Getting Help; Using The Help And Support Center In Windows Xp - HP Compaq NC6000 Startup Manual

334088-001.book Page 3 Friday, July 11, 2003 3:39 PM

Getting Help

If you cannot solve a notebook problem using this guide or
the supplementary information on the Documentation Library
CD (including the Troubleshooting guide), you may need to
contact HP.
Using the Help and Support Center in
Windows XP
Notebooks with a Windows XP operating system have a
customized Help and Support Center that provides a
comprehensive online resource tool that can be used for the
following:
I
Troubleshooting assistance
I
Downloading the latest driver updates and product
information
I
Learning more about using and maintaining your notebook
With the Help and Support Center, you can get immediate
assistance before contacting an HP support specialist. For
example, in Help and Support you can:
I
Troubleshoot and fix common notebook problems.
I
Learn how to use the software tools for working with your
favorite music, video, games, and photos (on select notebook
models only).
I
Get basic and detailed information about Windows XP for
customizing your notebook.
I
Set up your notebook for networking and for communicating
on the Web.
I
Use administration tools to manage areas such as passwords,
file backups, system restore, and user accounts.
I
Learn how to print, fax, run performance and maintenance
tools, and install and configure new hardware.
Startup Guide
Additional Information, Help, and Updates
2–3