Fujitsu FTP-62HWSL001 Series User Manual page 35

5 Troubleshooting
■ Print
Problem
Printer does not
feed the paper
or
Paper jam
occurs
Printer does not
print
Print is too light
or
Print is
smudging
34
Cause
Is the power turned off?
Is the paper correctly
inserted?
Is the paper cover
closed?
Does a printer error occur?
(C. 3.2)
Is the platen roller dirty?
Is the power turned off?
Is the paper correctly
inserted?
Is the paper cover
closed?
Does a printer error occur?
(C. 3.2)
Is the thermal head dirty?
Is the paper correctly
inserted?
Is the paper cover
closed?
Is the thermal head dirty?
Is the correct paper used?
Is the battery old?
Solution
Please turn on the
power. (C. 2.1)
Please insert the paper
correctly. (C. 1.5)
Please close the paper
cover firmly. (C. 1.5)
Please correct the
printer error. (C. 2.4)
Please clean the platen
roller. (C. 4.2)
Please turn on the
power. (C. 2.1)
Please insert the paper
correctly. (C. 1.5)
Please close the paper
cover firmly. (C. 1.5)
Please correct the
printer error. (C. 2.4)
Please clean the thermal
head. (C. 4.1)
Please insert the paper
correctly. (C. 1.5)
Please close the paper
cover firmly. (C. 1.5)
Please clean the thermal
head. (C. 4.1)
Please use the
paper. (C. 6.2)
Please exchange it for a
new battery.
correct