Samsung Xpress M268 Series User Manual page 305

Operating system problems
3
Common Linux problems
Condition
There is no xsane nor simple-scan application on my
Linux machine.
Scanner can not be found via network.
When printing more than one copy, the second copy
does not print.
Unchecking the collate option in the Print Dialog
does not work.
Printing always works with duplex.
Printer is not added through system's printing
utility.
Paper size and orientation are disabled in the Print
Dialog when opening text files.
Refer to the Linux User's Guide that came with your computer for further information on Linux error messages.
For some Linux distributions, there might be no default scan application. To use scan features, install one of scan
applications using download center supplied by the OS(ex. Ubuntu Software Center for Ubuntu, Install/Remove
Software for openSUSE, Software for Fedora).
For some Linux distributions, strong firewall is enabled and it may block our installer from opening the necessary
port for searching network devices. In such a case, open the snmp port - 22161 manually or disable the firewall
temporarily while using the device.
The problem occurs on Ubuntu 12.04 due to the problem in standard CUPS filter 'pdftops'. Update 'cups-filters'
package to version 1.0.18 to fix the problem ('pdftops' is a part of 'cups-filters' package).
For some distributions, GNOME Print Dialog has an issue handling the collate option. As workaround, set the
default value of collate option to False using the system's printing utility(execute "system-config-printer" in the
Terminal program).
This duplex issue was in Ubuntu 9.10 CUPS package. Update CUPS version to 1.4.1-5ubuntu2.2.
The problem occurs on Debian 7 due to the defect in 'system-config-printer' package of the Debian 7 (http://
bugs.debian.org/cgi-bin/bugreport.cgi?bug=662813 in Debian bug tracking system). Please use another way to
add printer (CUPS WebUI for example)
The problem occurs on Fedora 19 and it's related to 'leafpad' text editor on Fedora 19. Please use other text
editors like 'gedit'.
Suggested solutions
305
6. Troubleshooting