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Faults, what to do?
Faults
Water is running out.
Water not flowing in.
Detergent not
washed in.
Washing-machine
door cannot be
opened.
Programme does
not start.
Detergent solution is
not drained.
Water not visible in
the drum.
Spin result not
satisfactory.
Washing wet/too
damp.
Spin cycle actuated
several times.
Residual water in the
dispenser for care
product.
Odour formation in
the washing
machine.
Loud noise
formation, vibrations
and "wandering"
during spin cycle.
40
Cause/Remedy
– Correctly attach/replace drainage hose.
– Tighten screw-fitting on the supply hose.
– Inicio/Pausa+Carga A (Start/Reload) not selected?
– Tap not open?
– Filter blocked? Clean the filter. ~ Page 37
– Supply hose kinked or jammed?
– Safety function active. Stop programme?
– Rinse Hold
(without final spin) selected? ~ Page 29
$
– Can be opened via emergency release only? ~ Page 38
– Inicio/Pausa+Carga A (Start/Reload) or Terminado en/em
(Finished in) time selected?
– Door closed?
Childlock active? Deactivate. ~ Page 19
– Rinse Hold
(without final spin) selected? ~ Page 29
$
Clean the drain pump. ~ Page 35
– Clean outlet pipe and/or drainage hose.
Not a fault – water below the visible area.
– Not a fault – unbalanced load detection system has stopped the
spin cycle, washing unevenly distributed.
Distribute small and large items of washing in the drum.
– Less Ironing
p
– Too low speed selected? ~ Page 23
Not a fault – unbalanced load detection system adjusts imbalance.
– Not a fault – effect of the care product not impaired.
– If required, clean insert. ~ Page 35
Run Algodón/Algodão (Cottons) 90 °C programme without
washing.
Use standard detergent.
– Appliance aligned?
Align the appliance. ~ Page 53
– Appliance feet fixed?
Secure appliance feet. ~ Page 53
– Transportation safety devices removed?
Remove transportation protection devices. ~ Page 48
selected? ~ Page 29
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