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User's Guide
Power and Control Panel Problems
Power Does Not Turn On
❏ Make sure the power cord is securely plugged in.
❏ Hold down the
P
button for a little longer.
Power Does Not Turn Off
P
Hold down the
button for a little longer. If you still cannot turn off the printer, unplug the power cord. To
prevent the print head from drying out, turn the printer back on and turn it off by pressing the
Printer Turns Off During Use
Unplug and plug in the power cord, and then turn the printer back on. If the problem cannot be cleared, contact
Epson support.
Power Turns Off Automatically
❏ Select Settings > General Settings > Basic Settings > Power Off Settings, and then disable the Power Off If
Inactive and Power Off If Disconnected settings.
❏ Select Settings > General Settings > Basic Settings, and then disable the Power Off Timer setting.
Note:
Your product may have the Power Off Settings or Power Off Timer feature depending on the location of purchase.
LCD Screen Gets Dark
The printer is in sleep mode. Tap anywhere on the LCD screen to return it to its former state.
Touch Screen Does Not Respond
❏ If you stick a protective label on the touchscreen, the optical touch screen may not respond.
❏ Turn off the printer, and then wipe the screen using a soft, dry cloth. If the screen is smeared, it may not
respond.
Cannot Operate from the Control Panel
When the user feature restriction is enabled, a user ID and password are required to print. If you do not know the
password, contact your printer administrator.
Solving Problems
200
P
button.
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