, the dial list data for fax and/or network settings may be stored in the product’s memory. Due to breakdown or repair of a product, data and/or settings may be lost. Epson shall not be responsible for the loss of any data, for backing up or recovering data and/or settings even during a warranty period.

  • Page 259: Help For Users In Singapore

    ❏ Enquiries on repair service and warranty Repair service center: http://www.tekcare.com.tw/branchMap.page TekCare corporation is an authorized service center for Epson Taiwan Technology & Trading Ltd. Help for Users in Singapore Sources of information, support, and services available from Epson Singapore are: World Wide Web http://www.epson.com.sg...

  • Page 260: Help For Users In Vietnam

    Where to Get Help > > Contacting Epson Support Help for Users in Indonesia Epson Call Centre Phone: 66-2685-9899 Email: support@eth.epson.co.th Our Call Centre team can help you with the following over the phone: ❏ Sales enquiries and product information ❏...
  • Page 261 Where to Get Help > > Contacting Epson Support Help for Users in Indonesia Province Company Name Address Phone E-mail NORTH ESC MEDAN Jl. Bambu 2 Komplek Graha Niaga Nomor (+6261) 42066090 / 42066091 SUMATERA A-4, Medan - North Sumatera mdn-adm@epson-indonesia.co.id...

  • Page 262: Help For Users In Hong Kong

    To obtain technical support as well as other after-sales services, users are welcome to contact Epson Hong Kong Limited. Internet Home Page http://www.epson.com.hk Epson Hong Kong has established a local home page in both Chinese and English on the Internet to provide users with the following information: ❏ Product information ❏ Answers to Frequently Asked Questions (FAQs) ❏...

  • Page 263: Help For Users In India

    Accessible 9am to 6pm, Monday through Saturday (Except public holidays) Help for Users in the Philippines To obtain technical support as well as other after sales services, users are welcome to contact the Epson Philippines Corporation at the telephone, fax numbers and e-mail address below: World Wide Web http://www.epson.com.ph...

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