Problem Solving Guide - Miele KM 6381 Operating And Installation Instructions

Many malfunctions and faults that can occur in daily operation can be easily
remedied. Time and money will be saved because a service call will not be
needed.
The following guide may help you to find the reason for a malfunction or a fault,
and to correct it.
Problem
The hob or cooking
zones will not switch
on.
A smell and vapours are
given off when the new
appliance is being used.
In the cooking zone dis-
play, the  symbol will
flash alternately with
the selected power level
or .
After the hob has been
switched on,  appears
in the timer display for a
few seconds.
Cause and remedy
There is no power to the hob.
 Check whether the mains fuse has tripped. Con-
tact an electrician or Miele Service (for the min-
imum fuse rating, see data plate).
There may be a technical fault.
 Disconnect the appliance from the mains electri-
city supply for approx. 1 minute by
– tripping the relevant mains fuse or screwing the
fuse out completely, or
– switching off at the residual current device.
 If, after resetting the trip switch in the mains fuse
box or the residual current current device, the ap-
pliance will still not turn on, contact a qualified
electrician or Miele Service.
The metal components have a protective coating.
When the appliance is used for the first time, this
causes a smell and possibly also vapour. The mater-
ial from which the induction coils are made also gives
off a smell in the first few hours of operation. With
each subsequent use, the odour is reduced until it
disappears completely. The smell and any vapours
given off do not indicate a faulty connection or appli-
ance and they are not hazardous to health.
An unsuitable pan has been placed on the hob.
 Use suitable pans (see "Pans" in the "Induction"
chapter).
The system lock is activated.
 Deactivate the system lock (see "Safety features –
System lock").

Problem solving guide

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