Philips RQ1131/12 Manual page 38

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ENGLISH
Problem
The shaver does
not shave as well
as it used to.
2
Remove the rechargeable battery.
Guarantee and support
If you need information or support, please visit
www.philips.com/support or read the separate
worldwide guarantee leaflet.
Guarantee restrictions
The shaving heads (cutters and shaving guards)
are not covered by the terms of the international
guarantee because they are subject to wear.
Troubleshooting
This chapter summarises the most common
problems you could encounter with the appliance.
If you are unable to solve the problem with the
information below, visit www.philips.com/
support for a list of frequently asked questions or
contact the Consumer Care Centre in your country.
Possible cause
The shaving
heads are
damaged or
worn.
Long hairs
obstruct the
shaving heads.
37
Solution
Replace the shaving head holder
(see chapter 'Replacement').
Clean the shaving heads by
following the steps of the
extra-thorough cleaning method
(see chapter 'Cleaning and
maintenance').

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