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• The batteries may be flat, dead or incorrectly inserted.
• Recharge or replace the batteries.
Range icon flashes
• Make sure the handset is registered to the base, see page 64.
• Check that the mains power is correctly connected to the base.
• Check that the handset is within range of the base.
• If the batteries are low, place the handset on the base/charger to recharge.
You hear the busy tone when you press
• Make sure the handset is in range of the base.
• Another handset registered to your BT3940 base may be on the line and Auto
Join is switched off, please see page 53.
Answering machine doesn't record any messages
• The memory may be full. Play and delete old messages, see pages 43 and 45.
Answering machine messages have the wrong date and time
• Have you set the date and time? See page 58.
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp
Help
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