Contacting Customer Care by e-mail or
telephone
If the notebook is connected to the Internet, select Start > Help
and Support to get help by e-mail or to access Customer Care
telephone numbers.
Taking the notebook to a service partner
If Customer Care advises you to take your notebook to a service
partner, be sure to provide the service partner with the
information listed in "Preparing to call Customer Care" earlier in
this appendix. In addition, be sure to delete all passwords or to
disclose all passwords to the service partner.
For information about deleting a Microsoft Windows password,
select Start > Help and Support. (The deletion procedures vary
according to the types of Windows passwords you have set).
Getting Started
Troubleshooting
A–9