ASROCK NUC BOX 8365UE User Manual
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ASROCK NUC BOX 8365UE User Manual

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NUC BOX 8265U
NUC BOX 8365UE
User Manual
Version 1.0
Published October 2019

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Summary of Contents for ASROCK NUC BOX 8365UE

  • Page 1 NUC BOX 8265U NUC BOX 8365UE User Manual Version 1.0 Published October 2019...
  • Page 2 (including damages for loss of profits, loss of business, loss of data, interruption of business and the like), even if ASRock has been advised of the possibility of such damages arising from any defect or error in the documentation or product.
  • Page 3 DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS Contact Information If you need to contact ASRock or want to know more about ASRock, you’re welcome to visit ASRock’s website at www.ASRock.com; or you may contact your dealer for further information.

  • Page 4: Table Of Contents

    How to Install the M.2 SSD How to Install the 2.5-inch Hard Drive How to Install the Memory Modules (DDR4 (1.2V)) How to Install the M.2 Heatsink Chapter 4 Motherboard (NUC BOX 8365UE) Motherboard Layout Motherboard Specifications Jumpers Setup Onboard Headers and Connectors Expansion Slots (M.2 Slots)
  • Page 5 Motherboard Layout Motherboard Specifications Jumpers Setup Onboard Headers and Connectors Expansion Slots (M.2 Slots) Chapter 6 UEFI Setup Utility (NUC BOX 8365UE) Introduction Main Screen Advanced Screen Hardware Health Event Monitoring Screen Security Screen Boot Screen Exit Screen Chapter 7 UEFI Setup Utility (NUC BOX 8265U)

  • Page 7: Chapter 1 Introduction

    NUC BOX 8265U/8365UE Chapter 1 Introduction Because the hardware specifications might be updated, the content of this documentation will be subject to change without notice. 1.1 Package Contents • NUC BOX 8265U/8365UE • NUC-8265U/NUC-8365UE (pre-installed motherboard) • 1 x SATA 1 to 1 Power Cable • 4 x HDD Screws (M3x4) • 1 x WiFi Module Screw • 1 x Screw for M.2 slot...

  • Page 8: Product Specifications

    Barebone 8265U/8365UE Intel® 8 Gen (Whiskey lake-U) Core™ MCP Processors NUC BOX 8265U (I5-8265U QC, 1.6HGz, 15W) NUC BOX 8365UE (I5-8365UE QC, 1.6GHz, 15 W) Chipset Memory Supports Dual Channel DDR4 2400 MHz, 2 x SO-DIMM slots, Max. 32GB Optional M.2 slot...
  • Page 9 NUC BOX 8265U/8365UE VESA Bracket included , supports 75 x 75 and 100 x 100 mm Volume 0.6L (Liters) Operating 0°C~40°C Temperature * For NUC BOX 8265U/8365UE, it is not recommended to install 2.5” HDD. If you install the 2.5” HDD, please keep the NUC BOX 8265U/8365UE in a vertical position to ensure better cooling performance.

  • Page 10: Block Diagram

    1.3 Block Diagram NUC BOX 8265U...
  • Page 11 NUC BOX 8265U/8365UE NUC BOX 8365UE...

  • Page 12: Chapter 2 Product Overview

    Chapter 2 Product Overview This chapter provides diagrams showing the location of important components of the NUC BOX 8265U/8365UE. 2.1 Front View Description USB 3.0 (Type A) Audio(Mic-in, Line-out) 2 x USB 3.1 (Type A) Power Button...

  • Page 13: Rear View

    NUC BOX 8265U/8365UE 2.2 Rear View Description DC-IN HDMI 2 x USB 3.1 (Type A) 2 x DisplayPort 2 x RJ-45 * There are two LEDs on the LAN port. Please refer to the table below for the LAN port LED indications. ACT/LINK LED SPEED LED LAN Port...

  • Page 14: Inside View

    2.3 Inside View Description Mini PCIe Slot M.2 Slot SATA 3.0 Connector SO-DIMM Slot Hard disk drive tray (compatible with 2.5" SATA HDD/SSD) SO-DIMM memory, hard drive and mSATA SSD are not included with this system.

  • Page 15: Chapter 3 Hardware Installation

    NUC BOX 8265U/8365UE Chapter 3 Hardware Installation This chapter helps you install or remove important components. 3.1 How to Remove the Bottom Case 1. Remove the four screws on the bottom case. 2. Then lift up and remove the bottom panel..

  • Page 16: How To Install The Wifi Module

    3.2 How to Install the WiFi Module 1. Locate the WiFi Module slot on the motherboard. 2. Carefully insert the WiFi Module into the slot. 3. Tighten the screw to secure the WiFi Module to the motherboard.

  • Page 17: How To Install The M.2 Ssd

    NUC BOX 8265U/8365UE 3.3 How to Install the M.2 SSD 1. Locate the M.2 slot on the motherboard. 2. Carefully insert the M.2 SSD into the slot. 3. Tighten the screw to secure the M.2 SSD to the motherboard.

  • Page 18: How To Install The 2.5-Inch Hard Drive

    3.4 How to Install the 2.5-inch Hard Drive 1. Remove the four screws on the bottom case. Then lift up and remove the bottom panel. 2. Attach the HDD to the hard drive mounting bracket and secure it using the four screws.
  • Page 19 NUC BOX 8265U/8365UE 3. Attach the HDD assembly to the bottom panel and secure it using the four screws. Connect the SATA Data and Power Cable to the HDD. 4. Then reinstall the bottom panel.

  • Page 20: How To Install The Memory Modules (Ddr4 (1.2V))

    3.5 How to Install the Memory Modules (DDR4 (1.2V)) 1. The NUC BOX 8265U/8365UE requires DDR4 SO-DIMM (1.2V). 2. For dual channel configuration, you always need to install identical (the same brand, speed, size and chip-type) DDR4 SO-DIMM pairs. The SO-DIMM only fits in one correct orientation. It will cause permanent damage to the motherboard and the DIMM if you force the DIMM into the slot at incorrect orientation.

  • Page 21: How To Install The M.2 Heatsink

    NUC BOX 8265U/8365UE 3.6 How to Install the M.2 Heatsink 1. Gently insert the M.2 module, along the guiding tabs, into the heatsink bracket. 2. Remove the membranes from both sides of the thermal pad. Then paste the thermal pad onto the M.2 module. 3.

  • Page 22: Chapter 4 Motherboard (Nuc Box 8365Ue)

    Chapter 4 Motherboard (NUC BOX 8365UE) 4.1 Motherboard Layout PANEL1 RESET HDLED PWRBTN PLED USB2_3_4 USB 3.1: USB3_3 COM1 BIOS AUDIO1 SATA_PWR1 Industrial NUC-8365U SATA3_1 DDR4_B1 (Support DDR4L Only) M2_SEL2 DC_IN1 CLRMOS1 DDR4_A1 (Support DDR4L Only) 1 : M.2 Key-M Socket (M2_1) 2 : M.2 Key-E Socket (M2_2)

  • Page 23: Motherboard Specifications

    NUC BOX 8265U/8365UE 4.2 Motherboard Specifications Form Dimensions NUC 4.09" x 4.02" (104 x 102mm) Factor ® Intel 8th Gen (Whiskey lake-U) Core™ MCP Processor Processors System I5-8365UE QC, 1.6GHz, 15 W (NUC-8365UE) Chipset PCIe Mini-PCIe mSATA Expansion 1 x Key M (2242/2260/2280 by BRACKET) with Slot PCIe x4 and SATA3 for SSD 1 x Key E (2230) with PCIe x1 and USB 2.0 for...
  • Page 24 2 x USB 2.0 LVDS/ inverter Serial 1 x COM (RS-232/422/485) Internal SATA 1 x SATA3 ( 6.0Gb/s) Connector Parallel GPIO SATA PWR Output Speaker Header Watchdog Output Timer Interval Input PWR 12V / 96W DC-In (DC Jack) Power ATX Supported Requirements Power On ATX: Press Button to PWR on after Power...

  • Page 25: Jumpers Setup

    NUC BOX 8265U/8365UE 4.3 Jumpers Setup The illustration shows how jumpers are setup. When the jumper cap is placed on pins, the jumper is “Short”. If no jumper cap is placed on pins, the jumper is “Open”. The illustration shows a 3-pin jumper whose pin1 and pin2 are “Short”...

  • Page 26: Onboard Headers And Connectors

    4.4 Onboard Headers and Connectors Onboard headers and connectors are NOT jumpers. Do NOT place jumper caps over these headers and connectors. Placing jumper caps over the headers and connectors will cause permanent damage of the motherboard! SATA3 Connector This Serial ATA3 (SATA3) connector supports SATA data (SATA3_1: see p.24, No.
  • Page 27 NUC BOX 8265U/8365UE RESET (Reset Switch): Connect to the reset switch on the chassis front panel. Press the reset switch to restart the computer if the computer freezes and fails to perform a normal restart. PLED (System Power LED): Connect to the power status indicator on the chassis front panel. The LED is on when the system is operating.
  • Page 28 Back Side: Power Button Header (PWR_BTN1) Fan Connector +12V (FAN1) FAN_SPEED FAN_SPEED_CONTROL...

  • Page 29: Expansion Slots (M.2 Slots)

    NUC BOX 8265U/8365UE 4.5 Expansion Slots (M.2 Slots) There are 2 M.2 slots on this motherboard. M.2 for SSD: Key M (M2_1) (2242/2260/2280 by BRACKET) supports PCIe x4 and SATA3 for SSD. M.2 for Wi-Fi: Key E (M2_2) (2230) supports PCIe x1 and USB 2.0 for Wireless. M.2 Key-M Socket (M2M_1) M.2 Key-E Socket (M2E_1)

  • Page 30: Chapter 5 Motherboard (Nuc Box 8265U)

    Chapter 5 Motherboard (NUC BOX 8265U) 5.1 Motherboard Layout PANEL1 RESET HDLED PWRBTN PLED USB2_3_4 USB 3.1: USB3_3 COM1 BIOS AUDIO1 SATA_PWR1 Industrial NUC-8265U SATA3_1 DDR4_B1 (Support DDR4L Only) M2_SEL2 DC_IN1 CLRMOS1 DDR4_A1 (Support DDR4L Only) 1 : M.2 Key-M Socket (M2_1) 2 : M.2 Key-E Socket (M2_2) 3 : USB2.0 Connector (USB2_3_4) 4 : COM Port Header (RS232/422/485)

  • Page 31: Motherboard Specifications

    NUC BOX 8265U/8365UE 5.2 Motherboard Specifications Form Dimensions NUC 4.09" x 4.02" (104 x 102mm) Factor ® Intel 8th Gen (Whiskey lake-U) Core™ MCP Processor Processors System I5-8265U QC, 1.6HGz, 15W (NUC-8265U) Chipset PCIe Mini-PCIe mSATA Expansion 1 x Key M (2242/2260/2280 by BRACKET) with Slot PCIe x4 and SATA3 for SSD 1 x Key E (2230) with PCIe x1 and USB 2.0 for...
  • Page 32 2 x USB 2.0 LVDS/ inverter Serial 1 x COM (RS-232/422/485) Internal SATA 1 x SATA3 ( 6.0Gb/s) Connector Parallel GPIO SATA PWR Output Speaker Header Watchdog Output Interval Timer Input PWR 12V / 96W DC-In (DC Jack) Power ATX Supported Requirements Power On ATX: Press Button to PWR on after Power...

  • Page 33: Jumpers Setup

    NUC BOX 8265U/8365UE 5.3 Jumpers Setup The illustration shows how jumpers are setup. When the jumper cap is placed on pins, the jumper is “Short”. If no jumper cap is placed on pins, the jumper is “Open”. The illustration shows a 3-pin jumper whose pin1 and pin2 are “Short”...

  • Page 34: Onboard Headers And Connectors

    5.4 Onboard Headers and Connectors Onboard headers and connectors are NOT jumpers. Do NOT place jumper caps over these headers and connectors. Placing jumper caps over the headers and connectors will cause permanent damage of the motherboard! SATA3 Connector This Serial ATA3 (SATA3) connector supports SATA data (SATA3_1: see p.16, No.
  • Page 35 NUC BOX 8265U/8365UE RESET (Reset Switch): Connect to the reset switch on the chassis front panel. Press the reset switch to restart the computer if the computer freezes and fails to perform a normal restart. PLED (System Power LED): Connect to the power status indicator on the chassis front panel. The LED is on when the system is operating.
  • Page 36 Back Side: Power Button Header (PWR_BTN1) Fan Connector +12V (FAN1) FAN_SPEED FAN_SPEED_CONTROL...

  • Page 37: Expansion Slots (M.2 Slots)

    NUC BOX 8265U/8365UE 5.5 Expansion Slots (M.2 Slots) There are 2 M.2 slots on this motherboard. M.2 for SSD: Key M (M2_1) (2242/2260/2280 by BRACKET) supports PCIe x4 and SATA3 for SSD. M.2 for Wi-Fi: Key E (M2_2) (2230) supports PCIe x1 and USB 2.0 for Wireless. M.2 Key-M Socket (M2M_1) M.2 Key-E Socket (M2E_1)

  • Page 38: Chapter 6 Uefi Setup Utility (Nuc Box 8365Ue)

    Chapter 6 UEFI Setup Utility (NUC BOX 8365UE) 6.1 Introduction This section explains how to use the UEFI SETUP UTILITY to confi gure your system. The UEFI chip on the motherboard stores the UEFI SETUP UTILITY. You may run the UEFI SETUP UTILITY when you start up the computer. Please press <F2>...

  • Page 39: Main Screen

    NUC BOX 8265U/8365UE 6.1.2 Navigation Keys Please check the following table for the function description of each navigation key. Navigation Key(s) Function Description Moves cursor left or right to select Screens Moves cursor up or down to select items + / - To change option for the selected items <Enter>...

  • Page 40: Advanced Screen

    6.3 Advanced Screen In this section, you may set the configurations for the following items: CPU Configu- ration, Chipset Configuration, Storage Configuration, Super IO Configuration, AMT Configuration, ACPI Configuration, USB Configuration and Trusted Computing. Setting wrong values in this section may cause the system to malfunction.
  • Page 41 NUC BOX 8265U/8365UE 6.3.1 CPU Configuration Intel Hyper Threading Technology To enable this feature, a computer system with an Intel processor that sup- ports Hyper-Threading technology and an operating system that includes ® ® optimization for this technology, such as Microsoft Windows 10 64-bit / 8.1 ®...
  • Page 42 Please note that enabling this function may reduce CPU voltage and lead to system stability or compatibility issues with some power supplies. Please set this item to [Disabled] if above issues occur. Intel Turbo Boost Technology Use this item to enable or disable Intel Turbo Boost Mode Technology. Turbo Boost Mode allows processor cores to run faster than marked fre- quency in specific conditions.
  • Page 43 NUC BOX 8265U/8365UE 6.3.2 Chipset Configuration VT-d ® ® Use this to enable or disable Intel VT-d technology (Intel Virtualization Technology for Directed I/O). The default value of this feature is [Disabled]. Share Memory Configure the size of memory that is allocated to the integrated graphics processor when the system boots up.
  • Page 44 6.3.3 Storage Configuration SATA Controller(s) Use this item to enable or disable the SATA Controller feature. SATA Mode Selection Use this to select SATA mode. The default value is [AHCI Mode]. AHCI (Advanced Host Controller Interface) supports NCQ and other new features that will improve SATA disk perfor- mance but IDE mode does not have these advantages.
  • Page 45 NUC BOX 8265U/8365UE 6.3.4 Super IO Configuration COM1 Configuration Use this to set parameters of COM1. Type Select Use this to select COM3 port type: [RS232], [RS422] or [RS485]. WDT Timeout Reset Use this to set the Watch Dog Timer.
  • Page 46 6.3.5 AMT Configuration AMT BIOS Features Use this to enable or disable Intel(R) Active Management Technology BIOS Extension. The default is [Enabled]. ASF support Use this to enable or disable Alert Specification Format. The default is [En- abled]. USB Provisioning of AMT Use this to enable or disable AMT USB Provisioning.
  • Page 47 NUC BOX 8265U/8365UE WatchDog Use this to enable or disable AMT WatchDog Timer. The default is [Dis- abled]. Activate Remote Assistance Process Trigger CIRA boot. The default is [Disabled]. PET Progress User can enable or disable PET Events progress to receive PET events or not.
  • Page 48 6.3.6 ACPI Configuration Suspend to RAM Use this item to select whether to auto-detect or disable the Suspend-to- RAM feature. Select [Auto] will enable this feature if the OS supports it. Onboard LAN Power On Use this item to enable or disable onboard LAN to turn on the system from the power-soft-off mode.
  • Page 49 NUC BOX 8265U/8365UE 6.3.7 USB Configuration Legacy USB Support Enable or disable Legacy OS Support for USB 2.0 devices. If you encoun- ter USB compatibility issues it is recommended to disable legacy USB support. Select UEFI Setup Only to support USB devices under the UEFI setup and Windows/Linux operating systems only.
  • Page 50 6.3.8 Trusted Computing Security Device Support Enable or disable BIOS support for security device.

  • Page 51: Hardware Health Event Monitoring Screen

    NUC BOX 8265U/8365UE 6.4 Hardware Health Event Monitoring Screen In this section, it allows you to monitor the status of the hardware on your system, including the parameters of the CPU temperature, motherboard temperature, CPU fan speed, chassis fan speed, and the critical voltage. CPU Fan 1 Setting This allows you to set CPU fan 1’s speed.

  • Page 52: Security Screen

    6.5 Security Screen In this section, you may set, change or clear the supervisor/user password for the system. Supervisor Password Set or change the password for the administrator account. Only the ad- ministrator has authority to change the settings in the UEFI Setup Utility. Leave it blank and press enter to remove the password.

  • Page 53: Boot Screen

    NUC BOX 8265U/8365UE 6.6 Boot Screen In this section, it will display the available devices on your system for you to config- ure the boot settings and the boot priority. Boot From Onboard LAN Use this item to enable or disable the Boot From Onboard LAN feature. Setup Prompt Timeout This shows the number of seconds to wait for setup activation key.
  • Page 54 CSM (Compatibility Support Module) Enable to launch the Compatibility Support Module. Please do not disable unless you’re running a WHCK test. If you are using Windows 8.1 64-bit and all of your devices support UEFI, you may also disable CSM for faster boot speed.

  • Page 55: Exit Screen

    NUC BOX 8265U/8365UE 6.7 Exit Screen Save Changes and Exit When you select this option, it will pop-out the following message, “Save configuration changes and exit setup?” Select [OK] to save the changes and exit the UEFI SETUP UTILITY. Discard Changes and Exit When you select this option, it will pop-out the following message, “Discard changes and exit setup?”...

  • Page 56: Chapter 7 Uefi Setup Utility (Nuc Box 8265U)

    Chapter 7 UEFI Setup Utility (NUC BOX 8265U) 7.1 Introduction This section explains how to use the UEFI SETUP UTILITY to confi gure your system. The UEFI chip on the motherboard stores the UEFI SETUP UTILITY. You may run the UEFI SETUP UTILITY when you start up the computer. Please press <F2>...

  • Page 57: Main Screen

    NUC BOX 8265U/8365UE 7.1.2 Navigation Keys Please check the following table for the function description of each navigation key. Navigation Key(s) Function Description Moves cursor left or right to select Screens Moves cursor up or down to select items + / - To change option for the selected items <Enter>...

  • Page 58: Advanced Screen

    7.3 Advanced Screen In this section, you may set the configurations for the following items: CPU Configu- ration, Chipset Configuration, Storage Configuration, Super IO Configuration, ACPI Configuration, USB Configuration and Trusted Computing. Setting wrong values in this section may cause the system to malfunction.
  • Page 59 NUC BOX 8265U/8365UE 7.3.1 CPU Configuration Intel Hyper Threading Technology To enable this feature, a computer system with an Intel processor that sup- ports Hyper-Threading technology and an operating system that includes ® ® optimization for this technology, such as Microsoft Windows 10 64-bit / 8.1 ®...
  • Page 60 Please note that enabling this function may reduce CPU voltage and lead to system stability or compatibility issues with some power supplies. Please set this item to [Disabled] if above issues occur. Intel Turbo Boost Technology Use this item to enable or disable Intel Turbo Boost Mode Technology. Turbo Boost Mode allows processor cores to run faster than marked fre- quency in specific conditions.
  • Page 61 NUC BOX 8265U/8365UE 7.3.2 Chipset Configuration VT-d ® ® Use this to enable or disable Intel VT-d technology (Intel Virtualization Technology for Directed I/O). The default value of this feature is [Disabled]. Share Memory Configure the size of memory that is allocated to the integrated graphics processor when the system boots up.
  • Page 62 7.3.3 Storage Configuration SATA Controller(s) Use this item to enable or disable the SATA Controller feature. SATA Mode Selection Use this to select SATA mode. The default value is [AHCI Mode]. AHCI (Advanced Host Controller Interface) supports NCQ and other new features that will improve SATA disk perfor- mance but IDE mode does not have these advantages.
  • Page 63 NUC BOX 8265U/8365UE 7.3.4 Super IO Configuration COM1 Configuration Use this to set parameters of COM1. Type Select Use this to select COM3 port type: [RS232], [RS422] or [RS485]. WDT Timeout Reset Use this to set the Watch Dog Timer.
  • Page 64 7.3.5 ACPI Configuration Suspend to RAM Use this item to select whether to auto-detect or disable the Suspend-to- RAM feature. Select [Auto] will enable this feature if the OS supports it. Onboard LAN Power On Use this item to enable or disable onboard LAN to turn on the system from the power-soft-off mode.
  • Page 65 NUC BOX 8265U/8365UE 7.3.6 USB Configuration Legacy USB Support Enable or disable Legacy OS Support for USB 2.0 devices. If you encoun- ter USB compatibility issues it is recommended to disable legacy USB support. Select UEFI Setup Only to support USB devices under the UEFI setup and Windows/Linux operating systems only.
  • Page 66 7.3.7 Trusted Computing Security Device Support Enable or disable BIOS support for security device.

  • Page 67: Hardware Health Event Monitoring Screen

    NUC BOX 8265U/8365UE 7.4 Hardware Health Event Monitoring Screen In this section, it allows you to monitor the status of the hardware on your system, including the parameters of the CPU temperature, motherboard temperature, CPU fan speed, chassis fan speed, and the critical voltage. CPU Fan 1 Setting This allows you to set CPU fan 1’s speed.

  • Page 68: Security Screen

    7.5 Security Screen In this section, you may set, change or clear the supervisor/user password for the system. Supervisor Password Set or change the password for the administrator account. Only the ad- ministrator has authority to change the settings in the UEFI Setup Utility. Leave it blank and press enter to remove the password.

  • Page 69: Boot Screen

    NUC BOX 8265U/8365UE 7.6 Boot Screen In this section, it will display the available devices on your system for you to config- ure the boot settings and the boot priority. Boot From Onboard LAN Use this item to enable or disable the Boot From Onboard LAN feature. Setup Prompt Timeout This shows the number of seconds to wait for setup activation key.
  • Page 70 CSM (Compatibility Support Module) Enable to launch the Compatibility Support Module. Please do not disable unless you’re running a WHCK test. If you are using Windows 8.1 64-bit and all of your devices support UEFI, you may also disable CSM for faster boot speed.

  • Page 71: Exit Screen

    NUC BOX 8265U/8365UE 7.7 Exit Screen Save Changes and Exit When you select this option, it will pop-out the following message, “Save configuration changes and exit setup?” Select [OK] to save the changes and exit the UEFI SETUP UTILITY. Discard Changes and Exit When you select this option, it will pop-out the following message, “Discard changes and exit setup?”...

  • Page 72: Chapter 8 Software Support

    Click on a specific item then follow the installation wizard to install it. 8.2.4 Contact Information If you need to contact ASRock or want to know more about ASRock, you’re welcome to visit ASRock’s website at http://www.asrock.com; or you may con-...

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