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LCD Monitor User Manual
I2490VXQ/I2790VH/I2790VQ
LED backlight
www.aoc.com
1
©2017 AOC. All Rights Reserved.

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Summary of Contents for AOC I2490VXQ

  • Page 1 LCD Monitor User Manual I2490VXQ/I2790VH/I2790VQ LED backlight www.aoc.com ©2017 AOC. All Rights Reserved.
  • Page 2: Table Of Contents

    Safety ..................................4 National Conventions ............................4 Power ................................5 Installation ................................6 Cleaning................................7 Other .................................. 8 Setup ..................................9 Contents in Box ..............................9 Setup Base ..............................10 Adjusting Viewing Angle ........................... 11 Connecting the Monitor ............................ 12 Wall Mounting .................................
  • Page 3 Service ..................................58 Warranty Statement for Europe........................58 Warranty Statement for Middle East and Africa (MEA) ..................60 AOC International (Europe) B.V........................62 Warranty Statement for North & South America (excluding Brazil) ............63 EASE PROGRAME ............................65 TCO DOCUMENT(I2490VXQ/I2790VQ) ..................... 66...
  • Page 4: Safety

    Safety National Conventions The following subsections describe notational conventions used in this document. Notes, Cautions, and Warnings Throughout this guide, blocks of text may be accompanied by an icon and printed in bold type or in italic type. These blocks are notes, cautions, and warnings, and they are used as follows: NOTE: A NOTE indicates important information that helps you make better use of your computer system.
  • Page 5: Power

    Power The monitor should be operated only from the type of power source indicated on the label. If you are not sure of the type of power supplied to your home, consult your dealer or local power company. The monitor is equipped with a three-pronged grounded plug, a plug with a third (grounding) pin. This plug will fit only into a grounded power outlet as a safety feature.
  • Page 6: Installation

    Installation Do not place the monitor on an unstable cart, stand, tripod, bracket, or table. If the monitor falls, it can injure a person and cause serious damage to this product. Use only a cart, stand, tripod, bracket, or table recommended by the manufacturer or sold with this product.
  • Page 7: Cleaning

    Cleaning Clean the cabinet regularly with cloth. You can use soft-detergent to wipe out the stain, instead of strong-detergent which will cauterize the product cabinet. When cleaning, make sure no detergent is leaked into the product. The cleaning cloth should not be too rough as it will scratch the screen surface.
  • Page 8: Other

    Other If the product is emitting a strange smell, sound or smoke, disconnect the power plug IMMEDIATELY and contact a Service Center. Make sure that the ventilating openings are not blocked by a table or curtain. Do not engage the LCD monitor in severe vibration or high impact conditions during operation. Do not knock or drop the monitor during operation or transportation.
  • Page 9: Setup

    Power Cable Analog Cable Audio Cable DP Cable HDMI Cable Not all signal cables (Audio, Analog, DP, HDMI cables),CD manual will be provided for all countries and regions. Please check with the local dealer or AOC branch office for confirmation.
  • Page 10: Setup Base

    Setup Base Please setup or remove the base following the steps as below. Please place the monitor on a soft and flat surface to prevent the scratch. Setup: Remove:...
  • Page 11: Adjusting Viewing Angle

    Adjusting Viewing Angle For optimal viewing, it is recommended to look at the full face of the monitor, and then adjust the monitor's angle to your own preference. Hold the stand so you will not topple the monitor when you change the monitor's angle. You are able to adjust the monitor's angle from -5°...
  • Page 12: Connecting The Monitor

    Connecting the Monitor Cable Connections In Back of Monitor and Computer: I2490VXQ I2790VQ I2790VH Power HDMI Analog (D-Sub 15-Pin VGA cable) Audio in Earphone out To protect equipment, always turn off the PC and LCD monitor before connecting. Connect the power cable to the AC port on the back of the monitor.
  • Page 13: Wall Mounting

    5. Reconnect the cables. Refer to the user’s manual that came with the optional wall mounting arm for instructions on attaching it to the wall. Noted : VESA mounting screw holes are not available for all models, please check with the dealer or official department of AOC.
  • Page 14: Adjusting

    Adjusting Setting Optimal Resolution Windows 10 For Windows 10: • Right click START. • Click "CONTROL PANEL". • Click "DISPLAY".
  • Page 15 • Click on the "Change display settings" button. • Set the resolution SLIDE-BAR to Optimal preset resolution.
  • Page 16: Windows 8

    Windows 8 For Windows 8: • Right click and click All apps at the bottom-right of the screen. • Set the "View by" to "Category". • Click "Appearance and Personalization".
  • Page 17 • Click "DISPLAY". • Set the resolution SLIDE-BAR to Optimal preset resolution...
  • Page 18: Windows 7

    Windows 7 For Windows 7: • Click START. • Click "CONTROL PANEL". • Click "Appearance". • Click "DISPLAY".
  • Page 19 • Click on the "Change display settings" button. • Set the resolution SLIDE-BAR to Optimal preset resolution...
  • Page 20: Hotkeys

    Hotkeys I2490VXQ/I2790VQ I2790VH Source/Auto/Exit Source/Auto/Exit Volume Volume/Image Ratio Clear Vision Clear Vision Menu/Enter/ Power Menu/Enter/ Power Up/Source/Auto/Exit When the OSD is closed, press “up” button will be Source hot key function. When the OSD is closed, press “up” button continuously about 2 second to do auto configure (Only for the models with D-Sub).
  • Page 21 Clear Vision When there is no OSD, Press the “ ” button to activate Clear Vision. Use the “ ” or “ ” buttons to select between weak, medium, strong, or off settings. Default setting is always “off”. Press and hold “ ”...
  • Page 22: Osd Setting

    OSD Setting Basic and simple instruction on the control keys. Press the ■ MENU-button to activate the OSD window. Press to navigate through the functions. Once the desired function is highlighted, ▼ / /▲/▼ press the to activate it. If there is a sub-menu, press to navigate through the sub-menu functions.
  • Page 23: Luminance

    Luminance MENU 1 Press (Menu) to display menu. ▼ 2 Press to select (Luminance), and press to enter. / /▲/▼ MENU 3 Press to select submenu, and press to enter. MENU 4 Press to adjust, and press to activate. AUTO 5 Press to exit Contrast...
  • Page 24: Image Setup

    Image Setup MENU 1 Press (Menu) to display menu. ▼ 2 Press to select (Image Setup), and press to enter. / /▲/▼ MENU 3 Press to select submenu , and press to enter. MENU 4 Press to adjust , and press to activate.
  • Page 25: Color Setup

    Color Setup MENU 1 Press (Menu) to display menu. ▼ 2 Press to select (Color Setup), and press to enter. / /▲/▼ MENU 3 Press to select submenu , and press to enter. MENU 4 Press to adjust, and press to activate.
  • Page 26: Picture Boost

    Picture Boost MENU 1 Press (Menu) to display menu. ▼ 2 Press to select (Picture Boost), and press to enter. / /▲/▼ MENU 3 Press to select submenu , and press to enter. MENU 4 Press to adjust, and press to activate.
  • Page 27: Osd Setup

    OSD Setup MENU 1 Press (Menu) to display menu. ▼ 2 Press to select (OSD Setup), and press to enter. / /▲/▼ MENU 3 Press to select submenu , and press to enter. MENU 4 Press to adjust, and press to activate.
  • Page 28: Extra

    MENU 4 Press to adjust, and press to activate. AUTO 5 Press to exit Select input signal source(I2490VXQ / Auto/ D-SUB/HDMI / DP I2790VQ) Input Select Auto/ Analog / HDMI Select input signal source(I2790VH) Auto Config. Yes / No Auto adjust.the picture to default.
  • Page 29: Exit

    Exit MENU 1 Press (Menu) to display menu. ▼ 2 Press to select (Exit), and press to exit.
  • Page 30: Led Indicator

    LED Indicator Status LED Color Full Power Mode White Power Saving Orange...
  • Page 31: Driver

    Driver Monitor Driver Windows 10 • Start Windows® 10 • Right click START. • Click "Control Panel". • Click on the "Display" icon.
  • Page 32 • Click on the "Change display settings" button • Click the "Advanced Settings" button.
  • Page 33 • button. Click the "Monitor" tab and then click the "Properties" • Click the "Driver" tab. • Open the "Update Driver Software-Generic PnP Monitor" window by clicking on "Update Driver... “and then click the "Browse my computer for driver software" button.
  • Page 34 • Select "Let me pick from a list of device drivers on my computer". • Click the "Have Disk" button. Click on the "Browse" button and navigate to the following directory: X:\Driver\module name(where X is the drive letter designator for the CD-ROM drive). •...
  • Page 35: Windows 8

    Windows 8 • Start Windows® 8 • Right click and click All apps at the bottom-right of the screen. • Click on the "Control Panel" icon • Set the "View by" to "Large icons" or "Small icons".
  • Page 36 • Click on the "Display" icon. • Click on the "Change display settings" button. • Click the "Advanced Settings" button.
  • Page 37 • button Click the "Monitor" tab and then click the "Properties" • Click the "Driver" tab. • Open the "Update Driver Software-Generic PnP Monitor" window by clicking on "Update Driver..." and then click the "Browse my computer for driver software" button.
  • Page 38 • Select "Let me pick from a list of device drivers on my computer". • Click the "Have Disk" button. Click on the "Browse" button and navigate to the following directory: X:\Driver\module name (where X is the drive letter designator for the CD-ROM drive). •...
  • Page 39: Windows 7

    Windows 7 • Start Windows® 7 • Click on the "Start" button and then click on "Control Panel". • Click on the "Display" icon. • Click on the "Change display settings" button.
  • Page 40 • Click the "Advanced Settings" button. • button. Click the "Monitor" tab and then click the "Properties" • Click the "Driver" tab.
  • Page 41 • Open the "Update Driver Software-Generic PnP Monitor" window by clicking on “Update Driver... " and then click the "Browse my computer for driver software" button. • Select "Let me pick from a list of device drivers on my computer". •...
  • Page 42 • Close all open windows and remove the CD. • Restart the system. The system will automatically select the maximum refresh rate and corresponding Color Matching Profiles.
  • Page 43: I-Menu

    Welcome to “i-Menu” software by AOC. i-Menu makes it easy to adjust your monitor display setting by using on screen menus instead of the OSD button on the monitor. To complete installation, please follow the installation guide.
  • Page 44: E-Saver

    Welcome to use AOC e-Saver monitor power management software! The AOC e-Saver features Smart Shutdown functions for your monitors, allows your monitor to timely shutdown when PC unit is at any status (On, Off, Sleep or Screen Saver); the actual shutdown time depends on your preferences (see example below).
  • Page 45: Screen

    Screen+ Welcome to "Screen+" software by AOC. Screen+ software is a desktop screen splitting tool; it splits the desktop into different panels, and each panel displays a different window. You only need to drag the window to a corresponding panel when you want to access it. It supports multiple monitor display to make your task easier.
  • Page 46: Troubleshoot

    Adjust the maximum resolution and frequency that the monitor can handle properly.  Make sure the AOC Monitor Drivers are installed. Adjust the Contrast and Brightness Controls. Press to auto adjust. Picture Is Fuzzy & Has Make sure you are not using an extension cable or switch box.
  • Page 47 The Computer Power Switch should be in the ON position. The Computer Video Card should be snugly fitted in its slot. Make sure the monitor's video cable is properly connected to the computer. Monitor Is Stuck In Active Inspect the monitor's video cable and make sure no pin is bent. Off-Mode"...
  • Page 48: Specification

    Specification General Specification Model name I2490VXQ Driving system TFT Color LCD 60.47cm diagonal Viewable Image Size 0.2745(H)mm x 0.2745(V)mm Pixel pitch Panel Video R, G, B Analog Interface & HDMI Interface & DP Interface Separate Sync. H/V TTL Display Color 16.7M Colors...
  • Page 49 Model name I2790VQ Driving system TFT Color LCD 68.6cm diagonal Viewable Image Size 0.3114(H)mm x 0.3114 (V)mm Pixel pitch Panel Video R, G, B Analog Interface & HDMI Interface& DP Interface Separate Sync. H/V TTL Display Color 16.7M Colors Dot Clock 165MHz Horizontal scan range 30~83KHz...
  • Page 50: Preset Display Modes

    Model name I2790VH Driving system TFT Color LCD 68.6cm diagonal Viewable Image Size 0.3114(H)mm x 0.3114(V)mm Pixel pitch Panel Video R, G, B Analog Interface & HDMI Interface Separate Sync. H/V TTL Display Color 16.7M Colors Dot Clock 165MHz Horizontal scan range VGA/HDMI:30~83KHz Horizontal scan 597.888mm...
  • Page 51 Standard Resolution H. Frequency (kHz) V. Frequency (Hz) 640x480@60Hz 31.469 59.94 640x480@72Hz 37.861 72.809 640x480@75Hz 37.5 MAC MODES VGA 640x480@67Hz 66.667 IBM MODE 720x400@70Hz 31.469 70.087 800x600@56Hz 35.156 56.25 800x600@60Hz 37.879 60.317 SVGA 800x600@72Hz 48.077 72.188 800x600@75Hz 46.875 MAC MIDE SVGA 835 x 624@75Hz 49.725 74.5...
  • Page 52: Pin Assignments

    Pin Assignments 15-Pin Color Display Signal Cable Pin No. Signal Name Pin No. Signal Name Video-Red Video-Green Ground Video-Blue N.C. N.C. DDC-Serial data Detect Cable H-sync GND-R V-sync GND-G DDC-Serial clock GND-B 19-Pin Color Display Signal Cable Pin No. Signal Name Pin No.
  • Page 53: Plug And Play

    Plug and Play Plug & Play DDC2B Feature This monitor is equipped with VESA DDC2B capabilities according to the VESA DDC STANDARD. It allows the monitor to inform the host system of its identity and, depending on the level of DDC used, communicate additional information about its display capabilities.
  • Page 54: Regulation

    Regulation FCC Notice FCC Class B Radio Frequency Interference Statement WARNING: (FOR FCC CERTIFIED MODELS) NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
  • Page 55: Weee Declaration

    Helpline number: 080-6788-6788 / 080-3323-1313 (Monday to Saturday, 10 a.m. to 6 p.m.) Centralized E-waste collection center Address: TPV Technology India Private Limited, 59, Maheswari Nagar, 1st Main Road, Mahadevapura Post, Whitefield Road, Bangalore, Karnataka, PIN: 560048, Tel: 080-3023-1000 E-mail: serviceindia@aoc.com...
  • Page 56 Restriction on Hazardous Substances statement (India) This product complies with the “E-Waste (Management) Rules, 2016” CHAPTER V, rule 16, sub-rule (1) . Whereas New Electrical and Electronic Equipment and their components or consumables or parts or spares do not contain Lead, Mercury, Cadmium, Hexavalent Chromium, polybrominated biphenyls and polybrominated diphenyl ethers beyond a maximum concentration value of 0.1% by weight in homogenous materials for lead, mercury, hexavalent chromium, polybrominated biphenyls and polybrominated diphenyl ethers and of 0.01% by weight in homogenous...
  • Page 57: Epa Energy Star

    AOC believes in protecting the environment. With a key concern for the conservation of natural resources, as well as landfill protection, AOC announces the launch of AOC monitor’s packaging recycling program. This program is designed to help you discard of your monitor carton and filler materials properly.
  • Page 58: Service

    The freight cost for the warranty is pre-paid by AOC for the delivery and return. Please ensure you provide a dated proof of purchase along with the product and deliver to the AOC Certified or Authorized Service Center under the following condition: ...
  • Page 59 If your warranty has expired, you still have access to all available service options, but you will be responsible for the cost of service, including parts, labor, shipping (if any) and applicable taxes. AOC Certified or Authorized Service Center will provide you with an estimate of service costs before receiving your authorization to perform service.
  • Page 60: Warranty Statement For Middle East And Africa (Mea)

    During this period, AOC International (Europe) B.V. offers a Carry-In (return to Service Center) Warranty Support at an AOC’s Authorized Service Center or Dealer and at its option, either repair the defective product with new or rebuilt parts, or replace it with a new or rebuilt product at no charge except as *stated below. As a Standard Policy,...
  • Page 61  Repair, modification, or installation of options or parts by anyone other than an AOC Certified or Authorized Service Center  Improper environments like humidity, water damage and dusts  Damaged by violence, earthquakes and terrorist attacks  Excessive or inadequate heating or air conditioning or electrical powers failures, surges, or other...
  • Page 62: Aoc International (Europe) B.v

    No manufacturer can guarantee that all panels will be free from pixel defects, but AOC guarantees that any monitor with an unacceptable number of defects will be repaired or replaced under warranty. This Pixel Policy explains the different types of pixel defects and defines acceptable defect levels for each type.
  • Page 63: Warranty Statement For North & South America (Excluding Brazil)

    In the United States and Canada contact your Dealer or EPI Customer Service, RMA Department at the toll free number (888) 662-9888. Or you can request an RMA Number online at www.aoc.com/na-warranty. * This limited warranty does not cover any losses or damages that occur as a result of:...
  • Page 64 ARGENTINA: http://ar.aoc.com/support/find_service_center BOLIVIA: http://bo.aoc.com/support/find_service_center CHILE: http://cl.aoc.com/support/find_service_center COLOMBIA: http://co.aoc.com/support/find_service_center COSTA RICA: http://cr.aoc.com/support/find_service_center DOMINICAN REPUBLIC: http://do.aoc.com/support/find_service_center ECUADOR: http://ec.aoc.com/support/find_service_center EL SALVADOR: http://sv.aoc.com/support/find_service_center GUATEMALA: http://gt.aoc.com/support/find_service_center HONDURAS: http://hn.aoc.com/support/find_service_center NICARAGUA: http://ni.aoc.com/support/find_service_center PANAMA: http://pa.aoc.com/support/find_service_center PARAGUAY: http://py.aoc.com/support/find_service_center PERU: http://pe.aoc.com/support/find_service_center URUGUAY: http://pe.aoc.com/support/find_service_center VENEZUELA: http://ve.aoc.com/support/find_service_center IF COUNTRY NOT LISTED: http://latin.aoc.com/support/find_service_center...
  • Page 65: Ease Programe

    Tube & LCD Panel) *AOC will need to obtain a credit card number if you would like to get a new AOC monitor advanced shipped to your location, prior to the defective unit arriving at AOC’s service center. If you do not wish to supply a credit card, AOC will only ship the new monitor, once the defective unit arrives at the AOC service center.
  • Page 66: Tco Document(I2490Vxq/I2790Vq

    TCO DOCUMENT(I2490VXQ/I2790VQ) (FOR TCO CERTIFIED MODELS)

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