Chevrolet Impala 2007 Impala Owner's Manual page 436

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Alternative Service: There may be times,
when Roadside Assistance cannot provide
timely assistance, your advisor may authorize
you to secure local emergency road service,
and you will be reimbursed up to $100 upon
submission of the original receipt to Roadside
Assistance.
In many instances, mechanical failures are
covered under Chevrolet's Bumper-to-Bumper
warranty, and the duration of the Base Warranty
Coverage for Canadian customers of the new
Vehicle Limited Warranty. However, any cost for
parts and labor for non-warranty repairs are
the responsibility of the driver.
436
For prompt and efficient assistance when calling,
please provide the following to the Roadside
Assistance Representative:
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Your name, home address, and home
telephone number.
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Telephone number of your location.
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Location of the vehicle.
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Model, year, color, and license plate number.
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Odometer reading, Vehicle Identification
Number (VIN), and delivery date of the vehicle.
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Description of the problem.
While we hope you never have the occasion to
use our service, it is added security while traveling
for you and your family. Remember, we are
only a phone call away. U.S. customers call
Chevrolet Roadside Assistance: 1-800-CHEV-USA
(1-800-243-8872), text telephone (TTY) users,
call 1-888-889-2438, Canadian customers
call 1-800-268-6800.