Model XL2, XL201, XL202, XL203, XL204, XL205, XL212, XL220, XL222, XL223,
XL3, XL301, XL302, XL303, XL304, XL305, XL307, XL310, XL311,
XL312, XL314, XL320, XL323, XL325, XL326, XL327, XL330
Compaq Diagnostics
Compaq Diagnostics is installed on the hard drive of the Notebook. Run the Diagnostic utilities when
you want to view or test system information, and if you have installed or connected devices. If you
run Compaq Diagnostics from a diskette, ensure that the diagnostic program is version 10.11 or
later.
The Diagnostics menu includes the following utilities:
Computer Checkup (TEST)
•
View System Information (INSPECT)
•
Diagnostic Error Codes
•
Troubleshooting without Diagnostics
•
Before Replacing Parts
•
Solving Minor Problems
•
Solving Hard Drive Problems
•
Solving Hardware Installation Problems
•
Solving Keyboard/Numeric Keypad Problems
•
Solving Memory Problems
•
Solving PC Card Problems
•
Solving Power Problems
•
Solving Printer Problems
•
Solving TouchPad/Pointing Device Problems
•
Contacting Compaq Support
•
If you have a problem you cannot solve, run the Diagnostics utilities before calling for support. Run
Computer Checkup, and select to save the device list to a file and print or save the log of errors. Run
the View System Information (INSPECT) utility and select to print or save that information. Have the
files or the printed information available when you call for support.
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