Samsung CLX-330x Series Service Manual page 101

► Error Code
C1-2512
C1-2514
C1-3512
C1-3514
C1-4512
C1-4514
C1-5512
C1-5514
► Error message
Not compatible Yellow toner
Not compatible Magenta toner
Not compatible Cyan toner
Not compatible Black toner
► Symptom
Toner cartridge is not compatible.
► Troubleshooting method
1) If the toner cartridge is not a Samsung genuine toner cartridge, replace with new one.
► Error Code
C1-2711
C1-2712
C1-3711
C1-3712
C1-4711
C1-4712
C1-5711
C1-5712
► Error message
Error: #C1-2711 Call for Service
Error: #C1-2712 Call for Service
Error: #C1-3711 Call for Service
Error: #C1-3712 Call for Service
Error: #C1-4711 Call for Service
Error: #C1-4712 Call for Service
Error: #C1-5711 Call for Service
Error: #C1-5712 Call for Service
► Symptom
CRUM chip of the toner cartridge is defective.
► Troubleshooting method
1) Check if the toner cartridge is installed properly. Turn the machine off then on.
2) If the problem persists, check that the CRUM contact area is contaminated. Clean it.
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4. Alignment and Troubleshooting
4-34