Network Problems - Epson EH-TW5650 User Manual

Troubleshooting
Check
Was a new device connected, or was the con-
nection changed?
Are many multi-media players connected?
The device name is not displayed under Device Connections
Check
Does the connected device meet the HDMI
CEC standards?

Network problems

Cannot access the network via wireless LAN
Check
Is Wireless LAN Power set to Off?
Is the passphrase correct?
Have you checked the Event ID?
The image contains static during network projection
Check
Are there any obstacles between the access
point and the connected device?
Is the distance between the access point and
the connected device too far?
Are there any Bluetooth devices or micro-
wave oven in the vicinity?
Are too many devices connected?
If the CEC function for a connected device needs to be set again,
for example when a new device is connected or the connection
is changed, you may need to restart the device.
Up to 3 multi-media players that meet the HDMI CEC standards
can be connected at the same time.
If the connected device does not meet the HDMI CEC standards,
it is not displayed. See the documentation and so on supplied
with the connected device for more information.
Set Wireless LAN Power to On in the Configuration menu. If this
is already set to On, set Wireless LAN Power to Off, and then set
it to On again. Network - Wireless LAN Power
s
Note that the passphrase is case sensitive; upper case and lower
case letters are treated as different characters. If you have for-
gotten your passphrase, set a new one.
Security - Passphrase p.72
Check the Event ID number and perform the following steps.
Info - Event ID p.76
s
p.89
s
Check for any obstacles between the access point, the mobile
device, the computer, and the projector, and change their posi-
tions to improve communication.
Make sure that the access point, the mobile device, the comput-
er, and the projector are not too far apart. Move them closer to-
gether and try to connect again.
If the wireless connection is slow or your projected image con-
tains noise, check for interference from other equipment, such
as a Bluetooth device or microwave. Move the interfering device
farther away or expand your wireless bandwidth.
Reduce the number of connected devices if the connection
speed declines.
86
Remedy
Remedy
Remedy
Network Settings -
s
Remedy
p.72