Napoleon BILEX4851 Manual page 13

Problem Possible Causes
Burners will not cross Dirty or corroded cross light
light each other. brackets.
"Paint" appears to Grease build-up on inside
be peeling inside lid surfaces.
or hood.
Burner output on Lack of gas.
"high" setting is
too low. (Rumbling Supply hose is pinched.
noise and fluttering
blue flame at burner Dirty or clogged orifice.
surface.)
Spider webs or other matter in
venturi tube.
Propane regulator in "low flow"
state.
Infrared burner (if Ceramic tiles overloaded with
equipped) flashes grease drippings and build-up.
back (during Ports are clogged.
operation the burner
abruptly makes
a loud "whoosh" Burner overheated due to
sound, followed by inadequate ventilation (too
a continuous blow- much grill surface covered by
torch type sound and griddle or pan.)
grows dim.)
Cracked ceramic tile.
Leaking gasket surrounding the
ceramic tile, or a weld failure in
the burner housing.
Solution
Clean or replace as required.
This is not a defect. The finish on the lid and
hood is porcelain, and will not peel. The
peeling is caused by hardened grease, which
dries into paint-like shards, that flake off.
Regular cleaning will prevent this. See cleaning
instructions.
Check gas level in propane cylinder.
Reposition supply hose as necessary.
Clean burner orifice.
Clean out venturi tube.
Ensure lighting procedure is followed carefully.
All gas grill valves must be in the off position
when the tank valve is turned on. Turn tank
on slowly to allow pressure to equalize. See
lighting instructions.
Turn burner off and allow to cool for at least
two minutes. Relight burner and burn on high
for at least five minutes or until the ceramic
tiles are evenly glowing red.
Ensure that no more than 75% of the grill
surface is covered by objects or accessories.
Turn burner off and allow to cool for at least
two minutes, then relight.
Allow burner to cool and inspect very closely
for cracks. If any cracks are found, contact
your authorized Napoleon dealer to order a
replacement burner assembly.
Contact your authorized Napoleon dealer for
instructions on ordering a replacement burner
assembly.
www.napoleongrills.com
13
EN