Epson XP-4101 User Manual page 6

User's Guide
Clear All Settings:. . . . . . . . . . . . . . . . . . . . . . .135
Menu Options for Printer Settings. . . . . . . . . . . . .135
Paper Source Setting:. . . . . . . . . . . . . . . . . . . . 135
Quiet Mode:. . . . . . . . . . . . . . . . . . . . . . . . . . 135
Ink Drying Time:. . . . . . . . . . . . . . . . . . . . . . . 135
Clear All Settings. . . . . . . . . . . . . . . . . . . . . . . 135
Menu Options for Network Settings. . . . . . . . . . . 135
Menu Options for Web Service Settings. . . . . . . . . 136
Menu Options for Guide Functions. . . . . . . . . . . . 137
Menu Options for Customer Research. . . . . . . . . . 137
Menu Options for Firmware Update. . . . . . . . . . . 137
Update:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Notification:. . . . . . . . . . . . . . . . . . . . . . . . . . 138
Menu Options for Restore Default Settings. . . . . . 138
Network Service and Software
Information
Epson Connect Service. . . . . . . . . . . . . . . . . . . . . 139
Application for Configuring Printer Operations
(Web Config). . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Running Web Config on a Web Browser. . . . . . 140
Running Web Config on Windows. . . . . . . . . . 140
Running Web Config on Mac OS. . . . . . . . . . . .141
Windows Printer Driver. . . . . . . . . . . . . . . . . . . . 141
Guide to Windows Printer Driver. . . . . . . . . . . 142
Making Operation Settings for the Windows
Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . 143
Mac OS Printer Driver. . . . . . . . . . . . . . . . . . . . . 144
Guide to Mac OS Printer Driver. . . . . . . . . . . . 145
Making Operation Settings for the Mac OS
Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . 146
Application for Scanning Documents and
Images (Epson Scan 2). . . . . . . . . . . . . . . . . . . . . 147
Adding the Network Scanner. . . . . . . . . . . . . . 147
Application for Configuring Scanning
Operations from the Control Panel (Epson
Event Manager). . . . . . . . . . . . . . . . . . . . . . . . . . 148
Application for Printing Images (Epson Photo+). . 148
Software Update Tools (EPSON Software
Updater). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Installing Applications. . . . . . . . . . . . . . . . . . . . . 149
Updating Applications and Firmware. . . . . . . . . . 150
Updating the Printer's Firmware using the
Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . .150
Uninstalling Applications. . . . . . . . . . . . . . . . . . . 151
Uninstalling Applications - Windows. . . . . . . . .151
Uninstalling Applications - Mac OS. . . . . . . . . .152
Contents
Solving Problems
Checking the Printer Status. . . . . . . . . . . . . . . . . .153
Checking Messages on the LCD Screen. . . . . . . 153
Checking the Printer Status - Windows. . . . . . . 154
Checking the Printer Status - Mac OS. . . . . . . . 154
Checking the Software Status. . . . . . . . . . . . . . . . 155
Removing Jammed Paper. . . . . . . . . . . . . . . . . . . 155
Removing Jammed Paper from the Rear
Paper Feed. . . . . . . . . . . . . . . . . . . . . . . . . . . .155
Removing Jammed Paper from Inside the
Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .155
Removing Jammed Paper from Rear Cover. . . . 157
Paper Does Not Feed Correctly. . . . . . . . . . . . . . . 158
Paper Jams. . . . . . . . . . . . . . . . . . . . . . . . . . . .158
Paper Feeds at a Slant. . . . . . . . . . . . . . . . . . . . 159
Several Sheets of Paper are Fed at a Time. . . . . . 159
Paper Out Error Occurs. . . . . . . . . . . . . . . . . . 159
Paper is Ejected During Printing. . . . . . . . . . . . 159
Power and Control Panel Problems. . . . . . . . . . . . 159
Power Does Not Turn On. . . . . . . . . . . . . . . . . 159
Power Does Not Turn Off. . . . . . . . . . . . . . . . . 159
Power Turns Off Automatically. . . . . . . . . . . . . 159
LCD Screen Gets Dark. . . . . . . . . . . . . . . . . . . 160
Cannot Print from a Computer. . . . . . . . . . . . . . . 160
Checking the Connection (USB). . . . . . . . . . . . 160
Checking the Connection (Network). . . . . . . . .160
Checking the Software and Data. . . . . . . . . . . . 161
Checking the Printer Status from the
Computer (Windows). . . . . . . . . . . . . . . . . . . .163
Checking the Printer Status from the
Computer (Mac OS). . . . . . . . . . . . . . . . . . . . . 163
When You Cannot Make Network Settings. . . . . . 164
Cannot Connect from Devices Even Though
Network Settings are No Problems. . . . . . . . . . 164
Checking the SSID Connected to the Printer. . . 166
Checking the SSID for the Computer. . . . . . . . .166
Wireless LAN (Wi-Fi) Connections Become
Unstable When Using USB 3.0 Devices on a
Mac. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .167
Cannot Print from an iPhone, iPad, or iPod touch. 167
Printout Problems. . . . . . . . . . . . . . . . . . . . . . . . 168
Printout is Scuffed or Color is Missing. . . . . . . .168
Banding or Unexpected Colors Appear. . . . . . . 168
Colored Banding Appears at Intervals of
Approximately 2.5 cm. . . . . . . . . . . . . . . . . . . .168
Blurry Prints, Vertical Banding, or
Misalignment. . . . . . . . . . . . . . . . . . . . . . . . . .169
Print Quality is Poor. . . . . . . . . . . . . . . . . . . . .169
Paper Is Smeared or Scuffed. . . . . . . . . . . . . . . 170
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