Paper Does Not Feed Properly - Canon i560 Series Quick Start Manual

Paper Does Not Feed Properly

Problem Possible Cause
Paper Does Not Inappropriate paper
Feed Properly type used
Foreign objects
inside the auto
sheet feeder
Paper feed roller is
dirty
Paper Jams
Check to see if the paper you are printing on is too thick or curled.
See "Print Media to Avoid"
Look to see if a foreign object, such as a paper clip or pencil, has fallen into the
auto sheet feeder. Turn the print off and unplug the power cord from the power
outlet before removing it. If you are unable to remove it easily, contact the
Customer Care Center.
Follow the steps described below to clean the paper feed rollers.
If envelopes or post cards do not feed properly, even after correcting any paper
curl, clean the paper feed roller.
1. Ensure that the printer is on and there is no paper loaded in the printer.
2. Hold the RESUME/CANCEL button down and release after the POWER lamp
flashes three times.
The paper roller rotates as it cleans.
Repeat this cleaning operation three times.
3. Load a sheet of Letter plain paper in the printer.
4. Hold the RESUME/CANCEL button down and release after the POWER lamp
flashes three times, then feed the sheet of paper.
Repeat this operation three times.
If the printer still does not feed the envelopes or the post cards properly through
the printer, even after the cleaning operation, repeat the procedure.
1. Gently pull the jammed paper out of the auto sheet feeder or the paper output
slot, whichever is easier.
• If the paper tears and some of it is left in the printer, turn the printer off, then
open the front cover and remove the piece of paper. Do not touch internal
parts in the printer. After removing the paper, close the front cover and turn
the printer on. If you cannot reach or remove the torn paper, do not attempt to
disassemble the printer yourself. Contact the Customer Care Center.
• If you cannot extract the paper, turn the printer off, and then turn it back on.
The remaining paper will be ejected automatically.
2. Reload the paper into the auto sheet feeder, then press the RESUME/CANCEL
button on the printer.
Try This
on page 3.
Troubleshooting
51