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34
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The appliance does
not drain the water.
The appliance door is
open or not closed
correctly.
Internal fail. No com‐
munication between
electronic elements of
the appliance.
The mains supply is
unstable.
If the display shows other alarm codes, deactivate and activate the
appliance. If the problem continues, contact the Authorised Service
Centre.
In case of different problem with the washing machine check the
table below for possible solutions.
Problem
The programme does
not start.
The appliance fills with
water and drains im‐
mediately.
The spin phase does
not operate or the
washing cycle lasts
longer than usual.
•
Make sure that the sink spigot is not clogged.
•
Make sure that the drain hose has no kinks or bends.
•
Make sure that the drain filter is not clogged. Clean the filter, if
necessary. Refer to "Care and cleaning".
•
Make sure that the connection of the drain hose is correct.
•
Set the drain programme if you set a programme without drain
phase.
•
Set the drain programme if you set an option which ends with
water in the tub.
•
Make sure that the door is properly closed.
•
The programme was not finished properly or the appliance
stopped too early. Switch the appliance off and on again.
•
If the alarm code appears again, contact the Authorised Serv‐
ice Centre.
•
Wait until mains supply is stable.
Possible solution
•
Make sure that the mains plug is connected to the mains
socket.
•
Make sure that the appliance door is closed.
•
Make sure that there is no damaged fuse in the fuse box.
•
Make sure that the Start/Pause has been touched.
•
If the delay start is set, cancel the setting or wait for the end of
countdown.
•
Deactivate the Child Lock function if it is on.
•
Check the position of the knob on the selected programme.
•
Make sure that the drain hose is in the correct position. The
hose may be positioned too low. Refer to "Installation instruc‐
tion".
•
Set the spin programme.
•
Make sure that the drain filter is not clogged. Clean the filter, if
necessary. Refer to "Care and cleaning".
•
Adjust manually the items in the tub and start the spin phase
again. This problem may be caused by balance problems.
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