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CDE7500/CDE8600
Commercial Display
User Guide
IMPORTANT: Please read this User Guide to obtain important information on installing
and using your product in a safe manner, as well as registering your product for future
service. Warranty information contained in this User Guide will describe your limited
coverage from ViewSonic Corporation, which is also found on our web site at http://
www.viewsonic.com in English, or in specific languages using the Regional selection
box in the upper right corner of our website. "Antes de operar su equipo lea cu
idadosamente las instrucciones en este manual"
Model No. VS16869/VS17353
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Table of Contents
Related Manuals for ViewSonic CDE8600
Summary of Contents for ViewSonic CDE8600
- Page 1 Warranty information contained in this User Guide will describe your limited coverage from ViewSonic Corporation, which is also found on our web site at http:// www.viewsonic.com in English, or in specific languages using the Regional selection box in the upper right corner of our website.
- Page 2 Thank you for choosing ViewSonic As a world leading provider of visual solutions, ViewSonic is dedicated to exceeding the world’s expectations for technological evolution, innovation, and simplicity. At ViewSonic, we believe that our products have the potential to make a positive impact in the world, and we are confident that the ViewSonic product you have chosen will serve you well.
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Page 3: Industry Canada Statement
Compliance Information NOTE: This section addresses all connected requirements and statements regarding regulations. Confirmed corresponding applications shall refer to nameplate labels and relevant markings on unit. For CDE7500 FCC Compliance Statement This device complies with part 15 of FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. - Page 4 Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits. ViewSonic is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment.
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Page 5: Declaration Of Rohs2 Compliance
Indian Restriction of Hazardous Substances Restriction on Hazardous Substances statement (India) This product complies with the “India E-waste Rule 2011” and prohibits use of lead, mercury, hexavalent chromium, polybrominated biphenyls or polybrominated diphenyl ethers in concentrations exceeding 0.1 weight % and 0.01 weight % for cadmium, except for the exemptions set in Schedule 2 of the Rule. -
Page 6: Cautions And Warnings
14. Do not place heavy objects on the Display, video cable, or power cord. 15. If smoke, an abnormal noise, or a strange odor is present, immediately switch the Display off and call your dealer or ViewSonic. It is dangerous to continue using the Display. - Page 7 20. Unplug this equipment when it will be unused for long periods of time. 21. Refer all servicing to qualified service personnel. Service is required when the unit has been damaged in any way, such as: if the power-supply cord or plug is damaged, if liquid is spilled onto or objects fall into the unit, if the unit is exposed to rain or moisture, or if the unit does not operate normally or has been dropped.
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Page 8: Table Of Contents
Industry Canada Statement ..............i CE Conformity for European Countries (For CDE7500) ..... i FCC Compliance Statement (For CDE7500) ........ii CE Conformity for European Countries (For CDE8600) .....ii Indian Restriction of Hazardous Substances (For CDE8600) ....iii Declaration of RoHS2 Compliance .............iii Cautions and Warnings ..............iv... - Page 9 4. OSD Menu Operation 4.1 General Setting ................19 4.2 More OSD settings ..............20 4.3 Launcher ..................23 4.4 ViewBoard Cast ................24 4.5 Zoom ..................26 5. Trouble Shooting 6. Care and Maintenance 7. Display Modes 7.1 Overall Specification ..............30 7.2 VGA Display Mode ..............
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Page 10: Copyright Information
® NERGY Disclaimer: ViewSonic Corporation shall not be liable for technical or editorial errors or omissions contained herein; nor for incidental or consequential damages resulting from furnishing this material, or the performance or use of this product. -
Page 11: Product Registration
Product Registration To fulfill possible future product needs, and to receive additional product information as it becomes available, please visit your region section on ViewSonic’s website to register your product online. The ViewSonic CD also provides an opportunity for you to print the product registration form. -
Page 12: Getting Started
Copyright © 2016, ViewSonic Corporation. All rights reserved. All trademarks, registered or otherwise, are the property of their respective companies. Disclaimer: ViewSonic Corporation shall not be liable for technical or editorial reeors or omissions contained herein; nor for incidental or consequential damages resulting from furnishing this meterial, or the performance or use of this product. -
Page 13: Wall Mount Kit Specifications (Vesa)
If attaching to other building materials, please contact your nearest dealer. Wall Mount Kit Specifications (VESA) CDE7500 play uide CDE8600 inch VESA Spec. (A x B) Standard Screw (C x D) Quantity IFP7500/IFP7500-CN/ 600 x 400 mm... - Page 14 • ViewSonic provides the standard dimensions for wall mount kits as shown in the table above. • To find the perfect mount, please browse www.viewsonic.com or call our service team. • When purchasing our wall mount kit, a detailed install manual and all parts necessary for assembly are provided.
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Page 15: Display Features
2. Display Features This section introduces you to the features of your Display. Note: The features or applications described in this User’s manual may vary depending on the device model purchased. 2.1 Control Panel Overview Control Panel Overview CDE7500 ⑦ ⑥... - Page 16 CDE8600 Item Description Power On/Standby button Press to show the OSD (On Screen Display) menu VOL + / VOL - button; select or adjust menu options BRI+ / BRI- button; select or adjust menu options Press to show Input Source menu...
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Page 17: Terminal Interface Overview
2.2 Terminal Interface Overview CDE7500 Optional Slot in PC ⑦ Optional Slot in PC CDE8600 ① ② ③ ② ④ ⑤ ⑥ ⑦ ⑧ ⑨ ⑩ ⑪ ⑫ ⑬... - Page 18 ① ② ③ ② ④ ⑤ ⑥ ⑦ ⑧ ⑨ ⑩ ⑪ ⑫ ⑬ Item Description Item Description Power port AV-IN port HDMI ports AUDIO IN port LAN port USB ports VGA port Headset port VGA-AUDIO SPDIF port AV-OUT RS232 IN/OUT port YPbPr/YCbCr IN ports...
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Page 19: Camera Plate Installation
2.3 Camera Plate Installation Install camera plate with screws on the top of the display (screw holes are located on the backside) Install camera on the camera plate with screw Plug camera USB cable in USB port of the display CDE7500 ③... - Page 20 CDE8600...
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Page 21: Remote Control Overview
2.4 Remote Control Overview Switch between normal operation and standby SNAP Take screenshot Enable or disable sound NUMERIC KEYS Input any number Enable or disable freeze function in the FREEZE system Display the main launcher HOME MENU Display the on screen menu CURSOR KEYS Select or adjust menu options VOL +/-... -
Page 22: Inserting Remote Control Batteries
2.5 Inserting Remote Control Batteries To insert the provided batteries into the remote control follow these instructions. We recommend that you don’t mix battery types. Remove the cover on the rear of the remote control. Insert two “AAA” batteries, ensuring the “+” symbol on the battery matches the “+”... -
Page 23: Setting Up Your Display
3. Setting Up Your Display Warning: For the safety of you and your unit, please do not connect to a power supply before the external device is prepared. Connection Diagram 3.1 Connecting an External PC Schematic diagram for connecting the product to a PC. (Note: Disconnect the power plug before installing or removing the product!) Audio Cable VGA Cable... -
Page 24: Rs232 Connections
RS232 Connections When you use an RS232 serial port cable to connect your display to an external 3.2 RS232 Connections computer, certain functions can be controlled by the PC, including power on/off, volume adjustment and more. RS232 Serial port cable When you use a RS232 serial port cable to connect your display to an external computer, certain functions can be controlled by the PC, including power on/off, volume adjustment and more. -
Page 25: Connecting Usb Peripherals
3.3 Connecting USB Peripherals Just like a regular PC, it is easy to connect various USB devices and other peripherals with your smart whiteboard. Connecting USB Peripherals USB Peripherals: Plug the USB device cable into the USB IN port. Networking and modem cables: Plug the router cable into the LAN IN port. USB Peripherals: Plug the USB device cable into the USB IN port. -
Page 26: Av In Connections
3.4 AV IN Connections Connecting USB Peripherals USB Peripherals: Plug the USB device cable into the USB IN port. Networking and modem cables: Plug the router cable into the LAN IN port. Microphone: Plug the microphone cable into the MIC port. Router and other network signal output... -
Page 27: Power On/Standby
Insert the power plug into the power outlet. First turn on the On/Off button “ ” on the product, if available; then press “ ” on the remote control or control panel to turn on the product. In power-on state, press “ ”, and the product will enter standby. CDE7500 CDE8600... -
Page 28: Osd Menu Operation
4. OSD Menu Operation 4.1 General Setting To select an input source: Press INPUT button on remote control to display the general setting menu. Press DOWN / UP / LEFT/ RIGHT to select the input source you want. Press OK button on remote control or to select the input source. Press key on remote control or click blank area outside menu with touch pen to quit the on-screen menu. -
Page 29: More Osd Settings
4.2 More OSD settings Press the MENU key on remote control to launch OSD menu. The menus are for all source except MAIN. Including Standard, Auto, PC, text, media for various user Picture mode scenario. Under the USER mode, it’s allowed to set contrast, brightness, sharpness level and saturation by user. - Page 30 Build in music, movie, sports for different scenario. It’s able to Sound mode adjust Bass and Treble level under user mode. Adjust sound balance between left/right speaker. Default is Balance set on 0. Increase L/R value to set the sound toward left/right speaker.
- Page 31 Menu Time To set OSD menu auto off timer when display is idle. Sleep time To set the display auto off timer. Burn-in To prevent the symptom of LCD screen burn, the screen will shift Protection pixels automatically in specific time. To set the different power saving mode for standby.
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Page 32: Launcher
4.3 Launcher Item Description APPs Click to pop up app list. Settings Click to show settings page. -
Page 33: Viewboard Cast
4.4 ViewBoard Cast Step 1: Connect your device to the same WiFi environment Step 2: Install Client application on your device Windows/Mac: Type the address shown on Viewboard into the browser web address bar (not search bar) and hit enter Mobile device (iOS/Android): Type the address shown on Viewboard into the browser web address bar (not search bar) and hit enter or scan the QR code shown on Viewboard. - Page 34 Step 3: Choose the application according to your device and launch the application after installation Step 4: Type the PIN code into your device and connect to ViewBoard Cast when PIN code is required (Optional in settings)
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Page 35: Zoom
4.5 Zoom Click to run Zoom application. 1. Sign In: login with your existing Zoom account. A social network account might be used to quick login, ex: Facebook. 2. Sign Up: you can quickly register a Zoom account via e-mail, if you do not have one. -
Page 36: Trouble Shooting
5. Trouble Shooting Symptom Possible Cause Solution The screen does not display Looseness of power plug, Check if the power cord is anything; there is no sound, power connection failure properly connected and the indicator does not come on Pictures shown on the product Signal interference caused by Do not use electric hair dryer have dotted line or stripe... - Page 37 Symptom Possible Cause Solution Video gets seriously stuck Network bandwidth is low Upgrade your network when played online bandwidth to a higher one Several movies are buffered or other Try replacement with other content is downloaded VOD addresses to obtain simultaneously better resources Several devices share the...
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Page 38: Care And Maintenance
6. Care and Maintenance Please follow these cleaning guidelines to make sure your smart whiteboard display looks like new for years to come: • Don't clean the machine if it has been turned on for a long period of time. •... -
Page 39: Display Modes
7. Display Modes Overall Specification Model CDE7500 Physical resolution 3840×2160(pixels) Pixel pitch 0.429mm×0.429mm Response time Brightness 450cd/m² Contrast 1200:1 Viewing angle 178°/178° Chroma 1.07B Contrast, brightness, definition, color saturation, color tone, signal switching, System functions color temperature adjustment, refresh rate switching and running state display Control mode Key control/infrared remote control/RS232 control Input voltage... - Page 40 Model CDE8600 Physical resolution 3840×2160(pixels) Pixel pitch 0.494mm×0.494mm Response time Brightness 400cd/m² Contrast 1200:1 Viewing angle 178°/178° Chroma 1.07B Contrast, brightness, definition, color saturation, color tone, signal switching, System functions color temperature adjustment, refresh rate switching and running state display...
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Page 41: Vga Display Mode
VGA Display Mode Mode Resolution Refresh Rate 640×480 60Hz SVGA 800×600 60Hz 1024×768 60Hz 1280×720 60Hz WXGA 1360×768 60Hz WUXGA 1920×1080 60Hz 7.3 HDMI Mode Resolution 640x480 @60Hz 800x600 @60Hz 1024x768 @60Hz 1280x1024 @60Hz 1440x900 @60Hz 1920x1080 @60Hz 720x480i @59.94Hz/60Hz 640x480p @59.94Hz/60Hz 720x480p... -
Page 42: Introduction
8. RS-232 Protocol 8.1 Introduction This document describes the hardware interface spec and software protocols of RS232 interface communication between ViewSonic Commercial TV / Digital Signage and PC or other control unit with RS232 protocol. The protocol contains three sections command: •... -
Page 43: Communication Setting
8.2.2 Communication Setting - Baud Rate Select: 9600bps (fixed) - Data bits: 8 bits (fixed) - Parity: None (fixed) - Stop Bits: 1 (fixed) 8.2.3 Command Message Reference PC sends to Monitor command packet followed by “CR”. Every time PC sends control command to the Monitor, the Monitor shall respond as follows: If the message is received correctly it will send “+”... - Page 44 Set-Function format Send: (Command Type=”s”) Name Length Command Command Value1 Value2 Value3 Type Byte 1 Byte 2 Byte 1 Byte 1 Byte 1 Byte 1 Byte 1 Byte 1 Byte Count Bytes order NOTE: For VT2405LED-1 and VT3205LED, the set “Power on” command is the exception. Reply: (Command Type=”+”...
- Page 45 Reply (Hex Format) Name Length Command Type 0x34 0x30 0x2D 0x0D 0x32 Set-function table Length ID Command Command Value Range Comments Function Type (ASCII) Code (ASCII) Code (Hex) (Three ASCII bytes) Power on/ off 000: STBY Exclude VT2405-1, and (standby) 001: ON VT3205 Input Select...
- Page 46 Menu lock > 000: Unlock 001: Lock Number 000~009 (for TV) Key Pad 000: UP 001: DOWN 002: LEFT 003: RIGHT 004: ENTER 005: INPUT 006: MENU/EXIT Disable: RCU has Remote 000: Disable Control 001: Enable no effect on HDTV. Enabled: RCU controls the HDTV.
- Page 47 NOTE: Behavior at lock modes Lock Mode Behavior Button Lock 1. Lock all buttons on the front panel and RCU, except for “Power”. 2. All the SET functions should be workable via RS32, even the ones with according hot key in RCU like Mute,…etc. MENU Lock 1.
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Page 48: Get-Function Listing
8.3.2 Get-Function Listing The PC can interrogate the TV/DS for specific information. The Get-Function packet format consists of 9 bytes which is similar to the Set-Function packet structure. Note that the “Value” byte is always = 000 Get-Function description: Length: Total Byte of Message excluding “CR”. - Page 49 If the Command is Not valid, Command Type=”-“ Name Length Command Type Byte 1 Byte 2 Byte 1 Byte 1 Byte Count Bytes order Example1: Get Brightness from TV-05 and this command is valid. The Brightness value is 67. Send (Hex Format) Name Length Command Command Value1 Value2 Value3...
- Page 50 Get-Function table Get Function Length ID Command Command Response Range Comments Type (ASCII) Code (ASCII) Code (Hex) (Three ASCII bytes) Get-Contrast 000 ~ 100 Get- 000 ~ 100 Brightness Get- 000 ~ 100 Sharpness Get-Color 000 ~ 100 Get-Volume 000 ~ 100 Get-Mute 000: Off 001: On (muted)
- Page 51 NOTE: 1. Time log data is replied as 6 sequential strings in following order. #1: Previous power-on date (month/ day) #2: Previous power-on time (hour/ min) #3: Previous power-off date (month/ day) #4: Previous power-off time (hour/ min) #5: Last power-on date (month/day) #6: Last power-on time (hour/ min) 2.
- Page 52 3. Time log data example Assumed the power-on/off record of display#01 as below 2014-8/31 08:00 On 2014-8/31 22:00 Off 2014-9/1 10:30 On 2014-9/1 11:00 To send “GET-Time log” command Send: 0x 38 30 31 67 31 30 30 30 0D Reply: 0x 38 30 31 72 3101 08 31 0D (On 8/31)
- Page 53 Get Device Name example Assumed the device name is CDE-5500 Send: x 38 30 31 67 34 30 30 30 0D (Get Device Name) Reply: #1 x 38 30 31 72 34 43 44 45 0D (“C” “D” “E”) #2 x 38 30 31 72 34 2D 35 35 0D (“-” “5” “5”) #3 x 38 30 31 72 34 30 30 00 0D (“0”...
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Page 54: Lan Control
9. LAN Control a. Please have the LAN port (RJ45) connected with appropriate setting b. Follow the same command set as RS232 c. This function is available for the host under the same intranet only, but not internet. d. The LAN control through slot-in PC is not supported... -
Page 55: Other Information
C= http://www.viewsonic.com/la/ Latin America www.viewsonic.com/la/ soporte@viewsonic.com soporte/servicio-tecnico Nexus Hightech Solutions, Cincinnati #40 Desp. 1 Col. De los Deportes Mexico D.F. Tel: 55) 6547-6454 55)6547-6484 Other places please refer to http://www.viewsonic.com/la/soporte/servicio-tecnico#mexico Macau www.hk.viewsonic.com T= 853-2840-3687 service@hk.viewsonic.com Middle East ap.viewsonic.com/me/ Contact your reseller service@ap.viewsonic.com... -
Page 56: Limited Warranty
If a product proves to be defective in material or workmanship during the warranty period, ViewSonic will, at its sole option, repair or replace the product with a like product. Replacement product or parts may include remanufactured or refurbished parts or components. - Page 57 Exclusion of damages: ViewSonic's liability is limited to the cost of repair or replacement of the product. ViewSonic shall not be liable for: Damage to other property caused by any defects in the product, damages based upon inconvenience, loss of use of the product, loss of time, loss of profits, loss of business opportunity, loss of goodwill, interference with business relationships, or other commercial loss, even if advised of the possibility of such damages.
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Page 58: Mexico Limited Warranty
Exclusion of damages: ViewSonic's liability is limited to the cost of repair or replacement of the product. ViewSonic shall not be liable for: Damage to other property caused by any defects in the product, damages based upon inconvenience, loss of use of the product, loss of time, loss of profits, loss of business opportunity, loss of goodwill, interference with business relationships, or other commercial loss, even if advised of the possibility of such damages. - Page 59 Tel: (52) 999-925-1916 Tel: 01(52)95-15-15-22-22 E-Mail: rrrb@sureste.com Fax: 01(52)95-15-13-67-00 E-Mail. gpotai2001@hotmail.com Tijuana: FOR USA SUPPORT: ViewSonic Corporation Av Ferrocarril Sonora #3780 L-C 10 Pointe Dr. Suite 200. Brea, CA. 92821, UY.S.A Col 20 de Noviembre Tel: 800-688-6688 Tijuana, Mexico E-Mail: http://www.viewsonic.com...