Samsung NP767XCM-K01CA User Manual
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Samsung NP767XCM-K01CA User Manual

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  • Page 1 User Manual www.samsung.com...

  • Page 2: Table Of Contents

    Basics Regulatory compliance Samsung Update Windows recovery statements Online Support (S Service) Touch screen function WEEE symbol information Samsung PC Help (Self- Keyboard Q&A Samsung package Take- help application) Touchpad Back program (USA only) Samsung PC Cleaner Fingerprint recognition Quick Search...

  • Page 3: Getting Started

    • This user manual is specially designed to detail the computer’s change without prior notice. For the latest version of the functions and features. manual, refer to the Samsung website, www.samsung.com. • The user manual supplied with the computer may vary • Playing high-specification games is not recommended on this depending on the model.
  • Page 4 Getting started Instructional icons and expressions Copyright Copyright © 2020 Samsung Electronics Co., Ltd. Warning: situations that could cause injury to yourself or others This manual is protected under international copyright laws. No part of this manual may be reproduced, distributed, translated,...
  • Page 5 Getting started • HDMI, the HDMI logo, and Trademarks the term High Definition • Samsung and the Samsung logo are trademarks or registered Multimedia Interface are trademarks of Samsung Electronics Co., Ltd. trademarks or registered • Intel and Core are trademarks or registered trademarks of the trademarks of HDMI Licensing LLC.
  • Page 6 Getting started Data precautions Product capacity representation Samsung shall not be liable for any data loss. Please take care to Storage capacity representation avoid losing any important data and back up your data to prevent any such data loss. The capacity of the storage device (HDD, SSD) of the manufacturer is calculated assuming that 1 KB = 1,000 Bytes.
  • Page 7 Getting started Layout Front view • Features or options may differ depending on the model. • The items marked as optional may not be provided or may be provided in different locations. • Since some space on the storage device is reserved for system recovery and operations, the available space on the storage device may be less than the actual capacity.
  • Page 8 Getting started Number/Name Description Number/Name Description • Using this camera, you can take • Turns the computer on and off. Camera Power button/ still pictures and record video. • The fingerprint recognition sensor Fingerprint • This indicates the camera Camera indicator recognizes fingerprints.
  • Page 9 Getting started Right view Number/Name Description • Shows the operating status of the computer. Operating status – Red: Charging – Blue: Turned on • This port allows the USB PD AC adapter to be used to supply power to the computer. It can also ®...
  • Page 10 Getting started Left view ® The charging feature of the USB-C port Charging the computer ® Connect an external power supply (sold separately) to the USB-C port to use it as the auxiliary power or charge the computer. Use an external power supply (sold separately) with a rating level ®...
  • Page 11 • Sound is emitted from the speakers. Speaker If the case on the bottom of the device is replaced, the laser-carved model name, serial number, and various logos will not be displayed anymore. For more information, contact a Samsung Service Center.

  • Page 12: Turning The Computer On And Off

    Open the LCD panel. Set the device to not turn on the computer automatically when the LCD panel is opened. 1. Select the Start button ( ) → Samsung Settings. 2. Select System → Auto booting → Off.
  • Page 13 Getting started Turning the computer off About Windows Activation When you turn the computer on for the first time, the Windows Select the Start button ( ). activation screen appears. Follow the activation procedures according to the instructions on → Shut down. Select the screen to use the computer.

  • Page 14: Unlocking The Screen

    Getting started Unlocking the screen Windows To unlock the lock screen, do one of the following: Microsoft Windows is an operating system that is used to control a computer. • Touch screen: Swipe upwards from the bottom of the screen. •...
  • Page 15 Getting started Configuring the Windows Settings When the action center panel appears, select a message to check it. You can configure the basic system settings, such as installing or uninstalling apps and managing accounts, on the Windows Settings screen. Select the Start button ( ) → Then, select an option you want to change after the Windows Settings screen appears.

  • Page 16: Basics

    Basics Double-tapping To open files or items, double-tap the touch screen. Touch screen Use your fingers on the touch screen to perform actions. Touch screen gestures Tapping Tapping and holding (right-clicking) To select menus, options, or applications, tap the touch screen. To use additional options of an item, tap and hold it on the touch screen.
  • Page 17 Basics Dragging Spreading and pinching To move an item to another location, tap and hold it, and then To zoom in, spread two fingers apart on an image or text. Pinch to drag it on the touch screen to the desired location. zoom out.
  • Page 18 Basics • Do not subject the touch screen to severe impacts or • Leaving the touch screen idle for extended periods press it with sharp objects. Doing so may damage the may result in afterimages (screen burn-in) or ghosting. touch screen. Turn off the touch screen when you are not using the computer.

  • Page 19: Keyboard

    Basics Keyboard Enter text or access computer functions with the keyboard. • Images and available features may differ depending on the model and operating system. • The keyboard layout may differ depending on the country. The hot keys will be mainly explained in this manual. Using hot keys •...
  • Page 20 • Mute: Mute or unmute the audio. places or next to windows. • Volume control: Adjust the volume level. If the hot keys do not work properly, install the Samsung Settings application.

  • Page 21: Touchpad

    Basics Touchpad Clicking Tap the touchpad or press the left touchpad button. Use the touchpad to move the cursor or select an item. The left and right buttons of the touchpad act the same as the left and right buttons of a mouse. •...
  • Page 22 Basics Gesture functions Right-clicking This function enables right-clicking. Swiping To right-click an item, press the right touchpad button. To scroll up, down, left or right to a desired location, swipe with two fingers on the touchpad. Click Dragging To move an icon or an app tile to a desired location, press and hold Pinching it and then drag it to the target position with the left touchpad button pressed.
  • Page 23 Basics Configuring touchpad gestures Touchpad lock Press and hold the Fn key and press the F5 key to lock the Configure touchpad gestures to use the touchpad more efficiently. touchpad. Select the Start button ( ) → → Devices → Touchpad → desired options.

  • Page 24: Fingerprint Recognition

    Basics Fingerprint recognition Select Password → Add to create a password. Select Windows Hello PIN → Add to create a PIN number. You can sign in to Windows, apps, and services by teaching Windows to recognize your fingerprint. Select Windows Hello Fingerprint → Set up to start the fingerprint registration.
  • Page 25 Basics For better fingerprint recognition Fingerprint registration is complete. If you want to add another fingerprint, select Add another. • Prevent the fingerprint recognition sensor from being scratched or damaged by metal objects, such as coins, keys, Removing a fingerprint and necklaces.

  • Page 26: Memory Card

    Basics • Some memory cards may not be fully compatible with Memory card the computer. Using an incompatible card may damage the computer or the memory card, or corrupt the data Use a memory card to transfer data to other devices. You can use stored in it.
  • Page 27 Basics Inserting a memory card Gently press the memory card into the tray to secure it, and reinsert the memory card tray. Place the computer with the bottom facing upwards. Pull out the tray gently while holding it with your fingertips to loosen it, and then pull it out completely.
  • Page 28 Basics Removing a memory card Select Start. • To use a memory card to exchange data with a digital Place the computer with the bottom facing upwards. device, formatting the data with the digital device is recommended. Pull out the tray gently while holding it with your fingertips to •...

  • Page 29: External Display

    Basics External display Connecting to a display ® Connecting the computer to an external display device can be Connect the cable to the USB-C port of the computer. useful for presentations or when watching a movie. The cables and adapters required to connect an external display are sold Connect the other end of the cable to the HDMI port of the ®...
  • Page 30 Basics You can select the dual view (extend) mode. Connect the power cord to the external display. Select the Start button ( ) → → System → Display, Turn on the display and change its display mode to one that and then select Detect on the Multiple displays option.

  • Page 31: Wireless Lan

    Basics Wireless LAN Connecting to a Wi-Fi network Connect the computer to a wireless network to use the Internet. → Network. On the taskbar, select The descriptions below are for computer models with a Wireless LAN card or device. A Wireless LAN device is optional.
  • Page 32 Basics Deactivating the Wi-Fi feature Select a network from the list of detected wireless networks and select Connect automatically → Connect. When you are not using the Wi-Fi feature, turn it off to save battery power. Select on the taskbar. Select Wi-Fi.

  • Page 33: Bluetooth

    Bluetooth-enabled devices. Check if the Bluetooth feature is on. • Samsung is not responsible for the loss, interception, or misuse of data sent or received via Bluetooth. • Always ensure that you share and receive data with devices that are trusted and properly secured.
  • Page 34 Basics Unpairing Bluetooth devices Select Bluetooth to select a device you want to add and finish pairing. Select the Start button ( ) → → Devices. Your computer will display the paired devices. Select the device to unpair from your computer and select Remove device →...

  • Page 35: Applications

    • Some applications may not be supported depending on the model. • Applications that are provided by Samsung can be installed from Samsung Update. • Third-party software related services For descriptions about and service requests for third-party applications, please contact the relevant manufacturer.

  • Page 36: Samsung Settings

    • Set the appropriate color for the user and the application version. environment. Display Select the Start button ( ) → Samsung Settings. • Set the flicker free, video HDR+, and outdoor+ mode. Select an option to configure the corresponding function.

  • Page 37: Samsung Security

    Press and hold the key and press the F12 key. Setting the privacy folder Alternatively, select the Start button ( ) → Samsung Select the Start button ( ) → Samsung Security. Security → Privacy Folder and select the Hide switch.
  • Page 38 Press and hold the • Dark Screen Effect: Make the window black. privacy folder. Alternatively, select the Start button ( ) → Samsung Security → • Opacity Effect: Make the window transparent. Privacy Folder and select the Show switch. Using the secret screen The privacy folder will not appear in the File Explorer.

  • Page 39: Samsung Update

    Samsung Update Select Update all. Or, select Install or Update of the item to be updated. Install and update Samsung applications and drivers on the The items will be updated. computer easily and conveniently. This application enables the user to search for or download the BIOS, drivers, and applications over the Internet.

  • Page 40: Online Support (S Service)

    A service associate can resolve any problems you have with your computer using the online chat and remote control program. You Online Support (S Service) can receive the help when you are having trouble using Samsung software. You can access the online service for free for a certain period of time after purchasing your computer.

  • Page 41: Samsung Pc Help

    Applications Samsung PC Help (Self-help Installing Samsung PC Help application) On a smartphone, tap Play Store and search for Samsung PC Help. Use Samsung PC Help to access help-related content for Samsung computers from a smartphone. Install the application on your smartphone.

  • Page 42: Samsung Pc Cleaner

    Windows Restore feature. the model and the application version. System Cleaner Select the Start button ( ) → Samsung PC Cleaner. You can optimize the computer’s performance by freeing up System Cleaner system resources that are not in use.

  • Page 43: Quick Search

    Applications Quick Search Search for content on the computer quickly. Select the Start button ( ) → Quick Search. Tap the search field to enter a keyword. Content on your computer will be searched. If you choose a search category, you can get more exact results.

  • Page 44: Settings & Upgrade

    Settings & Upgrade Controlling brightness using the taskbar On the taskbar, select Drag the adjustment bar to the desired brightness. LCD brightness Adjust the LCD brightness to reduce eye strain and save power. Controlling brightness using the keyboard Brightness adjustment bar •...
  • Page 45 Some options may not be available depending on the model. Select the Start button ( ) → Samsung Settings. Select the Start button ( ) → Samsung Settings. Select Display → Advanced color settings. Select Display → Auto mode, and then select an option.

  • Page 46: Volume

    Settings & Upgrade Volume • To mute or unmute the volume, press and hold the Fn key and press the F6 key. Adjust the system volume or sound volume when playing music or video. Controlling volume using the keyboard • To turn down the volume, press and hold the Fn key and press the F7 key.

  • Page 47: Bios (Setup Utility)

    Entering the BIOS screen Define a boot password, change the boot priority, or configure the Turn on the computer. installed chipsets. Before the Samsung logo appears, press the F2 key several • Incorrect settings may cause the system to malfunction times. or crash.
  • Page 48 Settings & Upgrade The BIOS screen Number Name • Setup items The BIOS setup screen appears as shown below. • Setup tools You can change BIOS settings using the keyboard or mouse. – Help: View the help for BIOS set up. –...
  • Page 49 Turn on the computer. viruses and hacking attacks. • Do not forget your password or expose it to others. Before the Samsung logo appears, press the F2 key several times. • If you forget the Supervisor Password, request assistance from the Samsung Service Center. In this Access the Security menu.
  • Page 50 Change the boot priority from the BIOS setup. complete the setup. Turn on the computer. Removing a password Before the Samsung logo appears, press the F2 key several Turn on the computer. times. Before the Samsung logo appears, press the F2 key several Access the Boot menu.
  • Page 51 Settings & Upgrade Using the Battery Calibration Function Select Advanced → Smart Battery Calibration. When charging/discharging the battery repeatedly for a short time only, the battery usage time may be reduced by the difference between the actual battery charge and the remaining Touch Pad Mouse charge display.

  • Page 52: Battery

    The battery is not user-serviceable or user-replaceable. • To safely remove or replace the battery, take the device to a Samsung Service Center. You will be charged for this service. • You can use the computer while it is charging, but the battery charging time may increase.
  • Page 53 Settings & Upgrade Battery status When the battery is fully charged, the operating status LED turns off. Disconnect the USB cable from the computer. When the AC adapter is removed, move the cursor over the battery icon on the taskbar to view the current battery charge. Viewing the current battery charge when the computer is turned off Connect the AC adapter to the computer to view the current...
  • Page 54 Instruction messages related to battery life are displayed Checking battery life instruction messages properly when the Samsung Settings application is When the battery has expired, an instruction message may appear installed on your computer. The messages may vary on the screen.

  • Page 55: Troubleshooting

    Troubleshooting • The Samsung Recovery application may not be provided in models with less than 64 GB of storage. If you cannot access the Samsung Recovery application, refer to Windows recovery function. • Some functions may differ or may be unavailable Samsung Recovery depending on the version.
  • Page 56 Backing up data. When the computer starts Windows: Select the Start button ( ) → Samsung Recovery. When the computer does not start Windows: Turn on the computer and press the F4 key several times before the Samsung logo appears.
  • Page 57 Backing up user data You can back up data files and folders. Select the Start button ( ) → Samsung Recovery → Back up computer. Turn on the computer and press the F4 key several times.
  • Page 58 When backing up to an external storage device, connect the device to the computer. Select the Start button ( ) → Samsung Recovery. Follow the on-screen instructions to complete data recovery.

  • Page 59: Windows Recovery Function

    Troubleshooting Windows recovery function Q&A If the Samsung Recovery application is not supported by the When experiencing problems with the computer, try these computer, reinstall Windows using the recovery function of solutions. Windows. Windows Reinstalling Windows will erase all data saved on the computer.
  • Page 60 The computer has an additional partition for restoring data or manufacturer is calculated assuming that 1 KB = 1,000 Bytes. saving backup files (only for models with the Samsung Recovery However, the operating system (Windows) calculates the storage application). This partition is called a Recovery Area and it...
  • Page 61 How can I restore a computer that does not have the The angle may differ depending on the model. Samsung Recovery application? If the computer LED does not turn on automatically, press the Restore the computer with the recovery function provided by Power button.

  • Page 62: Appendix

    Product specifications • The storage device capacity of a computer in which Samsung Recovery is installed is smaller than the The system specifications may differ depending on the derived product specification. model. For detailed system specifications, refer to the product •...

  • Page 63: Ergonomic Tips

    Appendix Ergonomic tips • Use an adjustable chair with firm, comfortable support. • Adjust the height of your chair so that thighs are horizontal to Maintaining proper posture during computer use is very the floor and feet are flat on the floor. important to prevent physical injury.
  • Page 64 Appendix Arms and hands • When using the keyboard and touchpad, the shoulders should be relaxed. The upper arm and forearm should form an angle that is slightly greater than a right angle, with the wrist and hand in almost a straight line. •...
  • Page 65 Appendix Eye position and display illumination Hearing and volume control VOLUME Check your volume! • Ensure that the volume is not too loud before using a headset or earphones. Excessive exposure to loud sounds can cause • Position the screen at least 50 cm away from your eyes. hearing damage.
  • Page 66 Appendix Operating conditions • If anyone related to you has experienced seizures or blackouts while using a similar product, consult a physician before using • Take at least a 10 minute break every hour. the computer. • Avoid using the computer in dark locations. Use the computer •...

  • Page 67: Safety Precautions

    • Do not use a damaged power cord. computer. • Do not overload a multi-outlet or an extension cord beyond • Since this is commonly applied to Samsung Computers, the specified voltage/current capacity. some pictures may differ from actual products.
  • Page 68 If water or other substances enter the product, disconnect your product or cause the computer to malfunction. They may the power cable and contact a Samsung Service Center. For also cause a fire or cause the battery to explode. notebook computers that are supplied with an optional •...
  • Page 69 Appendix Replace a run-down battery with a new, Samsung-approved Usage related battery. Do not use the computer on heated floors or electric pads, or Dispose of worn-out batteries properly. on beds, blankets, or cushions that block the ventilation of the •...
  • Page 70 If the computer is dropped or broken, disconnect the power shock or fire. cord and contact a Samsung Service Center. For notebook computers that are supplied with an optional removable When using the computer on its side, ensure the vents are clear battery, disconnect the battery.
  • Page 71 Appendix Do not place or use the computer on slanted or vibrating Usage related surfaces. Do not use the pen for unintended purposes, such as poking Failure to do so may result in computer malfunction or damage. the body like eyes or ears, and do not put it in your mouth. Doing so may result in physical injury.
  • Page 72 Make sure to use the disconnect the power plug from the wall outlet and contact a emergency disc eject method only when the Optical Disc Drive Samsung Service Center immediately. For notebook computers has stopped. that are supplied with an optional removable battery, There is a danger of injury.
  • Page 73 Broken glass or acrylic could cause injury to your hands and face. • To minimize possible interference with a pacemaker, use your Take the device to a Samsung Service Center to have it repaired. computer only on the side of your body that is opposite the pacemaker.
  • Page 74 Never disassemble or repair the product by yourself. Take care when touching the product or parts. There is danger of an accident. Use authorized Samsung Service The computer may be damaged or you may be injured. Center.
  • Page 75 Do not operate or look at the computer while driving a vehicle. application. There is a danger of a traffic accident. Please concentrate on • Samsung is not liable for any loss of data on a storage device driving. (e.g. HDD, SSD, eMMC).
  • Page 76 A large number of bad pixels can cause problems with the display, but a small number of bad pixels does not generally affect computer performance. Samsung’s quality standards for bad pixels are as follows: • Bright dot: 2 or fewer • Black dot: 4 or fewer •...

  • Page 77: Important Safety Information

    Appendix Important safety information Setting up the system • Read and follow all instructions marked on the product and in the documentation before operating the system. Retain all Safety instructions safety and operating instructions for future use. The system is designed and tested to meet the latest standards for •...
  • Page 78 Appendix • Ensure that the fan vents on the bottom of the casing are Care during use clear at all times. Do not place the computer on a soft surface, • Do not walk on the power cord or allow anything to rest on it. doing so will block the bottom vents.
  • Page 79 Appendix • Unplug the system from the wall outlet and contact a Operating instructions Samsung Service Center if: When installing and operating devices please refer to safety – The power cord or plug is damaged. requirements in the user manual.

  • Page 80: Replacement Parts And Accessories

    Do not put rechargeable batteries or products powered by non-removable rechargeable batteries in the garbage. Use only replacement parts and accessories recommended by Contact the Samsung Service Center for information on how to manufacturer. dispose of batteries that you cannot use or recharge any longer.
  • Page 81 Appendix • Laser Safety Note: Use of controls or adjustments or Laser safety performance of procedures other than those specified All systems equipped with CD or DVD drives comply with the in this manual may result in hazardous radiation appropriate safety standards, including IEC 60825-1. The laser exposure.
  • Page 82 Appendix Power cord requirements General requirements The requirements listed below are applicable to all countries: The power cord set (all plugs, cable and AC adapter plugs) you received with your computer meets the requirements for use in • All power cord sets must be approved by an acceptable the country where you purchased your equipment.

  • Page 83: Regulatory Compliance Statements

    Appendix Regulatory compliance The RF field strength of the wireless device or devices that may be embedded in the notebook are well below all international statements RF exposure limits as known at this time. Because the wireless devices (which may be embedded into the notebook) emit less energy than is allowed in radio frequency safety standards and Wireless guidance recommendations, manufacturer believes these devices are safe...
  • Page 84 Appendix • Radio frequency wireless communication can interfere • Every country has different restrictions on the use of with equipment on commercial aircraft. Current wireless devices. Since your system is equipped with aviation regulations require wireless devices to be a wireless device, when traveling between countries turned off while traveling in an airplane.
  • Page 85 Appendix United States of America and Canada Explosive Device Proximity Warning Do not operate a portable transmitter (such as a wireless network device) near unshielded blasting caps or in USA and Canada Safety Requirements and Notices an explosive environment unless the device has been Do not touch or move antenna while the unit is transmitting or modified to be qualified for such use.
  • Page 86 Responsible Party – U.S. Contact Information which can be determined by turning the equipment Samsung Electronics America, Inc. off and on, the user is encouraged to try to correct the 85 Challenger Road.
  • Page 87 Appendix Intentional emitter per FCC Part 15 If necessary, the user should consult the dealer or an experienced radio/television technician for additional suggestions. The user (If fitted with 2.4 G band or 5 G band) may find the following booklet helpful: “Something About Low power, Radio LAN type devices (radio frequency (RF) wireless Interference.
  • Page 88 Appendix Health and safety information Operation of this device is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including Exposure to Radio Frequency (RF) Signals interference that may cause undesired operation of the device.
  • Page 89 For body worn operation, this model meets the FCC RF exposure For corresponding model only guidelines when used with Samsung accessory designated for this The Specific Absorption Rate (SAR) is a measure of the rate of product. Non-compliance with the above restrictions may result in absorption of RF energy by the human body expressed in units violation of FCC RF exposure guidelines.
  • Page 90 Khu Cong nghiep Yen Phong 1, Yen Trung, Yen Phong, Bac Ninh, Viet Nam Tel: +84-222-369-6875 For the web or the phone number of the Samsung Service Center, see the Warranty or contact the retailer where you purchased your product.
  • Page 91 Appendix Canada Innovation, Sciences et Développement économique Canada Innovation, Science and Economic Development L’émetteur/récepteur exempt de licence contenu dans le Statement: présent appareil est conforme aux CNR d’Innovation, Sciences et Développement économique Canada applicables aux appareils This device contains licence-exempt transmitter(s)/receiver(s) that radio exempts de licence.

  • Page 92: Weee Symbol Information

    This marking on the product, accessories or literature indicates For information on Samsung’s environmental commitments and that the product and its electronic accessories (for example, product regulatory obligations, e.g. REACH, WEEE or Batteries, visit charger, headset, USB cable) should not be disposed of with other our sustainability page available via www.samsung.com.
  • Page 93 • Samsung does not accept liability for any damage or loss in EC Directive 2006/66. If batteries are not properly disposed (whether in contract or tort, including negligence) which...

  • Page 94: Samsung Package Take

    This Perchlorate warning applies only to primary CR (Manganese Dioxide) Lithium coin cells in the product sold or distributed ONLY in California USA. In partnering with select recyclers, Samsung offers packaging “Perchlorate Material- special handling may apply, see take-back at no cost to you.
  • Page 95 Some content may differ from the computer depending on the region, service provider, software version, or computer model, and is subject to change without prior notice. www.samsung.com English. 04/2020. Rev. 1.0...

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