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Solving Problems
This table lists some common problems and their solutions.
Problem
Image background appears
dirty when received at the
other end. Images from the
back page appear.
Printed or sent image contains
spots.
Received image is too light.
The machine failed to print re-
ceived fax messages.
Message appears blank at the
other end.
Both transmission and receiv-
ing are impossible.
Transmission is possible,
though receiving is impossi-
ble.
Receiving is possible, though
transmission is impossible.
Causes and solutions
Adjust scan density.
The ADF or ARDF or expo-
sure glass is dirty. Clean them.
Make sure that ink or correc-
tion fluid is dry before placing
originals.
Request the sender to increase
image density.
When using moist, rough, or
processed paper, the printed
image may be partly invisible.
Only use recommended pa-
per.
When D appears on the dis-
play, toner is beginning to run
out. Replace the toner car-
tridge soon.
If this happened when the re-
ceive file indicator was lit, a
problem such as run out of pa-
per or toner might disable
printing.
When B is lit, load paper into
the tray.
The original was placed up-
side down. Place it properly.
Make sure that the modular
cord is correctly connected.
The terminal adaptor setting
is incorrect. Check the setting.
The optional terminal adaptor
setting is incorrect. Check the
setting.
The optional terminal adaptor
setting is incorrect. Check the
setting.
Solving Problems
Reference
p.31 "Image Density (Con-
trast)"
"Maintaining Your Machine",
Copy Reference
---
"Copy Paper", General Set-
tings Guide
"DAdding Toner", Copy Ref-
erence
p.38 "Substitute Reception",
Facsimile Reference <Advanced
Features>
"Loading Paper", Copy Refer-
ence
p.15 "Placing Originals"
p.106 "Connecting the Ma-
chine to a Telephone Line and
Telephone", Facsimile Refer-
ence <Advanced Features>
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