Compaq Armada M300 Series Reference Manual page 145

Solving Modem Problems
Problem
Modem sounds are not
audible.
Modem does not dial
correctly.
Clicking sound and modem
does not connect.
Modem does not connect.
15-16 Troubleshooting
Continued
Possible Cause
Modem speaker is turned
off.
System sound is muted or
turned down.
Call Waiting may be
interfering.
The modem is connected to
a digital line.
NOTE: The EXCESS LINE
CURRENT SENSED
message does not display if
the current is under
100mA.
The error correction feature
of your modem software is
interfering.
Solution
At the command line in
terminal mode, type ATM1 .
Press the Fn+F5 hotkeys,
then adjust the volume.
Disable Call Waiting before
dialing.
n For information
about disabling Call
Waiting, consult your
operating system
documentation.
n
To obtain the disable
call waiting code for
your dialing area,
consult your local
telephone service
provider.
Connect the modem to a
standard analog telephone
line, then reestablish the
connection.
Disable error correction
(&K0) and data
compression (&M0) using
AT commands.
NOTE: To access AT
commands and instructions
for using them, select
Start à Compaq Information
Center à Modem
Commands.
Continued