Page 1 Maintenance and Service Guide HP Compaq nc6140 Notebook PC Document Part Number: 409813-001 January 2006 This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides comprehensive information on identifying computer features, components, and spare parts; troubleshooting computer problems; and performing...
Page 2 The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Page 3: Table Of Contents
Obtaining the Support Software CD ... . . 3–3 Software Updates and the HP Web Site ..3–3 Maintenance and Service Guide...
Page 4 Contents 3.2 System Recovery......3–7 Safeguarding Your Data ..... . 3–7 Altiris Local Recovery .
Page 5 Contents 6 Removal and Replacement Procedures 6.1 Serial Number ......6–2 6.2 Disassembly Sequence Chart .
Page 6: Specifications
Contents 7 Specifications A Connector Pin Assignments B Power Cord Set Requirements Screw Listing D Display Component Recycling Index Maintenance and Service Guide...
Page 7: Product Description
Product Description The HP Compaq nc6140 Notebook PC offers advanced modularity, Intel® Pentium® M processors, and extensive multimedia support. HP Compaq nc6140 Notebook PC Maintenance and Service Guide 1–1...
Page 8: Features
Product Description 1.1 Features ■ Intel Pentium M 2.0- and 1.86-GHz processors, varying by computer model ■ The following displays are available, varying by computer model: ❏ 15.0-inch, SXGA+WVA, TFT (1400 × 1050) with over 16.8 million colors ❏ 15.0-inch, XGA, TFT (1280 × 800) with over 16.8 million colors ■...
Page 9 ■ External 65-watt AC adapter with 3-wire power cord, varying by computer model ■ 6-cell Li-Ion battery pack ■ Stereo speakers ■ Volume up, volume mute, and volume down buttons ■ Support for the following optical drives: ❏ DVD±RW and CD-RW Combo Drive ❏...
Page 10: Resetting The Computer
Product Description 1.2 Resetting the Computer If the computer you are servicing has an unknown password, follow these steps to clear the password. These steps also clear CMOS: 1. Prepare the computer for disassembly (refer to “Preparing the Computer for Disassembly,” information).
Page 11: Power Management
1.3 Power Management The computer comes with power management features that extend battery operating time and conserve power. The computer supports the following power management features: ■ Standby ■ Hibernation ■ Setting customization by the user ■ Hotkeys for setting the level of performance ■...
Page 12: External Components
Product Description 1.4 External Components The external components on the front of the computer are shown below and described in Table 1-1. Front Components Item Component Infrared port Wireless light Power light 1–6 Table 1-1 Front Components Function Provides wireless communication between the computer and an optional IrDA-compliant device.
Page 13 Front Components (Continued) Item Component Battery light Drive light Stereo speakers (2) Display release latch 6-in-1 Digital Media Slot 6-in-1 Digital Media Slot light Maintenance and Service Guide Table 1-1 Function ■ Amber: A battery pack is charging. ■ Green: A battery pack is close to full charge capacity.
Page 14 Product Description The external components on the right side of the computer are shown below and described in Table 1-2. Right-Side Components 1–8 Maintenance and Service Guide...
Page 15: Right-Side Components
Item Component Audio-out (headphone) jack Audio-in (microphone) jack USB ports (2) Optical drive Serial port Maintenance and Service Guide Table 1-2 Right-Side Components Function Connect optional headphones or powered stereo speakers. Also connects the audio function of an audio/video device such as a television or VCR.
Page 16: Left-Side Components
Product Description The external components on the left side of the computer are shown below and described in Table 1-3. Left-Side Components Item Component USB ports (2) External monitor port 1–10 Table 1-3 Left-Side Components Function Connect USB 1.1- and 2.0-compliant devices to the computer using a standard USB cable, or connect an optional External MultiBay II to the computer.
Page 17 Left-Side Components (Continued) Item Component Exhaust vent RJ-11 (modem) jack RJ-45 (network) jack 1394 port PC Card slots PC Card eject buttons Maintenance and Service Guide Table 1-3 Function Provides airflow to cool internal components. Ä To prevent overheating, do not obstruct vents.
Page 18 Product Description The external components on the rear panel of the computer are shown below and described in Table 1-4. Rear Panel Components 1–12 Maintenance and Service Guide...
Page 19: Rear Panel Components
Item Component Security cable slot Battery bay Power connector Parallel port S-Video-out jack Maintenance and Service Guide Table 1-4 Rear Panel Components Function Attaches an optional security cable to the computer. Ä Security solutions are designed to act as deterrents. These deterrents may not prevent a product from being mishandled or stolen.
Page 20 Product Description The standard keyboard components of the computer are shown below and described in Table 1-5. Standard Keyboard Components 1–14 Maintenance and Service Guide...
Page 21 Standard Keyboard Components Item Component fn key caps lock key f1 to f12 keys (12) num lock key Keypad keys (15) Arrow keys Windows applications key Windows logo key Maintenance and Service Guide Table 1-5 Function Executes frequently used system functions when pressed in combination with a function key or the esc key.
Page 22 Product Description The computer top components are shown below and described in Table 1-6. Top Components, Part 1 Item Component Power light Power button 1–16 Table 1-6 Top Components, Part 1 Function ■ On: The computer is turned on. ■ Blinking: The computer is in standby, ■...
Page 23 Top Components, Part 1 (Continued) Item Component Display lid switch Info Center button Presentation mode button Wireless button Wireless light Caps lock light Num lock light Volume mute button Volume down button Volume up button Maintenance and Service Guide Table 1-6 Function ■...
Page 24 Product Description The computer top components are continued below and described in Table 1-7. Top Components, Part 2 1–18 Maintenance and Service Guide...
Page 25 Item Component Pointing stick Left/right pointing stick buttons TouchPad Left/right TouchPad buttons TouchPad scroll zone Maintenance and Service Guide Table 1-7 Top Components, Part 2 Function Moves the pointer and selects or activates items on the screen. Function like the left and right buttons on an external mouse.
Page 26: Bottom Components
Product Description The external components on the bottom of the computer are shown below and described in Table 1-8. Bottom Components Item Component Primary battery bay Primary battery locking latch Docking connector 1–20 Table 1-8 Bottom Components Function Holds the primary battery pack. Secures the primary battery pack into the battery bay.
Page 27 Bottom Components (Continued) Item Component Memory module compartment Mini PCI compartment Hard drive bay Primary battery release latch Travel battery connector Maintenance and Service Guide Table 1-8 Function Contains 2 memory slots that support replaceable memory modules. The number of preinstalled memory modules varies by computer model.
Page 28: Design Overview
Product Description 1.5 Design Overview This section presents a design overview of key parts and features of the computer. Refer to to identify replacement parts, and Replacement Procedures,” The system board provides the following device connections: ■ Memory module ■ Mini PCI communications devices ■...
Page 29: Troubleshooting
Å WARNING: Only authorized technicians trained by HP should repair this equipment. All troubleshooting and repair procedures are detailed to allow only subassembly-/module-level repair. Because of the complexity of the individual boards and subassemblies, do not attempt to make repairs at the component level or modifications to any printed wiring board.
Page 30: Selecting From The Main Menu
Troubleshooting 2. Select the Main, Security, Advanced, or Tools menu. 3. To close Computer Setup and restart the computer: ❏ Select Exit > Exit Saving Changes, and then press – or – ❏ Select Exit > Exit Discarding Changes, and then press –...
Page 31: Selecting From The Security Menu
Selecting from the Security Menu Select Administrator Password Power-on Password DriveLock Passwords Password Options (Password options can be selected only when a power-on password has been set.) Device Security *Not applicable to SuperDisk LS-120 drives. Maintenance and Service Guide Table 2-2 Security Menu To Do This Enter, change, or delete an Administrator...
Page 32: Selecting From The Advanced Menu
Troubleshooting Selecting from the Advanced Menu Select Language Boot Order Accessibility Options Video Memory Selecting from the Tools Menu Select Hard Drive Self Test 2–4 Table 2-3 Advanced Menu To Do This Change the Computer Setup language. Enable/disable MultiBoot, which sets a startup sequence that can include most bootable devices and media in the system.
Page 33: Troubleshooting Flowcharts
2.2 Troubleshooting Flowcharts Troubleshooting Flowcharts Overview Flowchart Description “Flowchart 2.1—Initial Troubleshooting” “Flowchart 2.2—No Power, Part 1” “Flowchart 2.3—No Power, Part 2” “Flowchart 2.4—No Power, Part 3” “Flowchart 2.5—No Power, Part 4” “Flowchart 2.6—No Video, Part 1” “Flowchart 2.7—No Video, Part 2” “Flowchart 2.8—Nonfunctioning Docking Device (if applicable)”...
Page 34 Troubleshooting Troubleshooting Flowcharts Overview (Continued) Flowchart Description 2.14 “Flowchart 2.14—No OS Loading, Optical Drive” 2.15 “Flowchart 2.15—No Audio, Part 1” 2.16 “Flowchart 2.16—No Audio, Part 2” 2.17 “Flowchart 2.17—Nonfunctioning Device” 2.18 “Flowchart 2.18—Nonfunctioning Keyboard” 2.19 “Flowchart 2.19—Nonfunctioning Pointing Device” 2.20 “Flowchart 2.20—No Network/Modem Connection”...
Page 35: Flowchart 2.1—Initial Troubleshooting
Flowchart 2.1—Initial Troubleshooting Begin troubleshooting. Is there power? Beeps, LEDs, or error messages? Is there video? (no boot) Is the OS loading? Is there sound? Maintenance and Service Guide Go to “Flowchart 2.2—No Power, Part 1.” Check LED board, speaker connections.
Page 36: Flowchart 2.2—No Power, Part
Troubleshooting Flowchart 2.2—No Power, Part 1 No power (power LED is off). Remove from docking device (if applicable). Power up on battery power? Power up on AC power? Power up in docking device? 1. Reset the power cables in the docking device and at the AC outlet.
Page 37: Flowchart 2.3—No Power, Part
Flowchart 2.3—No Power, Part 2 Continued from “Flowchart 2.2—No Power, Part 1.” Visually check for debris in battery socket and clean if necessary. Power on? Check battery by recharging it, moving it to another computer, or replacing it. Power on? Done Maintenance and Service Guide Done...
Page 38: Flowchart 2.4—No Power, Part
Troubleshooting Flowchart 2.4—No Power, Part 3 Continued from “Flowchart 2.3—No Power, Part 2.” Plug directly into AC outlet. Power LED Reseat AC adapter in computer and at power source. Power on? Power outlet active? Replace power cord. Power on? 2–10 Done Done Internal or...
Page 39: Flowchart 2.5—No Power, Part
Flowchart 2.5—No Power, Part 4 Continued from “Flowchart 2.4—No Power, Part 3.” Open computer. Loose or damaged parts? Close computer and retest. Power on? Done Maintenance and Service Guide Reseat loose components and boards and replace damaged items. Replace the following items (if applicable). Check computer operation after each replacement: 1.
Page 40: Flowchart 2.6—No Video, Part
Troubleshooting Flowchart 2.6—No Video, Part 1 No video. Docking Device Stand-alone or docking device? Stand-alone Internal or external display*? Internal External Adjust brightness. Video OK? Replace the following one at a time. Test after each replacement. Check for bent pins on cable. Video OK? Done 2–12...
Page 41: Flowchart 2.7—No Video, Part
Flowchart 2.7—No Video, Part 2 Continued from “Flowchart 2.6—No Video, Part 1.” Remove computer from docking device, if connected. Adjust display brightness. Video OK? Check that computer is properly seated in docking device, for bent pins on cable, and for monitor connection.
Page 42 Troubleshooting Flowchart 2.8—Nonfunctioning Docking Device (if applicable) Nonfunctioning docking device. Reset power cord in docking device and power outlet. Check voltage setting on docking device. Reset monitor cable connector at docking device. Docking device operating? Replace docking device. 2–14 Reinstall computer into docking device.
Page 43: Flowchart 2.9—No Operating System (Os) Loading
Flowchart 2.9—No Operating System (OS) Loading No OS loading.* Reset power cord in docking device and power outlet. *NOTE: Before beginning troubleshooting, always check cable connections, cable ends, and drives for bent or damaged pins. Maintenance and Service Guide No OS loading from hard drive, go to “Flowchart 2.10—No OS Loading, Hard Drive, Part 1.”...
Page 44 Troubleshooting Flowchart 2.10—No OS Loading, Hard Drive, Part 1 OS not loading from hard drive. Nonsystem disk message? Reseat external hard drive. OS loading? Boot from Check the Setup utility for correct booting order. Boot from hard drive? Done 2–16 Go to “Flowchart 2.11—No OS...
Page 45 Flowchart 2.11—No OS Loading, Hard Drive, Part 2 Continued from “Flowchart 2.10—No OS Loading, Hard Drive, Part 1.” 1. Replace CD or diskette in 2. Replace system drive? Remove diskette and reboot. Boot from hard drive? Boot 2.13—No OS from diskette drive? Diskette Drive.”...
Page 46 Troubleshooting Flowchart 2.12—No OS Loading, Hard Drive, Part 3 Continued from “Flowchart 2.11—No OS Loading, Hard Drive, Part 2.” System files on hard drive? Virus hard drive? Run SCANDISK and check for bad sectors. Can bad sectors be fixed? Fix bad sectors.
Page 47: Flowchart 2.13—No Os Loading, Diskette Drive
Flowchart 2.13—No OS Loading, Diskette Drive OS not loading from diskette drive. Nonsystem disk message? Boot from another device? Diskette drive enabled in the Setup Utility? Is diskette drive boot order correct? Change boot priority using 2.17—Nonfunctioning the Setup Utility. Maintenance and Service Guide Reseat diskette drive.
Page 48 Troubleshooting Flowchart 2.14—No OS Loading, Optical Drive No OS loading from CD-ROM or DVD-ROM drive. Boots from CD or DVD? Reseat drive. 2–20 Disc in drive? Install bootable disc. bootable disc. Done Boots from CD or DVD? Booting from another 2.17—Nonfunctioning device? Reset the computer.
Page 49 Flowchart 2.15—No Audio, Part 1 No audio. Computer in docking device (if applicable)? Go to “Flowchart 2.16—No Audio, Part 2.” 2.17—Nonfunctioning Maintenance and Service Guide Turn up audio internally or externally. Undock docking device. Go to “Flowchart Device.” Troubleshooting Audio? Done Go to Internal...
Page 50 Troubleshooting Flowchart 2.16—No Audio, Part 2 Continued from “Flowchart 2.15—No Audio, Part 1.” Audio driver in OS configured? Correct drivers for application? Connect to external speaker. Audio? 2–22 Reload audio drivers. Load drivers and set configuration in OS. Replace audio board and speaker connections...
Page 51 Flowchart 2.17—Nonfunctioning Device Unplug the nonfunctioning device from the computer and inspect cables and plugs for bent or broken pins or Clear CMOS. Reattach device. Close computer, plug in power, and reboot. Device boots properly? Done Maintenance and Service Guide Nonfunctioning device.
Page 52 Troubleshooting Flowchart 2.18—Nonfunctioning Keyboard Keyboard not operating properly. Connect computer to good external keyboard. External device works? Reseat internal keyboard connector (if applicable). Done 2–24 Replace system board. Replace internal keyboard or cable. Replace system board. Done Maintenance and Service Guide...
Page 53 Flowchart 2.19—Nonfunctioning Pointing Device Pointing device not operating properly. Connect computer to good external pointing device. External device works? Reseat internal pointing device connector (if applicable). Done Maintenance and Service Guide Replace system board. Replace internal pointing device or cable. Replace system board.
Page 54 Troubleshooting Flowchart 2.20—No Network/Modem Connection No network or modem connection. Network or modem jack active? Digital line? NIC/modem configured in OS? Disconnect all power from the computer and open. Reseat NIC/modem (if applicable). 2–26 Replace jack or have jack activated. Connect to nondigital line.
Page 55: Software Update And Recovery
3.1 Software Updates To stay current with the newest technology and maintain optimal performance, install the latest versions of HP software on your computer as they become available. To update HP software: 1. Identify your computer model, product category, and series or family.
Page 56: Accessing Computer Information
Software Update and Recovery Accessing Computer Information Before you access the updates for your computer, collect the following information: ■ The product category is Notebook. ■ The product family name and series number are printed on the display bezel. ■ Model information is provided on the serial number label on the bottom of the computer.
Page 57: Obtaining The Support Software Cd
CD, visit the HP Web site at Software Updates and the HP Web Site Most software on the HP Web site is packaged in compressed files called SoftPaqs. Some ROM updates may be packaged in compressed files called ROMPaqs.
Page 58 Software Update and Recovery To download a ROM update: 1. Access the page on the HP Web site that provides software for your computer: ❏ Select Start > Help and Support, and then click a software update link. – or –...
Page 59: Downloading Other Software
Downloading Other Software To download and install software other than a ROM update: 1. Access the page on the HP Web site that provides software for your computer: ❏ Select Start > Help and Support, and then click a software update link.
Page 60 Software Update and Recovery 2. Follow the instructions on the screen to find the software you want to update. 3. At the download area, select the software you want and follow the download instructions on the Web page. ✎ Make a note of the path to the location on your hard drive where the ROM package will be downloaded.
Page 61: System Recovery
3.2 System Recovery The computer system recovery process provides several ways to recover optimal system functionality. For best results, attempt to recover optimal computer functionality by using the following procedures in the order described here. Safeguarding Your Data Software or devices added to the computer can cause your system to become unstable.
Page 62: Using System Restore Points
To restore one of the listed snapshots, drag the snapshot file to the appropriate location on your hard drive. For more information on configuring and using Altiris Local Recovery, visit the HP Web site at or open the software and click Help on the menu bar. Using System Restore Points...
Page 63: Reinstalling Applications
Creating a System Restore Point To create a system restore point: 1. Select Start > Help and Support. 2. Click System Restore. The System Restore window opens. 3. Click Create a restore point, and then click Next. 4. Follow the on-screen instructions. Restoring to a Restore Point To restore the computer to a previous date and time when it was functioning optimally:...
Page 64: Reinstalling Applications From The Hard Drive
Software Update and Recovery The application reinstallation process replaces corrupted system files within the application and reinstalls deleted system files within the application. ■ In most cases: If the application you are reinstalling is still installed on your computer, the reinstallation process does not affect your settings within the application.
Page 65: Repairing The Operating System
Repairing the Operating System To attempt an operating system repair without deleting your personal data, use the Operating System disc that was shipped with the computer: ✎ If your computer does not have an optical drive, you may need to connect to an optional external MultiBay. 1.
Page 66: Reinstalling The Operating System
Software Update and Recovery Reinstalling the Operating System Ä CAUTION: To protect your personal data and the software installed on the computer, back up your data before reinstalling the operating system. See the Windows online Help utility to learn more about backing up your files.
Page 67 4. Press the power button again to turn on the computer. 5. When prompted, press any key to start from the disc. After a few minutes, you may need to select your language, and then the Setup Wizard opens. 6. Press enter A licensing agreement page is displayed.
Page 68: Reinstalling Device Drivers And Other Software
Software Update and Recovery Reinstalling Device Drivers and Other Software After the operating system installation process is complete, you must reinstall drivers. To reinstall drivers, use the Recovery disc included with the computer: 1. While running Windows, insert the Recovery disc into the optical drive.
Page 69: Illustrated Parts Catalog
Illustrated Parts Catalog This chapter provides an illustrated parts breakdown and a reference for spare part numbers. 4.1 Serial Number Location When ordering parts or requesting information, provide the computer serial number and model number located on the bottom of the computer. Serial Number Location Maintenance and Service Guide 4–1...
Page 70: Computer Major Components
Illustrated Parts Catalog 4.2 Computer Major Components Computer Major Components 4–2 Maintenance and Service Guide...
Page 71 Spare Parts: Computer Major Components Item Description Display assemblies (include wireless antenna transceivers and cables) 15.0-inch, SXGA+WVA, TFT 15.0-inch, XGA, TFT Switch cover LED board (includes LED board cable) Keyboard (includes pointing stick cable) Heat sink (includes thermal paste) Processors (include thermal paste) Intel Pentium M 2.0-GHz Intel Pentium M 1.86-GHz Top cover (includes TouchPad)
Page 72 Illustrated Parts Catalog Computer Major Components 4–4 Maintenance and Service Guide...
Page 73 Spare Parts: Computer Major Components (Continued) Item Description Mini Card WWAN module Memory modules (400-MHz DDR2) 1024 MB 512 MB Speaker USB/audio board (includes audio board cable and USB board cable) System board Digital media board (includes digital media board cable) Base enclosure Serial connector module (includes serial connector board cable)
Page 74 Illustrated Parts Catalog Computer Major Components 4–6 Maintenance and Service Guide...
Page 75 Spare Parts: Computer Major Components (Continued) Item Description Optical drives (include bezel) 2X Max DVD±RW and CD-RW Combo Drive 8X Max DVD±RW and CD-RW Combo Drive DVD±RW and CD-RW Double Layer Combo Drive Optical Drive Bracket Kit (10; not illustrated) Bluetooth®...
Page 76: Miscellaneous Plastics Kit
Illustrated Parts Catalog 4.3 Miscellaneous Plastics Kit Spare Part Number Information Item Description Miscellaneous Plastics Kit Includes: Memory module cover (includes 1 captive screw) Hard drive cover (includes 2 captive screws) RTC battery Computer feet (6) PC Card slot space savers (2) 4–8 Table 4-2 Miscellaneous Plastics Kit...
Page 77: Miscellaneous Cable Kit
4.4 Miscellaneous Cable Kit Spare Part Number Information Item Description Miscellaneous Cable Kit Includes: TouchPad cable LED board cable Modem cable Audio board cable USB board cable Serial connector module cable Bluetooth cable Maintenance and Service Guide Table 4-3 Miscellaneous Cable Kit Illustrated Parts Catalog Spare Part Number...
Page 78: Mass Storage Devices
Illustrated Parts Catalog 4.5 Mass Storage Devices Spare Part Number Information Item Description Hard drives (include frame and connector) 5400-rpm, 60-GB 5400-rpm, 40-GB Optical drives (include bezel) 2X Max DVD±RW and CD-RW Combo Drive 8X Max DVD±RW and CD-RW Combo Drive DVD±RW and CD-RW Double Layer Combo Drive 4–10 Table 4-4...
Page 79: Miscellaneous (Not Illustrated)
4.6 Miscellaneous (Not Illustrated) Miscellaneous (Not Illustrated) Description 8-cell travel battery 65-watt AC adapter HP Docking Station Miscellaneous Plastics Kit External MultiBay II External MultiBay II power cable and stand HP Docking Station MultiBay 8X DVD-ROM Drive MultiBay 24X DVD/CD-RW Combo Drive...
Page 80: Sequential Part Number Listing
373901-001 802.11a/b/g combination WLAN Mini PCI module for use in the rest of the world 374803-001 HP Docking Station 375557-001 2X Max DVD±RW and CD-RW Combo Drive, includes bezel 378222-001 Intel Pentium M 1.86-GHz processor, includes thermal paste 378223-001 Intel Pentium M 2.0-GHz processor, includes thermal paste...
Page 81 378236-001 Miscellaneous Plastics Kit 378237-001 Speaker 379799-001 Heat sink, includes thermal paste 380089-001 HP Docking Station Miscellaneous Plastics Kit 381709-001 Miscellaneous Cable Kit 390685-001 802.11a/b/g combination WLAN Mini PCI module for use in North America 396830-001 Top cover, includes TouchPad...
Page 82 Illustrated Parts Catalog Sequential Part Number Listing (Continued) Spare Part Number Description 408728-001 60-GB hard drive, 5400-rpm, includes frame and connector 408729-001 DVD±RW and CD-RW Double Layer Combo Drive 408730-001 8X Max DVD±RW and CD-RW Combo Drive 410387-001 USB/audio board, includes audio board cable and USB board cable 410388-001 Serial connector board, includes serial connector board cable...
Page 83: Removal And Replacement Preliminaries
Removal and Replacement This chapter provides essential information for proper and safe removal and replacement service. 5.1 Tools Required You will need the following tools to complete the removal and replacement procedures: ■ Magnetic screwdriver ■ Phillips P0 screwdriver ■ Torx8 screwdriver ■...
Page 84: Service Considerations
Removal and Replacement Preliminaries 5.2 Service Considerations The following sections include some of the considerations that you should keep in mind during disassembly and assembly procedures. ✎ As you remove each subassembly from the computer, place the subassembly (and all accompanying screws) away from the work area to prevent damage.
Page 85: Preventing Damage To Removable Drives
5.3 Preventing Damage to Removable Drives Removable drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a removable drive, or loss of information, observe the following precautions: ■ Before removing or inserting a hard drive, shut down the computer.
Page 86: Preventing Electrostatic Damage
Removal and Replacement Preliminaries 5.4 Preventing Electrostatic Damage Many electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, the discharge contains enough power to alter device parameters or melt silicon junctions.
Page 87: Packaging And Transporting Precautions
5.5 Packaging and Transporting Precautions Use the following grounding precautions when packaging and transporting equipment: ■ To avoid hand contact, transport products in static-safe containers, such as tubes, bags, or boxes. ■ Protect all electrostatic-sensitive parts and assemblies with conductive or approved containers or packaging. ■...
Page 88: Workstation Precautions
Removal and Replacement Preliminaries 5.6 Workstation Precautions Use the following grounding precautions at workstations: ■ Cover the workstation with approved static-shielding material (refer to ■ Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment. ■...
Page 89 ■ When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps) can be used at standing workstations and are compatible with most types of shoes or boots. On conductive floors or dissipative floor mats, use foot straps on both feet with a minimum of one megohm resistance between the operator and ground.
Page 90: Typical Electrostatic Voltage Levels
Removal and Replacement Preliminaries Table 5-1 shows how humidity affects the electrostatic voltage levels generated by different activities. Typical Electrostatic Voltage Levels Event Walking across carpet Walking across vinyl floor Motions of bench worker Removing DIPS from plastic tube Removing DIPS from vinyl tray Removing DIPS from Styrofoam Removing bubble pack from PCB Packing PCBs in foam-lined box...
Page 91: Removal And Replacement Procedures
Removal and Replacement Procedures This chapter provides removal and replacement procedures. There are 71 screws and screw locks, in 13 different sizes, that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw and screw lock size and location during removal and replacement.
Page 92: Serial Number
Removal and Replacement Procedures 6.1 Serial Number Report the computer serial number to HP when requesting information or ordering spare parts. The serial number is located on the bottom of the computer. Serial Number Location 6–2 Maintenance and Service Guide...
Page 93: Disassembly Sequence Chart
6.2 Disassembly Sequence Chart Use the chart below to determine the section number to be referenced when removing computer components. Disassembly Sequence Chart Section Description Preparing the Computer for Disassembly Battery pack Hard Drive Computer Feet Bluetooth Module External Memory Module Mini PCI Module Å...
Page 94 Removal and Replacement Procedures Disassembly Sequence Chart (Continued) Section Description 6.10 Keyboard 6.11 6.12 Heat Sink 6.13 Processor 6.14 Internal Memory Module 6.15 RTC Battery 6.16 Switch Cover 6.17 LED Board 6.18 Display Assembly 6.19 Top Cover 6.20 Speaker 6.21 Digital Media Board 6.22 Modem Module...
Page 95: Preparing The Computer For Disassembly
6.3 Preparing the Computer for Disassembly Before you begin any removal or installation procedures: 1. Shut down the computer. If you are unsure whether the computer is off or in hibernation, turn the computer on, and then shut it down through the operating system. 2.
Page 96 Removal and Replacement Procedures b. Slide and hold the battery pack lock latch 1 to the right. c. Slide the battery pack release latch 2 to the right. (The battery pack disengages from the computer.) d. Slide the battery pack 3 straight back and remove it. Removing the Battery Pack Reverse the above procedure to install the battery pack.
Page 97: Hard Drive
6.4 Hard Drive Hard Drive Spare Part Number Information 5400-rpm, 60-GB 5400-rpm, 40-GB 1. Prepare the computer for disassembly (refer to 2. Position the computer with the front toward you. 3. Loosen the two Phillips PM2.0×4.0 screws 1 that secure the hard drive cover to the computer.
Page 98 Removal and Replacement Procedures 6. Loosen the Phillips PM2.5×13.0 spring-loaded hard drive retention screw 1. 7. Grasp the mylar tab 2 on the hard drive and slide the hard drive to the right 3 to disconnect it from the system board. 8.
Page 99 9. Remove the four Phillips PM3.0×4.0 hard drive cover screws 1 from each side of the hard drive. 10. Remove the two Phillips PM2.0×4.0 hard drive connector screws 2 from the front of the hard drive. 11. Lift the cover 3 straight up to remove if from the hard drive. 12.
Page 100: Computer Feet
Removal and Replacement Procedures 6.5 Computer Feet The computer feet are adhesive-backed rubber pads. The feet are included in the Miscellaneous Plastics Kit, spare part number 378236-001. Replacing the Computer Feet 6–10 Maintenance and Service Guide...
Page 101: Bluetooth Module
6.6 Bluetooth Module Bluetooth Module Spare Part Number Information Bluetooth module (includes Bluetooth cable) 1. Prepare the computer for disassembly (refer to 2. Remove the hard drive 3. Slide the Bluetooth module 1 out of the clip in the hard drive compartment.
Page 102: External Memory Module
Removal and Replacement Procedures 6.7 External Memory Module Memory Module Spare Part Number Information 1024 MB 512 MB 1. Prepare the computer for disassembly (refer to 2. Position the computer with the front toward you. 6–12 336579-001 336578-001 Section Maintenance and Service Guide 6.3).
Page 103 3. Loosen the Phillips PM2.0×4.0 screw 1 that secures the memory module cover to the computer. 4. Lift the rear edge of the cover 2 up and swing it toward you. 5. Remove the memory module cover. ✎ The memory module cover is included in the Miscellaneous Plastics Kit, spare part number 378236-001.
Page 104 Removal and Replacement Procedures 6. Spread the retaining tabs 1 on each side of the memory module socket to release the memory module. (The edge of the module opposite the socket rises away from the computer.) 7. Slide the module 2 away from the socket at an angle. 8.
Page 105: Mini Pci Module
6.8 Mini PCI Module Mini PCI Communications Module Spare Part Number Information 802.11a/b/g combination WLAN module, for use in North America 802.11a/b/g combination WLAN module, for use in most of the world 802.11a/b/g combination WLAN module, for use in the rest of the world 1.
Page 106 Removal and Replacement Procedures 4. Make note of which antenna cable is attached to which antenna clip on the Mini PCI communications module before disconnecting the cables, then disconnect the auxiliary and main antenna cables 1 from the Mini PCI communications module.
Page 107: Optical Drive
6.9 Optical Drive Optical Drive Spare Part Number Information 8X Max DVD-ROM drive 24X Max DVD/CD-RW Combo Drive 2X Max DVD±RW and CD-RW Combo Drive 8X Max DVD±RW and CD-RW Combo Drive DVD±RW and CD-RW Double Layer Combo Drive 1. Prepare the computer for disassembly 2.
Page 108 Removal and Replacement Procedures 4. Remove the Torx8 T8M2.0×9.0 screw 1 that secures the optical drive to the computer. 5. Insert a thin tool, such as an unbent paper clip 2, into the media tray release hole and release the media tray. 6.
Page 109 8. If it is necessary to replace the optical drive bracket, remove the two Phillips PM2.0×4.0 screws 1 that secure the bracket to the optical drive. 9. Remove the optical drive bracket 2. ✎ The optical drive bracket is available in the Optical Drive Bracket Kit, spare part number 404738-001.
Page 110: Keyboard
Removal and Replacement Procedures 6.10 Keyboard Keyboard Spare Part Number Information Keyboard (includes pointing stick cable) 1. Prepare the computer for disassembly 2. Remove the memory module cover 3. Remove the two Torx8 T8M2.0×9.0 screws that secure the keyboard to the computer. Removing the Keyboard Screws 6–20 398609-001...
Page 111 Removal and Replacement Procedures 4. Turn the computer display-side up with the front toward you. 5. Open the computer as far as possible. 6. Slide the 4 keyboard retaining latches toward you. Releasing the Keyboard Latches Maintenance and Service Guide 6–21...
Page 112 Removal and Replacement Procedures 7. Lift the rear edge of the keyboard up and swing it toward you until it rests on the palm rest. Releasing the Keyboard 6–22 Maintenance and Service Guide...
Page 113 8. Release the zero insertion force (ZIF) connector 1 to which the keyboard cable is attached and disconnect the keyboard cable 2. 9. Release the ZIF connector 3 to which the pointing stick cable is attached and disconnect the pointing stick cable 4. Disconnecting the Keyboard and Pointing Stick Cables 10.
Page 114: Fan
Removal and Replacement Procedures 6.11 Fan Fan Spare Part Number Information 1. Prepare the computer for disassembly 2. Release the keyboard 3. Disconnect the fan cable 1 from the system board. 4. Loosen the two Phillips PM2.0×7.0 screws 2 that secure the fan to the computer.
Page 115: Heat Sink
Removal and Replacement Procedures 6.12 Heat Sink Heat Sink Spare Part Number Information Heat sink (includes thermal paste) 379799-001 1. Prepare the computer for disassembly (Section 6.3). 2. Release the keyboard (Section 6.10). 3. Remove the fan (Section 6.11). Maintenance and Service Guide 6–25...
Page 116 Removal and Replacement Procedures 4. Loosen the four Phillips PM2.0×8.0 shoulder screws 1 that secure the heat sink to the computer. 5. Lift the right side of the heat sink 2 to disengage it from the processor. 6. Slide the heat sink 3 to the right to remove it. ✎...
Page 117: Processor
6.13 Processor Processor Spare Part Number Information Intel Pentium M 2.0-GHz Intel Pentium M 1.86-GHz 1. Prepare the computer for disassembly 2. Release the keyboard 3. Remove the fan 4. Remove the heat sink Maintenance and Service Guide Removal and Replacement Procedures (Section 6.10).
Page 118: Internal Memory Module
Removal and Replacement Procedures 5. Use a flat-bladed screwdriver to turn the processor locking screw 1 one-quarter turn counterclockwise until you hear a click. 6. Lift the processor 2 straight up and remove it. ✎ The gold triangle 3 on the processor should be aligned in the front right corner when you install the processor.
Page 119 1. Prepare the computer for disassembly 2. Release the keyboard 3. Spread the retaining tabs 1 on each side of the memory module socket to release the memory module. (The edge of the module opposite the socket rises away from the computer.) 4.
Page 120: Rtc Battery
Removal and Replacement Procedures 6.15 RTC Battery ✎ The RTC battery is included in the Miscellaneous Plastics Kit, spare part number 378236-001. 1. Prepare the computer for disassembly 2. Release the keyboard 3. Disconnect the RTC battery cable 1 from the system board. 4.
Page 121: Switch Cover
6.16 Switch Cover Switch Cover Spare Part Number Information Switch cover 1. Prepare the computer for disassembly 2. Remove the keyboard 3. Turn the computer upside down with the rear panel toward you. 4. Remove the two Torx8 T8M2.0×2.0 screws that secure the switch cover to the computer.
Page 122 Removal and Replacement Procedures 5. Turn the computer display-side up with front toward you. 6. Open the computer as far as possible. 7. Disconnect the LED board cable 1 from the system board. 8. Insert a flat-bladed screwdriver into the four notches 2 on the front edge of the switch cover 3 and lift up until the cover disengages from the computer.
Page 123: Led Board
Removal and Replacement Procedures 6.17 LED Board LED Board Spare Part Number Information LED board (includes LED board cable) 410389-001 1. Prepare the computer for disassembly (Section 6.3). 2. Remove the keyboard (Section 6.10). 3. Remove the switch cover (Section 6.16).
Page 124 Removal and Replacement Procedures 6. Remove the four Phillips PM1.5×4.0 screws 1 that secure the LED board to the switch cover. 7. Remove the LED board 2. 8. If it is necessary to replace the LED board cable 3, disconnect the cable from the LED board. Removing the LED Board Reverse the above procedure to install the LED board.
Page 125: Display Assembly
6.18 Display Assembly Display Assembly Spare Part Number Information 15.0-inch, SXGA+WVA, TFT 15.0-inch, XGA, TFT 1. Prepare the computer for disassembly 2. Remove the memory compartment cover disconnect the wireless antenna cables from the Mini PCI module 3. Remove the keyboard 4.
Page 126 Removal and Replacement Procedures 5. Disconnect the display cable 1 from the system board. 6. Remove the WLAN antenna cables 2 from the routing channels in the base enclosure. 7. Make note of which antenna cable is attached to which antenna clip on the Mini Card WWAN module before disconnecting the cables, then disconnect the cables 3 from the Mini Card WWAN module.
Page 127 9. Swing the display assembly into a partially closed position. 10. Position the computer with the rear panel toward you. Ä CAUTION: Support the display assembly when removing the following screws. Failure to support the display assembly can result in damage to the display assembly and other computer components.
Page 128: Top Cover
Removal and Replacement Procedures 6.19 Top Cover Top Cover Spare Part Number Information Top cover (include TouchPad) Pointing stick board (for use only with computer models with Dual Stick pointing devices) 1. Prepare the computer for disassembly and then remove the following components: a.
Page 129 Removal and Replacement Procedures 3. Remove the thirteen Torx8 T8M2.5×9.0 screws that secure the top cover to the computer. Removing the Top Cover Screws, Part 1 Maintenance and Service Guide 6–39...
Page 130 Removal and Replacement Procedures 4. Turn the computer right-side up with the front toward you. 5. Disconnect the TouchPad cable 1 from the system board. 6. Remove the two Torx8 T8M2.5×9.0 screws 2 that secure the top cover to the computer. Removing the Top Cover Screws, Part 2 6–40 Maintenance and Service Guide...
Page 131 Removal and Replacement Procedures 7. Disconnect the RTC battery cable from the system board. Disconnecting the RTC Battery Cable Maintenance and Service Guide 6–41...
Page 132 Removal and Replacement Procedures 8. Lift up the rear edge of the top cover 1 until it disengages from the base enclosure. 9. Swing the top cover 2 toward you until the left and right sides of the top cover disengage from the base enclosure. 10.
Page 133: Speaker
6.20 Speaker Speaker Spare Part Number Information Speaker 1. Prepare the computer for disassembly and then remove the following components: a. Hard drive b. Memory module cover c. Optical drive d. Keyboard e. Switch cover f. Display assembly g. Top cover Maintenance and Service Guide Removal and Replacement Procedures (Section...
Page 134 Removal and Replacement Procedures 2. Disconnect the speaker cable from the system board. Disconnecting the Speaker Cable 6–44 Maintenance and Service Guide...
Page 135 3. Remove the six Torx8 T8M2.0×4.0 screws 1 that secure the speaker to the computer. 4. Lift the speaker 2 until it clears the system board. 5. Slide the speaker 3 toward you and remove it. Removing the Speaker Reverse the above procedure to install the speaker. Maintenance and Service Guide Removal and Replacement Procedures 6–45...
Page 136: Digital Media Board
Removal and Replacement Procedures 6.21 Digital Media Board Digital Media Board Spare Part Number Information Digital media board (includes digital media board cable) 1. Prepare the computer for disassembly and then remove the following components: a. Hard drive b. Memory module cover c.
Page 137 2. Release the ZIF connector to which the digital media board cable is attached and disconnect the digital media board cable 1 from the system board. 3. Remove the digital media board 2. Removing the Digital Media Board Reverse the above procedure to install the digital media board. Maintenance and Service Guide Removal and Replacement Procedures 6–47...
Page 138: Modem Module
Removal and Replacement Procedures 6.22 Modem Module Modem Module Spare Part Number Information Modem module 1. Prepare the computer for disassembly and then remove the following components: a. Hard drive b. Memory module cover c. Optical drive d. Keyboard e. Switch cover f.
Page 139 Removal and Replacement Procedures 2. Remove the modem connector 1 from the clip in the base enclosure. 3. Disconnect the modem cable 2 from the system board. Removing the Modem Module Cable Maintenance and Service Guide 6–49...
Page 140 Removal and Replacement Procedures 4. Remove the two Phillips PM2.5×3.0 screws 1 that secure the modem module to the system board. 5. Lift the front edge of the modem module 2 to disconnect it from the system board. 6. Disconnect the modem cable 3 from the modem module. Removing the Modem Module Reverse the above procedure to install the modem module.
Page 141: Mini Card Wwan Module
6.23 Mini Card WWAN Module Spare Part Number Information Mini Card WWAN Module 1. Prepare the computer for disassembly and then remove the following components: a. Hard drive b. Memory module cover c. Optical drive d. Keyboard e. Switch cover f.
Page 142 Removal and Replacement Procedures 2. Remove the two Phillips PM2.5×3.0 screws 1 that secure the Mini Card WWAN module to the system board. (The edge of the module opposite the socket rises away from the computer.) 3. Remove the Mini Card WWAN module 2 by pulling the module away from the socket at an angle.
Page 143: Usb/Audio Board
6.24 USB/Audio Board USB/Audio Board Spare Part Number Information USB/audio board (includes audio board cable and USB board cable) 1. Prepare the computer for disassembly and then remove the following components: a. Hard drive b. Memory module cover c. Optical drive d.
Page 144 Removal and Replacement Procedures 2. Position the computer with the rear panel toward you. 3. Disconnect the USB cable 1 and audio cable 2 from the system board. 4. Remove the Phillips PM2.0×3.0 screw 3 that secures the USB/audio board and shield to the base enclosure. 5.
Page 145: System Board
6.25 System Board System Board Spare Part Number Information System board ✎ When replacing the system board, ensure that the following components are removed from the defective system board and installed on the replacement system board: ■ Memory modules ■ Mini PCI module ■...
Page 146 Removal and Replacement Procedures l. Digital media board m. USB/audio board 2. Disconnect the serial connector cable 1 and the Bluetooth cable 2 from the system board. 3. Remove the Torx8 T8M2.5×4.0 screw 3 that secures the system board to the base enclosure next to the RJ-11 connector.
Page 147 6. Use the optical drive connector to lift the system board 1 until the power connector 2 is clear of the base enclosure. 7. Slide the system board 3 to the left at an angle and remove it. Removing the System Board Reverse the above procedures to install the system board.
Page 148: Pc Card Assembly
Removal and Replacement Procedures 6.26 PC Card Assembly PC Card Assembly Spare Part Number Information PC Card Assembly 1. Prepare the computer for disassembly and then remove the following components: a. Hard drive b. Bluetooth module c. Optical drive d. Keyboard e.
Page 149 2. Turn the system board upside down with the PC Card eject buttons toward you. 3. Remove the four Phillips PM2.0×3.0 screws that secure the PC Card assembly to the system board. Removing the PC Card Assembly Screws Maintenance and Service Guide Removal and Replacement Procedures 6–59...
Page 150 Removal and Replacement Procedures 4. Turn the system board right-side up with the PC Card eject buttons toward you. 5. Lift the rear edge of the PC Card assembly to disconnect the assembly from the system board. 6. Remove the PC Card assembly. Removing the PC Card Assembly Reverse the above procedures to install the PC Card assembly.
Page 151: Serial Connector Module
6.27 Serial Connector Module Serial Connector Module Spare Part Number Information Serial connector module (includes serial connector module cable) 1. Prepare the computer for disassembly and then remove the following components: a. Hard drive b. Bluetooth module c. Optical drive d.
Page 152 Removal and Replacement Procedures 2. Remove the two HM5.0×9.0 screw locks 1 on each side of the serial connector. 3. Lift the serial connector module and cable 2 out of the base enclosure. 4. Disconnect the serial connector module cable 3 from the system board.
Page 153 This chapter provides physical and performance specifications. Dimensions Height Width Depth Weight With 15.0-inch display, optical drive, and 6-cell battery pack Input Power Operating voltage Operating current Temperature Operating (not writing to optical disc) Operating (writing to optical disc) Nonoperating Maintenance and Service Guide Specifications Table 7-1...
Page 154 Specifications Relative humidity (noncondensing) Operating Nonoperating Maximum altitude (unpressurized) Operating (14.7 to 10.1 psia) Nonoperating (14.7 to 4.4 psia) Shock Operating Nonoperating Random Vibration Operating Nonoperating ✎ Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within this range of temperatures. 7–2 Table 7-1 Computer (Continued)
Page 155 15.0-inch, SXGA+WVA, TFT Display Dimensions Height Width Diagonal Number of colors Contrast ratio Brightness Pixel resolution Pitch Format Configuration Backlight Character display Total power consumption Viewing angle Maintenance and Service Guide Table 7-2 30.0 cm 22.9 cm 38.1 cm Up to 16.8 million 250:1 150 nits typical 0.264 ×...
Page 156 Specifications Dimensions Height Width Diagonal Number of colors Contrast ratio Brightness Pixel resolution Pitch Format Configuration Backlight Character display Total power consumption Viewing angle 7–4 Table 7-3 15.0-inch, XGA, TFT Display 30.0 cm 22.9 cm 38.1 cm Up to 16.8 million 250:1 150 nits typical 0.264 ×...
Page 157: Hard Drives
Dimensions Height Width Weight Interface type Transfer rate Synchronous (maximum) Security Seek times (typical read, including setting) Single track Average Maximum † Logical blocks Disc rotational speed Operating temperature ✎ Certain restrictions and exclusions apply. Consult Customer Care for details. *1 GB = 1 billion bytes when referring to hard drive storage capacity.
Page 158 Specifications Primary 6-cell, Li-Ion Battery Pack Dimensions Height Width Depth Weight Energy Voltage Amp-hour capacity Watt-hour capacity Temperature Operating Nonoperating 7–6 Table 7-5 2.00 cm 9.40 cm 13.40 cm 0.34 kg 11.1 V 4.4 Ah 48 Wh 5°C to 45°C 0°C to 60°C Maintenance and Service Guide 0.79 in...
Page 159 Applicable disc Center hole diameter Disc diameter Standard disc Mini disc Disc thickness Track pitch Access time Random Full stroke Audio output level Cache buffer Data transfer rate CD-R (24X) CD-RW (10X) CD-ROM (24X) DVD (8X) Multiword DMA mode 2 Startup time Stop time Maintenance and Service Guide...
Page 160 Specifications Applicable disc Center hole diameter Disc diameter Standard disc Mini disc 7–8 Table 7-7 DVD/CD-RW Combo Drive Read: DVD-R, DVD-RW, DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18), CD-ROM (Mode 1 and 2) CD Digital Audio CD-XA ready (Mode 2, Form 1 and 2) CD-I ready (Mode 2, Form 1 and 2) CD-R, CD-RW...
Page 161 DVD/CD-RW Combo Drive (Continued) Disc thickness Track pitch Access time Random Full stroke Audio output level Cache buffer Data transfer rate CD-R (24X) CD-RW (10X) CD-ROM (24X) DVD (8X) Multiword DMA mode 2 Startup time Stop time Maintenance and Service Guide Table 7-7 1.2 mm (0.047 in) 0.74 µm...
Page 162 Specifications DVD±RW and CD-RW Combo Drive Applicable disc Center hole diameter Disc diameter Standard disc Mini disc 7–10 Table 7-8 Read: DVD-R, DVD-RW, DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18), CD-ROM (Mode 1 and 2) CD Digital Audio CD-XA ready (Mode 2, Form 1 and 2) CD-I ready (Mode 2, Form 1 and 2) CD-R, CD-RW...
Page 163 DVD±RW and CD-RW Combo Drive (Continued) Disc thickness Track pitch Access time Random Full stroke Audio output level Cache buffer Data transfer rate CD-R (16X) CD-RW (8X) CD-ROM (24X) DVD (8X) DVD-R (4X) DVD-RW (2X) Multiword DMA mode 2 Startup time Stop time Maintenance and Service Guide Table 7-8...
Page 164: System Dma
Specifications Hardware DMA DMA0 DMA1* DMA2* DMA3 DMA4 DMA5* DMA6 DMA7 *PC Card controller can use DMA 1, 2, or 5. 7–12 Table 7-9 System DMA System Function Not applicable Not applicable Not applicable Not applicable Direct memory access controller Available for PC Card Not assigned Not assigned...
Page 165: System Interrupts
Hardware IRQ IRQ0 IRQ1 IRQ2 IRQ3 IRQ4 IRQ5* IRQ6 IRQ7* IRQ8 IRQ9* IRQ10* Maintenance and Service Guide Table 7-10 System Interrupts System Function System timer Standard 101-/102-Key or Microsoft Natural Keyboard Cascaded Intel 82801DB/DBM USB2 Enhanced Host Controller—24CD COM1 Conexant AC—Link Audio Intel 82801DB/DBM SMBus Controller—24C3 Data Fax Modem with SmartCP Diskette drive...
Page 166 Specifications System Interrupts (Continued) IRQ11 IRQ12 IRQ13 IRQ14 IRQ15 *Default configuration; audio possible configurations are IRQ5, IRQ7, IRQ9, IRQ10, or none. ✎ PC Cards may assert IRQ3, IRQ4, IRQ5, IRQ7, IRQ9, IRQ10, IRQ11, or IRQ15. Either the infrared or the serial port may assert IRQ3 or IRQ4. 7–14 Table 7-10 Intel USB EHCI controller—24CD...
Page 167 I/O Address (hex) 000 - 00F 010 - 01F 020 - 021 022 - 024 025 - 03F 02E - 02F 040 - 05F 044 - 05F 062 - 063 065 - 06F 070 - 071 072 - 07F 080 - 08F 090 - 091 093 - 09F 0A0 - 0A1...
Page 168 Specifications System I/O Addresses (Continued) I/O Address (hex) 0A2 - 0BF 0C0 - 0DF 0E0 - 0EF 0F0 - 0F1 0F2 - 0FF 100 - 16F 170 - 177 178 - 1EF 1F0 - 1F7 1F8 - 200 202 - 21F 220 - 22F 230 - 26D 26E - 26...
Page 169 System I/O Addresses (Continued) I/O Address (hex) 2F0 - 2F7 2F8 - 2FF 300 - 31F 320 - 36F 370 - 377 378 - 37F 380 - 387 388 - 38B 38C - 3AF 3B0 - 3BB 3BC - 3BF 3C0 - 3DF 3E0 - 3E1 3E2 - 3E3...
Page 170: System Memory Map
Specifications Size Memory Address 640 KB 00000000-0009FFFF 128 KB 000A0000-000BFFFF 48 KB 000C0000-000CBFFF 160 KB 000C8000-000E7FFF 64 KB 000E8000-000FFFFF 15 MB 00100000-00FFFFFF 58 MB 01000000-047FFFFF 58 MB 04800000-07FFFFFF 2 MB 08000000-080FFFFF 4 GB 08200000-FFFEFFFF 64 KB FFFF0000-FFFFFFFF 7–18 Table 7-12 System Memory Map System Function Base memory...
Page 171: Connector Pin Assignments
Connector Pin Assignments Signal Audio out, left channel Audio out, right channel Maintenance and Service Guide Table A-1 Audio-Out (Headphone) Signal Ground A–1...
Page 172: Universal Serial Bus
Connector Pin Assignments Signal Audio signal in Audio signal in Signal +5 VDC Data – A–2 Table A-2 Audio-In (Microphone) Table A-3 Universal Serial Bus Signal Ground Signal Data + Ground Maintenance and Service Guide...
Page 173 Signal Carrier detect Receive data Transmit data Data terminal ready Ground Maintenance and Service Guide Connector Pin Assignments Table A-4 Serial Signal Data set ready Ready to send Clear to send Ring indicator A–3...
Page 174: Parallel Port
Connector Pin Assignments Signal Strobe Data bit 0 Data bit 1 Data bit 2 Data bit 3 Data bit 4 Data bit 5 Data bit 6 Data bit 7 Acknowledge Busy Paper end Select A–4 Table A-5 Parallel Port Signal Auto linefeed Error Initialize printer...
Page 175 Signal S-VHS color (C) signal Composite video signal S-VHS intensity (Y) signal S-VHS color ground Maintenance and Service Guide Connector Pin Assignments Table A-6 S-Video-Out Signal TV-CD S-VHS intensity ground Composite video ground A–5...
Page 176: External Monitor
Connector Pin Assignments Signal Red analog Green analog Blue analog Not connected Ground Ground analog Ground analog Ground analog A–6 Table A-7 External Monitor Signal +5 VDC Ground Monitor detect DDC 2B data Horizontal sync Vertical sync DDC 2B clock Maintenance and Service Guide...
Page 177 Signal Unused Ring Maintenance and Service Guide Table A-8 RJ-11 (Modem) Signal Unused Unused Unused Connector Pin Assignments A–7...
Page 178 Connector Pin Assignments Signal Transmit + Transmit – Receive + Unused A–8 Table A-9 RJ-45 (Network) Signal Unused Receive – Unused Unused Maintenance and Service Guide...
Page 179: Power Cord Set Requirements
Power Cord Set Requirements 3-Conductor Power Cord Set The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 or 220 to 240 volts AC. The power cord set included with the computer meets the requirements for use in the country where the equipment is purchased.
Page 180: General Requirements
Power Cord Set Requirements General Requirements The requirements listed below are applicable to all countries. ■ The length of the power cord set must be at least 1.5 m (5.0 ft) and a maximum of 2.0 m (6.5 ft). ■ All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country where the power cord set will be used.
Page 181 Country-Specific Requirements 3-Conductor Power Cord Set Requirements Country/Region Australia Austria Belgium Canada Denmark Finland France Germany Italy Japan ✎ NOTES: 1. The flexible cord must be <HAR> Type HO5VV-F, 3-conductor, 1.0 mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country where it will be used.
Page 182 Power Cord Set Requirements 3-Conductor Power Cord Set Requirements (Continued) Country/Region Korea The Netherlands Norway People’s Republic of China Sweden Switzerland Taiwan United Kingdom United States ✎ NOTES: 1. The flexible cord must be <HAR> Type HO5VV-F, 3-conductor, 1.0 mm² conductor size.
Page 183: Screw Listing
Screw Listing This appendix provides specification and reference information for the screws and screw locks used in the computer. All screws and screw locks listed in this appendix are available in the Screw Kit, spare part number 378235-001. Maintenance and Service Guide C–1...
Page 184 Screw Listing Where used: Two screws that secure the hard drive cover and connector to the hard drive (documented in Section Phillips PM2.0×4.0 Screw Locations C–2 Table C-1 Phillips PM2.0×4.0 Screw Color Qty. Black 6.4) Length Thread 4.0 mm 2.0 mm Maintenance and Service Guide Head Width...
Page 185 Phillips PM2.0×4.0 Screw (Continued) Where used: Two screws that secure the hard drive cover to the computer (screws are captured on the cover by C clips; documented in One screw that secures the memory module cover to the computer (screw is captured on the cover by a C clip;...
Page 186 Screw Listing Phillips PM2.0×4.0 Screw (Continued) Where used: 2 screws that secure the optical drive bracket to the optical drive (documented in Section 6.9) Phillips PM2.0×4.0 Screw Locations C–4 Table C-1 Color Qty. Length Black 4.0 mm Maintenance and Service Guide Head Thread Width...
Page 187 Phillips PM2.5×13.0 Spring-loaded Hard Drive Retention Screw Where used: One screw that secures the hard drive to the computer (screw is captured on the hard drive frame by a C clip; documented in Phillips PM2.5×13.0 Screw Location Maintenance and Service Guide Table C-2 Color Qty.
Page 188 Screw Listing Where used: Four screws that secure the hard drive cover to the hard drive (documented in Section 6.4) Phillips PM3.0×4.0 Screw Locations C–6 Table C-3 Phillips PM3.0×4.0 Screw Color Qty. Silver Length Thread 4.0 mm 3.0 mm Maintenance and Service Guide Head Width 4.5 mm...
Page 189 Where used: One screw that secures the optical drive to the computer (documented in Section 6.9) Torx8 T8M2.5×9.0 Screw Location Maintenance and Service Guide Table C-4 Torx8 T8M2.5×9.0 Screw Color Qty. Black Screw Listing Length Thread 9.0 mm 2.5 mm Head Width 4.0 mm...
Page 190 Screw Listing Torx8 T8M2.5×9.0 Screw (Continued) Where used: 2 screws that secure the keyboard to the computer (documented in Section 6.10; left screw also secures optical drive) Torx8 T8M2.5×9.0 Screw Locations C–8 Table C-4 Color Qty. Length Black 9.0 mm Maintenance and Service Guide Head Thread...
Page 191 Torx8 T8M2.5×9.0 Screw (Continued) Where used: 2 screws that secure the display assembly to the computer (documented in Section 6.18) Torx8 T8M2.5×9.0 Screw Locations Maintenance and Service Guide Table C-4 Color Qty. Length Black 9.0 mm Screw Listing Head Thread Width 2.5 mm 4.0 mm...
Page 192 Screw Listing Torx8 T8M2.5×9.0 Screw (Continued) Where used: 4 screws that secure the display assembly to the computer (documented in Section 6.18) Torx8 T8M2.5×9.0 Screw Locations C–10 Table C-4 Color Qty. Length Black 9.0 mm Maintenance and Service Guide Head Thread Width 2.5 mm...
Page 193 Torx8 T8M2.5×9.0 Screw (Continued) Where used: 13 screws that secure the top cover to the computer (documented in Section 6.19) Torx8 T8M2.5×9.0 Screw Locations Maintenance and Service Guide Table C-4 Color Qty. Length Black 9.0 mm Screw Listing Head Thread Width 2.5 mm 4.0 mm...
Page 194 Screw Listing Torx8 T8M2.5×9.0 Screw (Continued) Where used: 2 screws that secure the top cover to the computer (documented in Section 6.19) Torx8 T8M2.5×9.0 Screw Locations C–12 Table C-4 Color Qty. Length Black 9.0 mm Maintenance and Service Guide Head Thread Width 2.5 mm...
Page 195 Where used: 2 screws that secure the switch cover to the computer (documented in Section 6.16) Torx8 T8M2.5×2.0 Screw Locations Maintenance and Service Guide Table C-5 Torx8 T8M2.5×2.0 Screw Color Qty. Black Screw Listing Length Thread 2.0 mm 2.5 mm Head Width 6.0 mm...
Page 196 Screw Listing Where used: 4 screws that secure the LED board to the switch cover (documented in Section 6.17) Phillips PM1.5×4.0 Screw Locations C–14 Table C-6 Phillips PM1.5×4.0 Screw Color Qty. Silver Length Thread 4.0 mm 1.5 mm Maintenance and Service Guide Head Width 4.0 mm...
Page 197 Where used: 2 screws that secure the fan to the computer (screws are captured on the fan assembly by an O clip; documented in Phillips PM2.5×7.0 Screw Locations Maintenance and Service Guide Table C-7 Phillips PM2.5×7.0 Screw Color Qty. Silver Section Screw Listing Length...
Page 198 Screw Listing Phillips PM2.5×8.0 Shoulder Screw Where used: 4 screws that secure the heat sink to the computer (screws are captured on the heat sink by C clips; documented in Phillips PM2.5×8.0 Shoulder Screw Locations C–16 Table C-8 Color Qty. Length Silver 8.0 mm...
Page 199 Where used: 2 screws that secure the modem module to the computer (documented in Section 6.22) Phillips PM2.5×3.0 Screw Locations Maintenance and Service Guide Table C-9 Phillips PM2.5×3.0 Screw Color Qty. Black Screw Listing Length Thread 3.0 mm 2.5 mm Head Width 4.0 mm...
Page 200 Screw Listing Phillips PM2.5×3.0 Screw (Continued) Where used: 2 screws that secure the Mini Card WWAN module to the computer (documented in Section Phillips PM2.5×3.0 Screw Locations C–18 Table C-9 Color Qty. Black 6.23) Length Thread 3.0 mm 2.5 mm Maintenance and Service Guide Head Width...
Page 201 Where used: 6 screws that secure the speaker to the computer (documented in Torx8 T8M2.5×4.0 Screw Locations Maintenance and Service Guide Table C-10 Torx8 T8M2.5×4.0 Screw Color Qty. Black Screw Listing Length Thread 4.0 mm 2.5 mm Section Head Width 4.0 mm 6.20) C–19...
Page 202 Screw Listing Torx8 T8M2.5×4.0 Screw (Continued) Where used: 1 screw that secures the system board to the computer (documented in Section 6.25) Torx8 T8M2.5×4.0 Screw Location C–20 Table C-10 Color Qty. Length Black 4.0 mm Maintenance and Service Guide Head Thread Width 2.5 mm...
Page 203 Where used: One screw that secures the USB/audio board the computer (documented in Section 6.24) Phillips PM1.5×3.0 Screw Location Maintenance and Service Guide Table C-11 Phillips PM1.5×3.0 Screw Color Qty. Silver Screw Listing Length Thread 3.0 mm 1.5 mm Head Width 4.0 mm C–21...
Page 204 Screw Listing Hex Socket HM5.0×9.0 Screw Lock Where used: Two screw locks that secure the system board to the computer (documented Section 6.25) Two screw locks that secure the system board to the computer (documented Section 6.25) Hex Socket HM5.0×9.0 Screw Lock Locations C–22 Table C-12 Color...
Page 205 Hex Socket HM5.0×9.0 Screw Lock (Continued) Where used: 2 screw locks that secure the serial connector board to the system board (documented in Section Hex Socket HM5.0×9.0 Screw Lock Locations Maintenance and Service Guide Table C-12 Color Qty. Silver 6.27) Screw Listing Length Thread...
Page 206 Screw Listing Where used: 4 screws that secure the PC Card assembly to the system board (documented Section 6.26) Phillips PM2.0×3.0 Screw Locations C–24 Table C-13 Phillips PM2.0×3.0 Screw Color Qty. Black Length Thread 3.0 mm 2.0 mm Maintenance and Service Guide Head Width 4.0 mm...
Page 207 Careful handling should be exercised when removing these components. ✎ Materials Disposal This HP product contains mercury in the backlight in the display assembly that might require special handling at end-of-life. Disposal of mercury may be regulated because of environmental considerations. For disposal or recycling information, contact your local authorities or the Electronic Industries Alliance (EIA) http://www.eiae.org...
Page 208 Display Component Recycling This appendix provides disassembly instructions for the display assembly. The display assembly must be disassembled to gain access to the backlight 1 and the liquid crystal display (LCD) panel 2. ✎ Disassembly procedures differ from one display assembly to another.
Page 209 Display Component Recycling Perform the following steps to disassemble the display assembly: 1. Remove all screw covers 1 and screws 2 that secure the display bezel to the display assembly. Removing the Display Bezel Screw Covers and Screws Maintenance and Service Guide D–3...
Page 210 Display Component Recycling 2. Lift up and out on the left and right inside edges 1 and the top and bottom inside edges 2 of the display bezel until the bezel disengages from the display assembly. 3. Remove the display bezel 3. Removing the Display Bezel D–4 Maintenance and Service Guide...
Page 211 Display Component Recycling 4. Disconnect all display panel cables 1 from the display inverter and remove the inverter 2. Removing the Display Inverter Maintenance and Service Guide D–5...
Page 212 Display Component Recycling 5. Remove all screws 1 that secure the display panel assembly to the display enclosure. 6. Remove the display panel assembly 2 from the display enclosure. Removing the Display Panel Assembly D–6 Maintenance and Service Guide...
Page 213 Display Component Recycling 7. Turn the display panel assembly upside down. 8. Remove all screws that secure the display panel frame to the display panel. Removing the Display Panel Frame Screws Maintenance and Service Guide D–7...
Page 214 Display Component Recycling 9. Use a sharp-edged tool to cut the tape 1 that secures the sides of the display panel to the display panel frame. 10. Remove the display panel frame 2 from the display panel. Removing the Display Frame D–8 Maintenance and Service Guide...
Page 215 11. Remove the screws 1 that secure the backlight cover to the display panel. 12. Lift the top edge of the backlight cover 2 and swing it forward. 13. Remove the backlight cover. Removing the Backlight Cover Maintenance and Service Guide Display Component Recycling D–9...
Page 216 Display Component Recycling 14. Turn the display panel right-side up. 15. Remove the backlight cables 1 from the clip 2 in the display panel. Releasing the Backlight Cables D–10 Maintenance and Service Guide...
Page 217 Display Component Recycling 16. Turn the display panel upside down. 17. Remove the backlight frame from the display panel. Removing the Backlight Frame Maintenance and Service Guide D–11...
Page 218 Display Component Recycling Å WARNING: The backlight contains mercury. Caution should be exercised when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury. 18. Slide the backlight out of the backlight frame. Removing the Backlight D–12 Maintenance and Service Guide...
Page 219 19. Disconnect the display cable 1 from the LCD panel. 20. Remove the screws 2 that secure the LCD panel to the display rear panel. 21. Release the LCD panel 3 from the display rear panel. 22. Release the tape 4 that secures the LCD panel to the display rear panel.
Page 220 Display Component Recycling 23. Remove the LCD panel. Removing the LCD Panel 24. Recycle the LCD panel and backlight. D–14 Maintenance and Service Guide...
Page 221 1394 port 1–11 6-in-1 Digital Media Slot 1–7 6-in-1 Digital Media Slot light 1–7 AC adapter, spare part number 4–11 4–12 Altiris Local Recovery 3–7 Application and Driver Recovery disc 3–7 applications, reinstalling or repairing 3–11 arrow keys 1–15 audio board cable 4–9 audio troubleshooting 2–21 audio-in jack location 1–9...
Page 222 D–1 display lid switch 1–17 display release button 1–7 docking connector 1–20 docking device spare part number 4–12 HP Docking Station, spare part number 4–11 troubleshooting 2–14 downloading software 3–3 drive light 1–7 drivers, reinstalling or repairing 3–14 drives, preventing damage 5–3...
Page 223 removal 6–17 spare part number 4–11 4–12 6–17 specifications 7–8 DVD±RW and CD-RW Combo Drive OS loading problems 2–20 precautions 5–3 removal 6–17 spare part number 4–7 4–10 4–12 specifications 7–10 DVD-ROM drive OS loading problems 2–20 precautions 5–3 removal 6–17 spare part number 4–11 4–12 6–17...
Page 224 1–9 pin assignments A–1 heat sink removal 6–25 spare part number 4–3 4–13 6–25 HP Docking Station, spare part number 4–12 HP Web site 3–3 I/O address specifications 7–15 infrared port 1–6 interrupt specifications 7–13 keyboard removal 6–20 spare part number 4–3...
Page 225 Miscellaneous Cable Kit components 4–9 spare part number 4–9 4–13 Miscellaneous Plastics Kit components 4–3 spare part number 4–3 4–8 4–13 Miscellaneous Plastics Kit (for use with docking device), spare part number 4–11 4–13 Miscellaneous Screw Kit, spare part number 4–13 model, identifying computer 3–2 modem cable...
Page 226 Index pointing device, troubleshooting 2–25 pointing stick 1–19 pointing stick board, spare part number 4–3 pointing stick buttons 1–19 power button 1–16 power connector 1–13 power cord set requirements B–2 spare part number 4–11 4–12 power light 1–6 power management features 1–5 power, troubleshooting 2–8 processor...
Page 227 software reinstalling or repairing 3–11 3–12 ROMPaq 3–3 SoftPaq 3–3 support CD 3–3 System Restore 3–8 updates 3–3 updating 3–1 speaker location 1–7 removal 6–43 spare part number 4–5 4–13 6–43 specifications battery pack 7–6 computer 7–1 display 7–3 DVD/CD-RW Combo Drive 7–8 DVD±RW and CD-RW Combo Drive 7–10...
Page 228 Index flowcharts 2–5 keyboard 2–24 modem 2–26 network 2–26 nonfunctioning device 2–14 2–23 OS loading 2–15 overview 2–1 pointing device 2–25 power 2–8 video 2–12 Universal Serial Bus (USB) board cable 4–9 Universal Serial Bus (USB) diskette drive, spare part number 4–11 Universal Serial Bus (USB) port...

HP Compaq NC6140 Maintenance And Service Manual

1 Product Description

2 Troubleshooting

4 Illustrated Parts Catalog

5 Removal and Replacement Preliminaries

6 Removal and Replacement Procedures

Quick Links

Troubleshooting

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Summary of Contents for HP Compaq NC6140

Table of Contents