Warranty information contained in this User Guide will describe your limited coverage from ViewSonic Corporation, which is also found on our web site at http:// www.viewsonic.com in English, or in specific languages using the Regional selection box in the upper right corner of our website.
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Thank you for choosing ViewSonic With over 25 years as a world leading provider of visual solutions, ViewSonic is dedicated to exceeding the world’s expectations for technological evolution, innovation, and simplicity. At ViewSonic, we believe that our products have the potential to make a positive impact in the world, and we are confident that the ViewSonic product you have chosen will serve you well.
Compliance Information NOTE: This section addresses all connected requirements and statements regarding regulations. Confirmed corresponding applications shall refer to nameplate labels and relevant markings on unit. FCC Compliance Statement This device complies with part 15 of FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Declaration of RoHS2 Compliance This product has been designed and manufactured in compliance with Directive 2011/65/EU of the European Parliament and the Council on restriction of the use of certain hazardous substances in electrical and electronic equipment (RoHS2 Directive) and is deemed to comply with the maximum concentration values issued by the European Technical Adaptation Committee (TAC) as shown below: Proposed Maximum Substance...
14. Do not place heavy objects on the LCD display, video cable, or power cord. 15. If smoke, an abnormal noise, or a strange odor is present, immediately switch the LCD display off and call your dealer or ViewSonic. It is dangerous to continue using the LCD display.
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19. Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the equipment. When a cart is used, use caution when moving the cart/equipment combination to avoid injury from tipping over. 20. Unplug this equipment when it will be unused for long periods of time. 21.
Contents Compliance Information FCC Compliance Statement ..............i Industry Canada Statement ..............i CE Conformity for European Countries ..........i Declaration of RoHS2 Compliance ............ii Cautions and Warnings ..............iii Copyright Information Product Registration ................2 For Your Records ................2 1.
® NERGY Disclaimer: ViewSonic Corporation shall not be liable for technical or editorial errors or omissions contained herein; nor for incidental or consequential damages resulting from furnishing this material, or the performance or use of this product.
Product Registration To fulfill possible future product needs, and to receive additional product information as it becomes available, please visit your region section on ViewSonic’s website to register your product online. The ViewSonic CD also provides an opportunity for you to print the product registration form.
1. Getting Started Congratulations on your purchase of a ViewSonic LCD display. ® Important! Save the original box and all packing material for future shipping needs. Note: The word “Windows” in this user guide refers to Microsoft Windows operating system.
600 x 600 mm M8 x 25 mm • ViewSonic provides the standard dimensions for wall mount kits as shown in the table above. • To find the perfect mount, please browse www.viewsonic.com or call our service team: United States 1-800-688-6688, Canada 1-866-463-4775.
2. Smart Whiteboard/LCD Display Features This section introduces you to the features of your LCD Display. Note: The features or applications described in this User’s manual may vary depending on the device model purchased. 2.1 Control Panel Overview Item Description Press the key to turn on the device Press the key to turn on/off the screen Press and hold the key to turn off the device...
2.2 Terminal Interface Overview Item Description USB interface, connect USB devices such as mobile hard disk, U disk, USB keyboard and mouse, USB drives, etc High Definition Multimedia Interface, HDMI3 can realize MHL function, HDMI4 (CDE8451/SWB8451 only) can realize 4Kx2K Connected to display devices with VGA input function Connects the device to external audio sources Connects the device to external video sources...
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Press to turn the display ON/OFF (Standby), or press Press to scroll down and hold for 5 seconds to shut down Enter button. Press it to select options. Mute / Unmute Writing software startup Set the sleep time function (not available) Shortcut button to exit dialog boxes Display information of the current input source Digital program guide (not available)
2.4 Inserting Remote Control Batteries To insert the provided batteries into the remote control follow these instructions. We recommend that you don’t mix battery types. 1. Remove the cover on the rear of the remote control. 2. Insert two “AAA” batteries, ensuring the “+” symbol on the battery matches the “+”...
2.5 Remote Control Receiver Range The working range of the remote control receiver is shown here. It has an effective range of 8 meters. Make sure there is nothing obstructing the remote control’s signal to the receiver.
3. Setting Up Your Display Warning: For the safety of you and your unit, please do not connect to a power supply before the external device is prepared. 3.1 Connecting an External PC 1. To display video and sound from an external PC follow the instructions below. Note: External PCs can also be connected to the display via HDMI cable.
3.2 RS232 Connections When you use a RS232 serial port cable to connect your display to an external computer, certain functions can be controlled by the PC, including power on/off, volume adjustment and more.
3.3 Connecting USB Peripherals Just like a regular PC, it is easy to connect various USB devices and other peripherals with your smart whiteboard. 1. USB Peripherals: Plug the USB device cable into the USB IN port. 2. Networking and modem cables: Plug the router cable into the LAN IN port. 3.
3.4 AV IN Connections 1. Connect a 3-color AV cable from the AV IN ports on your display to the AV OUT ports of a peripheral device (AV cable: Yellow is Video, Red is Audio-R, White is Audio-L). 2. Plug in the power cord, and turn on the rear-panel power supply switch. 3.
3.5 HDMI Connections 1. Connect the HDMI cable to the HDMI ports on your display and peripheral device. 2. Plug in the power cord, and turn on the rear-panel power supply switch. 3. Press the button on the right-hand side of the display to turn the screen on. 4.
3.7 VGA Connections 1. To output video and sound to an external device via VGA connection: • Connect a VGA cable (15-pin) from your display’s VGA OUT port to the input port of a projector or other device. • Connect an audio cable from the AUDIO OUT port on your display to the input port of your speaker system.
4. OSD Menu Operation 4.1 Input Source To select an input source: 1. Press INPUT button on remote control to display the input setting menu, then press DOWN to enter the input source menu.. Press DOWN / UP / LEFT/ RIGHT to select the input source you want. Press Enter button on remote control or click with touch pen to select the input source.
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To adjust the brightness: 1. Press INPUT button on remote control to display the input setting menu. Press RIGHT button on remote control or click “Light” icon directly with touch pen to enter Brightness Setting menu. Press LEFT/ RIGHT button on remote control or drag icon directly with touch pen to adjust the value.
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To adjust the volume: 1. Press INPUT button on remote control to display the input setting menu. Press RIGHT button on remote control or click “Volume” icon directly with touch pen to enter Brightness Setting menu. Press LEFT/ RIGHT button on remote control or drag icon directly with touch pen to adjust the value.
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To adjust more functions in Embd Player mode: Press INPUT button on remote control to display the input setting menu. Press RIGHT button on remote control or click “More” icon directly with touch pen to enter More Setting menu. • Network access: Check the current network connection status and the network parameters of the device.
4.2 Screen Menu In VGA mode, press MENU button on remote control to display the setting menu. Press RIGHT button on remote control under setting menu or directly click “More” icon with touch pen or press Menu directly on remote control in VGA mode to enter advanced setting menu.
4.3 Picture Menu In AV, VGA and HDMI modes, press MENU button on remote control or via touch A method to display the setting menu. Press RIGHT button on remote control under setting menu or directly click “More” icon with touch pen or press Menu directly on remote control in VGA mode to enter advanced setting menu.
4.4 Annotation Menu Main menu Sub menu In any input source, to place two fingers on the screen (about 20~50mm spacing) and stay more than two seconds to call up annotation menu. In this mode, user can only use touch pen to operate. Item Description Pop up sub-menu.
4.5 Embd Player Interface Switch to Embd Player source to display main interface as show above. Press LEFT/ RIGHT key on remote control to select icon below, and press Enter key to enter corresponding program, or click icon directly with touching pen to enter program. In any program, to press Home button on remote control or Home key on front panel of display to return to the main interface.
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ViewBoard Lite Item Description Click to pop up sub-menu. Menu Click to exit ViewBoard Lite. Exit Click to pop up picture in picture interface. Picture in picture Click to import image. Image import Click to select symbols. Select Click to write or press and hold for three seconds to set color and thickness.
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Folders 1. Storage device display: Click with touching pen to enter corresponding storage devices area. Menu/exit menu: Click menu icon to pop up menu options. Click exit icon to exit. File type menu: Office: OFFICE type files Note: Image stored by ViewBoard Lite and images stored by annotation screenshot.
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Browser Enter web browser to surfing the internet. Click picture-in-picture display interface point "4" with touching pen directly, to pop up input selection list "2", to select the input you want to display. Picture-in-picture interface operation key is shown in above figure “3”. : Click picture-in-picture input for full screen.
4.6 Multimedia File Playback Interface Image play Item Description Close the player Zoom in Zoom out Previous file Play/pause Next file Counterclockwise rotate the picture Clockwise rotate the picture Player setting...
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Audio play Item Description Close the player Previous file Play/pause Next file Playlist Loop Random Single...
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Video play Item Description Close the player Previous file Fast backward Play/pause Fast forward Next file Playlist...
5. Trouble Shooting Remote control is out of 1. Check whether something is obstructing the order display’s remote control receiver. 2. Check whether the batteries in the remote control are installed correctly. 3. Check whether the batteries need to be replaced. The unit turns of unexpect- 1.
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Video not working properly No picture / No sound 1. Check POWER status. 2. Check the signal cable. 3. Check that the internal PC is installed correctly. 1. Check the signal cable. Picture trembling 2. Check if other electronics are interrupting the signal.
6. Care and Maintenance Please follow these cleaning guidelines to make sure your smart whiteboard display looks like new for years to come: • Don't clean the machine if it has been turned on for a long period of time. •...
8. Specifications Model SWB5560 SWB6560 SWB7060 SWB8451 CDE5560 CDE6560 CDE7060 CDE8451 Screen Size 54.6” 64.5” 69.5” 84” Input Signal 3 x HDMI 4 x HDMI 3 x VGA 3 x VGA 3 x PC audio 3 x PC audio 1x CVBS...
9. RS-232 Protocol 9.1 Introduction This document describes the hardware interface spec and software protocols of RS232 interface communication between ViewSonic Commercial TV / Digital Signage and PC or other control unit with RS232 protocol. The protocol contains three sections command: •...
9.2.2 Communication Setting - Baud Rate Select: 9600bps (fixed) - Data bits: 8 bits (fixed) - Parity: None (fixed) - Stop Bits: 1 (fixed) 9.2.3 Command Message Reference PC sends to Monitor command packet followed by “CR”. Every time PC sends control command to the Monitor, the Monitor shall respond as follows: 1.
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Set-Function format Send: (Command Type=”s”) Name Length Command Command Value1 Value2 Value3 Type Byte 1 Byte 2 Byte 1 Byte 1 Byte 1 Byte 1 Byte 1 Byte 1 Byte Count Bytes order NOTE: For VT2405LED-1 and VT3205LED, the set “Power on” command is the exception. Reply: (Command Type=”+”...
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Reply (Hex Format) Name Length Command Type 0x34 0x30 0x2D 0x0D 0x32 Set-function table Length ID Command Command Value Range Comments Function Type (ASCII) Code (ASCII) Code (Hex) (Three ASCII bytes) Power on/ off 000: STBY Exclude VT2405-1, and (standby) 001: ON VT3205 Input Select...
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Power lock 000: Unlock 001: Lock Volume 000 ~ 100 900: Volume down (-1) 901: Volume up (+1) Mute 000: OFF 001: ON (mute) Off Timer 000: OFF 001~024 (hour) PIP-Mode 000: OFF (for DS) 001: PIP 002: PBP PIP-Sound 000: Main (for DS) select...
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Remote 000: Disable Disable: RCU has Control 001: Enable no effect on HDTV. 002: Pass through Enabled: RCU controls the HDTV. This is the power up default on the HDTV. Pass through: RCU has no effect on HDTV and all RCU command codes are transmitted to FC via the RS232 port.
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POWER Lock 1. Lock “POWER” key on the front and RCU. 2. The SET_POWER on/off should be workable via RS232, but does not mean the POWER lock will be released under this case. 3. Can not be unlocked by reset in OSD setting. 4.
9.3.2 Get-Function Listing The PC can interrogate the TV/DS for specific information. The Get-Function packet format consists of 9 bytes which is similar to the Set-Function packet structure. Note that the “Value” byte is always = 000 Get-Function description: Length: Total Byte of Message excluding “CR”.
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If the Command is Not valid, Command Type=”-“ Name Length Command Type Byte 1 Byte 2 Byte 1 Byte 1 Byte Count Bytes order Example1: Get Brightness from TV-05 and this command is valid. The Brightness value is 67. Send (Hex Format) Name Length Command Command Value1 Value2 Value3...
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Get-Function table Get Function Length ID Command Command Response Range Comments Type (ASCII) Code (ASCII) Code (Hex) (Three ASCII bytes) Get-Contrast 000 ~ 100 Get- 000 ~ 100 Brightness Get- 000 ~ 100 Sharpness Get-Color 000 ~ 100 Get-Tint 000 ~ 100 Get-Volume 000 ~ 100 Get-Mute...
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NOTE: 1. Time log data is replied as 6 sequential strings in following order. #1: Previous power-on date (month/ day) #2: Previous power-on time (hour/ min) #3: Previous power-off date (month/ day) #4: Previous power-off time (hour/ min) #5: Last power-on date (month/day) #6: Last power-on time (hour/ min) 2.
3. Time log data example Assumed the power-on/off record of display#01 as below 2014-8/31 08:00 On 2014-8/31 22:00 Off 2014-9/1 10:30 On 2014-9/1 11:00 To send “GET-Time log” command Send: 0x 38 30 31 67 31 30 30 30 0D Reply: 0x 38 30 31 72 31 31 28 51 0D (On 8/31)
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RECALL (LAST) INFO (DISPLAY) ASPECT (ZOOM, SIZE) VOLUME UP (+) VOLUME DOWN (-) MUTE CHANNEL/PAGE UP (+)/ BRIGHTNESS+ CHANNEL/PAGE DOWN (-)/ BRIGHTNESS- POWER SOURCES (INPUTS) SLEEP MENU DOWN LEFT (-) RIGHT (+) OK (ENTER, SET) EXIT (F1) ■ GREEN (F2) ■...
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NOTE: This IR-pass-through code is different from the RCU key code. Special control sequence for POWER key under IR-pass through mode. 2-1. When TV/DS is OFF and receives the IR POWER code: TV/DS will turn itself on, then forward the POWER code to the host via RS232. 2-2.
If a product proves to be defective in material or workmanship during the warranty period, ViewSonic will, at its sole option, repair or replace the product with a like product. Replacement product or parts may include remanufactured or refurbished parts or components.
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Exclusion of damages: ViewSonic's liability is limited to the cost of repair or replacement of the product. ViewSonic shall not be liable for: Damage to other property caused by any defects in the product, damages based upon inconvenience, loss of use of the product, loss of time, loss of profits, loss of business opportunity, loss of goodwill, interference with business relationships, or other commercial loss, even if advised of the possibility of such damages.
Exclusion of damages: ViewSonic's liability is limited to the cost of repair or replacement of the product. ViewSonic shall not be liable for: Damage to other property caused by any defects in the product, damages based upon inconvenience, loss of use of the product, loss of time, loss of profits, loss of business opportunity, loss of goodwill, interference with business relationships, or other commercial loss, even if advised of the possibility of such damages.
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Tel: 01(52)95-15-15-22-22 E-Mail: rrrb@sureste.com Fax: 01(52)95-15-13-67-00 E-Mail. gpotai2001@hotmail.com Tijuana: FOR USA SUPPORT: ViewSonic Corporation Av Ferrocarril Sonora #3780 L-C 10 Pointe Dr. Suite 200. Brea, CA. 92821, UY.S.A Col 20 de Noviembre Tel: 800-688-6688 (English); 866-323-8056 (Spanish); Tijuana, Mexico E-Mail: http://www.viewsonic.com...