Epson EcoTank ET-3800 Series User Manual page 183

Solving Problems
❏ Check if the translucent film is smeared.
If there are smears on the translucent film, carefully wipe off the smear.
"Cleaning the Translucent Film" on page 98
❏ Make sure that there are no paper fragments left inside the printer.
When you remove the paper, do not touch the translucent film with your hand or the paper.
❏ Check the paper.
Check if the paper is curled or loaded with the printable side facing up.
"Paper Handling Precautions" on page 27
"Available Paper and Capacities" on page 207
"Unavailable Paper Types" on page 210
❏ If you turn off the printer, wait for at least 12 hours, and if print quality has still not improved, run Power
Cleaning.
"Running Power Cleaning" on page 92
If you cannot solve the problem by checking the solutions above, you may need to request repairs. Contact Epson
support.
Related Information
"Before Contacting Epson" on page 246
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"Contacting Epson Support" on page 246
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Cannot Solve Problem Cannot Solve Printing or Copying Problems
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