Troubleshooting - VTech MY FIRST KidiSmartwatch Instruction Manual

TROUBLESHOOTING

Check this section if you experience difficulty operating My First
KidiSmartwatch.
Problem
Correction
1. Turn the Master Power Switch Off for 30 seconds.
2. Turn the Master Power Switch On again and then
The watch
has stopped
working
3. If the watch doesn't work, recharge the battery and
(Refer to the battery recharging section for details)
1. Turn the Master Power Switch Off for 30 seconds.
Screen is
2. Turn the Master Power Switch On again and then
not working
correctly
1. My First KidiSmartwatch can only connect with
Cannot
connect in
2. Only two watches can connect at a time.
2-Watch
3. The best connection range is within 16ft / 5m. Make
Connection
If there is an alarm or some notification or alert sound
that keeps on ringing from time to time. There may be
an alarm, notification or alert setting activated. Check
The alarm
if:
keep on
1. The Alarm has been set on; and / or
ringing from
2. The Reminders has been set on; and / or
time to time
3. The Woof Woof Clock has been set on.
You can refer to the section of the this user manual.
press any button to turn the watch on. It should now
work properly.
repeat steps 1 and 2.
press any button to turn the watch on. The screen
should now function normally.
another My First KidiSmartwatch, other devices
are not compatible.
sure both My First KidiSmartwatch devices are
within range.
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